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    Hampton Inn Greenville

    3.1 (35 reviews)
    ModerateHotels
    Open Open 24 hours

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    Ceiling
    Jeremy P.

    This place needs a major upgrade... Whole place needs fixed as water doesn't drain from shower,rust all over the place. A/c could use a lot of work as well. I'm surprised they keep there flag as long as they have. Stayed here on my way to Bama, next time I'll drive on.. Sad cause this is a great area..

    Jane B.

    It's a little older hotel for Hilton, but compared to the limited choices of traditional hotels in Greenville, it's probably one of the better ones. There's a free breakfast and coffee is available free in the lobby 24/7. The room was clean and comfortable. The service was very friendly.

    Sheet rock

    Terrible they don't care about customer The roof fell in while I was taking a shower Went to the front desk and all they would say I we understand the frustration but because you are a diamond member we would compensate you with 500 points That's BS I get 500 points for checking inn The manager never called even after I said I would like to speak with them

    Stained chair

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    19 days ago

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    19 days ago

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    10 months ago

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    8 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    13 years ago

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    12 years ago

    Decent hotel. They allowed me to check in an hour early. The breakfast wasnt bad either.

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    11 years ago

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    8 years ago

    Enjoyed our stay. Staff friendly and helpful. Comfortable bed, clean room. Dixie the breakfast hostess was a gem. True southern hospitality.

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    12 years ago

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    8 years ago

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    16 years ago

    Comfortable, Clean, Convienant, and Safe. A bit pricey but not a lot of competition in Greenville for rooms of this quality.

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    13 years ago

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    9 years ago

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    Ask the Community - Hampton Inn Greenville

    Review Highlights - Hampton Inn Greenville

    Martha was right there with breakfast and made sure she took care of us!

    Mentioned in 2 reviews

    Read more highlights

    Holiday Inn Express & Suites Greenville

    Holiday Inn Express & Suites Greenville

    (19 reviews)

    $$

    I guess they don't see many service dogs in Greenville. On the way down stayed at a Hampton where…read morewe had to show them the ADA statutes concerning service dogs. On the way back chose Holiday Inn Express. Same thing. Both hotels wanted to charge a "pet fee" for a medical alert service dog.

    had one of the worst customer service experiences I have ever encountered at a hotel…read more I contacted the Holiday Inn Express & Suites Greenville, MS to reserve 14 rooms for my family, the majority of whom are veterans. I first spoke with General Manager Mary Williams, who told me the rooms were available, confirmed that we could receive the government rate, and explained that each room would be reserved independently because of the veterans' status. She then transferred me to the front desk to complete the reservations. I spoke with Janiya Johnson for approximately 34 minutes while she processed the reservations. During that call, she contradicted the General Manager and stated the rooms would instead be reserved as a group. Despite the inconsistency, she assured me that all 14 rooms had been successfully reserved and told me she sent the confirmations. Based on that information, I informed my family that the rooms were secured. Nearly two hours later, Janiya Johnson called me back and stated that while she was reserving my rooms, another manager was simultaneously booking rooms for a different group, and the hotel was now sold out. I reminded her that she had already confirmed all 14 rooms were reserved and had sent confirmations. When I reviewed the confirmations, they reflected only four rooms -- not the 14 rooms she explicitly stated had been booked. When I questioned the discrepancy and requested to speak with a manager, the call was disconnected. A few minutes later, Mary Williams called and claimed there had been a "misunderstanding." She stated that if I had confirmations for all the rooms, the hotel would honor them, but that the hotel was sold out. This directly contradicted the information she originally provided when she told me the rooms were available and transferred me to complete the reservations. The entire experience reflected poor communication, lack of coordination between staff, contradictory information from management and front desk personnel, and extremely unprofessional customer service. Most disappointing was that this confusion affected a large family group that included veterans who were traveling based on assurances from hotel staff that accommodations had been secured. I understand mistakes happen. What is unacceptable is giving customers conflicting information, confirming reservations that apparently do not exist, and then failing to take accountability when the error is discovered.

    Hampton Inn Greenville - hotels - Updated August 2026

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