Honestly the work is good...as it should be from a master plumber. The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol read more

Brad B Plumbing Services - Plumbing Near Me - Austin, Texas

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the entire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber. read more

Brad responded within ten minutes to my Saturday service request, and was able to show up first-thing on a Monday. He resolved a very challenging drain clog professionally and promptly. We highly recommend using him for your plumbing needs. read more

Brad just came by to fix an issue with a toilet that's been worsening for over a year. He had it done very quickly and for 2/3 the price of what another company told me it would take just to evaluate the issue. They told me it was a major issue; it wasn't. Definitely saving Brad's information for all future needs. Plus, he was nice. read more

I was extremely pleased with this plumber. He arrived on time, was polite, knowledgeable, & quick, and he charged me about 1/3 of the price I'd been quoted by others. read more

I had a minor leak due to improper joining of two different materials. Someone had joined copper to steel which caused a pipe to corrode over time. Brad fixed this and replaced some pipes that he knew wouldn't last. Feel confident my system is fixed properly now. read more

Brad B Plumbing Services - Plumbing Near Me - Austin, Texas

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Brad is the expert professional plumber we all want to find. We had a problem with our water backing up and he scheduled us for the next day. Came out first thing and spent 3 hours to find the problem. Very reasonable rates and most importantly, someone who has years of experience to get the job done right. We will use him again. So happy to have found Brad B Plumbing in Austin TX read more

I used Brad to repair my backed-up toilet, on which he did a fine job. He found the roots that were the problem and let me know that I would need to have that repaired, fair enough. He informed me that I needed to have the flange and base replaced, which they did need to be replaced. I could have asked for an estimate, my bad. Here is the bill that I received, including a 5% charge for a credit card, use of his truck to drive to my house and charges for using tools on the job. He knew that he was going to snake my toilet and charged me $85 for using the machine to snake the toilet. I checked some of the parts online to see if the prices were reasonable, which they weren't. $161 for a flange, that I couldn't find a price over $50. $85 for solder! 11/5/2024-Brad 8:40am 9:15am 12:30am 3.25 Truck charge T/T 1.00 $20.00 $20.00 Large sewer machine T/T 1.00 $85.00 $85.00 Toilet lead pipe riser T/S 1.00 $87.00 $87.00 Quick drying hydrocrete concrete T/S 1.00 $24.00 $24.00 Extra deep brass toilet flange T/S 1.00 $161.00 $161.00 Stainless steel toilet flange concrete anchors T/S 8.00 $7.00 $56.00 Solder torch fee T/S 1.00 $85.00 $85.00 Toilet supply line stainless steel braided T/S 1.00 $19.00 $19.00 Extra deep wax ring T/S 1.00 $16.00 $16.00 Brass toilet bolts T/S 1.00 $15.00 $15.00 Toilet leveling shims T/S 9.00 $3.00 $27.00 Caulking T/S 1.00 $12.00 $12.00 Over $600 in material charges. Ignore all the bible references and watch your wallet. read more

Used Brad for multiple jobs, now. Always been a great experience -- he's VERY quick to respond and does a fantastic job. Recommend highly.

Brad charged me The MOST EXPENSIVE Plumbing repair I have ever paid! It was a simple leaky faucet. Only needed a cartridge change in my tub. $391!!?? He told me the cartridge was $230. I feel totally ripped off by this experience. This job takes 20 min. Super easy. Ive never heard of such an expensive cartridge. I want home, so my wife paid it. What a rip off!!! Ok, I see your response. When we spoke on the phone at my surprise of your parts charge of $217. - when the last time I paid for a cartridge it was under $50 - You told me you only add 5% of a part's cost to your price. But here where all eyes can see you said 10%. Im sorry but that kind of discrepancy in honesty makes me doubt the rest of your story as well. Honest is Honest and Honest only says ONE thing. read more

Brad replaced my valve stems and faucets. I was stupid and didn't get a quote in advance. He charged me $670 for this service! I paid it because i didn't get a price in advance and assumed he'd charge me a FAIR price. $670 for this straight- forward job is outrageous! I've done this repair myself so i know that he price-gauged me. Maybe just because he could. Maybe because I'm a woman. If you hire him, be sure and get a quote first! Don't be a sucker like i was! I definitely won't ever use him again and certainly don't recommend him. So much for decency in pricing. read more

