I stayed here for a number of days recently and it became my second home. The staff are friendly, professional, and helpful, including the front desk, maintenance, kitchen and cleaning staff, all of whom I interacted with at some point. There is a laundry (one washer and dryer) but if you time it right, it's enough. The pool is nice, many young families used it in the time I was there, as did I once. The gym has the basics, dumbbells and a treadmill. My only issue is that the Peloton bike does not connect to the internet and they are unable to fix it they tell me, so it's as if it doesn't really exist. Part of me choosing them was that Peloton bike that ended up not working. There is daily breakfast which is above average, and 24 hour coffee and tea available; along with a small market and the occasional free cookies by the front desk. Parking isn't an issue, it's well placed, close to the highway, and there is an Italian restaurant within walking distance. I plan on staying there again the next time I'm in town. read more

Booked 3 rooms through the app and had multiple issues from the start. I was told at check-in my card declined, even though I had confirmed reservations and was never notified of any problem in advance. Room conditions were unacceptable. One room had hair in the bed, and while clean sheets were provided, staff refused to assist with changing them. More concerning was a serious safety issue -- the door to one room did not properly lock and could be pushed open from the outside without a key. Another room door showed visible damage as if someone had tried to break in. This is completely unacceptable. When I reported this, I was told the hotel was full and nothing could be done. No relocation, no real attempt to fix the issue, and no compensation offered. To make matters worse, guests next door were extremely loud, and repeated calls to the front desk went unanswered. This stay was far below Hilton standards, especially when it comes to safety and customer service. read more

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Picture this: your twin brother is about to get married and you travel to his wife to be's home state of Michigan for her bridal shower. You spend the weekend in Canton, MI. It's your first time, in the Great Lakes State and it's been nothing but the trip from hell and you have Hampton Inn & Suites Detroit-Canton to thank for that. This entire experience was like an onion -- you peel off one layer and there's an even smellier one just waiting for you. My mom made reservations in advance before the trip. From the moment she checked in I knew this would dictate the entirety of our stay. She paid for the rooms IN ADVANCE yet when she came to check in (reservation included and all) the staff said her card was declined. Despite the fact we had proof the rooms were paid for. After the rude staff tried to gaslight my mother into saying otherwise we got into the rooms. Unfortunately what I've seen on this trip I had to do a "tourist beware" as there's two security concerns that caused me uneasiness that I feel I need to sleep with one eye open. 1. The scanner to enter my room (pictured below) was damaged as if someone has previously tried to break-in/ and or tried to hack this room to unlawfully break in. I don't need to tell you why that's concerning in an age of sophisticated cybersecurity and cyber attacks. 2. The room next door was reserved for my family and you are able to come in and out of the room WITHOUT A KEY CARD. Seriously, you can push the door open and it'll open. Even when you hear the door shut, the door is unlocked and you only can lock the door with the physical lock. But what good is that if someone is traveling solo and they leave the room? We tried raising this concern to the staff but they refused to give us another room even though we gave them video proof that this door is not secure and anyone can come in and out. There was also an incident with one of the beds having hair and being dirty. Naturally we weren't sleeping in it so we requested new sheets. Yet the staff refused to come upstairs and change the sheets so we had to do this ourselves. Mind you, we just drove 7.5 hours and got in past 11:30pm EST. We also kept hearing running up and down the hall on both our floor and upstairs at all hours of the day. And the room next door has customers staying in that were talking so loud (it sounded like a domestic disturbance). Every time we tried to call the front desk no one was picking up the phone. But I guess it wouldn't matter considering they couldn't be bothered to even address the aformentied security issues we have pointed out and documented. I can't even tell you how nice the rooms are because ik so worried about not being assaulted in my stay that everything else is the least of my concerns. Not to mention staff here are inattentive and extremely disrespectful. I certainly will not be staying here again next time I'm in the area. If you value your safety, I would not recommend you stay here either. read more

Hampton Inn & Suites Detroit-Canton - Safety is anything but this hotel's concern - Hotels Near Me - Canton, Michigan

