My clean out pipe was clogged and I thought my cap disappeared. Joseph was very knowledgeable and helpful throughout the process and took him less than an hour to assess the issue, offer a solution, and fix the issue. He even had to go and get another part because the pipe itself was broken and he had to repair it and put on a new cap because the cap was broken and logged into the clean out pipe. Absolutely would recommend again. Thank you for your quick and attentive work. read more

Plumbing Outfitters - Before: Clogged clean out pipe - Plumbing Near Me - Taylor, Texas

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We had a busted toilet and in need of a quick repair - within 2 days we had a brand new toilet in perfect working order! They were professional, efficient, and very knowledgeable. Their technicians were great to work with and gave us quality information. We will definitely be saving their contact for future plumbing needs. read more

Jess was our journeyman. This is the second time we have used Plummer Outfitters and each time we had a pleasant experience. We appreciate the update on Jess arrival and a short biography about him. When he arrived I told him what was going on and he immediately identified and fixed the problem. He also told us some items to purchase to help prevent the issue from happening again. We appreciate the expertise, professionalism, and your pleasant demeanor. We hope we never have to use you again, but if we ever have a problem, we will think of you first. read more

We had a great experience with plumbing outfitters. Matt and Joe arrived right on time, diagnosed our issue, and thoroughly explained it to us. They were able to fix our leak and get us all squared away, checking in with status updates throughout the day as it was a rather large repair. Would highly recommend them! read more

Scott installed a very difficult toilet which I tried yo do myself. After realizing there was plumbing work needed, I called on Plumbing Outfitters to the rescue. Done and fair priced and timely. read more

Over a month ago I had Plumbing Outfitters install a farmhouse kitchen sink. I had already had a carpenter modify the cabinet so all Plumbing Outfitters had to do was put the sink in, attach the faucet and kitchen strainer, change the angle stops, and attach the new P-trap. In addition, I had them change the angle stop for the water line to the refrigerator. Since that time multiple issues have occurred: 1) the new angle stop and box was set over an inch behind the drywall leaving a void in the drywall. The pipe was also set at an angle. 2) Plumbing Outfitters came out again and replaced this angle stop with a bigger box which now fit in the drywall but seemed to be more slanted. 3) Then a few days later, I found a puddle of water under the sink P-trap. In searching for the cause, I found the P-trap was not only leaking but also that there was a 5 inch gap behind the rim of the sink that had not been caulked. 4) Plumbing Outfitters then sent a junior plumber out (a tradesman not a journeyman) and he found the leak and replaced the p-trap with a slightly better quality p-trap that came from a Plumbing supply company and not Home Depot. But he had trouble reattaching the kitchen basket strainer/drain so that it was now not level with the kitchen sink. Apparently his solution was to apply plumbers putty all the way around the gasket of the drain. His attempt to caulk the rim of the sink was to smear caulk all over it. 5) Finally the master plumber came out to fix the strainer. He also had trouble attaching it properly. He ended up telling me that I needed a deeper strainer and offered to get me one from his supplier, which I would pay for, and in the meantime attached a cheap stainless steel strainer. The next day he sent me a text saying that the part would be in in a few days. Eleven days later, I received a text saying the part was there. An appointment was scheduled the following Monday. On Monday, I received a call that the master plumber was on vacation and that the ORIGINAL plumber was available to do the install. Otherwise I would have to wait. I paid over $2,200.00 for this poor unprofessional service and cheap parts, and the sink is still not complete. read more

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We hired this pro for a clogged toilet during a guest stay because they could get there quickly. The technician was nice and polite, but the job took about 4 hours, cost around $844, and was initially treated as usable before it really was. If you're not there in person, it turns into a headache to monitor, and for this kind of price I expected the issue to be handled much more smoothly. read more

