They were polite and timely. They did catch several issues with out property including the cracked…read moreheat exchanger, the presence of radon and the presence of some light mold, so kudos to them. However, they missed the rotting windows in one room (A $3,000 repair) the improperly vented water heater (a carbon monoxide hazard for the main bedroom) and the bathroom fan that was vented into the attic. (technically up to code when the house was built, but it presents a mold hazard and should be vented outside.) Additionally, their recommended solution for all the issues they found was to "Contact a licensed professional." And while I agree that you should call a pro to do electrical or plumbing work, there are some things, like proper grading, that can easily be done by a homeowner. They could suggest something like "Add top soil to created a negative slope from the house for a minimum of 3 feet out" (or whatever the standard is.) So while they did a decent job with some things, I felt that they missed several important items, and they could have given more practical advice. I would not recommend them or use them the next time.

Delete your report after a year because they take up too much space…read more Feel as if nate didn't do a thorough job and will not be using his business again.

Absolute dumpster fire of a Company. Scott must have loved the movie Bird Box because he missed a…read moreGAS leak, a roof leak along with the low pitch of the section of my roof, leaking chimney, leaky ductwork my breaker did not have arc fault interrupters, s-trap style drains and so so much more. It was a complete waste of 500, and to top it all off I had flown in from out of state for the inspection. The only reason that an inspector would be this purposeful in missing so many critical and dangerous things is that they are working for the seller. When I reached out for an explanation or a refund I was ignored By Scott and his boss. Hammer Home inspections were WAY more thorough (I had to hire them after this willfully BOTCHED inspection) and that's how I learned about the issues. Scott was so slow with the report I missed the ability to back out of the home so my second inspection was just so my family didn't die after we flew in. ABI services takes advantage of first time homebuyers who don't know any better. I am a first time homebuyer, a woman, a POC and a Veteran and I was absolutely abused by this company. DO NOT HIRE THIS COMPANY

Awesome experience. Dave S was wonderful during our inspection. We were first time home-buyers and…read moretherefore ignorant about many things. But Dave was incredibly patient with us. We followed him around as he went through his check list and began giving us tips on how to care for, or maintain certain things. Anytime we had a question about something he would always answer "If this were my home..." and that was very comforting because it helped us feel that he cared about the house that we were buying. I did come in with questions prepared, and Dave was more than willing to walk me through and concerns or thoughts he had about certain parts of the house. His report that he wrote up helped us get some things paid for by the seller before the sale so that was a great plus! I would highly recommend ABI to anybody buying a house in West Michigan.

They met all my expectations during the inspection and were professional when they communicated…read morewith me. My one complaint is they are insufficient in their communication, at least in my opinion. Prior to being on-site, I received poor communication; it took 8.5-9 hours after scheduling online to receive any communication initiated by Locker, and with simple automated emails, this complaint could be eliminated.

Very timely and easy to work with. They rapidly scheduled and performed the service before their…read morecompetitors even called back.

Danny was great to work with when we needed an inspection for our new home! He provided some good…read morerecommendations for repairs, and his report was very detailed. He was also careful to make sure we understood what he was talking about and putting it in terms we would understand as novice homeowners. Would definitely work with again!

My wife and I are in the process of purchasing our fourth home and have used 4 different home…read moreinspectors in 3 different states. The level of quality and service that Ink Home Services provided to use was amazing. Danny's inspection was thorough, balanced and calm. He pointed out things almost any other inspector would have missed and spent extra time, to ensure that he investigated a potential termite problem. Finally, the report that Danny produced was by far the most readable, and informative I have ever seen. Do not even think about using someone else for your inspection.

This team is thorough, thoughtful, knowledgeable, timely and my absolute number one choice. They…read morehave conducted two home inspections for us and I have felt ultra prepared and informed with the information provided. We have had zero surprises from their efforts, which is a large difference from other companies we have enlisted in past purchases. I am so thankful for their expertise and wouldn't buy a West Michigan home without their inspection and approval prior!