Hotel Manager Sam is extremely unhelpful and rude. They gave me a filthy room then gave me a different one and never changed it in the system. So I was rudely woken up before my supposed late checkout accusing me of not paying. I would recommend sleeping in your car rather than give your hard earned money to this establishment! read more

Stayed here one night. The hotel was very clean, the lady at the desk was nice. My room was nice, cozy and comfortable! The price for the room was decent and it was located by several restaurants! read more

The beds were great, but the breakfast didnt have any pancakes. Only waffles. No cereal, and worst of ALL. NO CHOCOLATE MUFFINS!!! please hampton. Add chocolate muffins to your breakfast. I wouldn't recommend staying here. read more

At the Hampton Inn and Suites Canton located on 1950 Haggery Road North, in Canton, MI I was bitten more than 100 times by bedbugs while I slept. I was even awakened from my sleep by the pain and extreme itching from the bites. I was bitten on my head, arms, neck, shoulders, and chest. I looked at night for the bedbugs but failed to look in the right place. During the morning I searched underneath the mattress closest to my head and discovered a sizable infestation alive and moving about. I reported my situation to the front desk and was given a new room on a different floor only to find bedbugs in that bed as well. The front desk changed my room again and after inspection of the bed I didn't note any active bedbugs. The area underneath the mattress was unclean with lint and hair so it is a perfect home for a new infestation. The bedbugs in the first two rooms are obvious. Housekeeping staff or someone performing a routine check for bugs should have detected them. Hotel management initially denied any bedbugs, but upon my checkout did acknowledge the bugs in my first room. I had to seek medical care for the bedbug bites due to itching, pain, and inflammation. I was given an injection and prescribed two different oral tablets for ongoing treatment of the bedbug bites. This property is in poor physical condition and is not kept clean. More than 2 hours after the free buffet service the area will look as if a food fight has taken place. Maybe the hotel is understaffed? I don't know what the problem is but Hilton should inspect and determine if this property meets the world renowned Hilton standard. read more

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It's been awhile since We stayed here. Standard Hampton. Clean rooms, polite staff and free breakfast buffet. This property is showing its age. Not worn down, but a bit tired. Sower head didn't adjust and drain was slow. Not worth reporting while we were there but did so at checkout. We didn't use the pool but saw happy kids on their way to or from it. One thing they feature that I haven't seen before. The sundry shop had beer and wine and it's a nice selection. read more

Clean rooms and the AC works really, really well. Staff is friendly and helpful. Thank you for having breakfast back up and running. Guests and staff were all masked all the time. Special note: they don't replace towels or make beds for multi night stays. Not a negative, just a nice to know. read more

5 day stay Plus: Nice Location Clean No noise from the outside Minus: Noise between rooms Parking spaces are a bit snug Continental Breakfast is a joke I've stayed at over 100 Hampton Inns, This is the only one where I had to go to a restaurant every morning for breakfast. They don't even try to offer a decent breakfast here. read more

Very updated hotel. Rooms are very large. The lobby is well done. Didnt eat breakfast or have coffee so not sure how that is. Small fridge and microwave in each room. My bathroom was weird. You couldnt have the door open; if you did, you couldnt get to the toilet paper or really to the toilet at all. Very poor design. The walla are super thin. I listened to the man in the next room talk until around midnight one night. read more

Room was not cleaned after leaving at 8 AM and returning at 11PM. When my wife asked the lady managing the front desk on "the why" our room was still loaded with trash, dirty towels, and unmade bed it was returned with snitty remarks. This manager could have cared less; she actually turned the circumstances of failed services on my wife. This manager felt empowered to to ask her "did you request room cleaning?". When asked "where does it say anywhere (reservation paperwork, signage at front desk, or a placard in the room) that you have to request room cleaning" it was returned with the manager saying....."we'll do you need towels?". It was late and so my wife said "please"...."ok I will have some sent up". We never received towels or any room attention. Nothing! I have been a Hilton Honors member, up to Diamond Status for a few years, for about 20 years. This was the worst experience ever. read more

I love going to this hotel. The customer service is great. They are always so nice and accommodating. The rooms are very clean and you know what is amazing; they us Neutrogena products for shower, shampoo and hand soap. That's pretty exceptional..lol. it's the small things. They offer continental breakfast in the morning and they have a variety of menu items. I would definitely recommend a staycation here. read more

