Spent two weeks at Hampton Inn Gardener for a business trip! The room was very nice and clean,…read morestaff were friendly, and overall had a great stay. There is buffet style breakfast some items being 2 different flavors of waffles, pastries, toast, bagels, yogurt, and cereal. Then rotating hot bar items like potatoes, biscuits and gravy, eggs, omelettes, bacon, and sausage. There is an indoor pool, but no hot tub. Laundry on the 3rd floor. (book your room away from laundry because it is loud) They also have a gym and guest events going on in the lobby most nights. There is also Walmart right across the street, Panda Express, Arby's, McDonald's, and a gas station within walking distance. Also want to add I did some gaming on my laptop during my stay and the free WiFi did just fine handling online gaming servers. It was a little spotty between 12am-3am, but better than most free WiFi a hotel would offer! Make sure to make use of your do not disturb sign when you're inside the room or sleeping so staff is aware. My only very small complaint is I was sleeping my room and staff was knocking on my door at 8am, while I was getting out of bed they entered my room. It was maintenance doing fire alarm inspections and I just asked them to come back a little later so I could get dressed and ready for the day. There was fire alarm testing the rest of that day until the afternoon, but no postage in the elevators to notify guests or told when checking in. Maintenance never came back to my room to complete the inspection. It did not disrupt my stay majorly at all, just made use of my door signs when inside the room going forward!

So disappointed! I have always had a good experience with Hilton hotels but this Hampton by Hilton…read morewas terrible. The room was OK except the shower had poor water pressure, like a very weak "rain shower" stream. Housekeeping was supposed to be every other day but there was NONE in a 4 day stay. I had to call the front desk to get more towels after 2 days. They delivered them, but that was it. No cleaning, bedmaking, taking out trash, none of the usual tasks. Then when I wanted to use their "Business Center" to print, the 1 computer they had was down, and no one could fix it. They did have a nice coffee service and breakfast but that did not make up for the poor condition of the room. For a mid-level Hilton, I expected better, and previously have always had better. This one taints the Hilton brand for me.

I would give no stars if available. after making a reservation 5 days early, I was informed at 3 pm…read morethat they didn't have room for us. They overbooked and wouldn't charge us! I had already had a blowout. Now this. Since there were 2 of us, 2 horses, and a dog we couldn't just find a motel anywhere. I was more than upset. I had picked Gardner since it was close to our son and wanted to spend the evening with him. This particular Super 8 is run down and low on my desired places to stay but since the Hampton Inn wanted around $300 for 2 beds and a dog I figured I could handle it for 1 night. NEVER AGAIN. The "breakfast" was pathetic and unhealthy, toaster didn't work, and when I asked for water they pointed me to a faucet, no bottled water. The help looked very undesirable and unkempt, scary actually. would I recommend this facility to anyone? Never! And after the deplorable service I got with no compensation for the "inconvenience " I will never use them again.

Super nice! Clean the staff is so thoughtful and helpful. Room was spotless and a smell of…read morecleanliness!

the room was average at best, but the service was god awful. trying to kick out my in laws after…read moretheir house fire weeks before the contract they had ran out. Management was cruel, rude, and heartless. He even said,"if you had a better attitude, maybe I'd have let you stay in my guest house." Guess what, ass-hat, no one wants to stay at your guest house. Ill never stay at a IHG hotel after this.

Ok let me begin.. I am retired from Marriott Hotels as a General Manager, let me explain my five…read morestar review. First I'll start with the bad.... Upon arrival I needed to pee so bad we hit our keys right away I went to my room upon flushing toilet flushed and immediately things all the way from Egypt came back up it was gross, I went downstairs and Saul said he'd bring a plunger up never did I get it. ( yes still five stars). I went and bought a plunger. The room across from mine we were doing plunging tag. Next. Took my shower the soap dispenser clearly was broken so I sat their shampoo on the side of the tub. ( still five stars and I'll explain). Next I pulled out a coffee cup from the cabinet it was dirty. Still five stars. Here's why..,,, The room was clean , I had more towels and cloths than I needed, the air worked, water was hot, laundry was free to do, those fir mist would be about an average score. Here's what made all the tiny things not really matter. I looked at the toilet issue like if I was home and had many people over it's going to happen. Unless there is someone flushing those toilets every day and or someone complains it really wasn't a complaint to me just take care of it. None of those things mattered because every single person at that hotel spoke to me they treated me like I was somebody important. I'm not. I stayed 10 days, in ten days I was treated in the morning, by the staff I was treated by the housekeeping staff. I was asked how my stay was going, I was asked if I needed anything. So the concern from staff members told me that they were being trained to treat their guests right. I did meet with the GM Shawn very nice man we visited at length and I was happy with his treatment of staff. The sales manager Carey was just too cute, very friendly always smiling. They really treated you like family. I would stay here again even if I needed to use a plunger. I will stay here again when I come in October. Thank you for a great stay!!

