I've been staying at Hampton for the last 25 years and it's always been a great choice. I would recommend Hampton as well for its excellent rooms and breakfast service, along with the friendly staff. read more

Very nice place, the rooms are spacious and very clean. The breakfast had a lot of options, low on fruit though ( 4 apples). The price had me nervous because usually you get what you pay for but I feel the room was worth a lot more than I paid. If I had 1 criticism of the room it would be the pillows, they were thin. The full size fridge was awesome to have for a 2 day stay. read more

Pretty amazed by the cleanliness of this property as compared to other Hampton Inns i have stayed so far. It looked more like Doubletree. The staff was super helping. They upgraded me to king suite for free. I wanted late check out so they gave me until 2pm to check out. Breakfast lady was super nice and asked me at every step if i need any help. Staff was super polite. Amazing experience. I am going to Lansing again next week and definitely stay there again. read more

See all

The highlight of this place is the incredibly helpful and polite woman who makes the breakfasts. She's fantastic and the breakfast is pretty good for a cheap hotel. It's an old, outdated hotel. Very 90s contemporary. The carpet in the hallways is filthy but the rooms were pretty clean. The staff at the desk aren't friendly, but not rude either. Great location because right next to Meijer and Applebees. read more

Thank goodness my son is a night owl, he woke me up frantic, telling me the room had bed bugs!!! Called to the front desk and the women didn't seem too shocked, and asked if I wanted to change rooms???? What??? Of course!! She moved me from my room on the first floor to the fourth floor. I was so disgusted, I could hardly sleep. When I checked out, the morning staff and managers were aware, but only the front desk clerk addressed me, the rest stayed in the back room. I sent a message to the management of the hotel, with no response. If one room has them, many others do as well. That hotel has an infestation problem. I see a review from August saying they experienced bed bugs there as well. Never will I feel comfortable staying there! read more

See all

1st night unpacked then found out no ac just heat and frig didn't work. So we packed up an moved to a new room. Night 2-4 had ants in our room they asked if we wanted to move again and we said no. They were unhelpful dealing with the ants and had to borrow their sprays and kill them ourselves. They are nice but either stay on 2nd floor or go elsewhere. read more

Pros: The staff is very friendly and personable! We had an ice storm while I was there and one of the workers brought extra ice scrapers from home in case any of the travelers were without one. The rooms are clean and comfortable with nice amenities - microwave, mini fridge, coffee. The free breakfast has good variety - fruit, eggs, oatmeal, yogurt, waffles, pastries. Coffee & tea are always available. Fresh cookies when you check in! Cons: The windows leak noise. I checked twice to make sure the window wasn't open because the traffic noise was so evident. You can also easily hear noise from other rooms and the hallway. If you're a light sleeper, bring earplugs. The hotel is showing some wear. The paint in my shower was chipping and the furniture was scuffed. I would still stay here again when in the area. read more

The best Hampton Inn I have encountered in my travels! Sparkling clean, all environments fresh and and sharp, nothing worn or tired looking. Friendly staff and a nice breakfast. A place I am happy to recommend. read more

Checked in at 3 and turned on the ac in my room. Came back at 10 to a boiling hot room. When I called the man at the front desk to switch rooms, they were "booked" and would "have someone look at the air conditioner tomorrow." (Weird that they were booked with less than 15 cars in the parking lot...) Luckily the issue was resolved when someone competent (and very sympathetic) arrived at the front the next morning and gave me a new room with working ac. The entire front desk was apologizing on the guy from the previous night's behalf, and I don't think it was the first time they've had to do that. My stay was pleasant other than the first night...but I do think they need to do a bit more sound proofing. Pretty sure the person on the floor above me was having a bowling tournament at 12am. Place was clean-ish for a cheap hotel. Gets 2 stars because of the free, delicious breakfast plus cookies and goodie bags. Honestly the rest of the staff, with the exception of the unhelpful, younger, black male at the front desk is very nice so that's a plus. I'd probably give them an another star if it weren't for my experience on the first night. read more

