You can read the other reviews, I'm not going to add anything extra. This is by no means the worst hotel I've ever stayed at, but it's far from the best Hampton we stayed at just a few weeks back in Pennsylvania. If you're in the Matthews area, there are LOTS of hotel options, so check those out first. If you have to stay here, just expect "Meh." read more

This place is a disgusting!!! Mold, bugs, holes in the carpet, bathtub has holes in the fiberglass, pot smell in the hallways and stinky room with dingy greasy upholstered chairs. The pool is half filled with green water. I cant wait to check out in the morning and get out of this hotel of horror. read more

I wish I read Yelp before I booked here but Ive never had to worry about staying at a Hilton property until now. This is probably the worst Hilton property I've ever seen. It is in terrible shape and desperate for an update. I've never stayed at a Motel 6. But I imagine this is what it would feel like. The shower is disgusting with cracking fiberglass and black mold where caulk should be. The bathroom vanity is scratched and gouged. The floor is the kind of dirty a mop won't get up. The toilet runs on and on. Tiny tv's. Internet persistently drops and the server is not up to date. I could go on but you get the idea. Any of the recent reviews say it all. Don't stay here! The only reason it gets two stars instead of one is the staff is friendly so they do the best with what they have but Hilton needs to remove this from their properties immediately. read more

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I stay in Hilton properties in the Carolinas 60+nights a year and know what to expect and don't get bent out of shape when something isn't perfect. However this Hampton Inn is lacking and will go on my do not stay list. I was not offered water at check-in and figured I'd just get some in the fitness center. After a run on the treadmill, which was working, I walked over to the water dispenser which was empty. I realize this is out of the hotel's control, but on my return from dinner I walked through the smell of pot smoke to get back inside the hotel. The stopper in the tub did not work. The bed was comfortable but the pillows were not. I'm not a huge breakfast eater but would have preferred regular water in the juice machine instead of the flavored water they had. The "hot" water in the coffee area was barely hot so I threw it out. read more

The area around here is nice with lots of food and some stores. The hotel has been renovated but with the landlord special. Suck on covering on the doors and paint everywhere. The mattress is really dilapidated, my husband and I rolled to the center of the bed, water dropped in the bathroom and the toilet kept running intermittently. The sink is cracked and doesn't drain. read more

