My mother, age 77, who had been a previous patient for years @ Starr's Mill Dental, temporarily…read morerelocated for a year. Upon return, there were no questions asked on whether or not she had recent x-rays, or subsequent inquiries to me (her caretaker) or where she saw the dentist previously, or attempts to locate any interim records whatsoever. Unnecessary x-rays were performed, which were not covered by her insurance. Further, her entire appointment was for prophylaxis and routine cleaning, and they didn't even clean her teeth! Instead they gave her a piece of paper "dental care plan" for an $1800 plan for perio, which was not explained to her, and which confused and embarrassed her. Jen, the hygienist, claimed she didn't "have time to clean my mother's teeth." She did have time, however, to take unnecessary x-rays, which hurt my mom, and to poke under the gums, which further hurt my mom. When Dr. Stacy G. Smith DMD came in, he spoke for my mom far too quickly for her to understand, and left quickly as well. My mom had no idea what was done or what was said or what was going on. No one explained anything to her in any way, shape, or form she could understand. No one asked her if she understood. No one gave her an office visit report, or anything to read or any resources on what she needed done. When I called the office back, very upset, because I felt the practice was taking advance of my elderly mother, I spoke with Amanda first, and asked that Jen called me back. Then I called back and spoke with Alison the second time, after my mother gave me further information on the situation, and said that if the dentist wanted to keep his license to practice, he needed to call me back asap, preferably with Jen. After about 15 minutes the office manager Alison called me back and explained that neither Jen nor Dr. Smith would be calling me to speak with me, and if I felt that strongly, I should take it up with the board - which is what I will be doing seeing as they violated the basic principles of biomedical ethics of beneficence, non-maleficence, and respect for autonomy.

The dental work services are great, but their office customer service is very disappointing…read more Getting hold of them by telephone is nearly impossible. Constantly have to play voicemail tag. They send you texts and emails that you can click this link to schedule an appointment and the link does not work. Their voicemail message says you can also schedule your appointment from their website or chat with an assistant if you need help but the link to schedule your appointment comes back as "404 error" and there is nothing on their website mentioning that you can chat with someone if you need help.

Just moved here from another state. I am a new patient. I had a routine cleaning in May 2025 and a…read moreneeded crown June 2025. This office has the nicest people working here. They treat you with kindness and understanding in a professional manner. Dr. Robert's is excellent. My crown caused me no pain. Dr. Robert's has a machine in office to make your crown on site while you wait. No need for a temporary. They use cutting edge technology. Finding a great Dentist is often difficult. I am glad I found Dr. Robert's and his staff. Thanks to Brilliant Smiles entire staff!

Don't recommend this place for a perment bridge put in. Had one done last oct and it was not done…read morecorrectly, as is too big and causing me problems. When it was put in was told if need be adjustments can be made. But when it came down to it and I told him it was not right he stated there was nothing that he could do everythng was good. The bridge is not in his mouth so how would he know what I am going through. When started to set an appointment to have it removed, received a letter banning me from the office for asking questions and not using there one of there recommenditations for the oral surgan. They want you to use there recommendiation even though was told that it was ok to use someone else.

We found this dentist on yelp when we moved to the area three years ago and based on positive…read morereviews we began using it as our family dentist. Office staff and dentist were extremely friendly on a face-to-face basis; however, every visit felt like an upsell of a procedure and every single visit ended up with a billing irregularity. On our last visit, which was simply for annual x-ray and cleaning we were billed extra. When I called both the office and our insurance company the bill was coded as that I received extra x-rays. Since I was having no problems and no cavities, it appears that they added extra x-rays to the billing that I did not receive, and my insurance applied it to my co-pay. When I called to try to straighten it out, the front desk staff admitted that I had extra x-rays and cannot explain why. She tried to blame it on insurance. Isure if they are coding to pad the bill to get extra money, hoping that no one notices.

Another great experience with Dr. Harris and all the staff at Avella Family dentistry. I used to…read moredread going to the dentist and now weirdly I actually look forward to going. First, every single person you come into contact in that office is super friendly and helpful from the moment you schedule your appointment until the time you leave. Second, Dr. Harris always makes the procedures virtually painless so if that's a concern for you this is the place for you. I really want to thank all of the staff for changing how I think and feel about going to the dentist.

I have paid these people over $30,000. timely treatment not available I was suppose to get my…read moreimplants on the 14th of June I called on the 13th to verify my appointment .i arrived at the appointment time, checked in sat down and was called up to the window the My appoint is chanted to the to thr 25th July

Amazing staff was able to see me the same day due to a painful tooth. Staff went out of their way…read moreto answer my questions and ended up leaving very satisfied! Dr. Dave and crew were AWESOME!

