Certainly the best of the best. Great mechanics, Knowledgeable owner fast service and reasonable…read moreprices. They do it all summer and winter. Boat repairs and rentals in the summer and snowmobile services in the winter. Very honest and down to earth business.

Dropped off our boat at the end of the season in October 2022. Unfortunately, due to unforeseen…read morecircumstances we were not able to retrieve it in early spring as usual. I reached out to Bill on July 24th and advised I needed to register the boat. He said to call next day, and he could meet at the boat landing. I called on the 25th - he said he was mistaken and couldn't do it that day and to call him Wednesday. I called Wednesday, and Thursday and received no response. Friday, my boyfriend called. Bill answered and told him the boat would not start - said there was "no spark". My boyfriend advised him we were heading south on Sunday, but he would be back the following weekend with a bunch of guys and would like to have it. Bill said he would look at it and asked him to call him the following Wednesday. He did (in the morning) and Bill said he hadn't looked at it yet and to call at the end of the day. That call, as well as my call and text went with no response. My boyfriend called Thursday morning and again, no answer. I called Thursday afternoon and Bill answered. I advised I was checking on the status of the boat. He said, "I haven't figured it out yet". I said "ok". He said, "I'll let you know when I do". I asked, "do you know when that will be". He said "no". I then asked if there was a problem and if he didn't want to do it. He said, "I looked at it and haven't figured it out yet, if you want to get it and take it somewhere else, have at it". I responded that we have been very patient, and he has not been communicating. He said (with a sigh) "Listen" and then hung on me like a coward rather than talking to me like a man. He then had the audacity, when my boyfriend tried calling him three times the following morning, to text him and say that I was rude and to come get the boat off his property. He hung up on me, but I was rude... Later that morning, my boyfriend went to get the boat as requested, however, Bill nor the boat were anywhere to be found and attempts to reach him were ignored. I text Bill and told him he had an hour to get to the shop and produce the boat he told us to get off of his property or I would call the police. He didn't respond right away, but when he did his simple response was "Good luck". In the meantime, I reached out to the police who were more than happy to help. In a short amount of time, I was advised by the Deputy that he contacted Bill, and he said he would have the boat at the shop ready to be pulled out of there by 2pm the next day (August 5th). It was there and we now have the boat just shy of two weeks after first contact. It's a shame because we have dealt with him for many years. But clearly loyalty and professionalism are not his strong suit or even in his wheelhouse. I understand if someone is having a bad day, but clearly, he decided he didn't want to deal with the issue, or couldn't because he's incapable, and didn't have the guts or common decency to let us know. Based on the reviews I have since researched, I shouldn't be surprised. I guess we were fortunate the place didn't burn down as it did several years ago. We are happy to be taking our business elsewhere. And those of you considering services here should do the same.

Update... Took my boat to Belgrade boat repair and they fixed my power steering:-) kennebec Boat…read morerepair quoted me $2,000 ...Belgrade boat repair found a busted hose and repaired it for $112.50. I will say again. Beware of kennebec boat repair!!!!!!!

Had my boat motor stolen while it was at this business..owner said it was not his problem he has no…read moreinsurance and no security cameras. Boat sat there 3 weeks and they did nothing. Don't do business with this loser

I requested their service for shrink wrapping a 43 foot sailboat. They were very responsive,…read morekeeping in touch with me regarding their work schedule. The work was done very thoughtfully and professionally when they said it would be, and was better work at a lower price than my former contractor's. I recommend highly!

I've used Ponce for at least 10 years to take care of my boat and my motorhome. The boat I've had…read morenumerous issues including a motor rebuild in yearly maintenance and pots is always done an excellent job for me. I store the boat and motor home there and that is convenient they wrap and I have had no bad issues at all. I had problems with my motorhome that I had a number of people look at and it was not resolved and the mechanics at Ponce were eventually able to resolve it and my motorhome runs great now and I mean great I could not be more pleased. You can feel confident that they will do the best they can for you maybe not always perfect but they'll take care of things. They also maintain my boat trailers and have even had work done on my truck. The point is I've used them enough over a long period of time for numerous vehicles and can confidently give them a five-star rating.