Room was good- I had to call the front front desk to check in no one around to check in - The next morning boiled eggs-package of oatmeal- Cereal- Wrapped fruit or packaged pastries for breakfast- You make the call read more

I have been to the Detroit area several times over the past couple of years and had yet to find a hotel that really had everything I wanted, until now. I was very pleased with this property. The hotel is just off of Ford Rd and about a mile from I-275. And it's a great location, because there is plenty of dining and shopping on Ford Rd. There's even a Carrabbas right next door if you don't care to drive anywhere. Now just be aware there are some pretty aggressive Canadian Geese that hang out around the hotel, so there is also geese poop everywhere. So watch where you walk. But otherwise, the outside of the hotel is nice. The inside is nice and clean with a very friendly and helpful staff. They also have a great commissary with some good beer & wine selections. My room was huge and very clean. There was a wet bar with a fridge, coffee maker and microwave right when you walk in. Then there is a living area with a desk, nice sized TV, nice vanity, bathroom with tub/shower combo, and a separate whirlpool tub in the bedroom area. As well as one of the most comfortable king sized beds I've ever slept on. The room also had separate AC units for the living and bedroom areas, which was very nice. And the fans stayed on. Now, the only reason they aren't getting five stars is because the hallway AC either was shut off or broken and it was extremely hot walking to and from the room. Also, there was a little outside noise pronounced by the proximity of the freeway and a busy Ford Road. I also killed a small bug on one of the walls. But, I will definitely be staying here from now on when I come to the Detroit area. Oh, and it's about halfway between Downtown Detroit and Ann Arbor, which is great. read more

The location of this hotel could not be better for someone staying in the Canton area. Ikea is just about 5 minutes down the road, so perfect if you are planning to go there. There are also two movie theaters within about 5 minutes as well and lots of good restaurants. The hotel is very modern and was actually getting a new floor in the lobby while we were visiting, which made getting to our room and the pool a little challenging but we knew this ahead of time which was nice. The pool and gym area were well kept, but the chlorine level was so high it bothered my eyes just walking in there, so swimming was to a minimum. Our room was a suite, so it was extra big, had a couch, desk, and kitchen area. The kitchen included a large fridge and microwave. The tv swiveled between the couch and the bed. Everything seemed cleaned, but the floor in the bathroom was very sticky our first night, but they cleaned it the next morning. We had a room that Sat against a stairwell, which I selected and thought would be quite. We were very wrong as there were several traveling softball teams staying at the same time. The employees of the hotel pretty much did nothing to stop these kids from running up and down the halls and stairs. They even had cameras on all the floors, so they had to know what was going on. It was just loud all the time. Great hotel, just hope they don't have teams traveling there at the same time. read more

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DO NOT USE THIS HOTEL! Day manager is rude My 71 year old mother checked in last night to this facility with her emotional support dog along with her documentation for the dog, she was greeted checked in and allowed to bring her dog. Upon exiting the lobby in the morning she was followed out by the mgr rudely asking what room are you in? That dogs not allowed you have to leave! After explaining her situation and showing her card the mgr in front of other guests told her it didn't matter, that the hotel was owned by a lawyer and she'd get to the bottom of this like it's a crime movie. I understand the difference between service and emotional support. I understand that it's up to the establishment if they want to allow emotional support animals but this mgr was way out of line and could have been more understanding and treated my mother with respect. read more

Checked in had a reservation and there was no remote in the room , I called down and they brought me a.remite to.find out it was the TV. It's been 4 hours​ read more

Excellent property here, newer looking, very clean with a friendly staff. Yes the breakfast is mostly hit/miss depending on what you like, but apparently they do offer some snacks and whatnot in the evenings as well. The gym is newer and above the level of older Hampton Inns, but the best part is that they offer a free day pass to the Lifetime Fitness right next to the property! That alone is probably enough to get me to come back. Location is also nice and convenient to 285, as well as many local shopping/dining options. read more

Forget it mgmt is a joke. Unable to work with you. I was given incorrect info by an employee and he refused to honor in fact told Hilton Corp that I was a liar I went to a Fairfield Marriott and was able to get right in. Keep your money and keep driving past Hampton I've been a loyal business and pleasure customer that has never been treated so poorly. read more

