I have been having a difficult time finding someone to help with a sink that had detached. This was not something Plumbing Outfitters does with that specific type of sink, but they referred me to someone who was amazing. I really appreciate their helping me even though they did not get more business that day. I'll be back for any future plumbing needs! read more

We had a great experience with plumbing outfitters. Matt and Joe arrived right on time, diagnosed our issue, and thoroughly explained it to us. They were able to fix our leak and get us all squared away, checking in with status updates throughout the day as it was a rather large repair. Would highly recommend them! read more

Over a month ago I had Plumbing Outfitters install a farmhouse kitchen sink. I had already had a carpenter modify the cabinet so all Plumbing Outfitters had to do was put the sink in, attach the faucet and kitchen strainer, change the angle stops, and attach the new P-trap. In addition, I had them change the angle stop for the water line to the refrigerator. Since that time multiple issues have occurred: 1) the new angle stop and box was set over an inch behind the drywall leaving a void in the drywall. The pipe was also set at an angle. 2) Plumbing Outfitters came out again and replaced this angle stop with a bigger box which now fit in the drywall but seemed to be more slanted. 3) Then a few days later, I found a puddle of water under the sink P-trap. In searching for the cause, I found the P-trap was not only leaking but also that there was a 5 inch gap behind the rim of the sink that had not been caulked. 4) Plumbing Outfitters then sent a junior plumber out (a tradesman not a journeyman) and he found the leak and replaced the p-trap with a slightly better quality p-trap that came from a Plumbing supply company and not Home Depot. But he had trouble reattaching the kitchen basket strainer/drain so that it was now not level with the kitchen sink. Apparently his solution was to apply plumbers putty all the way around the gasket of the drain. His attempt to caulk the rim of the sink was to smear caulk all over it. 5) Finally the master plumber came out to fix the strainer. He also had trouble attaching it properly. He ended up telling me that I needed a deeper strainer and offered to get me one from his supplier, which I would pay for, and in the meantime attached a cheap stainless steel strainer. The next day he sent me a text saying that the part would be in in a few days. Eleven days later, I received a text saying the part was there. An appointment was scheduled the following Monday. On Monday, I received a call that the master plumber was on vacation and that the ORIGINAL plumber was available to do the install. Otherwise I would have to wait. I paid over $2,200.00 for this poor unprofessional service and cheap parts, and the sink is still not complete. read more

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We hired this pro for a clogged toilet during a guest stay because they could get there quickly. The technician was nice and polite, but the job took about 4 hours, cost around $844, and was initially treated as usable before it really was. If you're not there in person, it turns into a headache to monitor, and for this kind of price I expected the issue to be handled much more smoothly. read more

Had an emergency leak causing water to come out of our floorboards. Plumbing Outfitters was quick to respond. When Melvin arrived, he was quickly identified the issue after a few tests and even made a few very minor repairs to prevent further issues. They gave us estimates for a few levels of service at a fair price. We were able to schedule quickly for repairs and the work he did was top quality. Never felt any pressure to upsell us or to force us to do anything that was immediate. Will def be calling again if other plumbing issues arise. read more

Plumbing Outfitters charged us $824 to replace a cracked 1 1/4" PVC elbow in an exposed water line. Material costs ~$20. Labor Cost $800 for less than one hour of work. Quality was fair. Get an itemized bid in writing or better, go elsewhere. read more

Plumbing Outfitters - Plumbing Near Me - Taylor, Texas

We called them after we got a leak around our water meter on the homeowners side. They responded really quickly and were able to schedule us for the morning on the next day. They were proactive in their communication and were right on time. They gave us options for the repair and we appreciated the transparency. They were quick with the repair and got us back with water by noon. read more

They were very professional and came on time. They did a thorough evaluation and I was happy that I gave them a call.

