From the front desk to the dr. you could not ask for better service. It is very obvious they love…read moreanimals and want the best for those they see. I would not go anywhere else

Excellent care. I had been bringing cats, dogs, and cockatiels to BVH from the late 1990s until I…read moremoved away from Steuben County in early 2025. All appointments were honored; I was able to get emergency care on occasions of need, and fees were reasonable. One note: I'm not sure if the practice still accommodates exotics (including cockatiels and other birds); the staff vet who handled them left some time ago. For your four-legged non-flying pets I recommend BVH without hesitation.

Office staff cold unfeeling and rude. I had emergency and I was treated very poorly. The second…read moreperson I saw was better but lecturing me on their protocol while I had my baby in my arms because he couldn't walk.

This has been our clinic for the past 12 years, needless to say~ we have never have a problem. I…read moreown a Shar Pei and he can be a bit of a difficult patient ~ bad breeding has left him with several issues. They treat him and care for him as if he's part of the family. He absolutely loves everyone there and tends to try and lead them by the arm~owning them. This alone is a great thing, making the visits smooth and easy for the boy. They talk about what you need and walk you through all your choices~ making it fit you rather than them. I will never go anywhere else for my boy and so happy to have them in our community.

They are very professional and helpful. I've taken all my pets here. They do whatever they can to…read morehelp our fur babies.

I loved the experience we had for our Furry Baby. Dr. Allen is very kind and patient with our…read moreLittle Dude. He was afraid when she walked in the room. She got down to his level and won him over in no time. She checked him over with a fine tooth comb. She also won me over.

Very very helpful veterinarian they try to do everything for you. They return calls an do they best…read morethey can do for ur pets

Duke had his second visit with Dr. DeMuynck today. Him and his staff are extremely polite and…read moreknowledgeable. They were more than happy to answer questions and give advice on proper pet care. Great at explaining what all the different shots are for and why they are needed. Highly recommend!

All the staff at Rio Vista are top notch. They have always cared for my boy as if he was their own…read more I like the way that Dr. Dodds does not automatically push medication as a first option. They have used the laser on my guy and it does help with the healing process quicker. Someone from the office usually calls to follow up within a week of his visit. This is very reassuring that they have their best for him in mind. Dr. Dodds is the only Doctor who has cared for Sheldie. When she was looking for a place of her own to practice, She and the staff are totally worth the two hour round-trip for his care. I would highly recommend Dr. Dodds & the staff at Rio Vista veterinary office.

We were referred to Rio Vista by our vet in AZ. They are amazing. Our dog has a deep paw wound that…read morewill take over a year to heal, so we were nervous about moving to NY and finding a good vet. Rio Vista far exceeds any expectations we had; we live in Homer (near Cortland) and travel the 60 miles to keep seeing Dr. Dodds because the care is so awesome. Everytime we visit Lola, our border collie, is treated like their bff and her progress has been wonderful. Can't say enough good things about them.

I was appalled to read a negative review from a non-patient family so I wanted to give a patient's…read morecaregiver view. Doc Hover and his team have provided excellent care for our pets for years. Everything from first vaccines, annual and semiannual testing, to surgical procedures and end-of-life services. When our pets have had seizures, strokes, or passed away, they cried with us, they held us in their arms. Heartless? Not a chance. This is a very small practice and cannot see every animal in Allegany and Steuben County. Develop a relationship with your veterinary care team and you will understand the difficult choices they need to make in order to maintain the level of care that they provide for their patients.

i've always went to Dr. Hover, my animas LOVE him and willingly go with him, i've had 6 dogs and 3…read morecats that have went to him in the past 15 years and never has there been a negative experience. it doesn't feel like a chore to go to the vet if anything i look forward to it because the staff is so nice, welcoming and loving. if you need an appointment fast they can get you in the same day! forever my favorite vet!

Our dog Blu is a Pitbull and was severely traumatized on 2 different occasions because he was…read moreattacked by a neighbors dog In his own yard! Since then he has had great anxiety and fear leaving the home. The staff at Heart of Gold Veterinary Care truly have hearts of gold. They have been coming to our home yearly and as needed to provide care for our dog. The last vet we had wouldn't even see Blu due to his breed. Blu knows his doctors, feels safe and secure, and all his needs are met. They truly were our last hope in keeping Blu. The alternative would have most likely resulted in death. Blu would have most likely been euthanized! Many thanks to a great team and superior service! Blu lives on!

Brought my granddaughter's nine month kitten for shots and to get neutered. It cost over $1000 for…read moreboth. The 2026 standard neutered price is 300-500 for a small vet office I paid $662 plus $140 for the required blood work. If you have money go there. The estimate max was $840 and mentioned blood work. I thought I would have to pay $450 I was wrong. This is not a standard price.

Worthless! At capacity, can't do this or that, etc. Same old rhetoric from useless veterinarians!read more

Dr. Thompson and his staff are wonderful, caring professional people. My cats can sometimes be a…read morebit baffling, but Dr. Thompson always has known what to do to help them. He has taken excellent care of my four cats and two of my brother's. (not all through the same time period!) The staff are kind and considerate of my cats' feelings and fears. Always friendly.

I took my 15 year old Chihuahua in because he has developed a cough. I found Dr Koch's staff to be…read morevery friendly and very supportive as I was very nervous about his health. Dr Coch seemed really thorough doing the exam he took many things into consideration. All in all he sent my dog home with an antibiotic and I have a follow-up appointment in a week. Dr Koch seems really friendly and gentle with my dog. I didn't think it was too terribly expensive although I have nothing else to compare it with as this was the first time I've taken him to the vet since he was small and needed his shots. My dog has always been extremely healthy. My Chihuahua usually nips and tries to bite people when they're handling him. He didn't try that at all with his staff or Dr Coch he actually seemed pretty comfortable little nervous but not overly so. I was happy with the experience I had and I'm giving five stars

I don't normally read or write reviews for anything. I was googling this clinic to see what their…read morehours were and saw something that angered me. I took my cat, in an emergency, to Dr. Koch's office. He was the only vet within an hour of here, including my regular vet, that had an "opening" that would work me into his regular appointments instead of making me wait and working me around his regular appointments. Yes, once I got there I did have to wait for him to fully examine her but he did come in and look at her real quick to see where she was at before he was able to give her his undivided attention. Once he did that he was very thorough, very attentive and very educating. He explained everything to me, the why's, what for's and what to expect which I very much appreciated. He may not come across as a people person but I don't care, he is there to treat animals and that is exactly what he did. If he wants to tell me that my animal should eat a certain brand of food because he thinks it is better for the animal, because some of the things that go into animal food would not be fed to people whether it is expensive, cheap or in-between, then I will do that. Taking your pet to a vet is expensive no matter what you have done be it blood work, x-rays, medication, shots or just a checkup that is the price you pay if you want to have a pet just like if you want to have kids. You have to "support" them! I feel that Endless W, you need to get over yourself, this is not California this is a small rural community. From what I saw Dr. Koch is not in the business of selling dog food, heart worm tests or pharmaceuticals he is there to treat your animal don't "bash" him on social media because you didn't like how he handled you, go to another vet. Respect his experience and education that he is doing right by your pet because he did nothing but that for mine and I know he had done the same for others. Kelly M