I'm a Hilton Honors Member and I booked 4 nights at Hampton Inn Matthews Charlotte on Chase Travel Rewards, who apparently uses Expedia, for a Mobility Access Room with a roll-in shower. My confirmation lists that room specifically. I arrived Saturday at 7pm after a 10 hour drive, tired, checked in, went to my room and found the bathroom had a tub with very low grab bars. I immediately called Derrick at the front desk and was told this was all they had until Monday. I explained that I needed a walk-in shower and asked if they could call other hotels and see if an appropriate bathroom can be found. My reservation at Hampton/Expedia was non-refundable and I had accepted that non-refundable status as it was the room I needed. I thought perhaps if the desk found the right room at another Hilton brand property, my money already paid could be used for the correct room. When I asked for this courtesy, I was told a flat "no". I tried to explain that this was an ADA issue and then asked if Derrick, if he knew what the ADA was. The line dropped immediately. I wondered if Derrick had just hung up on me or had the call just been dropped. So I called Derrick back and he didn't answer. I let it ring more than 13 minutes without an answer so I headed downstairs to the front desk. He acknowledged that he had in fact hung up on me as he maintained I was "rude". I guess asking him if he knew what the ADA was "rude". When I asked a second time about help calling around to see if my reservation could be moved to another property, Derrick said "No, you have a phone!". When I asked if I could get a refund he told me "no". I pulled a chair around in the breakfast area and proceeded to call Chase Travel Rewards to see if they could help get a refund. The Supervisor verified that I had indeed booked a Mobility Room with a tool-in shower. I spent 1 hour and 2O minutes with Chase on the phone while they tried to call the hotel desk and Expedia. Apparently, the Chase Supervisor heard the way Derrick spoke to me, on their recorded line. About halfway through the call, the Chase Supervisor said it appeared that Derrick had gone into the system and modified my reservation on Expedia to show a tub while we were on the phone. I asked Derrick to get the hotel manager but he refused saying the manager wouldn't be in until Monday. I asked him to call the manager more than once. Eventually, when I asked again, Derrick said he had spoken to the manager. I asked what the manager said. Derrick said "I'm not going to tell you." I was crying by this time but eventually I stood up and went to the desk, in an attempt to make some progress and Derrick shook his finger in my face, 6 inches away from my nose, multiple times. I was stunned again as he shooed me away. Before or after the finger shaking, Derrick did say the manager offered to comp me that night and then refund me the remainder if I was able to get another hotel in the morning. Since I was on hold at the time while the Chase Supervisor continued to try to get Derrick to answer the hotel phone, she didn't hear this commitment. Consequently she suggested I keep the line open and ask him to verify this offer. He did repeat it on a recorded line. I managed to find another ADA room with a roll-in shower in the morning and informed a young woman at the desk what was going on and that I was leaving and had been promised a refund for all four nights. Now a week later, the Chase Supervisor and others from Chase have not been allowed to speak to the hotel manager even though they have called daily. I have not gotten a call back from the hotel manager either. Expedia has also declined to issue a refund saying their system shows a room with a tub was reserved. Completely untrue as my reservation email will attest. Also to add insult to injury, I have now received an invoice from Hilton showing that the hotel billed my credit card for parking. I called the number on the invoice and a case number has been assigned with a 48-72 hour time frame to get a return call from Hilton. 72 hours have now passed without a return call from Hilton. Today, I read many other bad reviews about this particular hotel, that its lobby stinks, which it does, and various disparaging comments the staff. So right now, I'm out hundreds of dollars and no resolution in sight. read more

Hampton Inn Charlotte/Matthews - Hotels Near Me - Matthews, North Carolina

I wish I could give them no stars. There is a foul odor of sewage as you walk into lobby. It was also in elevator. I asked front desk man to cancel room but of course he couldn't do anything because I made it thru Expedia. Thanks rude front desk guy. Why did you offer to cancel it without looking to see how it was booked. Long story short Expedia called front desk and allowed cancellation. This whole process was a waste of my time and energy and can you imagine eating breakfast while you are smelling sewage!!!!! This hotel should be shut down until fixed. Hilton I am ashamed of you for allowing this to continue. And front desk man you need a few classes in customer service and a mask so you won't have to smell poo all day at work. read more

I had to change rooms 4 times. Even the last room the shower didn't drain after the manager supposedly checked it out. Never again. First room tub was either very dirt lumber missing finish, second the sink wouldn't drain at all and tv didn't work, third smelled sour like an old wet dog. I travel with teams year around. This is my worse experience ever! I usually stay at Hampton or Marriott. It doesn't have to be brand new but should be clean and functional. read more

First off the rooms smell bad like mold, mildew, They never came to clean my room for 4 days I called the front desk and of course he said there isn't anything he could do even though I requested it this mornin. He told me I could come get fresh towel. I said, he should bring them to my room....He "Tom" quickly told me no.... I called him back and explained that I use a scooter and cant physically carry a stack of towels and my service dog. He told me to leave my service dog in the room. You are never suppose to do that according to the ADA I ended the conversation by saying that this is suppose to be a hospitality business. I told him he was lazy I'm literally 6 doors from the front desk. Toilet clog up on day one and the bath does not drain out when you take a shower the tub fills up to your calves! They charge for parking just to be greedy me. I will be calling the corporate office read more

The worst breakfast in hoteldom unless your breakfast bag is carbs and sugar. Elevators don't work. No maid service. AND, worst of all, Hilton's reservation service has become infuriating. read more