Had an emergency leak causing water to come out of our floorboards. Plumbing Outfitters was quick to respond. When Melvin arrived, he was quickly identified the issue after a few tests and even made a few very minor repairs to prevent further issues. They gave us estimates for a few levels of service at a fair price. We were able to schedule quickly for repairs and the work he did was top quality. Never felt any pressure to upsell us or to force us to do anything that was immediate. Will def be calling again if other plumbing issues arise. read more

During the February ice storm, I experienced a leak in my kitchen while I was stranded in Arkansas and unable to get home. Jess Shaw with Plumbing Outfitters was absolutely incredible throughout the entire situation. He spoke with me directly and walked me through everything he was doing step by step, as if I were there with him. Jess took exceptional care of my home and belongings and was incredibly professional, kind, and reassuring during a very stressful time. He called when he was on the way, let me know when he arrived, and later explained in detail what caused the leak, the next steps, and made sure I felt confident that everything was taken care of. Jess is a true asset to Plumbing Outfitters, and they are very lucky to have such a responsible and dependable employee. I highly recommend him for any plumbing work you may need. read more

We called them after we got a leak around our water meter on the homeowners side. They responded really quickly and were able to schedule us for the morning on the next day. They were proactive in their communication and were right on time. They gave us options for the repair and we appreciated the transparency. They were quick with the repair and got us back with water by noon. read more

I have been having a difficult time finding someone to help with a sink that had detached. This was not something Plumbing Outfitters does with that specific type of sink, but they referred me to someone who was amazing. I really appreciate their helping me even though they did not get more business that day. I'll be back for any future plumbing needs! read more

Plumbing Outfitters charged us $824 to replace a cracked 1 1/4" PVC elbow in an exposed water line. Material costs ~$20. Labor Cost $800 for less than one hour of work. Quality was fair. Get an itemized bid in writing or better, go elsewhere. read more

Plumbing Outfitters - Plumbing Near Me - Taylor, Texas

After one of the first freezes a couple years ago, Plumbing Outfitters came out to do a free evaluation to check whether we had any damage. This was greatly appreciated because it felt like such a time of uncertainty and frustration. Thankfully we didn't have any damage. Fast forward to this year and we've called them twice. Each time the person that came out was knowledgeable and efficient. We thought we had a plumbing leak and they helped us determine it was coming from the roof. The next time we actually had a gas leak and that was diagnosed and repaired in no time, along with a flush of our water heater. They're also competitively priced for the services provided. Each plumber that has come out has also been very knowledgeable and personable. The service provided by Plumbing Outfitters is top notch! read more

Methodical, Dedicated, and Stayed Past 5 PM on a Friday -- What More Can You Ask For? Last Saturday I noticed water pooling near my foundation by the back of my house. No idea what was causing it and no idea how serious it was. I called Plumbing Outfitters and I am so glad I did. They sent Seth and Micha out on a Friday. These two ran diagnostics and tests for three solid hours, and they kept going past 5 PM without complaint, without rushing, without making me feel like I was keeping them from their weekend. That kind of dedication tells you everything you need to know about a company's culture. They confirmed there was a leak but the source was elusive enough that they called in reinforcements. That's when Melvin came out, their leak specialist, and he brought Micha and Tyler with him. This crew was methodical. They found and fixed a leak at the front of the house from the inflow pipe but also recommened testing all the drain lines to be safe. They went line by line, systematically testing every drain line in the house until they isolated the problem. Watching them work was genuinely impressive. No guessing, no shortcuts, just professionals doing exactly what professionals are supposed to do. We now know what we're dealing with and we are on the road to getting it fixed. That peace of mind is invaluable when you're staring down a potential foundation issue. Highly recommend Plumbing Outfitters. read more

Highly unsatisfactory. Their technician quickly deemed a sink replacement "too difficult," quoted a high price, and left within 20 minutes. I hired another company that completed the job the same day for significantly less. When I was contacted about the quote I told Plumbing Outfitters my concerns and they insisted on sending a supervisor out. That person was less than professional and unnecessarily demeaning about the other company's work. More frustratingly, they've repeatedly called me since the initial visit, despite my clear requests to be removed from their list, they've insisted I discuss the issues with management. I received another call today trying to generate a lead. It's exhausting. read more

These guys came in $300 below any other estimate and went to work immediately. All in all they were done in less than an hour. Great work, great price, great people. They'll be my go to for all things plumbing going forward. read more

They were very professional and came on time. They did a thorough evaluation and I was happy that I gave them a call.

