I considered Aloft Indianapolis Downtown for hotel stay because of its distance from Indiana…read moreStatehouse, which was near the course start and finish for CNO Financial Indianapolis Monumental Half Marathon. Along with that, I loved its Expedia rating of (9.2/10 out of 106 verified reviews). It was those things that won me over and led me into booking a room with Aloft Indianapolis Downtown. My experience with the classy receptionist working behind the desk was nothing less than professional. Since my room was already booked through Expedia, the only thing check-in consisted of was a verification of my information, a briefing on what the hotel offers, and giving me my room key. For your information check-in starts at 4:00 PM and check-out ends at 11:00AM! Upon locating and walking into my room, I could not help but adore how beautiful and artsy it appeared. From the colorful pillows on the furniture to the colorful carpeting underneath the bed, as well as the tilted mirror near the door, I was totally charmed out of my panties at first sight. To provide privacy while showering or utilizing the toilet, there was a slide door present which I discovered as I got settled in. Inside of the shower, there were liquid products by drybar attached to the wall. As an avid traveler, I have noticed that hotels have completely dealt away with the mini shampoo, bath soap, and conditioner products that made great travel hygiene additions. Along with those notable things inside of the room, it met my cleanliness standards. I had no issues whatsoever getting comfortable and sleeping in the lovely king-sized bed during my stay as my head was engulfed in between the comfortable pillows. While utilizing the shower, I really enjoyed the water pressure; the soothing pressure of the water made me feel very cleansed during each usage. It was wonderful toggling with the spray patterns by the twist of the showerhead, with the addictive feel of the pressure hitting my face and body. Other things the room came with that I noticed were a steamer, blow dryer, a coffee maker (Hamilton Beach), a mini smartfridge, a cute 1962 Marshall radio, a safe, and a few tables with USB and electrical outlets built in. And the Wi-Fi internet was easy to connect to and not once did I have any connectivity issues with it during my stay. Aloft Indianapolis Downtown had spiffy looking inner interior. Onsite I saw a laundry room that I personally did not use. As a fitness enthusiast, it was great having a fitness center onsite because it allowed me to keep up with my fitness routines while vacationing in Indianapolis. And inside of the fitness center, I was impressed to see the number of dumbbell weights, medicine balls, and a decent selection of workout machines that I enjoyed during my stay. If you are visiting the city of Indianapolis, Aloft Indianapolis Downtown sits not only within acceptable walking distance of a plethora of restaurants and businesses, but Circle Centre Mall, Gainbridge Fieldhouse, and the intriguing Soldiers and Sailors Monument as well. Restaurants that I visited during my short stay and recommend visiting are Slapfish, Good Vibes Cafe Bar, Command Coffee, and Giorgio's Pizza which are within a short walking distance of the hotel. I would surely book with Aloft Indianapolis Downtown again not only because my comfort needs were met, but the hotel is within an accessible distance of things of interest to me in Indianapolis, and I felt well taken care of. It also made my day to encounter the receptionists, who congratulated me, and took my picture once I arrived after completing CNO Financial Indianapolis Monumental Half Marathon. ~ Good vibes coming your way ~ Thomas G

This Aloft is the newest Marriott branded hotel located in downtown Indy. As of my last visit Dec…read more2025, everything still feels brand new, even through it has been open for months now. Highlights: */- location- while not directly on the circle, you are a short minute walk away. Plus you are 15 minutes to either Mass Ave or Gainbridge. Also if you're looking to make your trip a bit economical, you can walk ~5 minutes to Whole Foods to grab snacks. + friendly and helpful staff + typical Aloft branded offerings. Their lobby area is actually one of my favorites as it does offer additional seating behind the check in area with TVs , including an area in what was once an old bank vault +spacious rooms with separate small table nook with seating * tall shower height and decent water pressure Quirks/considerations: - check-in/out times: while not an issue during my stay , the official checkin time is actually 4pm and check out is officially 11am -auto light shutoff- while sitting in room reading, the lights would auto shut off every 15-20 minutes due to my stillness. The only light I found not attached to this "feature" was a small bedside light. -/+ the do allow pets so if that's an issue for you , ask/seek out a pet free room -valet is $52 a day. Sadly this seems to be the norm for hotels. Seek out nearby lots/street parking or apps such as parking spot hero to see if there are other cheaper options - noise, especially at night and from echoing cop sirens. Like many hotels downtown the walls are stupid thin and the higher up the better. Sadly this hotels ranks as one of the worst for noise for all of the Marriotts downtown for me. If you are really wanting to stay on the circle, the Sheraton and even potentially the Le Meridian are better options but again, they will have some quirks as well. Overall another option when looking to stay in downtown Indy.