Hampton Inn Charlotte/Matthews - Pitiful breakfast. - Hotels Near Me - Matthews, North Carolina

The room rate was $118.94 with taxes. We had two rooms. The carpet in one room was worn and threadbare at the entry door. Most of the furniture, which appeared to be old and well-used, had scratches. The black-out roller shade on the window was frazzled on the edges and very used. The KIng beds were old and you can feel the intersprings in the Mattresses. These Beds are past their useful life as far as a "Good Night" sleep. Small bed pillows were "not fluffy" and were equally as used and uncomfortable. The ceiling in the bathroom had a section that had been sawed out, drywall screwed back in, and the screws were exposed; a perfect unfinished and unprofessional look. Caulking around the top edge of the old tub was haphazardly put in place and further supported an unfinished and unprofessional appearance. No ceiling fan in the Bathroom. Water pressure in the tub/shower was extremely high: the showers use lots of unnecessary water. The toilets flush for about 30 seconds draining lots of unnecessary water down the drain. (about 2-3 times the water of a current toilet). The entire hotel had two (2) carts for arriving and departing customers to transport luggage. When we requested 2 additional bottles of water at the Front Desk, we were told that they were out of Water! The Front Desk was unattended on several occasions with the Sign posted on the Front Desk informing that the Desk person would return in a few minutes. The hotel location is near many "chain" type restaurants. The internal door on the bathroom had some type of self-adhering wooden-looking paper on it to make it look better: it didn't make it look better; it made look cheaper! I'm a Hilton Honors Member and have never seen a Hilton Property that looks like the Hampton Inn, 9615 Independence Pointe Parkway, Matthews, NC. 28105. Can't recommend this property and won't return. read more

I needed a last minute stay in Charlotte, and this Hampton Inn was right around the corner. I got a better deal at the front desk than I would have online. Excellent customer service and friendly employees. Very clean. There was coffee in the room and downstairs at the free breakfast. The food spread was grab and go, but there were guests eating in the dining room spaced out at tables. Only reason I gave it four stars was because the paint was peeling in the bathroom and in the bedroom, but aside from that it was a wonderful stay! Just leaving after a late check out and feeling well rested and ready to go! I'd recommend it! read more

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Unclear and unethical billing practices. Not forthcoming about charges. Claims "free parking" on the Hilton app yet they charged me $2.13 for a "parking recapture fee". Seems like a minor amount to complain about but this charge makes it a nightmare for corporate expense reporting. And; how do you know I parked a car? I was never asked nor did I provide any vehicle information. Also the rate I was billed did not match the rate I booked via Hilton.com. Additionally the room was dirty and in disrepair. No A/C in the "gym" which only offers a treadmill, stationary bike with no weights and with an out of order bathroom. WiFi was slow and unreliable. Breakfast was limited and not well stocked. A lot of items including ice machines are out of order. Avoid! read more

As a lifelong Hilton Diamond member I give this hotel Zero stars! Based on the consistly poor reviews the management and owners clearly do not care. I stay in Hilton properties over 100 nights per year as a business traveler and have stayed in this hotel 10 times in the last 2 years as it is the most convenient Hilton property to my clients. Never again! It is the worst run, dirtiest and most disgusting Hilton property in the country! I have had multiple rooms that smelled like a pack of wet dogs, A/C that didn't work, serious mold in the shower, drains that wouldn't drain, a dirty diaper in my bathroom, etc. Sadly, each time I complained I got an attitude after I overpaid for this crappy room! Long story short, DO NOT EVER STAY HERE! read more

This is one of the worst Hamptons do not stay here. It is not clean, mold in the shower, the shower floor was soft because its soaked water pours out of the shower from underneath and soaks the bathroom floor and room floor for a tripping hazard, the hotel is tired. But the cherry on top is BUGS BUGS BUGS. In our bed and everywhere in the room. Not good, Hilton properties are going downhill. read more