These guys came in $300 below any other estimate and went to work immediately. All in all they were done in less than an hour. Great work, great price, great people. They'll be my go to for all things plumbing going forward. read more

Timely and extremely knowledgeable . Months later I still have not had any problems what so ever!

I've used Plumbing Outfitters for several projects at my house and have always been very happy with their service. I've been able to get an appointment quickly and the technicians are always on time and professional. My latest project was done by Jorge Reyes and we couldn't be happier. Jorge is the nicest guy and so professional and just easy to work with all around. Thank you so much got being awesome! read more

We had a very good quoting experience with Plumbing outfitters. Although we didn't go with their bid I would consider them for future plumbing projects. Kyle came out on time and was very thorough to try to figure out why our grinder pump broke and to get me a quote. Very friendly! read more

Jess was very professional and courteous, he carefully examined our water heater, explained everything he was doing and was able to resolve the issue temporarily. He also gave us a few quotes that would help solve the issue permanently. He patiently explained everything to us and emailed the quotes as well. We highly appreciated that he didn't try to just sell us the most expensive replacement option and rather tried to give us some time to prepare for the big replacement. read more

Was very clean, fast and quality work. Looking to move forward with other projects in the future. Jorge was our plumber and highly recommended read more

They were the first to respond and said would come out Monday. This was fine with me but then they canceled the appointment on Monday and rescheduled it for Friday that week between 8-12. I rearranged my schedule again to be available during that time then they sent a text at 11am that said they wouldn't be here until after 12. I just cancelled and will find another provider. I can not comment about the quality of work because they never came but I will not reach out again to this company. read more

This company is amazing. Their customer service is top notch as well as their communication. The text message sent prior to the visit with your techs bio is such a nice touch. Makes you feel safe knowing a little about the person coming into your house. Fast, friendly service and they will be our plumbing service as long as we live within their service area. read more

I requested PO to install descaler and sediment filter I purchased in my garage. Landen was right on time and thoroughly verified the equipment that needs to be installed and provided an estimate cost wise and time wise. He did the job well and everything working towards the end. No water spills or leaks from the job nor after. I would definitely recommend them and they provide competitive estimates. read more

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Mr martinez came to my home and provided two possible options to fix a broken pipe. Both options were 30% the cost of a competitor and one was far less destructive (as a competitor wanted to break the concrete to get to a pipe). And they said they could do the job tomorrow and get it done in a day. Great company. read more

They wanted $225 for a consultation fee just to give me a quote on sewer repair, when I already had the inspection report with camera pictures. I said no. read more

Jess Shaw from plumbing outfitters showed up for the initial assessment and said he can give an accurate estimat, but that will require a $404 camera inspection of the drainage system. I asked them to provide a rough estimate and we can go from there..IDid not receive any estimate..! Look elsewhere for your projects.. read more

Very professional and easy to work with. They didn't get me any surprise charges or fees. They came to my house and got to work and didn't try to kill time so they could charge more. The quality of service is excellent. read more

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Came home to a leaking water softener, made a few inquires on Yelp for repairs. I had another company come out first to diagnose, but they didn't quite have the expertise and said they'd have to get back to me. In the meanwhile, I kept searching and Plumbing Outfitters was next on the list. They came out the next morning, Kyle - is as professional as they come. AND they had the resources to diagnose the issue. They were able to identify the part needed to fix the issue and gave me estimates on the spot. They did NOT even try to push any additional services and it was actually MY idea to replace the whole (aging) system. It took a couple of days for the new water softener to get in (I purchased it myself from Home Depot), Plumbing Outfitters worked around the delivery from Home Depot, insuring that I was an priority to perform the install for me. Kyle messaged me the morning of the install and asked if he could come EARLIER than the initial time frame. Who has heard of this? Being early? If you aren't early, you're late. I am very pleased with the thorough job provided by Kyle, absolutely exceptional. Thank you Plumbing Outfitters, for having an employee like Kyle. read more