I've used Plumbing Outfitters for several projects at my house and have always been very happy with their service. I've been able to get an appointment quickly and the technicians are always on time and professional. My latest project was done by Jorge Reyes and we couldn't be happier. Jorge is the nicest guy and so professional and just easy to work with all around. Thank you so much got being awesome! read more

Timely and extremely knowledgeable . Months later I still have not had any problems what so ever!

We had a very good quoting experience with Plumbing outfitters. Although we didn't go with their bid I would consider them for future plumbing projects. Kyle came out on time and was very thorough to try to figure out why our grinder pump broke and to get me a quote. Very friendly! read more

Jess was very professional and courteous, he carefully examined our water heater, explained everything he was doing and was able to resolve the issue temporarily. He also gave us a few quotes that would help solve the issue permanently. He patiently explained everything to us and emailed the quotes as well. We highly appreciated that he didn't try to just sell us the most expensive replacement option and rather tried to give us some time to prepare for the big replacement. read more

Was very clean, fast and quality work. Looking to move forward with other projects in the future. Jorge was our plumber and highly recommended read more

We had our Master Bath drain backing up and called out one company which sent an inexperienced plumber who spent 2 hours accomplishing nothing. We then called Cold is on the Right who came out the following day. They diagnosed that there were rocks in our drain which meant the drain had collapsed and would require tunneling under our house to repair. A bid of $27,000 resulted in our getting a 3rd opinion. Plumbing Outfitters came out, diagnosed that there was a plastic grid blocking the drain and stated that they would try to break it up and wash out with a hydro jetter. This bid was for $1800.00. If not successful tunneling would be required at approximately $12,000. Matt and Zack came out, cleared the drain, hydro jetted to clean out additional debris in the drain and finished up their work after about 4 hours. My advice is if you need major or minor plumbing repairs, call Plumbing Outfitters and have Matt and Zack take care of you. If you want a misdiagnosis along with an astronomical price, call Cold is on the Right. read more

They were the first to respond and said would come out Monday. This was fine with me but then they canceled the appointment on Monday and rescheduled it for Friday that week between 8-12. I rearranged my schedule again to be available during that time then they sent a text at 11am that said they wouldn't be here until after 12. I just cancelled and will find another provider. I can not comment about the quality of work because they never came but I will not reach out again to this company. read more

This company is amazing. Their customer service is top notch as well as their communication. The text message sent prior to the visit with your techs bio is such a nice touch. Makes you feel safe knowing a little about the person coming into your house. Fast, friendly service and they will be our plumbing service as long as we live within their service area. read more

I requested PO to install descaler and sediment filter I purchased in my garage. Landen was right on time and thoroughly verified the equipment that needs to be installed and provided an estimate cost wise and time wise. He did the job well and everything working towards the end. No water spills or leaks from the job nor after. I would definitely recommend them and they provide competitive estimates. read more

Plumbing Outfitters - Before - Plumbing Near Me - Taylor, Texas

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Mr martinez came to my home and provided two possible options to fix a broken pipe. Both options were 30% the cost of a competitor and one was far less destructive (as a competitor wanted to break the concrete to get to a pipe). And they said they could do the job tomorrow and get it done in a day. Great company. read more

They wanted $225 for a consultation fee just to give me a quote on sewer repair, when I already had the inspection report with camera pictures. I said no. read more