Would not recommend. Short version - plumber came out, installed the wrong valve cartridge, was immediately defensive and rude when we brought up the issue and he refused to change it. We had to repeat the job to restore our shower to a working condition. Longer version - We had a minor issue with a slow drip in our master shower, which has two valves, one for hot/cold and another to select the shower head. After a conversation with Brad, he recommended that we change both valve cartridges. He came out for about an hour and changed both cartridges with "professional grade" cartridges. When I got home from work and tested the shower, the selector valve did not work properly, it is supposed to send water to either the upper or lower shower head, but no matter how you turn it the top shower head just leaks cold water onto your head. Not desirable. We called Brad to explain what was happening and ask if he had any explanation or fix for this new behavior and he got upset immediately. Raised his voice and started yelling about how the valve was like that when he got there and he's been doing this for 25 years and we must be using the shower wrong. It was probably the strangest and most unprofessional interaction I've ever had with any business person, ever. So Brad walked away with $600 for an hour's work and left us with a barely functional shower. I went to the valve manufacturer's website (Moen) to try and find some help to prove I wasn't crazy and sent Brad a picture clearly showing that the second valve cartridge (the diverter which selects the correct shower head) was supposed to be a different cartridge than the one he installed. He called back pretty quickly and started yelling at me again about how we were using the shower wrong(?) and would not even discuss the possibility of installing a different cartridge. So, as we were at an impasse, I decided to cut our losses. Fortunately, the same helpful website provided the correct cartridge part number which I purchased from Moen for around $30. I removed his very expensive "professional" cartridge (6x more expensive?!) and replaced it with the manufacturer's model and now the shower works properly. Making mistakes is fine, it happens, but doubling down on an error and going scorched earth on your customers is bad business. read more

Brad is the best quality plumber I've ever worked with I highly recommend him, he has done multiple projects for us.

We've had Brad B out 3 times and he's been prompt, courteous, and - most importantly - effective in solving our the various plumbing issues. Today, he came out on a holiday - we developed a sudden and *major* water leak yesterday, that required the water to be turned off. He couldn't do this particular job, as it would involve going under the house and he is a one-man operation. It turns out that, quite rightly, OSHA requires a crew of at least 2 when anyone is going under a house, as it is potentially dangerous (venomous spiders, anyone?) He gave me a referral and went on his way, didn't charge for the call. I will be calling him again for our more typical plumbing needs. read more

Brad was great, service was prompt, he replaced a water heater. I do recommend providing your own parts but Brad is great for making recommendations if you aren't sure what to get. read more

Called Brad in the morning for a minor emergency. He made it out that day and was professional, fairly priced, and efficient. When other plumbers came out and could not diagnose the issue Brad knew it almost immediately. I highly recommend him. read more

We needed a garbage disposal installed. It cost $230.83 to do it. We provided the disposal unit and additional accessories. $115.00 /per hr labor $122.00 / parts If you didn't provide your own disposal unit I would expect the bill to be around $350-$450. Listed below is the itemized receipt. I would recommend Brad to anyone looking for Plumbing Services. read more

Brad B Plumbing Services - Plumbing Near Me - Austin, Texas

Brad was great! Fast, friendly, and efficient. We will definitely call him again for our future plumbing needs.

Brad was fast, efficient, honest, and responsive. I could not be more pleased. I'm so glad I chose him from Yelp. Although our problem was minor, he was most respectful. read more

Great communication, good results and reasonable pricing , will use again when neeeded

Recently used Brad to fix a very old leaking shower. He replaced parts that were worn out and not working. He drove the distance gladly and was a pleasure to work with. It is so hard in Austin to find a talented AVAILABLE plumber who KNOWS what to do, goes to get what he needs and ends up doing a skillful job that stands up to use year after year. I highly recommend him! I won't hire anyone else! read more

Used Brad for the first time recently and it won't be the last. Installed new kitchen faucet set, cold and hot water shut offs, and lines in about an hour leaving the kitchen as clean as he found it. Brad won't waste your time or money. read more

Brad was punctual and did an amazing job on two of my faucets. I had very little pressure caused by hard water and he quickly fixed both of them in a timely matter. Thank you Brad! read more