They have a Yelp But this place needs to be a nope. Even though I didn't have to pay for the room…read moremy company did. I would never want to stay here if I paid because it has black mold in the bathroom around the bathtub it has paint falling off the wall and the bed is a memory foam mattress but when you're sleeping on one side or the other you're sleeping in the same cradle that someone else left. Maybe the other floors are different but this is on the third floor in room 319. About the only things that it has going for it is a good breakfast and it smells nice. Be careful when you're walking out on the grass because of the doggy land mines.

Stay away! This place sucks. The hotel front desk lady is so rude. She works in hospitality and is…read moreso rude. The rooms smell like sewer. We got a suite, two rooms in one. And the master is in the back with a SEE-THROUGH glass. No privacy. The bathroom smells so bad. The ice machine doesn't work and is so moldy. Go somewhere else.

We stayed here on our way to west coast. The hotel appears to be under renovation but when we got…read moreto our room, it was unclean, Ed still looked like someone had been sleeping I. It and they just threw the covers back into place...messy bed, crushed pillows, trash on night stand, no complimentary toiletries. The staff are nice but this place is run down...stay at the Hilton for the same price

We chose this hotel because it was one of the closest to the wedding venue, which was still 15…read moreminutes away. During the bride's initial inquiry for a wedding block she was quoted rooms at $89. When she called again to reserve the room block, she was quoted $139 because it was a race weekend in Kansas City. This was a major difference and she had already told her guests that needed rooms that it would be $89. At check in the clerk was quite rude towards my husband when he asked if we could check in early. The clerk let us up to our room, but housekeeping was still in the middle of flipping it. The housekeeping staff was very polite. They finished our room quickly and apologized for the inconvenience, which was not their fault. The worst part overall of the visit was that the room smelled overwhelmingly of mold. We had the room all the way at the end of the hall on the second floor. Maybe they don't use the end rooms as often, but this room was severely unappealing. The mold is in the air conditioner, but it was warm in the room also, so we didn't have a choice but to run it. My parents were in the room two doors down from us and their room did not smell at all. Several of my family members said that their rooms did not smell either. Must have just been our room. The candy vending machine on the second floor will eat your money and the product will get stuck in the machine and every drink vending machine in the hotel was out of water. We checked all floors. I will give the hotel credit in saying that the breakfast was good. Not a huge selection, but it was fresh and had variety. Bottom line - I would have expected this type of hotel for $89. Not for $139.

Due to other circumstances, our reservation got canceled, but when we arrived the manager more than…read moretook care of us to make sure that we got a room. The room was nice and we had an enjoyable stay.

Run down and not maintained at all. Very dirty and don't stay here. It should be shut down for…read morerenovations

We have been staying here since November and we have had numerous problems no hot water Plumbing we…read morecouldn't use our sink for a month and just one after another problems since we've been here we paid over $5,000 and we're put on the back burner and everybody else gets their rooms fixed before ours. Our hot water in our shower we have never had hot water since we've been here plus the shower barely spits out enough water for us to take a shower so we want down here everything fixed and we want compensated for the money that we have put out in this place there is no internet and no cable I would recommend people to not even come here and get a room unless you're going to get an hourly room or something and just leave.

Our first day with both of our dogs went exceptionally well. This place is clean and well managed…read more The employees are excellent, very well trained, and kind to the dogs. We are looking forward to boarding our dogs and bringing for daycare.

My dog loves K9. He is always so excited when I drop him off. You can tell the staff really loves…read moreanimals and loves caring for dogs.

Half the rooms have no remotes for televisions... no phones to call office... and the beds and…read morepillows are absolute junk... Most rooms are vacant and they refuse to reimburse me my money because I'm checking out 4 hours after 11... I don't wanna stay here... So they will take your money... even if you're dissatisfied and wanna go elsewhere... Don't stay here... And if they had just reimbursed me my money... I would've just kept my mouth shut on the issues... Business greed taking from people that have less than them... typical

I found a special on line for $76.24 for one nite, I seen this before, now I know why I didn't take…read morethe offer, different company owns this and not on oak park. I check in went to my room, no microwave or refrigerator too, found out if u have two beds in a room u have them, I talked to front desk and Jessica was very nice, that is the only good thing about this place, I could use the microwave or refrigerator in the staff room, I had a ice chest in the car, so I put it in my room for my cold beer. I also had sandwich maker for my grilled cheese too, be prepared, one good thing they had a elevator the other motel didn't, parking in the back, ice machine on first floor didn't work, had to go to third floor, no pool, patio nice but that is it. The room- small but door me it was okay, at this location table with tv on it, desk chair was comfortable and drawers too, coffee maker, bathroom toilet and shower and u didn't feel cramped too, the bed was good didn't have back problems like the other, did see flying bugs. Chip paint. Breakfast to go was a joke, when I went to pick it up, nothing was here but honey buns,when I got here Saturday nite lots of people here, went I left came back, a woman told her husband pack up because we are leaving, this group here for a reunion and upset, later that nite I parked the car in the back and car no parked cars, handfuls stay, u are right a across from the Olathe hospital, it's quick and easy to get too, don't u want business!! It's been awhile since anyone has posted a review so I did. There was so many turns that they did have signs that said exit signs to help out