Prompt arrival and very thorough inspection of the home, the out building, and the property…read more Professional and polite during the careful and detailed observations. He carried with him equipment for detailed factual findings that many of the other inspection businesses did not offer. His meticulous approach found multiple defects and issues that were of great importance to our health and welfare, and he gave helpful recommendations on how we might approach and remedy the problems. I highly recommend The HOME examiner INSPECTION SERVICES to anyone and everyone who is buying old or new. He has saved us from future problems and headaches down the road in both our health and the health of the structures and property. We genuinely believe he is one of the good guys out there and are very grateful for his quality approach and careful inspection of our home.

Brent responded quickly and is very knowledgeable. Because of scheduling conflicts (on our side) he…read morehad to come back twice to finish the testing but took it all in stride. Highly recommended.

When I called Brent for information I was impressed by his professionalism and knowledge over the…read morephone. He went out of his way to schedule a time despite the holiday and the sellers limited window for us to have access to the house. Brent arrived at the home prior to our appointment time and had already started the inspection to not waste the time we had. My husband walked through the entire inspection with him. We both asked tons of questions. Brent was patient and explained everything to both of us. Our realtor was amazed at the amount of time he spent inspecting the home inside and out. This was even more impressive to us because of the holiday. He never seemed rushed. This is not our first home purchase and we know what inspections are like by others in the industry. They cannot even compare to Brent. His professionalism and attention to all details are unmatched. His explanations helped both of us to understand everything about our future home. His report and all of the photos were key in renegotiating the price of the home to allow us to fix the major issues he found. The report will be invaluable in providing us with a list of everything to take care of and when we need to address it. The information he adds to the report explains what we need to know to decide if it is something we can do on our own or if we will need to hire someone. We hope this will be our final home purchase but if it is not, we will call Brent to do our inspection without a doubt!

Kevin has now helped me twice with home inspections and both times were great experiences. He is…read morevery thorough and possesses the ability, knowledge, and experience to point out even the most minor issues with a house. I would highly recommend being with him during the inspection because he will also provide valuable recommendations about best practices and/or "how-to's" regarding maintenance, preventative maintenance, repairs, etc. while he points out the findings/issues during the inspection. It is very clear that he takes pride in his work and truly cares about his clients.

Best experience and most thorough inspector out there!!!…read more I was in the process of purchasing a home in Michigan and needed an inspector... here's the plot twist! I lived in California and was seeking someone who would work out of state with me, not rip me off, and give a thorough inspection knowing that I wasn't going to be there to see it for myself. I found Mr. Kevin! and let me tell you, this guy is the BEST out there. I called him on a Friday afternoon and asked if he could be there for the weekend for an inspection. He wasn't able to make it due to prior obligations, but he was out first thing on the following Monday. I explained to Kevin that I needed someone who was ethical and worked with integrity because I wasn't there to inspect with him. He understood my concerns and reassured me that he would take his time and do the best that he could, regardless of me not being there. Just talking to him on the phone I could hear his passion and his ethics involved with the business. I felt like I could trust him and I'm glad that I did. I had concerns with 3rd party interference and distraction while he was inspecting the home and he told me "Shelby, I work for you, no one else. I promise I won't let anyone distract me from what I was hired to do." After the inspection and prior to me receiving the report, Kevin called me in the evening (around 8pm Michigan time) to discuss the findings and give me his opinions on the property. Kevin told me that he'd inspect even square inch of that house and that is exactly what he did. He sent me a massive report of all the findings, big and small and I was very thankful for that. This report gave me tremendous negotiating power on the house and allowed me to come under what I was expecting on the close price. I will forever be thankful for Kevin and forever recommend his services. Thank you again for all the help!