My experience from a few years ago :…read more I was told Nadeau's had just changed ownership it appears things went gone downhill fast. Worst consumer experience I've ever had. It's a very long story.. the short version. Another marine mechanic shop had a problem with my tohatsu. While ordering the parts from Nadeaus we were told the repair is under warranty, so bring it in. So we brought the lower unit to Nadeaus a week later after they called and told us they had received the ordered parts. Each time I called I was told they would get to it "tomorrow.. or the day after", 22 days later and over 12 phone conversation (specifying I was told this was warranty work on each phone call) they completed the work in about an hour. I know this because I'll called at 1:00 pm and they said they hadn't even looked at the unit since it was dropped off. They called back a little after 2:00 the same day and said it was done and they informed me I owed them almost $300 for the repair. They never called to tell me they didn't think it was warranty work. They just did the work planning on charging without any authorization. The woman at the service desk tried to tell me the parts took a long time to get.. which wasn't he case, since the parts were there (so was she) when the unit was dropped 22 days earlier. Then she told me the only reason I was upset was because " you have to pay". I explained as calmly, with no yelling and certainly no profanity, why I was not happy with what had transpired (or didn't) over the past 22 days. She proceeded to tell me I was "F-ing insulting her" proceeded to use language most salty dogs would use in a place of business and hung up and wouldn't answer my call the rest of the day. No one would pick up the phone. I left messages.. no return call. I think my regular local shop got stuck with the bill, unless Nadeaus honored their word and warrantied the repair after all of that. I've never written a bad review of any product or service in the past. But I've never experienced service this poor. I had high hopes for the shop, nice building, staff was nice enough the day I dropped the unit off. * After posting a a bad review, the owners response said I had arrived at the shop swearing and demanding outlandish same day service when I dropped the unit off. Several other out right untruths as well. ** to the owners response. My local marina that had the problem with the linkage in my lower unit told Nadeaus how it happened and they were told by Nadeaus this was a common problem and Nadeau's could take care of it under warranty. They said it would be a quick fix.. maybe a couple of days or a week after the parts arrived. Which all sounded fine to me. Every boat yard is extremely busy in May and June and I would never expect same day service. I've been a boat owner for 20 + years and have never had an experience like this. There are a half dozen marinas within 5 miles of my home. I know the owners or mechanics at all of them. I was trying to help my local shop out by lightening their load and letting Nadueas do the work under warranty since they were so insistent on bringing it up to them. Clearly the person who made these promises at Nadeaus wasn't authorized to do so. But if you have staff talking to customers and other shops and making promises you've got to stick with them or be upfront about it. If I had known on day 1 or 2 or even day 7, 10 or 20... that we were "misinformed" about the warranty, the original shop would have made the repair. Contrary to the owners response, I had a very pleasant experience they Day I dropped the unit off at Nadeaus. I was extremely patient for the entire 22 days they had my unit, patient to a fault apparently. The staff told me after the surprise bill that the person that told us they would warranty the repair "no longer owns or works at the shop". I have never used a cuss word with any business in my entire life and didn't start with Nadeaus. Swearing at a staff member would never get anyone anything any faster, not to mention it would ruin my day if I let myself stoop to that level.

I was totally blindsided by this company! And needless to say, I have been more than disappointed…read morewith this establishment. Not only did they undertake work without letting me know, but they did work over $8,000 that I never knew about and didn't need, but they also had no written authorization, no communication until boat delivery day from winter storage when they called stuttering to let me know. Yes, we are going to court. BEWARE!!!

We took a 1960 Old Town runabout to Brightside for renovation and installation of an Elco electric…read moremotor with lithium batteries. Although the boat looked great after the restoration, it took far longer than it should have and we had numerous issues with the boat and the owner. We gave the owner $20,000 up front that was to be used for an Electric motor and lithium batteries however he used this money for other projects and then lied to us about why he didn't have the batteries. We waited for more than a year after the restoration work was done for the purchase and installation of the batteries. At first he said ELCO didn't have the parts due to the pandemic but then he admitted he lied and said he used the money for restoration work on another boat. He told us he could not purchase the batteries until he sold something. When Brightside did deliver the boat, it had never been sea tested, the steering cable was too long, the boat leaked, the lithium batteries malfunctioned, and the motor was installed so that it coulld gouge the transom if it was off center when raising the motor. It took Brightside over a year to fix the leak and they mucked about with the batteries for over a year but never fixed the problem. We eventually gave up on them, took the boat to a different shop and purchased brand new batteries. The work was done in less than 2 months. We paid Brightside about twice what the estimate was, but that can happen as you take a boat apart. Besides lying to us, the owner Shawn frequently shouted and hung up on us when we called him for updates. On the positive side, the boat looks good, the paint and varnish and renovation work appears to be OK. And the wiring for the lithium batteries and motor were done well. Some of the staff has changed since we took the boat there, so perhaps things have improved, but don't pay them the last installation until you have tested the boat. No matter if they tell you they can't make payroll without it. You need leverage.