MILDEW and BED BUGS!! Save your money, health, and clothes and don't risk staying here! I put up with hotel staff for two nights and switched three rooms but all rooms had a health hazard issue. One room had bed bugs. The other had mold and mildew. Finally found a decent room at 1 am and hotel staff started ignoring me or making patronizing and passive aggressive remarks. Management did not step in to help, she just let her staff treat my family and two other guests this poorly. I hope the others with issues this week got at minimum a partial refund, sadly they didn't provide us with one. read more

We usually stay at the Comfort Inn on Ann Arbor Rd, but decided to check this hotel out as it was closer to our seminar. Well, Hampton Inn, you've got us sold. The hotel was spotless, staff friendly and the free breakfast was great. Lots of fresh items and lots of choices to pick from. We'll be back!! read more

Every staff member I encountered was extremely polite and accommodating. The room was very clean and comfortable. The food offered for the free breakfast was adequate and satisfying. The hotel was situated close to the highway and within 15 minutes of just about ANYTHING you might need! I have absolutely no complaints about this hotel and would definitely recommend it if ever in the Canton, Michigan area. read more

I stayed with my Husband at this location for two nights. The check-in was smooth. Once in our room the tv didn't work, luckily my Husband is a tech savoy guy. Upon returning for our 2nd night, we found the room had not been cleaned. So watch the switch that alerts housekeeping to service your room. The one I has no idea existed. Finally, check out, out folio is under the door. The charges were incorrect. We were charge for two week day rates. Although, our stay consisted of one week day & one weekend. On a good note the hotel was very clean overall. I don't believe the experience we had is typical. I would definitely stay again. read more

There was brown stuff floating in hot tub super gross :( they didn't rly do much to fix it /:

I have been a frequent guest over the last seven years. The rooms are clean and the staff is pleasant. Great location and very little road noise. read more

I'm from California and I travel a lot on business, so I kind of consider myself a Hotel critic. I lacked nothing during this stay. The moment I walked in I was greeted with kindness and professionalism. The place was spotless. Great variety for the continental breakfast. I don't even usually take time to write reviews but felt this Hotel was worthy of a great review. read more

When family visits, they ALWAYS stay here. The staff is good. The rooms are nice. It's quick and easy to get to and from our home. Unfortunately, we have had 3 sets of family in in the last month. My kids LOVE to swim and that is a big reason the grandparents always rent a room. The pool has been COLD for a month. It has been an unfortunate surprise to the little ones who don't get nearly as much swim time as the grandparents would like. Otherwise, this is a great place. Clean, contemporary and easily accessible. read more

Bed bugs!!!! The staff was nice outside of housekeeping. Happy hour, nice morning breakfast totally a beautiful hotel based on our experience we would have given them a 5 star rating. But they began to be upset with us because we requested to change our sheets two days in a row. We were there for an extended stay due to our home being repaired. We started seeing ants and another type of bug and thought nothing of it and ask them to pay more attention to our room. The housekeeping stated it's rude to ask for your sheets changed everyday when you are on an extended stay and told us they only change the sheets every 3 days. We were only asking because something seemed as if it was biting us because of itching. Thinking it was ants we were wrong it was revealed to us those are bed bug bites. We looked up the picture for bed bugs and low and behold those were the same bugs that we saw on our 6 year old son pillow on the pull out couch. We threw out everything that we had at the hotel because of fear of taking bed bugs into our new home. I'm so hurt right now!!! Please beware!!!!! I never would have thought a hotel like this would have had bed bugs. They made close to $10,000.00 off of us in a month because we had the suite and a double queen room. To be treated like this is a terrible feeling I wouldn't wish this on anyone. And not one manager called us back to apologize. With all that we lost And it's costing us even more after we left because we had to through out everything. Not to mention everything that touch me makes me think it's a bed bug. read more

