absolutely horrible customer service! I had to make my consultation 2 months in advance for 7/31…read more on 7/25 they call and cancel and say he won't be in. They only offer me one appointment in the middle of the work day and another that's another month out. They do not care about the patients.

I got an implant from Dr. Ferrara over ten years ago, and it is doing fine. Just as important is…read morethat the office staff then and now are very nice people. A sore tooth was extracted by Dr. Ferrara yesterday. Due to his expert work, the extraction went very well, even though it was not an easy tooth to remove. I had long and detailed conversations with Shelly S. and Laurie. Our talks were very pleasant and informative.

I have paid these people over $30,000. timely treatment not available I was suppose to get my…read moreimplants on the 14th of June I called on the 13th to verify my appointment .i arrived at the appointment time, checked in sat down and was called up to the window the My appoint is chanted to the to thr 25th July

Amazing staff was able to see me the same day due to a painful tooth. Staff went out of their way…read moreto answer my questions and ended up leaving very satisfied! Dr. Dave and crew were AWESOME!

First, cancelled my appointment because of 1/16 " snow in January. When I called to reschedule…read morethey didn't have anything until June. Then they called to cancel that appointment 2daysbefore because hygienist was 'sick'. Then cancelled AGAIN because she was still sick and expected me to wait until end of July. So I found a new dentist. Staff runs the office with no supervision and are completely unprofessional. There are lots of practices in Ashland area now so patients don't have to put up with this kind of nonsense.

Came in to have an abscess looked at and treated. They took x-rays and within ten minutes, told me…read moreI needed to have the tooth extracted. No discussion, no options. Just automatic extraction. This is a tooth in the front of my mouth and I would have liked some sort of reassurance that a fake could replace it or something. They pushed to have the procedure done that same day without even giving me a chance to consider their assessment. They even seemed hesitant to write a prescription for antibiotics until I asked. As I was getting ready to walk out, I was told that I needed to make a decision quickly, because the antibiotics were just a bandaid. Not what I would consider the best experience and I will definitely be seeking a second opinion.

Amazing service and care wouldn't go any were els! They are my dental family and take care of…read moreme and mine. Thankful I found ya'll

They don't have a lot of reviews and I'm sure it's for a reason. And of course after this review is…read moreposted, they will probably try to have their friends and family that may not have received their services to sworm the reviews to filter out or drown my honest review, but I'm sure that's easy to spot. I'm writing this review because I WISH someone would have written a review on their experience for me. Please stay away from this place! If you don't want to read the lengthily review, you can watch the video review here: *please note that before writing this review, I have left TWO messages for this office to try to get them to correct their mistake and I have yet to hear back since June. This office does lack integrity, standards and couth and most importantly talent.* I'm giving this place one star based on the customer service of the woman with a Afro (Mary Ann) that works the front desk and Dr. Fraser. I came here on 6/2 to receive information about an implant (a consultation) and Dr. Fraser was the doctor that gave the consultation. He was rude, impatient and not very interested in being there. Asked him about quicker options and he said well you could get a "flipper," if it's just for cosmetic reasons. I asked him is a "flipper," something that you just remove (I'm obviously unfamiliar with the term) and he says sarcastically " yeaaa, that's why it's called a flipper." I decided on a "flipper," denture because of the extended time I would take to have an implant done and with Dr. Fraser's attitude, I knew I did not want to go through that process with him. On my paperwork, I has a wire to the flipper so I asked Dr. Fraser will the wire show and he says NO. (This Is important, remember this). This dental office is out of my network, but I don't care about out of network or in network when it comes to paying for what I want/need. Let's go to 6/16. I called the office to see if my flipper was ready and the woman on the phone told me if just came in today and she could work me in. Sounds great! I walked in at 2 pm and it was a full house of elderly people. I paid the remaining balance that was owed ( this was my first mistake) before being seen. I went back to the chair and my flipper was placed on and it was loose, and moving and missing the wire that was written on my "treatment plan." (Keep this in mind). I asked about the wire on my flipper that I paid for and the assistant said, they forgot to put it on. She went back and looked at the computer receipt and it was on the receipt. My flipper wasn't complete and the tech said he could put the wire on today. I go back to wait in my car. And hour passes by and I have somewhere to be so I walk back in to say I can come back tomorrow and darker skin woman with the Afro, Mary Ann (remember her from above) says "the doc isn't here tomorrow, you gone have to wait." And I asked, how much longer will it be? and she cuts me off with an attitude and says loudly "you can wait today or come back next week." With the rudest attitude as if it's MY fault that they forgot to do my flipper correctly. A hygienist went back to ask, and returned and said it would be a few more minutes. Ok, I go back to my car. The woman with Afro (Mary Ann) comes back out and tells me "the wire is put on, it was on because it was missing from your prescription. It'll just be $100." Well who's fault is that?!? They tell me to try it on, and low and behold, the flipper no longer fits and the wire is showing. And after all of that, the tech ripped part of the gum line on the flipper when he was removing the wire so now there is a gap between the flipper and my real teeth. "So what do you think we should do with that $100? Keep it or give it back?" I clearly said give it back. She says "is that what you want. Then alright." Ma'am, what the heck?? Dr. Fraser " I never said the wire would not show. I know wires show." Sir what?!?! I would never have gotten the wires. Then he says "I'm not going to argue with you about this, I work for you." He says there are acrylic options that don't show, he could have told me those option my first visit but again, Remember in the top of my review when I said he was more concerned with being sarcastic and uninterested in assisting me? This was certainly a waste of time, money and energy and I hope this prevents someone else from wasting all three. You can be the nicest person with the greatest attitude but the woman with an Afro (Mary Ann) will still have a issue with you. I think they treat people like this because they maybe are use to mostly dealing with older people, or maybe people who may not have the income to go somewhere else or maybe people who's insurance will only allow them to go here and they only take xyz insurance so those people may not can't advocate for themselves, but I can.