Hampton Inn East Lansing - Yuck!! - Hotels Near Me - East Lansing, Michigan

See all

MSU is less than 10 minutes away and this is a really great place to stay if you're dropping off a student. Pretty standard Hampton Inn fare... but done completely right. Staff was very friendly and helpful, and got everything right on a complicated itinerary. The hotel was maintained well and had an excellent fitness center, laundry room, and pool. Giant Meijer store next door (1 min walk) can get any need met. Hotel and staff served me well and I enjoyed my stay there. Some of the older reviews below say the hotel is run down and dirty. That was definitely not the case when I was there; the hotel was spotless and looking fresh. read more

I travel extensively and always choose this location when staying in Lansing. The place is clean, the staff is extremely helpful and friendly, and it's close to a lot of good restaurants. I'm not saying the Hampton is a 5 star hotel but the service is definitely 5 stars. This is a solid affordable hotel that will not let you down. read more

Bed bug bites! Should've read other reviews about bed bug infestation. We had just spent 3 nights at Hampton Ann Arbor to help our older son's move to UMich and had a wonderful experience there but had to move to Hampton Inn East Lansing due to my younger son's SAT on Saturday in St John. My son sat in hotel room's upholstered sofa chair for several hours studying and began to complain of itch in legs. We didn't put the two together. He scratched himself throughout the night in bed, not realizing he was being eaten alive by bed bugs. The next day, he was covered in red whelps. I hold Hampton Inn East Lansing entirely responsible for my son's suffering and liable for his poor performance on SAT. read more

I stayed there for one night back to January . Overall I was satisfied. The room was clean. Even thought this is a basic two starts hotel , still providing breakfast to go bag. (Shame on those hight starts hotels using the pandemic as an excuse skip the breakfast) I like the guy name Wyatt in the front desk. He was very friendly and warm. When the pandemic is over I'd hug him and give him a kiss in the cheek. Thank you for the wonderful stay. read more

0/10 would not recommend. They had bed bugs on our friends room, I couldn't eat the breakfast because it wasn't peanut free, and we couldn't swim!!! This is an outrage and I am truly disappointed by the low quality of service and low standards. read more

I'm tempted to say 3 stars but "at least there are no bed bugs" doesn't quite merit that. This Hampton Inn location does a lot wrong: 1) Price. $185 for a room on a Tuesday night? Have to be kidding. You aren't the Marriott. 2) No housekeeping. I had a two night stay most recently, and when i returned to my room at 5pm, it wasnt cleaned. Dirty towels still on the floor, bed not made, nothing. 3) Upon close inspection, you will discover they don't clean their sheets thoroughly. While I didn't notice any stains or anything ultra-gross, I turned down my duvet to find hairs in my bed and on the duvet cover. Kind of nasty. 4) There are maybe 10-12 parking spaces in the front of the property. Before getting your room key, this means you're walking around the entire building (in Michigan winters) to get to the entrance. Just seems poorly designed, and not like other Hampton Inns I've stayed at. This is a minor gripe, mind you, and I didn't weigh this that heavily. No bedbugs though. I guess that's something. read more

We stayed here for the weekend and was so happy to find a dog friendly hotel in EL near MSU. The staff is super nice/friendly and the location is great as long as you don't mind a short drive/uber to campus. read more

Very happy with this hotel. Have stayed 5 times and have a nice, simple experience every time. Always clean rooms, good service at the front desk. The breakfast is a nice spread. The pool is a nice touch! I love that they have a MSU sign all the time. Coffee, tea, and cocoa in lobby is nice too. Very reasonable rates, though I do think they could take $40ish off and be more fair. read more

Couldn't have had a better experience with this hotel and staff! I was traveling from CA to move my daughter in to her dorm at MSU. Completely unfamiliar with the area, we had booked a room at neighboring hotel. Upon arrival, it was completely disgusting. We scrambled to find new accommodations, and booked online through Priceline. When we went to check in 5 minutes later, Brian was at the front desk. He wasn't sure how we were able to make a reservation, as the system said they were sold out. He was able to move things around and put us in a king bed room with a pull out sofa. I had my 2 daughters with me, so he personally brought up extra pillows and blankets for us. He also gave us the local travel magazines to acquaint us with the area. Our room was super clean, the staff was wonderful, even the breakfast provided was way more than we expected for such an affordable room rate. I will definitely stay here whenever I visit. Brian, thank you for turning what started out as a nightmare into a dream experience for us! read more