I was visiting Ann Arbor for a training this past weekend but the hotels in Ann Arbor were super over priced and mostly booked. I am actually really glad I didn't stay eighth downtown Ann Arbor and chose Canton instead. Canton is a nice town with plenty of amenities and it was very convenient for commuting in to my training each day. The Hampton Inn was reasonably priced, super clean and updated. My room was a double queen on the top floor. I didn't have any issues with noise which I always appreciate. The room was updated and the bed was extremely comfortable. The fitness room had an awesome treadmill that had built in fans! I didn't remember my suit but the pool looked like fun! The staff was very nice and helpful too. The continental breakfast was better than average and the 24/7coffee bar was very appreciated for my 5:00 AM checkout! read more

The reason why my son's little league baseball team chose this hotel was because of the outdoor pool and water slide (which is actually owned by the fitness place next door but guests have access). But when we arrived we learned that access was restricted to only 3 hours per day - 5pm-8pm which exactly conflicted with our activities. So it ended up being an inadvertent bait and switch. The hotel obviously tries very hard to provide lots of small extra touches to a more luxurious degree than other chains that I often stay at (Marriott, Comfort Inn, Best Western). The complimentary breakfast was particularly impressive with all kinds of pricier and healthy options you don't often see. We really appreciated the refrigerator in the room and, though we didn't use it, the microwave down the hall. We used the ice machine like crazy, filling coolers for a full day at the baseball fields on a hot hot day. I was SO appreciative that the ice machine worked well and cranked out a lot of ice without any interruptions or delays. The staff was unobtrusive and professional. I don't have much to say about them because they didn't stand out. But I prefer that they do their jobs quietly rather than make a giant spectacle of it. Except for the disappointment over the water slide, it was a very positive stay. read more

We stayed here for 3 nights in June and had a great experience. The concierge service was so friendly and always smiled at you when you walked through the doors. The facility is very clean. The rooms were in great condition, decor was up to date, and cleanliness was 100%. The lobby area had a very nice sitting/lounge area. The do not have a bar, but they had coolers with sodas, wine and beers that you could pay cash for or charge to your room. loved that! it's located right next to Lifetime fitness which was convenient for us since we have a membership there. would recommend this hotel and would go back! read more

We had a reunion this summer at my sisters in Detroit and a few of us stayed at The Hampton Inn. They were so wonderful to us! When it ended up raining on our picnic they allowed us to use their lobby! It saved our day. The rooms were really comfortable and clean. We all slept well as their beds are excellent. And on our way to the airport going home they had little snack bags to take with us since the breakfast bar wasnt opened yet. Oh yes we will be staying there again! read more

Felt like I was staying at the Taj Mahal of Hamptons! Excellent property and friendly staff. Hated to only stay one night.

Really a very nice place, but somewhat pricey for its location (and compared to other area hotels.) Found the staff to be quite nice and very helpful (half the battle right?) The room was clean and comfortable (the other half of the battle.) Though there are less pricey alternatives, in the same quality range, in the area, this is a fine place to pitch your tent. read more

Nice hotel, clean and well staffed. Breakfast was good, could improve with more staff, it was busy.

This hotel was so great! The rooms were super clean! The walls aren't thin, could barely hear anyone around us. The breakfast was great, and the whole staff was wonderful especially Mary who works at the front desk! I would absolutely recommend this hotel. read more

The hotel itself was fantastic, but the point of my review is to commend the staff. I booked this hotel for my daughters wedding, close to twenty rooms. I dealt primarily with the sales manager Ryan. From my initial meeting until check out, Ryan was the model of great customer service and professionalism. All of the last minute changes and issues were handled with ease, and many of my daughters guests complimented me on my choice of hotels. Maybe it's because of the small size of the hotel or the location, but I and my guests felt like we really mattered. Kudos to the management and exceptionally friendly desk staff. Also, this is probably the best free hotel breakfast I've ever had. If I wasn't local, this would be my default hotel. read more

Front desk service was friendly and efficient. Our room was very clean and roomy; comfy bed; nice updated decor; large bathroom. Breakfast in the morning included enough options for everyone - scrambled eggs, smoked sausage, waffles, oatmeal, bagels, fruit, & pastries. This hotel is within a short drive to the IKEA store, and a short walk across the parking lot to Carrabbas Italian restaurant, and a fitness center. We wouldn't hesitate to stay here again! read more