I'm having a similar experience to someone above. MC was paid IN CASH and I was waiting for parts…read moreto be ordered. They said they'd call me in 2 days. THREE weeks, no call. I called 12 times and suddenly no one will answer my call. I left 5 messages. No return call. On a hunch that something was fishy, I called from a different number and suddenly they answered on the first ring... They also claim to not have received any of my messages. It's feeling very discriminatory, but worse is what were they going to do with the money if I didn't get through? It's very concerning. 'll update if it turns around and if not I'll end up going to consumer affairs. It's a $2k all cash repair and I'm being ghosted by the mechanic. Something is not right.

Warning : When I met Abdull he acted very helpful , knowledgeable and friendly …read more In reality he was dishonest and did a poor quality job and got pay very well .

I called the American Auto Body after getting into a bit of a fender bender. Automatically, I was…read moregreeted by a friendly voice on the phone and told to come by that day. At the shop, the owner gave me a reasonable quote for my break light and offered his professional expertise regarding a few scratches on my car. He fixed what was necessary, but told me to go with a paint pen for the scratches, since it is less expensive, and even told me where I could purchase one. I genuinely appreciate both the kindness and professionalism at American Auto Body and would come here again!

From the owner: American Auto Body is a locally owned auto restoration shop that provides a complete range of…read morerepair and restoration solutions to get your vehicle looking better than ever

Absolutely terrible experience with Fonzarelli's. We first contacted them on December 4th to get…read moreall four rims replaced through our warranty company. From the beginning, communication was a mess--they rarely returned our calls and we had to constantly follow up just to get basic updates. The tech we were assigned to was barely ever at the shop because he worked at multiple locations, and unfortunately, he never handed off our case to anyone else. To make things worse, he clearly didn't understand the process to complete a warranty claim, which delayed everything even further. Now it's April 10th, and we just found out they also weren't returning calls from the warranty company. That's over four months wasted with absolutely no progress, all because of disorganization and lack of professionalism. I had been putting off replacing my tires since the fall because we were waiting for them to replace the rims. Anyone knows you don't mount new tires twice if you don't have to. So now I have no new rims and my tires are bald. They dropped the ball every step of the way. Avoid Fonzarelli's at all costs

My parents had two cars fixed there and each time they did an awesome job. AAA told me to go to…read moreMidtown Collision in Newton and it was over a month for them to even get half the parts to fix my car with no communication whatsoever. So I went to Fonzarelli's instead. They took a week to get all the parts, paint and fix my car. It literally looks brand new and like nothing ever happened to it. They even cleaned the inside. If you want your car done the right way from honest people who don't overcharge by trying to upsell crap you don't need or charge you with insane hour labor rates and do a perfect job, go to this place.

After my one star review I brought the car back and they fixed the problem. Kiel was the best…read more They should do a better job inspecting their workmanship before they return the car.

Just picked up my car from Motion in Jefferson. I had a nasty accident on route 80 with a 6x6x6…read morepiece of lumber that was dead center across my lane. Motion did a wonderful job with all the mechanical issues the lumber caused under my car. John kept me informed of all the things I needed to deal with my insurance. They made a nerve-wracking experience painless.

Great service! Very friendly and warm, will recommend to others! The service turn around time was…read moretop notch!

The estimate for the work was high. My insurance company and Livingston Collision (LC) exchanged…read moreemails for two weeks while the car was in the shop, but LC did not lower their estimate. At that point, LC was going to charge storage fees of $250/day if they did not do the work. I had to pay several thousand dollars to cover the insurance short fall to get my repaired car back. So, if your insurance company is unlikely to meet the LC estimate, take your car out of the shop (and pay the LC diagnosis cost) until you're sure your insurance company will cover the bill, or go to another body shop.

Excellent job. Ray and his crew were very responsive and…read more helpful and answered all my questions. Ray met me the morning of my appt and inspected my 2020 f150 bed. He went over all details of their process and reviewed my expectations. Completed job showed attention to detail and that their Rhinoliner applicator took his time to do it right. I Have had both rhino and linex before. They applied Hybrid Rhinoliner which to me is closer to linex in texture and hardness than older Rhino formulas.

I highly recommend Suresky Collision Center. I brought my 2021 Ram Longhorn for repairs and I…read morereceived my truck back in a weeks time as they promised. You could not tell where the damage was. I received it in perfect show room condition. They maintain a clean and organized shop unlike other collision shops. Very professional and they keep you in the loop during the course of repairs. Look no further.. Thanks Suresky

Everything was handled in a friendly, timely and professional manner. The paint job was great, and…read morethe price was very reasonable. It looked like a brand-new car. I will be in touch for some work on the back hood of the car.

I just wanted to thank Ryan an his crew for continuing to keep my Landscaping business up an…read morerunning by servicing my Dodge Ram mason dump that has had several issues over the past year. Ryan an his Team have dealt with several issues including brakes, rotors, radiator and power steering leaks, and the list goes on an on. They have kept my business above ground breathing and I just wanted to Thank them for that. Jerry A Beam

Flat on Parkway My…read morefamily of 4 experienced a flat on the highway. My wife and 2 kids caught a ride from a neighbor and I stayed behind with the car. By the time i got my spare and jack from the truck Scott from Nicolette showed up. Attached the spare. Showed me where the hole was in my tire that I later got plugged. Also gave me some advice on my front two tires. He was professional, fast, personable and arrived within 15-20 minutes from when called. Couldn't have had better service.

When your car breaks down on the parkway you have to call 'The Garden State Parkway'.... Luckily a…read moreman a Tumino's towing gave me the number... but after waiting 1.5hrs (Nicolette is the only tow company that can pick you up.. at least at mile marker 147.7 southbound) they tell you all they can do is move you off the parkway... taking the next exit charging $170. This is unbelievable. I only had to go 15 minutes away at 2am in the morning. Apparently they were 'too busy' to do anything other than tow me off the parkway at the next exit. Absolutely furious. The driver that picked me up seemed to be a decent guy, clean cut,.. but the whole situation was absolutely trash.

Excellent flatbed experience today with Mercedes Roadside Assistance and Rossano & Son's Towing of…read moreNewton, NJ. Justin was an absolute gentleman -- friendly, calm, and so familiar with the G-Wagon's quirks! He even managed to put me at ease, which is basically roadside-assistance wizardry. Five stars!

I had a car that had a dead battery, and a flat tire. It was parked behind a building in a historic…read moredowntown area, with access an alleyway.. Both the person on the phone and the person that arrived to two (I missed names, sorry) were great, and kind. They were able to get it jump-started, run for a bit, and carefully drive it to their flatbed out front. While every towing situation is different (distance, time of day, etc), today Rossano & Sons Towing was the most affordable of the quotes I had heard from, and were quick to move (it was going to be blocked in by other tenants) the vehicle from Newton to Stillwater. I cannot thank them enough, and strongly recommend them.