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Dirty, in need of repairs, lobby smelt like sewer. Breakfast was very low quality. Way over priced this should be a 50.00 a night hotel. All Hampton inns are not the same I should have read reviews. read more

This was probably one of the worse hotels I've stayed at. Was in town for class for a week. The front desk was never helpful, their breakfast was barely fit for an animal. The rooms were run down and smelled bad. The bed coverings were outdated, the internet was nonexistent. The pool was dirty, so never got to even try it. Very dissatisfied by my stay here. If I ever come to this area again I will not be coming back to this location. read more

There is nothing good I can say about this hotel. The bed was absolutely terrible. The breakfast was the worst of any Hilton brand. It was small and people were waiting for food. The worst thing is that they charge for parking in their own lot. It was $3.87 per day and today I noticed it went up to 5.12. I stay at many Hiltons and this is only one that charges. I told all of my concerns to hotel but they didn't seem to care. read more

Pros: -Desk clerk at night during check-in was a friendly fellow. -I really liked the room and bathroom layout. -excellent window shades Cons: -Unfriendly and unhelpful day clerk. The fifth floor ice machine was not working and the first floor was having an issue. I asked which floor had a working ice machine and she said, "Not those" in a surly manner... like, "Duh, dumbass, try another floor." -Other people's pubic hair and head hair on the walls of the bathroom. Very obvious. -Sink had brown stuff in it when I arrived, maybe coffee residue. -Morning breakfast drink machine inop... not sure if broken or just not turned on, there was no sign. -Cleaning lady KNOCKED ON MY DOOR WITH THE DO NOT DISTURB SIGN POSTED AND ASKED IF I WAS CHECKING OUT. YES, I WAS ASLEEP. For this they get a ONE star review. read more

Booked off hotel "stars" online. Wish I would have read these reviews first. We stayed here because it was not only close to what I needed but they have a good covid cleaning plan in place and it's nice to see doors sealed shut after being sanitized. That being said. The bed was awful. A sheet that felt like it was scratchy wool under a thin "blanket" which was just a thicker sheet if you ask me and then some stupid lace thing that was just as scratchy. Definitely avoid if you're wanting a good place to sleep. read more

This Hampton Inn is a perfectly fine place to stay. The beds are comfortable and clean (they are really adamant that they wash the duvet as well as the sheets), the shower adequate and the wi-fi free and not painfully slow. All of this at an extremely reasonable rate, AND they throw in a free breakfast. That's a good deal. My only serious issue, one for which I almost deducted a star, is that they are sexist. Maybe not the staff (who were all extremely courteous), but the toilets are clearly biased against men. It was literally impossible to leave the seat up, which I discovered when it slammed down and nearly made me a woman myself. As someone who likes to multitask and brush my teeth as I go #1, this inconvenience cost me at least 30 seconds every morning I stayed here. And quite frankly, it's unacceptable. read more

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They have cockroaches on the floor and on the walls I told the hotel manager and with no emotion told me that he would give me my money back and I can go stay at a different hotel. I quote " there are plenty of other hotels in the area" I had traveled for 1100 miles, trusted Hilton to be legit and this is how I get treated, he could care less, no empathy I know he's from New York but come on, forget about it, so anyways I called Priceline and they told me to go kick rocks. They might as well be AI . There's nothing they can do about it. It's 3 o'clock in the morning and what am I gonna do, there's roaches here and they also offer a free breakfast in the morning. Think about that. They just don't care. Why do I feel like I'm the one being out of line? I guess the people at Priceline and the manager are ok with having cockroaches in their beds. How disgusting!! The posted picture is a crushed roaach that I killed on the wall. Maybe the president and vice president of this company should come stay at this hotel, and have a good time here they treat us like we're are second hand people and we deserve to live in the trash that they offer us. I'm gonna make sure that on every social media site I place this comment. Why, not if I can get 20 people or 30 people not ever come here again that seems about right! read more

