The desk receptionist was very nice and friendly! He saw that I was an out of towner and gave my…read morerecommendation as to what to do in the city while visiting. Checking in was also a smooth process and a quick one if I don't say so. The room was clean and spacious like most suites. I didn't have any issues or complaints with anything. The breakfast spread could have been a little better in the morning but I won't complain too much as it was better than nothing at all. I'd definitely stay here again no problem.

I travel for work. Not a little bit, a lot! I am in the field 12 days, home 2 days, rinse, repeat…read more I always stay at Hilton properties when I can. Well I recently changed companies and there was a gap between the last job and this one. Money was tight due to some personal issues that had to do with me leaving the last job and having a gap. I was checking in on a Monday to start work at my new company the following day so I did not have a company card yet. The hotel was booked and paid for by my new employer and my reservation was for 12 days. As I mentioned I'm a loyal Hilton customer and I use the Hilton Honors app. The day before check-in I used the app to select my room. I think this is where the problem started. I had a personal card as my payment method on the app and I think that when I checked in it switched from using the payment method my employer provided and switched it to my personal card, which did not have a large enough balance to cover the 12 days I would be staying. So my check-in did not go through. I calmly tried to explain this issue to the front desk attendant and she was absolutely uncaring, I think her primary concern was that she did not know how to resolve the issue so she just wanted it to go away. She insisted that the only card they had for this reservation was my personal card. I offered to get some info and call some people and stepped aside because there was another woman who needed help. Turns out the other woman was trying to sort out an issue with personal vs corporate payments but hers was a bit different than mine. I tried to step back up when that woman went back to sit in the nearby chairs but the receptionist told me she was still working on that woman's issue. She eventually called a manager and after dealing with the other issue asked about my issue and the solution was simple and something I had politely suggested earlier. The entire time she was uncaring, responded with blank stares and made pretty clear she didn't care if I slept on the street that night. I've been in Homewood Suites several times before. This one is new but it's not well designed. In the king suite there is one table and chairs that are taller than dining table chairs but shorter than bar height chairs. I am using the bags of supplemental blankets as a foot rest so that blood flow isn't being cut off as I sit to do work at the table. Other locations have also had a small work desk with a suitable chair. There is a built-in nightlight at the bathroom sink that can't be turned off. I covered mine with a band-aid. In the shower room and toilet there is a door and a motion sensor light. In the middle of the night it's like a flashbang grenade. I had to put two band-aids on that one. I don't really like the shower but it's a 3/5. The AC is like so many now. It lies. It turns off in the middle of the night. The breakfast is pretty average. There is usually a sausage, then they have had Chicken Tinga or Chorizo and Potatoes. Yukon Gold potatoes and scrambled eggs. Waffles, yogurt, oats, sweet baked goods, bagels. A condiment bar with a green and red salsa, jalapenos. Only one dispenser for regular coffee so it is often empty. Their OJ is in a pitcher and the cups for it are extra small, plus it has a chemical taste. I'm not a fan of hotel breakfast in general and this is no different than most. Oh, the dish washing machine is extra loud, like crazy extra loud. You can also hear every footstep from the room above, so I'd opt for a 4th floor room. Even thought this hotel is new the laundry is coin-op. EDIT: After the owners response I want to say that I have had exceptional experiences with the shuttle drivers. All of them. I should have mentioned that. Also, besides the person I dealt with at check-in I have had positive experiences with the front desk staff. However, the chair issue is too much for me. I will be looking for an alternative when I'm in the area and I will be back often. I need a foot rest and my makeshift solution is not cutting it. I cannot comfortably work at the table because the chairs are too high. I appreciate the response. Thank you!

Living at Staybridge because my home was destroyed by flooding. It's nice to have a small…read morekitchenette & separate living room & bedroom. Staff are kind & hotel has good amenities. They have a daily breakfast which is very good. Few problems I've encountered is the non-existence of Spectrum WIFI that's has the WEAKEST SIGNAL EVER so the maintenance man can't fix the TV because it barely picks up a signal to any stations; so NO movies, NO local stations, no premium channels. Also, they don't clean your room on weekly basis as needed especially when requesting cleaning, toilet paper, towels, vacuuming & garbage removal. There's a laundromat on site but the 2 machines are broken; the pool is always closed due to bad water tests & in need of shock treatments. I pay over $5K a month to stay here so I think I should get the same services as any new arriving guests no?

