5 Stars I've been…read morewith State Farm since 1994 and have all my insurance here -- 4 houses, 4 cars, and an umbrella policy. U'ilani Aragaki and her team are always easy to reach, fast to respond, and very clear when explaining things. We truly trust them, and the pricing is very reasonable for the coverage and service we get. Whenever there's a claim or repair, it's handled quickly, sometimes the same day. Even payment reminders are always polite and professional. It really feels like they're here to protect us, not just sell insurance. Highly recommend State Farm and U'ilani Aragaki's office. Please call 808 955 9090

Michael Luong is my go-to agent!! Knowledgeable, constant professional, respectful, available when…read morewe need him, quick actions, dependable. Answers all our millions questions with patience and grace !!!! Like a good neighbor, MICHAEL is there !!! We already have coverage on our vehicles but bought another for our son and adding on the 3rd vehicle went smoothly. I will refer all my friends and family to Michael. He is much appreciated!!! Thank you !!

When I started, he was good, but last two years- worse customer service! Doesn't return phone calls…read moreor emails for days at the time and lies about not being at the office ( I called office after that couple times to check and they confirmed he's there) so unprofessional!

Jeremy did an AWESOME job at helping me find Insurance for my videography Business. This was a dire…read moreemergency that I needed handled so I could receive a Parks Permit on time for my event. He was very fast and efficient!

Shelli & Todd ROCK!! Todd helped us with a Certificate of…read moreInsurance for our event so quickly! Thank you!!

I've been with Shelli for a super long time, since my oldest was in elementary and now in her final…read moreyear of high school. From my life policy, car's to home insurance she's got you covered! From the first day I walked in she always made me feel at home, didn't feel rushed and always made sure I got the best policy possible. She's great at what she does! When I say I trust her I truly do. She's got that golden touch. If you ever need an agent she's the one to go to. Nelida...YOU ARE THE BEST Went in to discuss our policies for our kids and she made it so easy for us. She showed me all the different policies and what was best for us. Let me tell you Nelida she always is on top of thing's whenever an issue with our plan arises she's calls me right away and get's it taken care of. It's the point I know when the office calls us and im logging into my app or checking my email. I appreciate you both and thankyou for everything you have done for us and that's the honest truth.

I am a local small bis owner, and I have always floating my biz. Now, finally my income is able to…read morehelp me on big step for me to actually rent a spot. 1st challenge was insurance that was requested from my landlord with UMBRELLA! I've been struggling for 10 days and can't find any quotes that make sense or meet my needs. Trust me, I called from NY, LV, CA, to HI, Geico, state farm, 1st insurance. and those big name, you named it. But David solved the issue in just 45 mins with all the quotes and payment done. I was like WOW!!!! I am also licensed loan officer past 4 yrs, I've always sent my clients to his way. Just somehow my brain wasn't thinking straight when I actually have him as my partner RECOMMEENED!!

We made an appointment with David Chen to discuss insurance policies and couldn't be happier with…read morehis guidance and consultation. David is very knowledgeable about insurance policies and is a very stand up guy. It is hard to find people as trustworthy and genuine as he is, we really appreciated his patience, insight and time he spent with us. No high pressure sell tactics - I would highly recommend seeing him to discuss your insurance needs!

Made the difficult decision to switch insurance companies. I reached out to a few companies for a…read morequote, and Brandon responded quickly and made his schedule flexible to meet me in person. It was nice for a change to walk in an actual office, and meet an actual agent with actual live team of workers. No more having to deal with a company that has a 1-800 mainland number having to talk with over the phone. It was a much needed change to switch, as Brandon analyzed our previous home policy with our previous insurance carrier and felt it was under insured. Although he increased the coverage, the premium was just about the same. Additionally, not needing to deal with a 3rd party company for the hurricane coverage as State Farm was able to cover it as well. As for our auto, unbelievable savings. Brandon gave my son a great discount on my his classic car since he almost never drives it. We have a great discount on our other auto's using the Drive Safe & Save App. The Bluetooth beacon was easy to connect to the State Farm Drive Safe App, and the beacon is left in the car to monitor our driving such as: speeding, hard breaking, fast cornering distracted driving. The app will rate your driving performance in each category, you can check on your score. My son fussed a bit about needing to have it in his other car, but when I suggested he pay his own policy, he was okay with it. The life insurance process took a while, but Brandon kept in touch every step of the way. He explained what would be happening next etc. Mister and I had the choice of doing either a phone interview or an on-line interview and the processor was so friendly and patient! I got everything ready in advance, such as my medical history, medications, doctors information etc. Ultimately, I did not need to take a blood exam because they spoke directly with my physician for the information to make a final decision! Brandon and his staff is so diligent, super duper friendly Brandon is straight up and professional. When leaving either a telephone message or sending Brandon an email, he responds right away! I'm so happy and feel secure being with State Farm. Brandon is so patient and took his time explaining the policies and is great at recommending what is best. THANK YOU BRANDON!, THANK YOU BRANDON'S STAFF!