Hampton Inn Charlotte/Matthews - That's a smashed massive roach. I found on the wall looking at me. Disgusting damn right I killed it. - Hotels Near Me - Matthews, North Carolina

The hotel itself is in good, clean condition despite the construction happening on the exterior. Our room was spacious and clean, and the bed was extremely comfortable. The breakfast was pretty good for a continental, but I noticed there were issues keeping it stocked with food. My main issue that will result in me NEVER staying here again and ensuring that my family and friends do the same, is that I left behind two pairs of jeans and a pair of expensive workout leggings that were stolen by staff. I called the hotel and spoke with someone about my items, whom told me someone else would be in contact with me but that never happened. I have since called the hotel TWO additional times and it is absolutely impossible to get into contact with some. This could be the nicest, cleanest hotel in the entire US and I would still never stay here again due to the extreme lack of customer service and untrustworthiness. read more

The night auditor Jamie was super helpful as I came in around 3:00 am to check in. She handle all my needs. It was a pleasant change as most people working third shift seem to be annoyed when asked to do something for a customer. read more

I was incredibly disappointed in this hotel. My husband travels a lot for work & hockey. Hampton Inn WAS his "go to" hotel. I don't think we've ever seen one this nasty. 1. There was a huge dead roach on the floor of our room. 2. Rat/mouse feces on the carpet. (Picture included) 3. There was pubic hair on the shower wall upon arrival. 4. If you walked around barefoot in the room, your feet would turn gray and sticky. 5. The toilet water was scalding hot. So hot, the handle and seat were hot to the touch. Generally that wouldn't matter but if the lid was closed it created a lot of steam so the seat was soaking wet. 6. Dead bugs in the halls (picture included). I wouldn't normally even notice but after the giant roach I started noticing all the bugs. 7. The pull out bed/sofa still had old sheets on it from previous use. I told the guy at the front desk about most of these issues. He was pretty casual about it. When I told him about the toilet his response was "oh, yeah we've been meaning to take care of that". I find it incredibly hard to believe this room was properly sanitized to high pandemic standards since it wasn't even cleaned to meet a low standard. I've honestly never seen rodent feces on a hotel floor. read more

Hampton Inn Charlotte/Matthews - More dead bugs in the halls. - Hotels Near Me - Matthews, North Carolina

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Horrible hotel. Payed extra for an upgraded room. Got to the room after walking through the smell of sewage to find a non upgraded tired room. The hotel needs a serious makeover and should not be allowed to be called a Hilton. Staff was unfriendly. Not one hello, good morning or even eye contact. Went to what is supposed to be a gym. A bike and broken treadmill. Breakfast is the worst I have seen in a long time. Owners should be ashamed of this place. I am a Diamond member, but today I am sickened by this hotel. Hilton, you are better than this. If your owners can't keep standards, get rid of the. read more

Many loud arrogant people staying at this hotel, honking their horn to lock their car over 10 times?

Hilton I made the mistake of choosing this hotel again after a bad experience before. This time of course disappointed yet again. I choose that there were 2 adults and a child. Yet all there was in the room was a bed and no pull out or couch even. The digital key wouldn't work and no one would answer the phone just like the previous stay. I walk down to the desk and an employee is standing there right beside the phone. I get a key and go in the room to find the sleeping issues. On top of that the quilt is barely thicker than the sheet with very little warmth to it. This was ridiculous. I call to ask for a cot, of course they don't have any. He tells me there should be a pull out yet there isn't. He says he will call me back but never does. 30 min later I call back to yet again no one answering the phone for 5 minutes. I walk down and there he stands. I ask about the issues of the cot and he says they haven't been able to find one yet he is just standing there h another employee just behind the wall. He acts like he is trying to find another room for us but isn't actually doing anything for 15 minutes while I stand there. I ask for a bunch of blankets so I can make my daughter a bed on the floor and he hands be 2 cheap rough blankets. I ask if there are any comforters or something I can get to lay down and he says that is all he has. I am beyond ill and fed up with this hotel and Hilton Honors. I need to go to bed and I need rest for tomorrow. read more