Where to start.. I hate Dentists BTW I HATE DENTISTS That…read moresaid Other than miscommunication over a scheduled appt we have never had an issue. The staff are friendly too .... I HATE DENTISTS They are Straight up not pushy and truthful could not ask for more ..... I hate dentists. This is our family Dentist and we shall return......I HATE DENTISTS. IF you want good service, A Friendly knowledgeable caring staff, this be your place. I really do hate dentists so for me to talk up this place tells you something about them a really good place to go. I have been told they have excellent Nitrous too

I was disappointed to hear my favorite hygienist Daye, was fired..along with others from this…read morepractice. Daye had been our family's hygienist for 30+ years. We will be in the market for a new practice...preferably a private firm not a corporate owned!

Dr. Burk and Padgett are simply the dynamic duo…read more Dr. Burk my primary dentist has incredible people, skills and dental skills I've trusted her with me for the last five years and I intend on finishing up my time on earth as long as he's practicing letting her yell at me for flossing poorly This practice is the best in Peachtree city

I went back today and saw Autumn for a cleaning and she was incredibly kind and understanding. I…read morealways hate how it feels behind my bottom teeth and since my cleaning I have quite literally not stopped thinking how smooth and nice they feel! To top it off I had Alyssa Illig today for myself (before she was seeing my children in my original review). I CANT say this enough she has given me great hope in the dentistry field and I really am losing hope in our health care systems!! If you want a dentist that truly cares and will help look at overall health and wants to get to the root causes then she is who you are looking for!! I cried there and left with so much hope when I was having a really awful morning and usually a dentist visit doesn't make your day better!!! I highly highly recommend Alyssa Illig!!!! Thank you for making this such a great experience for me and my children! The dentist ( Alyssa Illig, DMD ) was amazing and so were the hygienists. From the moment we arrived, I felt that everyone truly cared. What could have been a stressful morning turned into such a positive one -- I got both of my young kids there by 8 a.m. for new patient appointments, and the team had everything ready. They did a full overhaul, came in with information, and showed they genuinely cared about my kids' health now and moving forward. The dentist took the time to go over both kids' X-rays, their oral health, and explain everything clearly. I really appreciated her knowledge and the way she connected with us -- especially since she's also a mom of young kids herself. That gave me so much peace of mind, knowing she truly understands. By 9 a.m. we were finished, and the kids were back to school (with a Chick-fil-A stop in between!) by 9:30. Huge win for us, and I left feeling so grateful we chose this office. Highly recommend to any parent looking for a thoughtful, thorough, and caring dentist for their children!

This office has been the most friendly place. Every person that we have met has been helpful,…read moreanswered all questions, been patient and reassuring. The dentists have been proactive in their examinations; making a thorough review and recommending a proper course of action to fix whatever the problem may be. Did I mention that they have been as pain-free as possible? I recommend Aberdeen Dental Group to all our new employees. You will be glad that you made a choice of this group also.

Went to Aberdeen after extensive research on customer satisfaction ratings. Very thorough and…read moreinformative.

Wonderful all around !! Dr. Hamilton is great and so is the…read morestaff. I would not go to another dentist, this is top notch!! Every one is friendly, polite and kind. Office is clean and calm.

I'd have chosen no stars if I could!!! This is a heartless establishment. Don't even bother if you…read morehave an emergency. I called a week ago, CRYING my eyes out, begging to be seen. I had broken a wisdom tooth and was literally withering in the floor in pain, tempted to pull it out with a wrench myself. They told me it would be WEEKS before they could see me, that that absolutely would not see me that day or even on Monday!! WEEKS??? For an EMERGENCY? I was shocked. All dental establishments have appointments set aside for emergencies, and even if those are taken they STILL have you come in. Unfortunately this was Friday afternoon and the only other place that accepted my insurance was closed. I had to suffer through the weekend in excruciating pain. I couldn't even care for my children. Saturday evening my entire left side of my face swelled up, down my neck and into my air way. I couldn't breathe. I spent the rest of the weekend in the hospital getting iv antibiotics after having a breathing tube placed. There was a severe threat of sepsis setting up because staph (MRSA) had spread to my bloodstream from the abscess. I went to the amazing Dr Allred first thing after being discharged and he was appalled. Unfortunately my face is still swollen a week later and I'll have to be on a heavy course of antibiotics before he can even consider oral surgery. They told me had I been seen last week, none of this would have happened. I could have died. 32 years old, with 3 kids (one a newborn) and a husband. These people at Dr Hamilton are cold and callous and do not care about their patients!! What's sad, is I've been a patient there. Never again. When I am well, I will be showing up with my hospital bills and dental bills . I am also seeking a lawyer to see if anything can be done. I pray this never happens to another person. You all should be ashamed!!!!!!