We had an appointment to get our dog euthanized. We called on the way to let them know we were…read morerunning 10 minutes late. They told us they could no longer accommodate us and that our suffering dog would have to wait until Monday. I have never been treated with such cruelty in my life.

Dr. Mike and his staff were awesome. First visit, My dog has fear aggression and they took their…read moretime. They were able to examine & give him shots with no issues. Vet in Texas wasn't as kind. Highly recommend this veterinary clinic.

Very very helpful veterinarian they try to do everything for you. They return calls an do they best…read morethey can do for ur pets

Duke had his second visit with Dr. DeMuynck today. Him and his staff are extremely polite and…read moreknowledgeable. They were more than happy to answer questions and give advice on proper pet care. Great at explaining what all the different shots are for and why they are needed. Highly recommend!

I'm giving another review for Corning Animal Hospital. Dr. Z and Kathryn did an Excellent job with…read moreour Chocolate Lab, Remi. He did not give them a difficult time with getting his shots or getting is nails done. They talked him through it. Saw another great assistant also, Theresa. They all do so well with our dog and me. Thank you AA++

We are new to the area and after bad experiences with 2 other vet clinics, I tried Corning Animal…read moreHospital and I have been very happy with the communication, expertise of the techs and of Dr. Clay. We are getting care established, dentals done, vaccines updated and recommendations for flea/tick treatment and some specialist care for the oldest dog. All the staff have been friendly, helpful and sweet to my dogs and also to my daughter's dog, who I brought there. Dry happy that I am taking my pets there.

Wonderful people from the front office/reception to the doctors to the VA at checkout. Took time to…read moreexplain everything to us. They calmed us down at every step. Whole experience was great. Professional and caring people. God bless for all you did for our Wilbur!!

I am not satisfied with my experience at this hospital for several reasons. First of all, Dr…read more Purdy's bedside manner and demeanor are deplorable. When I first met with her to discuss the upcoming CT procedure on my cat, she was bizarrely upbeat, peppy, and cheerful when telling me that it was likely my cat had terminal cancer. I was completely taken aback and startled by the disconnect between what she was saying and how she was delivering that message. There was no compassion, empathy, or understanding that the message she was delivering was devastating - her demeanor was more in line with a positive, optimistic prognosis. In addition, she kept rearranging her hair and grooming her nails while talking to me about the looming death of my beloved pet and I just couldn't wait for her to leave the room. Later, when she called me to let me know the CT procedure was complete and my cat had woken up from sedation, she had the same peppy, cheerful attitude when telling me that the preliminary results were consistent with nasal lymphoma. She never once expressed condolences or acknowledged how upsetting this news would be. She never said anything like "I'm so sorry to deliver this news, this must be upsetting for you." She was annoyingly and inappropriately cheerful and peppy and bubbly. It was completely shocking and I could not believe what a terrible bedside manner she had. A few days later, she called me with the results of the CT and said that the images are consistent with nasal lymphoma, a terminal diagnosis as chemo/radiation are not financially feasible nor do I believe they will offer my cat any meaningful quality of life. Once again, her attitude, demeanor, and delivery were terrible and completely at odds with the somber and serious news she was delivering. Even when I choked up and started crying a little bit, she never expressed any compassion or empathy - she just continued on with her chipper and upbeat attitude. At one point, I mentioned how difficult it was to administer the pills that had been prescribed for my cat because he kept spitting them out and was starting to avoid me when I came towards him with the meds. In a bright and cheerful voice, she said "Yep I wouldn't be surprised if this interfered with your relationship with him and possibly shortened his lifespan!" I could not believe she said that - it made a difficult situation so march harder to handle. I have never experienced a healthcare professional with such a terrible ignorance and unawareness of their inappropriate demeanor. She needs very specific and targeted education and training on how to deliver bad news about her patients to their owners. Losing a pet is devastating and if she can't handle owners' emotions appropriately and carefully, she needs to find another job. I want to point out that I am a healthcare provider myself and I have had to deliver upsetting and sad news to patients many times over the course of my 20+ year career. I am ALWAYS aware of the impact of my demeanor and attitude on how my patients process what I'm saying. It's so important! Especially when bad news is being delivered, compassion for people's emotions should be TOP OF MIND!!! Finally, when I dropped my pet off in the morning, I was 100% clear that I wanted to be told about any and all "extras" that appeared on the invoice before anything additional was done. Dr. Purdy assured me that nothing additional or extra would be done without my permission. Later in the day, she called me during the CT scan procedure to say that a pharyngeal mass had also been identified (in addition to the nasal one) and asked if I gave my permission for this to be biopsied as well. She told me this would be an additional $400. I gave my consent and they moved forward. Later, when it came time to pay my bill there was a fee of $200 for the histopathology associated with this biopsy, which Dr. Purdy never told me about. She only said it would be $400 more. When I expressed my disappointment, nobody was willing to acknowledge that a mistake had been made. I spoke to the clinic manager and she just kept pointing to the "extras" listed on the original invoice as proof that it was ok to charge me this additional money, even when I told her that I had asked to be informed of all "extra" fees before anything was done. She then told me that they could just not send the tissue samples for histopathology, even though I would still have to pay $400 for the procedure. So in essence, I would have to pay $400 for nothing. After the upsetting interactions with Dr. Purdy described above, this added insult to injury and I just wanted to get out of there and go home and cry. I will not be coming back to this hospital if at all possible and I do not recommend it to anyone else.