Professional, communication was great. Very efficient in getting work done. Performed drain clean up and reviewed the overflow drain in bath tub and sink. Service was a little pricey but work was done. read more

We have used Plumbing Outfitters in Taylor on several different occasions and have been more than pleased with the outcomes. Kyle Leeper was the last of their employees to help us out. He was phenomenal. Very professional, very good listener and communicator and most of all, very thorough in his work. He even suggested two things we could do to improve our plumbing operation. We would be happy to have any of those folks back in our house. They're not "cheap" but who wants to have cheap work done on the most important system in your house? It's dirty, difficult work. They're worth every penny. read more

I highly recommend Plumbing Outfitters. I used them for a new hot water heater install. Scheduling was quick and easy. They showed up on time and did the work in the promised time frame. Matt was neat and skilled. The final install looked great. He was inventive in making the install fit our needs. read more

Noah provided a free consultation, offered multiple options with clear explanations. He followed up, completed the installation of new toilets and water heater efficiently, and the overall experience was great. Highly recommend! read more

Melvin and Seth were super awesome! Of course today was one of the hottest, if not the hottest day!, but they cleared the way for my downspouts to drain again. I was informed about the work that needed to be done, the price, and they explained how they completed the project! They were friendly, courteous, and very professional. I asked in a text after the repair was done (and they had left) for written notes about the repair to share with my husband. It was after hours yet I received a call from the company (I'm sorry I don't remember the gentleman's name!) responding to my text! He said he would ask Melvin to send me an email when he home with the notes and pictures they had taken from the repair! I highly recommend this company. I heard about them on KLBJ! They are local, homegrown, and super!! Pam read more

Quick to make appointment and come. Checked everything and then gave up options. Discussed in detail best choice etc. Made appt to come and finish up service. Efficient, polite and will be using from now on. read more

They responded quickly and did a good job. We ended up having an issue that I originally blamed them for. They came out and fixed it, I am sure now it wasn't their fault, they still didn't charge me for the subsequent repair. Very professional. Good communication. read more

Plumbing outfitters is a professional company and Melvin explained a lot about tankless heaters that I had not otherwise discovered through online research. read more

The plumber Kyle Holt came by to look at the exploded water heater from the Texas Coldmageddon and examined the issue. Thirty minutes later had a plan to replace the heater and it's parts that had been damaged by the cold and was personable and complete. Noted the vent was off and they will fix so we won't die of Carbon Monoxide in the future. That's a plus. Will update when the water heater is installed. read more

Plumbing Outfitters - Plumbing Near Me - Taylor, Texas

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Professional, friendly, on time, but OVERPRICED. I had to have a 1/2 HP garbage disposal replaced in a rental unit that I wasn't able to be present at. Matt Ford was my technician and he charged me $733 to replace the small garbage disposal. The cost of the product they used is $139 at Lowe's. After the fact, I got two quotes from other companies to replace my garbage disposal with the same product they used and one said $250 and the other said $395. One company also told me I could order the part myself and it would be even cheaper. This option was not offered to me by Plumbing Outfitters. If a fair price is important to you, I don't recommend them. Unfortunately, taken advantage of by Plumbing Outfitters. read more

I highly recommend Plumbing Outfitters. Brandon and Coy showed up on time and got right to work on a tankless water heater flush and replacing the homeowners shutoff valve. both were very professional and knowledgeable.they each handled one task and were finished in a little over an hour. I will definitely use them again. read more

Replaced a natural gas line from the meter to the house. Upgraded line to meet code and fix a small gas leak. Added a connection for a new back-up natural gas generator. Crew was professional and knowledgeable. Completed the work in a timely fashion. I requested that a tamping tool be utilized after back-filling the trench which they did. No more leak, no more concerns, no more problems. Thanks to the team that got this work done in terrible heat. Big shout out to Landen who was the lead on this project and thanks to Jess for his overwatch. Great job. Recommended. read more