Solid place to stay the night. I stayed on a Tuesday and Thursday during the same week. The first room I had was very noisy. It sounded like running water and was so loud it woke me up twice during the night. The second night I didn't have any issues. The best thing about this hotel for business travel is that it's in the same parking lot as a Meijer. I walked over for a nail file one night. That was a very nice feature. I plan to stay here again the next time I'm in the area for business. read more

Dirty! You can hear between and above rooms. Breakfast bar really has minimal things to choose from. No eggs or sausage to choose from. Needs drastic updating. read more

This hotel was filthy!! The towels were stained, the bedding was dirty, and, to our horror, we woke to find BED BUGS in our sheets!! Disgusting!! I've had to thoroughly sanitize my pajamas, work clothes, and bag with no compensation WHATSOEVER from the management. When we called the front desk in panic upon discovering this infestation, the manger was unconcerned and acted like this was not a big deal. Don't stay here unless you really can't find a better place. Disgusting! read more

I was on a work trip and needed a place where both my dog and I would be able to stay. Comfortable room. I had the king suite with sofa study. The hotel is very welcoming of pets which was a plus. The front desk staff were friendly. The selections for breakfast changed daily and takes it a couple steps above your generic continental breakfast. Omelettes, sausage, potatoes and make your own waffles were showcased among cereals, fruit, yogurts and other breakfast items. The room is not very soundproof. I could hear the heavy walking upstairs and the laundry room next door. Lots of door slamming and activity there. Not far from MSU and you have several restaurants and 2 major grocery stores within walking distance. The daily price was a little high IMO for a Hampton Inn but I would stay here again. read more

I've stayed here a couple of times as I have a client in the area and have been satisfied with my experiences. I found the location to be central to anywhere you need to go in the Capital City area. The staff is accomodating and friendly. Breakfast and wi-fi is complimentary. Rooms are your standard Hampton - nice enough to be comfortable. The only thing that I would have expected there would be on-site coin laundry. My OCD makes me want to not take home dirty laundry so no on-site coin laundry is a disappointment. But otherwise, a-okay, especially since the price is right. read more

BEWARE of this place. I had a decent stay there in the Spring. We paid our bill and went on our way. When my credit card statement shows up a month later, there was an additional $250 charge. I called and the fellow answering the phone said it was probably a cleaning charge for smoking in the room. We don't smoke. He gave me the name of a lady to call the following day. I had the insight to call my credit card company and put a hold on that payment. I called the lady the following day and it was clear I was guilty until proven innocent. I asked her why I was given no advance notice of this charge and she said they were not obligated to do so. She said she had photos of the cigarette ashes. I explained that we don't smoke. After 10 minutes she grudgingly said she would reverse the charge but that she would not do it for us a second time. Rest assured Honey Bee, there will never be a second time. Is this a scam? Perhaps. From a customer service perspective, it was an absolute disgrace. read more

The rooms are spotless and the bedding Is in very good condition. Well lit parking lot with ample parking. It's located on a side street off a major street so a person won't hear traffic noises. The front desk staff and other employees are genuinely nice people. read more

Eew, Eew, Eew. This was the worst hotel I have ever stayed in. Our room was awkwardly located in the lobby opposite the front desk. We walked in and the smell was less than welcoming, it was offensive. Someone had used the washroom just prior to our arrival and I wanted to turn around and make a fast exit. There were no other rooms available. The toilet was clogged and we were handed a plunger by the front desk to do the honors ourselves. I don't want to mention what was clogging the toilet! The hotel is pet friendly, which is fine, but there were gauges and scratches all over the bathroom door where a dog had tried to escape. Unsightly and easily remedied by a coat of paint. Due to our rooms' location, the eating/conversation area was just outside our door. It made the large and raucous group of people who were out there partying, sound like they were in our room. It was impossible to fall asleep and my daughter who was sick, was just miserable. My husband spoke with the front desk and gratefully the group disbanded after midnight. I could not wait to leave this hotel and I know for sure I will never consider a Hilton property again. read more

Very nice hotel, everything is Spartan themed which is great. Continental breakfast with a good selection. The bagel toppers are delicious. Very convenient location. I am only upset about how expensive it was to stay here. $200 a night? Not worth that at all. I only stayed because I was splitting with friends and our options were limited. They increased the rate for the Michigan vs. Michigan State game weekend, but that is outrageous. Helpful staff, but just way too expensive for a night. read more