My account was noted for every issue I had but management never contacted me. Besides the power outage for many hours and no staff to assist in any way, I have found that every Google review was my same complaint as well and seems to be going on for a long time! Some of the issues I had were Different types of bugs in my room, Shower had zero shampoo and the body soap was lotion and hard to scrub off after finding out the hard way it was lotion! The shower drain was clogged and the tub filled up with filth while I showered. The toilet was dismounted from the floor! I have no clue how there was no flooding with the toilet only being secured by its water pipe, it wobbles freely and the lids don't stay up. The desk area where I work had flickering lights that were annoying and no other room light was close enough to be used instead. Some vent panels that were banging in the wind and rain which was annoying and also let in rainwater so the carpet by the window was soaked. The lobby and 3rd floor smelled really bad like sewer just like the Google reviews mentioned. The overall attitude by the staff was very poor and no one wanted responsibility and always said I should speak to the next shift person or GM which was still a dead end. My account should be noted but no one is emailing or calling me and I am watching closely for contact to be made. The ice maker by elevator was moldy and I took video as proof and even the bright CLEANIN light is lit. I spent 6 days there and never got cleaned. The TV Remote had a few broken buttons, the batteries were ok and I confirmed it was some buttons. made TV unusable. They also charge for parking as a standard even if you dont have a car! I had a work colleague pick me up daily so I had no car to be charged for. The speech used by staff speaking to each other was very vulgar and nasty and no customer should hear it. I have documented this review as well as my other reviews and videos and hope Hampton Inn can make good on this. I won't release the video to a well known social influencer for a bit to see if this is corrected. read more

if there was an option for zero stars I would leave it... this is a hilton property so you would think you would get hilton quality... boy was i wrong. i was in the area for work and chose this hotel and immediately regretted it. as i was sitting in the lobby waiting for my room to be ready i noticed the insane amount of bugs crawling along the lobby windows near the breakfast nook. i was immediately worried but decided to give them the benefit of the doubt considering we are in the south and bugs are prominent. I then ventured into my room that smelled like wet dog, and had bugs crawling on the ceiling. I stayed through the night due to my work schedule and went down the next morning for breakfast, only to find bugs, crawling along the breakfast nook. I went through my day at work and came back to more bugs and the power out due to a storm (not their fault), but when asked for a snack from the front desk, I was told no due to the power being out, even though I suggested writing down my room number and last name, to charge to my room when the power came back on.. I was told no and " I don't want to deal with that". from there, my further experience has only been filled with more bugs in my hotel room, along with a foul stench. I am apart of gen z (the generation who refuses to leave bad reviews and be 'karen's)... but i couldn't in good conscience not share what an awful experience i have had with others. avoid this place at all cost! read more

My account was noted for every issue I had but management never contacted me. Besides the power outage for many hours and no staff to assist in any way, I have found that every Google review was my same complaint as well and seems to be going on for a long time! Some of the issues I had were Different types of bugs in my room, Shower had zero shampoo and the body soap was lotion and hard to scrub off after finding out the hard way it was lotion! The shower drain was clogged and the tub filled up with filth while I showered. The toilet was dismounted from the floor! I have no clue how there was no flooding with the toilet only being secured by its water pipe, it wobbles freely and the lids don't stay up. The desk area where I work had flickering lights that were annoying and no other room light was close enough to be used instead. Some vent panels that were banging in the wind and rain which was annoying and also let in rainwater so the carpet by the window was soaked. The lobby and 3rd floor smelled really bad like sewer just like the Google reviews mentioned. The overall attitude by the staff was very poor and no one wanted responsibility and always said I should speak to the next shift person or GM which was still a dead end. My account should be noted but no one is emailing or calling me and I am watching closely for contact to be made. The ice maker by elevator was moldy and I took video as proof and even the bright CLEANIN light is lit. I spent 6 days there and never got cleaned. The TV Remote had a few broken buttons, the batteries were ok and I confirmed it was some buttons. made TV unusable. They also charge for parking as a standard even if you dont have a car! I had a work colleague pick me up daily so I had no car to be charged for. The speech used by staff speaking to each other was very vulgar and nasty and no customer should hear it. I have documented this review as well as my other reviews and videos and hope Hampton Inn can make good on this. I won't release the video to a well known social influencer for a bit to see if this is corrected. read more

