We would like to thank Marvin from Hurricane Wrecker for his great service, expertise and…read morefriendliness. Our car broke down along Highway 35 in WV, nowhere close to a town or an exit. Marvin found our location, loaded up the car for a tow on a very busy highway and then delivered the car to a dealership in Charleston, WV. He maneuvered that big truck with such care and experience. He also dropped us at a hotel so we didn't have to walk across several busy roads with our luggage. All the while he was a friendly, calming presence during a stressful time. We highly recommend Hurricane Wrecker and Marvin.

Rick was a huge help getting my car towed. Being from out of state it was great to meet someone so…read morehelpful. Really thankful for these guys!

There is no better service in Kentucky than McQuire's Towing!!! They go ABOVE and BEYOND! I was…read morebroken down for a day and 1/2, their towing agent Steven stayed with me and my mother until a resolution could be reached. The dispatch/GM Barbara is as sweet as can be! She found us a hotel room for the evening, worked with the rental company to find a solution and even checked on us even after the solution had been reached. Breaking down while driving across country from California to Maryland was a nightmare! But I am so glad I broke down where I did and was sent McGuire's Towing by my rental company. It was by far the smartest thing my rental company did during the entire break down! I can't say enough wonderful things about McGuire's towing!! If you are looking for Fast, Friendly, Reliable service in the Ashland, KY area look no further than McGuire's!!!

Captain Hook is awesome - so quick, nice, bills your insurance for you - they take care of…read moreeverything!! I love them - I have been with Tim Baldridge for 20 years! *Also 24 hour towing- I had no way home today so Tim drove me home pulling the jeep behind us! They are SO Professional & definitely reliable Phone #606-836-6376

The tale of two experiences....let me set the stage, my new 2025 Ford Explorer would not go into…read moredrive after I dropped my son off at school & I was heading to work. 1) I called Bill Cole: service didn't answer, but did get a call back. Said we could get to you Wednesday, you have to bring to us & no help until they saw it. To summarize: super crappy customer service and interaction. 2) called Glockner South Point: service walked me through fixes, tried to remote in, told me I had Ford Roadside and helped me get a truck in the way and said they would work me in this very afternoon. To summarize: Lifesaver. Do not deal with people that don't care and only care want $$$. Run away from Bill Cole.

I'm Done Being Quiet -- A Warning to Anyone Thinking About Buying a Ford (Especially from Bill Cole…read moreFord in Ashland) Let me start by saying I hate calling out businesses. My dad ran his own, and I know how hard that life is. But what I've experienced with Ford, and more specifically Bill Cole Ford in Ashland, has been so outrageous, so infuriating, and honestly so disgusting, that I can't stay quiet anymore. If this post stops even one person from going through what I did, it's worth it. I bought a Ford EcoSport, and at just 26,000 miles, the transmission failed. That's ridiculous. But it gets worse -- when they "fixed" it, they didn't even put enough transmission fluid in the car. That careless mistake caused even more issues down the line. Still, somehow, I gave them another chance. When I went in for a simple oil change, they talked me into looking at new cars -- and I made the mistake of driving off the lot with a Ford Escape. Big mistake. Since then, I've taken the Escape to the Bill Cole Ford service department FIVE times. Let me be blunt: I've never dealt with a group that showed less care or professionalism. * I've begged to speak to a service manager, and no one has ever called me back. * Last week, my car sat at their service department from Tuesday to Saturday, and I didn't get a single update. When someone finally called, it was to ask why I hadn't picked up my car -- as if I was the one dropping the ball! * They claimed they "fixed" it after driving it 40 miles -- but the moment I got back on the road, every sensor lit up again. All they did was run down my gas and waste more of my time. * And of course, when I called back again -- radio silence. No return call. No resolution. I've completely given up on getting anything fixed at this point. I'm beyond disappointed -- I'm disgusted. This whole experience has been one giant, expensive lesson. So here it is, plain and simple: Do not buy a Ford. And whatever you do, DO NOT buy one from Bill Cole Ford in Ashland. The cars are unreliable, and the service is absolutely shameful. Thanks for letting me vent. I wouldn't wish this mess on anyone.

I've taken three vehicles to this business and the quality never disappoints. He is very personable…read morewhich is a plus for me. I have recommended a few people to him.

I do not recommend this place. Took my truck back 6-29-18 to have the owner look at multiple…read morebubbles. I was told that I was picky and it was a imperfection in the window caused by Chevrolet. He tried to charge me 50 dollars to fix his mistakes. What business does that and don't stand behind their work? After I told him that I didn't think it was right that I had to pay he got very offensive and aggressive. I was told to get my f...ing truck off his property and never come back. I took to my truck to other places to see if it was my OCD or if the bubbles would go away, they informed me that they would not.

Got the ball joint and cv joint in no time. Have already talked to him about doing some other work…read morefor me.

I have used this company twice and they are wonderful! They have great customer service and great…read moreprices. If I ever need towing again I will definitely use them again and highly recommend them.

I recently had to have my vehicle towed due to a breakdown, I used Affordable Towing due to seeing…read moretheir trucks on the road. The driver arrived promptly, was very courteous and professional. They loaded my vehicle up and took it to the repair shop and dropped it off without any damage. I am glad to recommend Affordable Towing