Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

The technician was great -- very professional, knowledgeable, and took the time to explain…read moreeverything clearly. I have no complaints about the quality of the work or the service provided. Everything was handled smoothly, and the experience with the technician was excellent. The only reason for giving 4 stars instead of 5 is the pricing. Compared to other companies in the area, their rates were more than double. While the service itself was good, I believe the cost was significantly higher than expected.

Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

We were very impressed with Kevin, who came to our house for a plumbing reconnection after…read morecountertop replacement, on a holiday weekend to ensure we didn't have to go all weekend without two bathrooms (despite that he had family visiting at his house). He patiently and resourcefully addressed several unexpected issues, advising us on solutions that would be most cost-effective, and maintained good humor throughout a more extensive installation than he expected. Recommend him very much! Also appreciated flat-rate and fair pricing from Pierre, the owner--no surprises; we knew exactly what the job would cost before it ever started.

in 2026, What plumber answers the phone when you call, listens intently to your concern, calls you…read moreback via Facetime to help troubleshoot, tells you exactly what to do and then doesn't accept payment? I fixed it myself with his suggestion, and I am so thrilled. Look up customer service excellence in the dictionary. You'll see Pierre's name and photo.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

We have used Proven Plumbing & Air for the last four years.They are always attentive to detail and…read moretheir employees have good customer service skills. Recently we had a tankless water heater installed. The two plumbers assigned to our job were Zachary Clowdus and Kevin Robinson. They did an excellent job.. Zachary also took pictures of the heater and took the time to explain absolutely everything to me. David C.

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

We paid nearly $600 for an AC repair, and my system failed again within 30 minutes of the…read moretechnician leaving. Thirty minutes. Let that sink in. The technician returned the next day and, instead of standing by the original repair, blamed the attic's humidity and tried to squeeze another $300 out of me. After charging me nearly $600 the day before, they wanted even more money for a problem they clearly failed to fix the first time. Eventually, the technician repaired it again at no charge. Unfortunately, that "repair" was just as worthless as the first one. I also requested an itemized receipt so I could submit the repair for warranty reimbursement. They never sent it. No follow-up. No professionalism. No accountability. Now, only one week later, my AC is out AGAIN. So, to recap: * Nearly $600 spent. * AC failed within 30 minutes. * Attempted upsell for another $300. * Failed to provide the requested documentation. * AC failed again a week later. This company took my money, failed to properly diagnose or repair the issue, tried to charge me more when their repair didn't work, and then disappeared when I needed paperwork. If you enjoy wasting money, sweating, and dealing with excuses instead of solutions, then Honest Air Conditioning is the company for you. Otherwise, save yourself the frustration and call another company.

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

Bill is as honest as they come in the plumbing industry. I have recommended him to all our…read moreneighbors. He fixed a leak in one of our toilets on time. Customer support is responsive and respectful.

I had a leaky outdoor faucet and Manny came out the next day to get it fixed. He had to trim around…read morethe limestone to get to the faucet and replace it. I was very hesitant about the trimming but he had reassured me he has worked on exterior faucets attached to bricks and limestone before. I allowed him to trim some of the limestone and replace the faucet and it all worked out. The faucet got replaced and I can't even tell the limestone got touched. I asked him about the water turn off switch for my house and he said it looked really old. From the appearance, it did look old. He wrote me an estimate and explained everything that needed to get done, so I went with it. He installed a pressure reducing valve in my house and installed a water shut off valve. He ensured my plumbing was up to code. Manny was patient and answered questions kindly. He went over each item on the list with me before I accepted it. It was raining on the day he was working but he worked hard and did a great job! Pricing was fair and the quality of work was a 10/10. I would use them again and recommend Manny.

I liked that they were able to get me an appointment quickly. The plumber listened to all of my…read moreconcerns and quickly figured out what the issue was. He came dressed in PPE and was very professional. He quickly went to work on the issue. Got it fixed and used a camera to ensure there were no other issues. He took the time to clean up and was very polite. Next time I have a plumbing issue I would call Plumb Masters.

Great TECH and very knowledgeable. And curtius Great work manship. OnVery curtius…read more Replaced a burned out motor on compressor

Exceptional customer service from the team at AirCo. Following a detailed home inspection, I was…read morefaced with multiple concerns across electrical, plumbing, and HVAC systems. From my initial interaction with the office representatives (Taylor, Dave Sr., and Dave Jr.) to the technicians who came out to my home (Nick, Jackie, and John Paul), the level of professionalism and care was outstanding. The team provided an in-depth assessment and diagnostic of all identified issues. Just as importantly, they took the time to clearly explain areas that were not a concern and documented a thorough review outlining why those aspects of the home were in good condition, information that will be extremely valuable for future home inspections or potential buyers. Each team member was knowledgeable, responsive, and thorough in addressing my concerns, making what could have been a stressful situation feel manageable and well-handled. When people speak of organizations that deliver top-tier service, this is exactly the kind of company they mean. AirCo has earned my trust and will be my first call for any future needs.