Brightside Marine -- a poorly managed business with serious cash flow problems. They over promise,…read moreunder deliver, behave abusively and held our boat hostage until we arrived with a Sheriff and $2,200 in cash. This sad story started last summer. We brought our 17' fishing boat to Shawn Grant, owner of Brightside. He was knowledgeable and immediately diagnosed the problem. The transom was rotten. They could store and winterize the boat, and have it fixed by mid June 2022. Red flag #1: November 2021 we receive a call asking us to prepay for the storage/winterization, or they can't meet payroll. $1,189 paid by credit card. Red flag #2: After my husband telephoned several times, Shawn said, "Stop calling and bothering the help. Don't call us! We'll call you!" And then he blocked his calls. Red flag #3: Mid June 2022, the boat hasn't been started yet. They call with a new quote of $6,000 and request a 50% deposit. $3,000 paid by credit card. Red flag #4: Four days before we arrive, text comes in asking for another $2,000. They've "burned" thru the deposit and need more funds. The end's in site, so we again pay by credit card. Arrive in Maine 7/2. Boat not ready until 7/13!! In the meantime, no loaner boat available. Last straw, Shawn calls yelling about our interaction with the staff on why the boat wasn't ready on time. In a loud, threatening voice he said he was closing our account and would no longer accept a credit card. Show up with $2,200 in $100 bills. Pay in cash or NO boat! That's when we called the Sheriff, who thankfully went with us to get the boat. Turns out, this wasn't their first call about Shawn and Brightside Marine. And I suspect, it won't be their last.

Complete POS and joke for business. Doesn't communicate, doesn't show up when suppose to. When…read morefinally does, his diagnosis is different than previous. Clearly an immature unprofessional slob. Ghosted me after looking at boat, finally got him to respond when called/texted from different phone number. He obviously doesn't know what he is doing and rather than simple saying he isn't sure or would prefer not to tackle the job, he simply just ignores you and accumulates multiple negative repeating reviews. Be surprised if my boat doesn't need even more work since he touched it.

Had an emergency and Marc got out to us right away. Great service, great value. Mobile Marine…read moreworked on our boat at our house on our dock with the boat in the water. Would most definitely use again and would tell anyone not to hesitate to have them come out. Thanks Marc.

Failure to response to multiple phone calls after promising to do so. A simple yes or no was…read morerequested.

Excellent craftsmanship. Very fair rates. Wouldn't take my boat anywhere else. Their drivers were…read moreable to deliver my oversized boat to my barn without any worry!

Clark Marine is great! Had purchased our Avalon pontoon boat a couple years ago from them, and have…read moreused them since for service & off-season storage. Always very responsive and super friendly.

I bought a pontoon boat here in September of 2021. I was very impressed with the amount of time…read morethat the owner, Rob Brown, took with me during the sales process. I did not put it in the water until spring of 2022 when they sent me out with Derek from their team to teach me how to run the boat. He spent a whole morning on the water in my boat with me going through all the controls and the details like how to put on the seat cover, how to adjust the engine, how to run the Bluetooth stereo, etc. He was amazing. Now they are going to put the boat in the water for me as soon as I have my mooring ready. They have been so great to work with, so accommodating to my schedule and so friendly. I would HIGHLY recommend them to anyone in the market for a freshwater boat. They are so friendly, helpful, service-oriented and professional.

I purchased a used classic boat from Coastal Boatworks, Inc. this year. Whenever I have had…read morequestions or service needs, Benny has been there for me. They are always friendly and easy to work with for boat projects and enhancements as well. When I decided to add a top to keep the sun off my face, Benny did a superb job ordering and installing a beautiful Bimini top for me. Their high standards and excellence make me feel confident about doing business with Coastal Boatworks and I know they help keep me safe while I'm out on the water. The impeccable service and delivery has always been honest and reliable. My quality of life has truly improved now that I have an affordable boating option for use in my free time. I would definitely recommend this family-owned, family-run business in Newcastle, Maine without hesitation.

From the owner: Family-owned coastal Maine company read more