I have searched for many years to find a good dentist that truly cares. The entire staff from front…read moreto back has helped me love my smile. Dr. Martindale and his team are sincere and caring. I am so glad I have finally found my life long dentist. This place is the real deal. Robert Williams

From the owner: Free Initial Consultation…read more Martindale Family Dentistry offers a full complement of comprehensive cosmetic dentistry services to residents of Griffin, Georgia. Led by Mark Martindale, DDS, the team believes in treating all their patients like family. The team at Martindale Family Dentistry offers high-quality dental care and provides a variety of cosmetic dentistry needs, such as crowns, bridges, and more. With comfort in mind, they offer sedation dentistry services to ensure all their patients are relaxed during their visit and are experts in easing dental anxiety in patients. When the unexpected happens, Martindale Family Dentistry provides emergency dentistry services for patients in a dental crisis to save damaged teeth.

Absolutely ABYSMAL customer service. I have been a patient here for years, along with my entire…read morefamily. This morning, when we came for our appointments that were scheduled 6 months ago, they told us we didn't have appointments. Not only that, the rude women at the desk acted like I was stupid or crazy. I showed them the proof where THEY texted us the appointment reminders and they essentially told us sorry, too bad so sad, they won't see us or honor the appointments they made. So now I have to find a new dentist to see our entire family after being treated like garbage at the dental office we've been patients at for literal years. If you want a dental office that values their patients, DO NOT COME HERE.

Great staff Everyone is extremely friendly and helpful. Nice facility as well Very convenient…read morelocation

I saw Dr. Hamilton years ago after having a bad experience at another dentist. He was a unique guy…read morebut super nice!! And was incredibly gentle. Would definitely recommend him.

This is the best dentist office I have ever been to! I was having a dental emergency and they got…read moreme in the same day to have my exam and xray done and was able to help me a few days later to get my extraction done quickly and painlessly. The staff was incredibly kind and considerate and made the experience that is typically very scary for me a breeze.

Very disappointed. The people in the office were fine, my problem is with the added fees. I thought…read moremy Xrays covered under my insurance but they weren't. They did not disclose that small issue. They wanted to schedule my cleaning for a different day, I thought that what my appointment was for. Needless to say I left and I will not be going back.

I have been calling for over a week just trying to get an appointment since they are covered under…read moremy insurance. I get left on hold until it hangs up every single time.