Very professional and easy to work with. They didn't get me any surprise charges or fees. They came to my house and got to work and didn't try to kill time so they could charge more. The quality of service is excellent. read more

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Jess Shaw from plumbing outfitters showed up for the initial assessment and said he can give an accurate estimat, but that will require a $404 camera inspection of the drainage system. I asked them to provide a rough estimate and we can go from there..IDid not receive any estimate..! Look elsewhere for your projects.. read more

Came home to a leaking water softener, made a few inquires on Yelp for repairs. I had another company come out first to diagnose, but they didn't quite have the expertise and said they'd have to get back to me. In the meanwhile, I kept searching and Plumbing Outfitters was next on the list. They came out the next morning, Kyle - is as professional as they come. AND they had the resources to diagnose the issue. They were able to identify the part needed to fix the issue and gave me estimates on the spot. They did NOT even try to push any additional services and it was actually MY idea to replace the whole (aging) system. It took a couple of days for the new water softener to get in (I purchased it myself from Home Depot), Plumbing Outfitters worked around the delivery from Home Depot, insuring that I was an priority to perform the install for me. Kyle messaged me the morning of the install and asked if he could come EARLIER than the initial time frame. Who has heard of this? Being early? If you aren't early, you're late. I am very pleased with the thorough job provided by Kyle, absolutely exceptional. Thank you Plumbing Outfitters, for having an employee like Kyle. read more

Professional, communication was great. Very efficient in getting work done. Performed drain clean up and reviewed the overflow drain in bath tub and sink. Service was a little pricey but work was done. read more

We have used Plumbing Outfitters in Taylor on several different occasions and have been more than pleased with the outcomes. Kyle Leeper was the last of their employees to help us out. He was phenomenal. Very professional, very good listener and communicator and most of all, very thorough in his work. He even suggested two things we could do to improve our plumbing operation. We would be happy to have any of those folks back in our house. They're not "cheap" but who wants to have cheap work done on the most important system in your house? It's dirty, difficult work. They're worth every penny. read more

I highly recommend Plumbing Outfitters. I used them for a new hot water heater install. Scheduling was quick and easy. They showed up on time and did the work in the promised time frame. Matt was neat and skilled. The final install looked great. He was inventive in making the install fit our needs. read more

Noah provided a free consultation, offered multiple options with clear explanations. He followed up, completed the installation of new toilets and water heater efficiently, and the overall experience was great. Highly recommend! read more

Melvin and Seth were super awesome! Of course today was one of the hottest, if not the hottest day!, but they cleared the way for my downspouts to drain again. I was informed about the work that needed to be done, the price, and they explained how they completed the project! They were friendly, courteous, and very professional. I asked in a text after the repair was done (and they had left) for written notes about the repair to share with my husband. It was after hours yet I received a call from the company (I'm sorry I don't remember the gentleman's name!) responding to my text! He said he would ask Melvin to send me an email when he home with the notes and pictures they had taken from the repair! I highly recommend this company. I heard about them on KLBJ! They are local, homegrown, and super!! Pam read more

They responded quickly and did a good job. We ended up having an issue that I originally blamed them for. They came out and fixed it, I am sure now it wasn't their fault, they still didn't charge me for the subsequent repair. Very professional. Good communication. read more

Quick to make appointment and come. Checked everything and then gave up options. Discussed in detail best choice etc. Made appt to come and finish up service. Efficient, polite and will be using from now on. read more

Plumbing outfitters is a professional company and Melvin explained a lot about tankless heaters that I had not otherwise discovered through online research. read more

The plumber Kyle Holt came by to look at the exploded water heater from the Texas Coldmageddon and examined the issue. Thirty minutes later had a plan to replace the heater and it's parts that had been damaged by the cold and was personable and complete. Noted the vent was off and they will fix so we won't die of Carbon Monoxide in the future. That's a plus. Will update when the water heater is installed. read more

Plumbing Outfitters - Plumbing Near Me - Taylor, Texas

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