The bathtub in my rental property has a leak. I hired this company to do repair. The technician called me and quoted me $530 to replace the bathtub shower knob. When I went to see it myself, I saw the problem had nothing to do with the knob, but a huge gap at the base of the diverter. I could have sealed it for under $10 myself. When I brought this up, the guy charged me $720 to replace knob and diverter. Yes, all those parts can be replaced, but the problem itself is simple. Those days of integrity and honesty are gone forever! [Looking at other people's reviews on this company, they all point to one thing, ripoff] read more

Plumbing Outfitters - Plumbing Near Me - Taylor, Texas

Looking at all glowing reviews here on Yelp I called them because I had a leak in my master bath. Two techs came in , looked at the water leaking and said they will charge $385 and spend 1 hour to find the leak. If the leak was not found within the hour then they will leave. I said that was unreasonable and had them call their boss. The boss initially said his techs were right. I had to explain to the boss why they didn't make any sense. Sure , spend $385 without even knowing where the leak is and be left with only holes in the bath from the demo. Then the boss realized it didn't make any sense and said, oh no, it was just a bad communication and said, they will not leave until the leak is found(thank goodness!) and then give an additional estimate to fix the leak. Work done: 1. Demo 2 tiles and a small portion of the cabinet to find a leak. 2. What was the leak? 1/2 inch pex T underneath the bathroom sink. 3. Total time spent in finding and fixing the leak: 2 hours to find , 1 hour out for lunch, come back and took 30 min to fix. 4. How many people worked? 2. One was helping with getting tools from the van and cleaning up , the other was the actual plumber. Total charge: $1,186.70 - Yes that's right. One thousand, one hundred and eighty six dollars. 1. Will I call them again? No 2. Will I recommend them to someone ? Yes, if they are Elon Musk or Jeff Bezos. Otherwise, No, do more research and get some one with a reasonable pricing - don't need to be cheap but reasonable - even 10-20% more. 3. Is it a rip off? Does it even need asking? 4. Why did I go with them? They opened up the cabinet and I didn't want to leave it open until I find another reasonable plumber. UPDATE: Julia and others have reached out and heard my concerns about the pricing. Although they didn't change the final price that I was charged, I wanted to make sure to note that - the team that came in was professional to deal with and their work was good. The leak was identified and fixed properly. I am adding one more star to that - but I am still not convinced about the price. read more

Plumbing Outfitters - Area underneath the cabinet that was cut apart from one tile on tub surround - Plumbing Near Me - Taylor, Texas

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Garrett Wadsworth from Plumbing Outfitters found some tricky problems while installing my new bathroom faucets and restoring the a/c drain connection. When he and Seth came the next day with special parts the job was completed and everything is working smoothly. I was impressed with his skill, efficiency and bright positive attitude toward the job. Plumbing Outfitters was an excellent choice of subcontractor by Ryan at Austin Fine Floors on West William Cannon, in my ongoing restoration from a water leak last Spring. read more

Love these guys! Ryan did an amazing job on my gas line installation and the price was reasonable. Will definitely be doing business with them again. Thanks guys! read more

Recently, I have had been provided exceptional quality service once again by Plumbers Outfitters exceptional technicians that have always provided for me very satisfactory quality workmanship and friendly customer service!!! Plumbing Outfitters provided for me exceptionally high quality customer satisfaction in providing exceptional quality performance of once again performing exceptional quality work!!! The 50 gallon electric that was delivered and installed was rated a top of the line of water heaters for my home usage for my family and guests to enjoy whenever they are in need for hot water!!! Jerry Stefek read more

Plumbing Outfitters laid some gas line for our backyard grill. They arrived promptly, gave a solid estimate, and did the work professionally without drama (unlike their competition from ET Plumbers). We particularly love how Plumbing Outfitters uses technology during the process. We received timely text notifications and could see employee map locations along with automated arrival times. Excellent! read more