The Fayetteville location. I arrived for my appointment Feb…read more19th 2024 to have four wisdom teeth removed and a screw inserted for a dental implant with Dr. Keyser. The receptionist was very nice and professional, she made sure everything was signed payment handled discreetly. Jose called me to the back to prep me and explain everything as well as asked me questions. I was going to be given IV anesthesia and was very nervous. Jose was very nice he made me feel at ease even offered a blanket because I was cold. If I could take Jose and the anesthesia home the visit would've been fantastic . Dr Keyser came in she was very friendly, I have small veins she found one in my hand on the first try, felt a burning sensation I was out. Perfect! I awoke to Jose being as nice as can be, he placed the ice pack around my head and wheeled me to the car and safely placed me inside. I have the worst fear of the dentist and of course I have pain afterwards but Dr. Keyser and her team are the best!

Office staff was rude, Dr. Shultz seems to only care about his paycheck and not about the care of…read morehis patients. He was actively hurting me, and then said "I don't care about your pain, chief" My wife wasn't allowed to come back for the consultation, and then expected me to make a financial decision without even discussing it with her. Veryyyy unprofessional!!!!

I can honestly say this dental practice is the absolute best. From the moment you walk in, you're…read moregreeted with warmth, positivity, and genuine kindness. The entire team is upbeat, friendly, and truly makes you feel comfortable every step of the way. What I appreciate most is how they work with you--never rushed, always patient, and incredibly gentle. I've never had a painful experience here, which says a lot! They go above and beyond to make sure your needs are met with the utmost care and professionalism. My immediate family and my mom all come here as well, and we've consistently had amazing experiences. It really feels like they care about their patients, not just as clients, but as people. You can tell the staff genuinely enjoy what they do, and that positive energy carries throughout the entire office. I'm so grateful to have found a practice that I trust completely. Highly recommend!

I've been able to get appointments quickly. They do not make me wait once I arrive. A difficult…read morefilling was done perfectly the first time and quickly. Glad I made the switch to this in-network provider.

My brother was in horrific pain, was charged $130 and threatened with legal action when My…read moreEmergency Dental didn't even help him! He explained to the front desk girl (Tammy?) what he needed to the T before scheduling the appointment. She gave a vague "come in and we'll see" and just wrote down "tooth pain" on his chart. The doctor took one look at him and says oh no we don't do crown retreatments. He's dumbfounded because that's literally what he told the front desk girl and she still scheduled him and then FORCED him under threat to pay, despite her not knowing what services they even provide. He's in excruciating pain and not only did they send him packing without care, but they made him shell out $130 on top of that. Train your staff better! I think her name was Tammy? MED owners, Refund Stephen and I will remove these reviews

Terrible place never going back front staff rude and was told they couldn't see me due to the clip…read moreboard being broken.. my son chipped it by dropping it on sidewalk

I had a great experience from this office to include the office staff and dentist. I felt like the…read moreprocedure was done by an professional and caring dentist. The dentist made me feel calm and confident in his services. Explained the process the entire time. My husband was referred there by myself and had a pleasant experience as well! Thanks!

The endodontist that evaluated me for a cracked tooth was honest about the outcome; however, she…read moredid not complete and send the formal evaluation to my dentist in a timely manner. I called repeatly and my dentist office , while in serious pain, to get a simple report so my dentist could extract the tooth. The office staff was very helpful and understanding.

I meet my Dental Hygienist today for the first time for my first cleaning…read more Sujey Gregory, the Hygienist, was AMAZING!!! This will be my ne dentist based on her. Great job Sujey!!!! It was awesome meeting you. Jinero S.

My family and I needed a new dentist after arriving to Georgia. We have all visited and received…read moreservice here. The service is great. Overall there aren't any complaints. As with any dental office, you may have a long wait for an appointment.

I am very disappointed with the quality of dental work I received at Arena Dental Group. I have…read moreexperienced ongoing issues with multiple fillings, including having to get them redone repeatedly. Dr.Candace does not take her time and rushes. I don't think she really cares. After seeking care from a new dentist, I was informed that several of my fillings were not done correctly and needed to be replaced. The shape and fit of the fillings were off, which has caused continued problems. In one case, a filling was done improperly in a way that allows food particles to become trapped underneath it, leading to an unpleasant odor and concern about long-term dental health. These issues point to a lack of precision and attention to detail in the work performed. Dental procedures, especially fillings, should be done correctly the first time to avoid unnecessary complications and additional treatment. I hope Arena Dental Group takes steps to improve the quality and accuracy of their dental work to prevent other patients from experiencing similar issues. I paid for a lot of my fillings out of pocket due to insurance maxing out just for them to be done incorrectly. Now I'll have to pay again to get them redone. Not to mention they will reschedule your appointment without notifying you. I showed up several times and the office was closed during regular business hours. Overall just not the greatest care I've received.

I'm a new patient to Dr. Thomas with about 6 months of visits and interactions due to getting my…read moreteeth that need a lot of attention taken care of. I chose this practice because they have listed on the website that they provide sedation dentistry which is true to a certain extent. You won't be put to sleep but you will be prescribed medication to help you relax through your treatment if that's something you feel you can benefit from during a visit to to your dentist. The staff have all been so accommodating. I've had to come in between appts. due to new dental issues popping up and they've listen to my concerns and got me in as soon as possible. I have real trauma from past dental treatments and dental offices along with having a medical condition that doesn't allow me to lie flat on my back let alone with my head tilted back. I've had anxiety attacks just preparing for dental appointments for fear of having another dismissed/painful/mistreated experience. I say all of this because I feel I've finally found a dentist and dental office that understands the patient's perspective and is so Informative so I know why and what needs to be done for my individual treatment needs. It means a lot that I can voice that I really have issues with coming to the dentist as a fear and them not be defensive but understanding that past experiences have made it hard to make the appointment let alone sit for work every other week to get my teeth in an ideal state. I couldn't be more pleased with the gentle treatment that I've received at Arena. They have really done their best to accommodate me understanding that it's challenging for me. I'm excited about getting my work done with Dr. Thomas. That's how comfortable I am with her care and I'm faithful that I can get through this because I've been blessed with a experienced, relatable, caring dentist and dental staff.

My whole family has been patients here for 10+ years. The office staff up front is friendly and…read morehelpful while the hygienists and doctors are knowledgeable and kind. The office is immaculate and nicely decorated and I feel like we have always received excellent dental care from this practice.

I'm new to the area and this was my first Dental visit after relocating from Florida. I have only…read morehigh praise for Dr. Lee and his staff. Excellent work on my front canine which lost its cap. His kind manner and thorough explanation of the procedure made for a positive dental experience. Thank you so much Dr Lee!

Great job Dr Perciccante. Nice guy and very attentive when he's working on you. The staff is on top…read moreof everything you need. I would highly recommend him if you need oral surgery.

The best! My dentist, while doing a scan of my mouth blurted out, "your implants are impeccable."…read moreThank you Southern Oral Surgery for doing such an amazing job! The rate, the service and the after care, are all top notch!