Not clean/gross!... We've been staying at Hamptons because they are always clean and nice, but definitely not this one. The room I received was gross. The photos say it all, but there was poop or something smeared on the toilet paper holder, the toilet itself was not clean & hair on the shower walls. Furniture was also used/showing a lot of wear &/or broken. See photos. read more

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This hotel was responsibly priced. Check-in went smoothly and they have free complimentary breakfast which is a huge plus. The rooms were spacious and clean. Even thou, it looked cleaned I still sprayed the sheets with disinfect, I'm germ a phobic . If you stay at the hotel you receive 10 percent off you dinner at Applesbees next door. There was ample parking and close to the entrance. Only thing you have to do is make sure housekeeping cleans the room and leave towels. read more

Worst Hampton Inn I've ever stayed in. They had me on the first floor (I am a woman and didn't feel comfortable) directly across from maintenance and diagonally from housekeeping. Every single morning they started making noise at 7 am. I could hear ever door slam shut and open. Breakfast was gross. And my room smelled constantly of wet dog. I won't ever stay there again and I hope this review provides enough warning. read more

This hotel is clean and the beds are fine. The problem is that it is way understaffed. I called the front desk three times last night to get an extra towel and no one ever answered. So I had to go down to the front desk first thing in the morning to ask for the towel. That's pretty poor customer service for an already barely average hotel property. read more

Clean with FREE breakfast and M-W-free appetizers at 5:00 p.m. We were pleased to see how centrally located it is to downtown Matthews. (the street running along-side the hotel is Trade Street-the main drag) You can also connect to Weddington Road here. (the Plantation Mall, Mario's, Kokoros are a must do-see reviews) read more

I am not impressed. The rooms are much smaller compared to other hotels we typically stay in. The rooms do not come with a fridge and microwave. It is $10 extra per night which are teeny tiny and smaller than my daughter play fridge and microwave. For staying 5 nights we could go buy our own microwave and take it home with us! The beds are small...we got the two doubles...which are full size beds. Had I know a king with a pullout could have been an option I would have preferred that. Not able to change at this point. Stuck with this room for 5 days with two kids and my husband makes me cringe!!!! We may look into switching hotels for our next 4 nights!!! read more

One of the best Hampton Inns I have ever stayed in. We had a dog with us and they are very dog friendly. Definitely would stay there again! read more

We've stayed in Hampton Inns over the last week, and this one stuck out to us like a sore thumb. Ice maker didn't work Vending machine was broken We parked the truck and tried to walk in the side door with our luggage and the key card reader was broken The pool had nasty green algae The room was outdated (it doesn't look like much upkeep was done beyond the white bedding) We asked for a nonsmoking room but always smelled old smoke. We had to leave the fan on constantly The breakfast was fair, the coffee tasted old, and they didn't have decaf. The gym only had 1 treadmill and 1 stationary bike. No weights If you can, I'd suggest you stay at a different Hampton Inn within the area, this one isn't worth your money. read more

Friendly staff. I like the pre-check in option on their website. Just show ID and I have my key and in my room. Choice for breakfast wasn't as good as some Hampton Inn's (microwave the eggs or bagels), but still good. I'd come back. read more