Aloha Just want everyone to know…read more This State Farm office is so AWESOME!! I have spoken to at least 3-4 different agents on help with billing, renters insurance, car insurance and info on family insurance. Let me tell you this office is so amazing and helpful! No matter how many times I've called, their tone, kindness and genuine help is just wonderful. I always speak with Sam Tejada and I swear it's like she's part of my family lol we laugh and I always enjoy our conversations. There is still genuine kind hearted people in this world that really want to just help. HIGHLY RECOMMEND THIS OFFICE FOR ALL YOUR INSURANCE NEEDS Thank you to all that work in that office. You all are amazing!!! Best office

Jef is great. He is so personable. Like your talking to a good friend on the phone…read more Rates are good. Always has your best interests at heart. Truly like the commercials! Always had State Farm and always will. They are good!

Couldn't have asked for a better first experience with State Farm. Jef not all made sure I was okay…read moreand that I knew the next steps, but helped me to learn what I should do if I were ever to end up in the same situation again. I give Jef my highest recommendation.

I can't say enough good things about Amie Kobayashi at Finance Insurance. She worked so hard for me…read moreand never gave up, even when things got frustrating. She stayed positive, kept trying different options, and truly cared about helping me get the best outcome. I'm so grateful for her persistence! She did an amazing job. Laura

SO IMPRESSED with Amie Kobayashi as a hard-working, caring insurance agent. From the first call I…read moremade, asking about the increase in our hurricane insurance, she reassured me she would check into trying to find us one with a better rate . She ended up working on our policy, researching & comparing until late at night, and let me know the next day that she found one that was $1000 cheaper for us ! I have never had an agent take that much interest, or put that much time, into helping me as a client. Totally a five-star person. I just can't rave enough about her.

The worst insurance TDI company I heard of. Been back to work for more then a month and they still…read morehaven't gotten back to me on my TDI check amount and day of issuing out my check. Nobody answers the phones, voicemail and emails been inbox for days. They suck

Terrible customer service,I called several times, left messages with a promise of return phone…read morecall, never happened

I've had a great experience with the team at Ryan Miyashita State Farm. Everyone is knowledgeable,…read morefriendly, and makes every interaction easy and comfortable. I've worked most closely with Brett, who always makes sure I'm aware of all my options. He takes the time to explain everything clearly and never makes me feel rushed. Most recently, he helped lower my monthly car premium by $20 by applying State Farm's multi-car discount. I really appreciate his attention to detail and commitment to finding the best value. Highly recommend Brett and the team!

It disappoints me to write this review after so many years of coverage through Ryan Miyashita, but…read moremy insurance now costs more than half my monthly car payment at almost $250 a month. How is this possible? I was told there were a bunch of surcharges added to the baseline quote of $146, and several months of back fees for cancelling my renter's insurance policy after moving in with my partner (obviously wouldn't need renter's insurance anymore, which you would think would save me money-- nope, they penalized me instead). My partner has a newer car than me and pays around $66 a month for car insurance. Obviously I now have no choice but to find a cheaper insurance provider. Weirdly enough, when I switched cars last month, I suddenly started getting several copies of all mail related to the policy-- 4 sets of cards, insurance mail every week. Also of note, Jessica Lim is handling everything now, while Ryan is nowhere to be found. What a disappointment.

Best save for my family vacation. I'm so moved how nice people can still be in today's chaotic…read moreworld. We were leaving the country and somehow we lost our international drivers permit. We had a 1 hour time to get it done before take off. The office staff were closing at 14:00 with a whole week of hard work. I called them and they were nice enough to help me get the application rolling and everything set up before I arrive. It was the best service ever. Nina welcomed and waited for me with smiles on her face. I feel so lucky and my family gets to enjoy the vacation we planned a year ahead.

On a hot sweltering day my car decides to act up. Being uninformed on car issues (I know how to…read moreturn on the engine and go! That's it) I decide to call AAA who tells me the wait is 1.5 hours (patience is not one of my virtues) The peanut gallery tells me to call a different roadside assistance company who will be able to get to me sooner and they do I'm then told I'd better not drive the car as i will ruin the rim of the tire Now then I cancelled my AAA order because another company came to my rescue. But now, I need a tow causing me lto start all over to get a tow. Are you following my story? I was lucky as the tow guy (Jonathan) who I cancelled helped me to get my order going again and he waited for me to get it ordered In less than 10 minutes he was over to save my day! Out of the sweltering heat into his air conditioned tow truck I waited as he loaded my vehicle to his truck bed. Heading to the tire place and all is good! Mahalo AAA and Jonathan for saving my day!!! AAA is batting 90 in my books. They are a good subscription to have