This hotel creaked like an old house. I heard my upstairs neighbor each time he took a step. As a light sleeper, this was frustrating. The work out room was extra tiny as well. On the bright side, friendly staff, clean room, and not too far from good chain restaurants and an outdoor mall. read more

The front desk staff was super nice. We were given a room on the first floor. It was very noisy, and the guests in the adjoining room had their TV on so loud, there may as well not have even been a wall between our rooms. The weirdest thing, though, was the bed pillows. They were small and square! Yes, square! They were the size of toss pillows you'd put on your couch. Very weird. The small size was uncomfortable to sleep on. read more

Horrible experience here. The management was incompetent and the sanitation in the rooms was absolutely revolting. Definitely would not recommend staying here; there are better places in the area if you're looking for a hotel that's actually somewhat clean. read more

Along with the Kellogg Center, and the Marriott University Place, I worked with Hampton Inn. I needed a variety of room blocks for our daughter's recent October wedding reception at Spartan stadium. From our initial contact in May, to the actual wedding day, the Hampton Inn out performed the other hotels. That weekend was very busy on campus and accommodations were tight. The larger hotels knew their rooms would fill strictly based on location. They didn't care one way or another about our needs. There was almost an arrogance in working with them. Hampton Inn on the other hand provided room blocks. As they filled, they gave us more. They sent emails promptly when I requested updates, so I knew which guests were filling the block. Even our guests were impressed with the friendliness of the staff upon checking in and the cleaniness of the rooms. Initially, I was concerned that it wouldn't be as convenient for our guests as it wasn't on campus. It was very easy to get to. I gave it 4 stars because I didn't personally stay there. read more

Ok so this hotel kinda sucks. First we get there and the lobby smells like cigarettes, even though it has a sign that says no smoking within 50 feet. Then we get to the room and you could hear everything from the rooms next door, above you, below you, and across the hall. Then it was so lovely to wake up to bedbugs in the bed. Absolutely DISGUSTING!!!!!! I've never even seen a bedbug before and to be greeted by them in a hotel chain, that is normally held to a high (ish) standard, is completely unacceptable. When the manager on duty came up, she did not apologize or even act surprised, as if it were a common thing. Additionally, people in our group have food allergies and were unable to eat the breakfast because there was nothing peanut free. DO NOT STAY HERE!!!! If you do, make sure to bring your own food and garbage bags for your clothes after your stay, because you'll have to bag your clothes as a result of the beg bugs. 0/10 DEFINITELY would not recommend. read more

This is one busy hotel. And they should know that. There are about 18 parking spots in the front of the building. Plus the 5 or 6 that people make up themselves. When I arrived there were 3 cars under the canopy at the front door. So I went to the back of the building. With luggage in tow I get to the door and it is locked as you cannot open it without a key. Which you would get if you could park in the front of the building to check in? I came to my room after a busy day and it was around 4:30. Only to find that the maid was still two rooms away. So I went to dinner so I would not be in her way. At 6 my room had not been cleaned and I had a lot of paperwork to do so I could be ready for the next day. I took a bag with me to use the computer in the lobby and when I opened the door she greeted me, looked into the room and said. Oh! I thought I already did that room! Really. I don't have time for this and I went on my way. As I was doing my work I heard someone say that they bought a new dog and are staying here until it is potty trained. WTF! I finally got to my room at a little after 7 and I had about 3 hours of paperwork to do. This is totally unacceptable and I will question corporate about staying at a Hilton property in the future. read more

This property is located just Off Hwy 127 not far from the Campus of Michigan State University . It has a Applebees Restaurant on site and parking is not a problem . For shoppers it is a 1/4 mile east of the Eastwood Town Center . We have stayed there numerous times and check in has always been speedy . Theyof course have a hot breakfast in the morning and coffee/tea all day long . If you need a place for business or pleasure this property seem to fit right in given the good location . read more

The Internet sucks and I called the front desk, she answers rudely saying that she can't do anything about it. They have a $4.95 higher speed internet option. I asked if purchasing that would make any difference in the speed to which she said she doesn't know. Why the heck are you working here then?? The most stupid thing is when I read signs at the front desk saying that the customer is what matters to them. read more