All the staff at Rio Vista are top notch. They have always cared for my boy as if he was their own…read more I like the way that Dr. Dodds does not automatically push medication as a first option. They have used the laser on my guy and it does help with the healing process quicker. Someone from the office usually calls to follow up within a week of his visit. This is very reassuring that they have their best for him in mind. Dr. Dodds is the only Doctor who has cared for Sheldie. When she was looking for a place of her own to practice, She and the staff are totally worth the two hour round-trip for his care. I would highly recommend Dr. Dodds & the staff at Rio Vista veterinary office.

We were referred to Rio Vista by our vet in AZ. They are amazing. Our dog has a deep paw wound that…read morewill take over a year to heal, so we were nervous about moving to NY and finding a good vet. Rio Vista far exceeds any expectations we had; we live in Homer (near Cortland) and travel the 60 miles to keep seeing Dr. Dodds because the care is so awesome. Everytime we visit Lola, our border collie, is treated like their bff and her progress has been wonderful. Can't say enough good things about them.

I have been going to Meadowridge Vet for over a year now, and I wouldn't take my dog anywhere else…read more They have been a great vet for everything from routine exams, to boarding, and for when she was in a crisis. The head vet, Linda, really tries to build a welcoming atmosphere, is extremely personable, and amazing with animals. She really tries to explain what is going on with your pet and will work with you to ensure you are getting the care you want for your furry friends. She has trained at Cornell and has a great working relationship with them, so I really feel like I'm getting great care for an affordable price. Because of that relationship, some of the lab work gets sent to Cornell and she also is not afraid to send serious cases to them. The rest of the staff is also awesome, from the front desk to the lab techs -- I feel they really care about your experience. They also have a boarding facility, which I have used -- I would recommend it. The staff is, again, really amazing and they get to know your pets so well. If you are booking for around the holiday, I would make sure you book early!

It was so lucky to meet Dr. Linda more than 20 years ago. I know many of friends also used Dr…read more Linda's service. The whole team is so professional, so passion for the work they do. I wish I can be part of their team. I highly recommend this Meadowridge Veterinary Hospital to every one!

Just called about boarding my cat Clover. First I was hung up on with my number. Then called…read moreagain, and was told "we no longer have boarding facilities," then why is it listed on their website. The number you call belongs to a Michael T. Brennen, D.V.M. PC. No way would I ever trust the care of my kitty to them.

Giving 2 stars is generous. The first time I brought my kitties to them, we weren't allowed in the…read morebuilding let alone the room with the vet and pet. One of the cats clearly has respiratory issues going on along with drippy eyes (they were only 16 weeks and were born outside), and the vet blatantly refused to acknowledge and help him claiming "there wasn't enough evidence to support him being sick" even tho he was struggling to breathe and was wheezing a lot. A few days later he only got worse and when I took them back for their first round of shots I got scolded for exposing him to albuterol to help him breathe. At least the vet themselves do not seem to care about the animals, just the money they get out of the visits since they charged $500 to do check ups on 2 little kittens.

They used to be very good. No longer. Paid over $700 to have my dogs nuts cut off, which is…read moreridiculous in and of itself. He had a follow up about a week and a half later. The day before they called me to verify. I told them I probably could not make it in due to work, but he was doing well. The said ok and asked if I wanted to cancel the appointment and just keep track if anything came up. I said yes. Today I get a letter in the mail saying because we missed the appointment we have to pay a fee equivalent to visit before he can be seen again! $700, they contacted me, and it was supposed to be cancelled, and now this. Years ago they were very good. In the past 3 years I have noticed they were going downhill. Higher prices, ok care but not like it used to be, rush you in and out. This is the final straw for us, we are taking our dogs elsewhere.

Charged $350 for pretty much nothing. They handled one cat for a few minutes, did nothing with the…read morecat, put it back in the carrier, handled the second cat for a few minutes, drew blood, put it back in carrier, charged me $350. Refused to give me the test results. In cases like this where a veterinarian refuses to provide test results or to discuss their recommendations it's best to ask for a credit card refund through your credit card company and move on to a better veterinary practice.

My dog loves this place. We've used their boarding services and daycare. Book in advance because…read morethey fill up, especially around holidays. But that's just because so many dogs love going there! Great daycare.

0 communication and introduction, no walk through, seemed understaffed. The girl who seemed to be…read morethe one handling my pup was not good with behaviors of shy Aussies who have a fear of people they don't know. Which was stated in his profile. My dog came back to me extremely stressed out. I was told he did bad, that he was nervous the whole time but I never received a call to come get him in a whole 6hours. And I was told he had no recall, which is due to his fear of people he doesn't know, he is not going to come to you if he doesn't know you. My dog was panting, drinking a ton of water and refused to leave my side the rest of the night. I tried to reach out twice, once in email and once in the site message system. I never received an answer. I put in a request to deactivate my account, they have yet to do so.

This vet was a breath of fresh air after other places I've been to. The staff at VCA are all super…read morefriendly and treat both the pets and the owners wonderfully. I really enjoy that's it's similar to going to a pediatrician, the pet is your "child" and being allowed in the room with them is super helpful. They explain thing to you so you actually understand and, again, they take such great care of the animals.

The staff and vet that worked with us were incredibly friendly. We really appreciated that the vet…read moretook the time to explain everything to us and too the time to answer all of our questions. Great experience.