Getting started with Irish was easy and they were a reasonable price, not the lowest or highest. If…read morewe didn't have skylights I don't think their work would have leaked causing severe damage and we would not have noticed they substituted off brand materials. Irish didn't use all Certain-Teed materials as quoted and required by the manufacturer's warranty we paid for. With the complete roof installation, Irish quoted and installed custom flashing for our skylights. This leaked less than 10 days after install of a completely new roof in a home that passed a home inspection less than a year prior with zero history of water damage. They attempted to cover the leak by adding caulk and overall didn't resolve the issue or cover damages. We had to remove much of our dining room ceiling, decorative wood trim, and insulation. Irish offered ($2,400) which was less than 50% of damages and wanted us to pay them that same amount of money for materials to redo the work according to them the way they should have done it originally. We would have had to sign a NDA to receive this small amount of money. We chose to pay another company to redo Irish's work they way it should have originally been done. These repair costs were in addition to damages. During this process we found the underlayment installed by Irish was not branded Certain-Teed as quoted and required by the warranty we paid Irish for, it was substituted for Tri-Shield without permission. If you use Irish don't let them near skylights and check all materials to ensure it matches your sales agreement.

A serious warning to anyone considering Irish for a home project…read more I rarely write negative reviews, but our experience with Irish Roofing and Exteriors has been deeply frustrating, and I feel obligated to warn others. I hired Irish Roofing after a storm caused tree damage and water intrusion to my home. I reached out to Irish Roofing in November 2024 hoping to work with a contractor that understood both construction and insurance claims. Initially, their representative seemed knowledgeable and professional. He made valid recommendations to ensure my home was properly restored--including replacing water-damaged roof decking and involving a county inspector to verify compliance with building codes. But once that representative left the company, everything unraveled. My case was passed along to several people. It was made clear that the insurance estimate alone was insufficient, and the original representative of Irish Roofing agreed--in writing and in communication with my insurance provider (State Farm)--that more extensive repairs were necessary. We entered into the project with a clearly defined and insurance-approved scope of work--ten specific line items. Unfortunately, the work that was completed bore little resemblance to what was agreed upon. Instead of performing the necessary repairs, Irish's crew carried out what amounted to a superficial and inadequate 2x4 patch job. We had a clearly defined scope of work, line items one through ten, which was approved by our insurance company. However, Mike stated he had "a lot of notes... " Rather than completing the agreed-upon repairs, the crew did what amounted to an inadequate 2x4 patch job. Additionally, I requested the installation of a vent fan in the master bathroom. Not only was it left half-attached, but it was installed 15 feet away from where it was supposed to go. This level of negligence is unacceptable from any professional contractor. To make matters worse, they attempted to bill me for the full scope of work--even though it was blatantly obvious that the job was not completed per the agreement. Adding to the terrible experience, was the conduct of the project lead, who provided false and misleading information to our insurance company. He claimed, among other things, that our basement bathroom was improperly vented. The problem? We do not have a basement bathroom. This false statement, along with other inaccuracies, was cited by our insurance provider as justification to deny further coverage--an outcome that directly harmed our claim and left us with unresolved, out-of-pocket repairs. An inspector from the Ionia County building department--who got involved after the fact--confirmed this: the repairs were superficial and the documented damage was not properly addressed. As of now, our roof is leaking--further evidence of the poor quality and lack of attention to detail in the work that was done. Since all of this transpired, my calls and emails have been ignored, and the only "resolution" offered by Irish's president, Chris Flatly, was that they would waive the charge, as if doing shoddy work and walking away from the job was an acceptable outcome. In summary, this experience was not only unprofessional, but also deceptive and damaging. I would strongly urge homeowners to avoid Irish Roofing and Exteriors. Seek out a contractor who values transparency, honors their commitments, communicates clearly, and stands behind their work. Irish failed us on every one of those fronts. The bottom line: * They made promises and broke them. * They deceived me about involving an inspector. * They performed substandard work, ignored structural damage, and may have introduced new damage to my home. * They made false statements to my insurance adjustor, and hurt my claim * They misrepresented the job as complete and billed for it. Homeowners: Protect yourselves. Look elsewhere. Don't let Irish Roofing and Exteriors jeopardize your home, or insurance claim, like they did mine.