The staff has been great. The apartments are good, getting a bit older looking, but the public…read moreareas are fantastic. The dining areas, lounges, pool, outside area... Beautiful. Definitely worthwhile staying here. The breakfast is fantastic, very traditional items (except no French toast). I do wish the breakfast hours were extended a little longer as I am one guest who works late and does not get up early. I also wish they would provide you with some information as to how the basics of residing there work..., laundry, Pool hours, breakfast hours, putting in a maintenance request, cleaning, schedules, etc. This is definitely a place worthwhile to check out and stay. One of the better hotels I have stayed at.

We spent four nights here for a family wedding. I am disabled and Towneplace has good rooms for…read moredisabled people, so we've stayed in several motels in this chain. The place was exceptionally clean. We were offered room cleanup every day, which is unusual and pleasant. Our room was spacious and quiet. The staff was friendly and gracious. My two issues with this motel were about corporate choices. First -- I think the breakfast selections on offer are strange, very much not to my taste. This has been true of every Towneplace we've stayed at. Second, the handicap shower plumbing didn't work very well. The cable to the handheld showerhead was too short and also leaked. The grab bars in the shower are polished chrome and were very slippery when wet. Again -- these were choices made at the corporate level.

Staff is most pleasant which is refreshing these days. From front desk to morning kitchen staff…read more The rooms are small but pleasantly equipped with everything you could possibly need. Only dislike is the shower. It's an open shower with only half a door. Freezing and water goes everywhere. Not a fan.

Its a nice place to stay nice rooms nobody bothers you the people there are friendly very helpfulread more

This hotel is definitely a dump! Do not go here…read more Ok I officially agree the el rancho needs to be shutdown for good! Definitely the owners are walking into rooms with out people ok and then on top of that there is NO HEAT in rooms! Only have a space heaters for heat! FYI there is bugs in the room!

I had a LivingSocial deal here - 2 nights, $150 bucks (included bottle of sparkling wine, 2…read moretruffles and $30 dining credit for their restaurant downstairs). I love deals! My husband and I drove through the neighborhood and we started to get a bit skeptical. The hotel is situated in a neighborhood - there's a high school across the street. There isn't a lot to do in the immediate area (though there is a very cute beachfront park within walking distance - we spent a few hours down there). It seemed like a very strange for a hotel location, but we continued on. Each room is named after a region known for it's wine - we were in the Stellenbosch room - a leopard print chair, some giraffes and travel books for Africa embellished the room. Themes are fun. The shower was amazing! Multiple shower heads - I couldn't help but sing "Africa" by Toto. The bed was super cozy. We ended up locking ourselves out of our room very early in our stay. At a normal hotel, that's an easy fix, just head down to the front desk. At the Sheridan Hotel, the office hours are sporadic. We didn't know if we were going to be able to get back in. Luckily, we heard papers rustling inside the locked office and knocked. The owner was insider and she was incredibly nice and helped us out. Phew! The hours for the restaurant downstairs were strange too - closed on Mondays. Open only for brunch on Tuesday and Wednesday, then open full service the rest of the week. We had lunch there on Tuesday and it was delicious (Applewood Salad for me and my husband had the Chicken Panini - we both cleaned ours plates). So, in closing - the location is a bit strange and you need to be pretty self sufficient since the hours are sporadic, but the rooms are beautiful and comfy, the restaurant was tasty and the customer service was wonderful. I would recommend this hotel for a romantic weekend away where you don't plan on leaving the room much.

We stayed at the Sheridan House this weekend and were so impressed with the service and genuine…read morehospitality shown to us. We stayed in the beautiful Napa California room. The room was very clean. The shower is exquisite, you won't want to get out. We attended a private party in the cafe then had breakfast the next morning. We loved all of the food that was served and were very impressed with everything overall! We would stay here again in a heartbeat.