Brad B Plumbing was on time, fixed the issue (Thank you!) and saved us $ by suggesting I get a part ahead of time, and I really, really appreciate working with an individual. The only feedback I have is: 1. It would have been appreciated to have received a phone call (or text) to confirm the appointment the day of the appointment. I didn't realize Brad's phone doesn't accept texts (he informed me after the job) - I sent a text asking to confirm and request that he'd wear a face mask. 2. It would have been appreciated had he worn a face mask. Though I had asked my parents to be away from the house while he was there (and he knew this), he did not show up with a face mask and worked about an hour in the kitchen without a mask on. Looking back, I will now specifically request this. The only reason I knew this is I was checking our ring camera to make sure my parents had left the house. I assumed since the front yelp page for his business states: "Health & Safety Measures: From the business: +Staff wears masks..." I wouldn't need to worry. _______ My Response to owner's response: -I appreciate the concern for not calling too early, but I also didn't receive a call when you were finished. I called to verify why I didn't hear back by text (or call). I did receive an email invoice and receipt. Again, I appreciate the work and fixing the issue. -As far as Covid-19 is concerned: This is straight from the CDC's website: "People who are infected but do not show symptoms can also spread the virus to others." read more

My toilet wasn't flushing properly so I call Brad. Brad was punctual and honest. He came out to take a look and found that it was the sewer lines backing up for the entire building. Since this was an HOA issue, it could not be fixed due to HOA rules that the homeowner cannot fix or repair something that is HOA's responsibility so I put in a work order and referred him to the Management Company in hopes that they will hire him for the job. I would recommend Brad to anyone. read more

Very responsive, professional and competent. Unclogged drain and repaired leaky faucets in short amount of time

So helpful! Talked me through an issue before he even came to my house, ended up not needing a visit. So many plumbers would have charged me the service fee just to come and check. Will def be calling for my next issue! read more

I received a quick appointment time. Brad arrived within the window he gave me and did the job quickly.

After having a one star experience with another plumber yesterday, I did some Yelp searching and found Brad B...and I am so glad I did! Brad was responsive, straightforward and transparent with his pricing, did an excellent job replacing two shutoff valves and my kitchen faucet, and did all of this for half the price I was quoted yesterday. Definitely a breath of fresh air, I'll be working with him again and I highly recommend his services. read more

Brad was excellent. He was able to see me in a timely manner, arrived on time and completed all the work very quickly. Excellent service. Will definitely use again. read more

Problem was solved quickly and throughly, and with just the right amount of explanation. Super easy experience.

Probably the least helpful person I called to help diagnose a leak in my yard. Was extremely short and borderline rude at times. The number of instances where I heard "I can't answer that", "I can't help you", "I don't know" was absurd. The only reason this is two stars and not one is because his prices seem decent, $115 an hour. Also like that he has appointments early starting at 8am. read more

5 / 5 recommend. He gave me a quote over the phone, which I greatly appreciate because so many of the plumbers in this area do not do that. Very reasonable prices. $115 / hr + any materials. Radiant had quoted the same job for $750 (FOR AN HOUR!) He was friendly, came on time & no leaks or any issues at all. read more

Brad is professional and reliable and always comes through for us! He's been to our house several times over the years and always does the job right. read more

I cracked the tank in my older toilet and needed a brand new one. Brad went above and beyond. He picked up the toilet I purchased in Home Depot and came by and installed it super quickly and efficiently. Great service! read more

Excellent, no nonsense and confident service. Several things to note. His price, at $110 is excellent. His prices for parts were a bit on the high side, so my bill was slightly higher than anticipated because we needed lots of, yes... parts. However, he came the next morning at 8:00 a.m. Is very professional, and courteous and I felt comfortable with him. He also did an excellent job and left the space clean. I'll pay extra for that. And next time, maybe I won't need parts, ha! Truly--highly recommend. read more

Our toilet smelled so we looked around on Yelp and Brad appeared to be the best. He ended up fixing the smell issue, but the following day to now the toilet itself now isn't functional. We called him the following day to tell him and he said it worked via his tests and he doesn't warranty it nor does he need to come back. We're currently looking for a new plumber to come fix the toilet that we just paid 1k+ to get fixed. read more

Way too expensive, almost $ 300 for simple pipe draining, 20 minute job. Fellow had quoted $ 150 for the first hour on the phone but then added machinery cost and chemicals. Big rip off. read more

This plumber is only concerned about his pocket book. Without even looking at the job, he was convinced the cost would be the HIGH price he quoted. Yeeeahhh, okay. I'll find someone who is interested in helping the client and figuring out a solution vs. some dude who is trying to overcharge on a whim. Yeah. Keep lookin people. read more

We have used Brad B Plumbing for a number of repairs throughout our home. Every project has been handled with the utmost care and and exceeded our expectations. If you are looking for someone trustworthy and high quality for your plumbing needs, you needn't go further! read more