As expected for a Hilton, the service was Great and the rooms were superb…read more We only stayed here for one night.... Maybe 12 hours but the staff was great and the breakfast wonderful. Would definitely stay here again. Rooms were very comfortable

Stayed for Labor Day weekend and was very impressed with this location. The property seems very new…read moreas the decor, rooms, swimming pool and overall appearance were vibrant and new. The carpet and couch cushions and sofa couch had no wear and tear whatsoever. The suite was extremely spacious with plenty of lights, usb outlets and a big screen tv. There was even a nice dividing curtain that could be used to separate the couch/tv area with the beds. There is a full kitchen with a fridge, sink, dishwasher, microwave and the cabinets were well stocked with utensils, plates and bowls. Staff was extremely friendly and helpful. Other reviews about the breakfast here were not exaggerated. Had the best breakfast here as they use real eggs, quality of the meats and other offering were easily a step above what you get elsewhere and there was great variety. Meats included bacon, turkey sausage, vegan sausage and chorizo. There were bagels, biscuits, home fries, different types of bread, oatmeal and make your own waffle station. There were many different sauces and aiolis to use as well. I highly recommend this hotel and will be coming back. It's a short 10 minute drive to downtown Milwaukee and there's plenty of parking.

A very quiet and clean little motel the owner is very friendly and for 40 dollars on any night…read moremakes this a good place to spend a night or two, no wifi though it's the only set back.

Milwaukee, you surprised me in the best way possible. I'm so in love with this city for it's…read moregenuine charm and hospitality. I came here for work during Halloween season, and the decorations covering the hotel were festive. These were some of the nicest, warmest, most welcoming staff members I've ever met. Just a lot of "awww" feelings. It's the details that matter. They have a well-stocked lobby store, plenty of parking, and a cool outdoor fire pit. They have a pickup table for delivered food (thank goodness) and a morning coffee station with STRONG beverages and French vanilla creamer. Even their wake-up call was cheery. Being so close to the airport, I look forward to staying here again.

I would like to provide a second review after speaking directly with the hotel manager. Overall,…read morethe hotel was in good condition, with the exception of the bathroom, which had mold and other issues. The manager was not aware of the condition of the room or bathroom and took the situation seriously once it was brought to his attention. Most of the difficulties I experienced were related to Booking.com and their customer service. However, I want to recognize the hotel manager for taking responsibility and addressing my concerns professionally. He assured me that he will review the accommodations and inspect the rooms to prevent similar issues in the future. The manager followed through on his word and took care of my situation, including addressing my concerns regarding the booking. I appreciate his professionalism, accountability, and willingness to make things right.

Love love this place! We have been coming here for years with the children! Best ages are below 12,…read morehowever, this is fancy camping and love it! So much to do, clean bathrooms, beautiful scenery, beach and waterpark, it's like six flags but camping. Great camping experience for the children, nothing to complain about, even the young staff is super nice and helpful! If your not big on camping, but you want your young ones to experience it.. this is the place-- I have been camping for decades all around the state, this one is top on our list for the children to experience a bit of glamping! Will always be coming back! Drone show is the coolest thing!

Our family recently stayed at Yogi Bear Jellystone, and unfortunately what should have been a fun…read morevacation turned into a stressful and frustrating experience. Shortly after our stay, a member of our family developed numerous bites. I am attaching photos taken the day we left the campground, along with updated photos taken several days later showing that the bites continued to worsen. After contacting management, they sent us an Ecolab inspection report stating that no evidence of bed bugs was found. We went and saw a doctor. As a paying customer, you expect some sort of compassion, open communication, and a willingness to investigate further--not a report that, from my perspective, did not reflect what we experienced. Given that this occurred during the busiest part of the camping season, it was hard not to feel like protecting cabin rentals and the campground's reputation was given a higher priority than addressing a guest's health and safety concerns. Whether that was the intention or not, that is certainly how the situation came across to us. I encourage anyone considering a stay to review the attached photos. Everyone can draw their own conclusions, but our family's experience left us feeling extremely disappointed. We understand that no business is perfect, but how a company responds when something goes wrong says everything.

After writing a good review, the hotel owner charged us a fine for having our dog with us - we…read morebooked here on Priceline specifically because the hotel policy is stated as "pet friendly." They went beyond being simply unfriendly; the owner harassed us and cursed at my wife. He said he "didn't give a sh** what the policy on Priceline said." Heed the Yelp advice and avoid this Baymont. Also, join me in reporting this business to the BBB and Waterford chamber of commerce if you've been scammed, as many reviews state they have. I also have to mention that the cleaning staff of the hotel was beyond incompetent. We had the same inept worker tap a keycard on our door several times, starting early morning.

The bathroom was filthy and the toilet had pee from the last guest on it. The carpets were torn and…read moresmelly, the window ledge had brown caulk and stickers all over it, the pool was literally green with algae, and the staff, when they were actually at the desk was rude and dismissive.