A solidly good experience, albeit one with a corporate feel in a corporate park in a sprawling…read morestretch of asphalt beside a suburban beltway. Nothing boutiquey but nothing run-down either. Service was very good. Breakfast was better than average - eggs, biscuits and oatmeal all properly cooked; several self-serve waffle stations - with enough seating that we were able to get far away from the televisions. We will keep it on our short list for places to overnight in Indianapolis.

Great stay, good food for a hotel buffet as well. Servers were friendly and welcoming. The room was…read moreclean and cozy. I will stay here again if my family and I are in the area.

At approximately 8:45 a.m., nearly three hours before checkout, someone attempted to enter my hotel…read moreroom while my son and I were still inside. I heard a very faint knock, and as I approached the door to see who it was, the door began to open. I immediately yelled, "What are you doing?" The person quickly pulled the door shut. By the time I reached the door and looked through the peephole, I saw them hurrying down the hallway. As a woman traveling alone with a child who is on the autism spectrum, I found this extremely alarming. Guests should be able to feel secure in their rooms, particularly when they have not checked out and the room is still occupied. The incident raised serious concerns about privacy, room-access procedures, and whether staff are properly verifying occupancy before entering. Unfortunately, the response I received at the front desk made the situation worse. When I reported the incident to Stacy Milton, she was dismissive and rude. Rather than expressing concern or apologizing, she asked, "Did they actually enter your room?" She also stated that she did not know who the person was. That response did nothing to reassure me that the hotel knew which employees had accessed the floor or attempted to enter my room. When I said the incident needed to be addressed, her response was, "Why wouldn't I address it?" Her tone was defensive and unnecessarily confrontational. Because we needed to leave for the airport, I could not remain at the hotel to pursue the matter further. As I was leaving, I overheard her speaking to the general manager and complaining about our interaction rather than focusing on the serious safety concern I had just reported. Once I was in the Uber, I called the hotel and asked to speak with General Manager Sara Gabbard. I was told she had stepped out, and my call was transferred to voicemail. She has not returned my call. There were also several maintenance and cleanliness concerns during our stay. The hallway carpets appeared old and heavily soiled. The bathtub and shower combination had a noticeable weak or soft area in the center of the base, which felt unsafe and gave the impression of possible unaddressed damage. Taken together, these issues reflect serious failures in leadership, maintenance, staff training, cleanliness, guest service, and basic safety procedures. The most concerning part of this experience was not only that someone attempted to enter an occupied room, but that the hotel's response showed so little urgency, accountability, or empathy. This was an unacceptable and unsettling experience. I would not recommend this property to women traveling alone, families with special-needs children, or any guest who values privacy, cleanliness, safety, and professional hospitality.

I came here for a seminar and really liked that this Hilton Garden Inn has a bar right inside. We…read morespent some time waiting in the lobby bar area before the event started, which was a nice treat to sit and order a drink while waiting. The bartender was friendly and welcoming, though the whiskey sours we ordered weren't the best. Once the seminar began, we were guided into a room that was a decent size with tables set up comfortably for the group. Dinner was provided, and it was a taco bar. It was pretty average, but i was hungry. I did enjoy the chips and queso, and the white chocolate macadamia nut cookie was pretty good. The seminar itself lasted about two hours and was informative, so it felt like time well spent. This was my first time visiting, and overall the hotel made a good impression. I also noticed they have a nice outdoor patio area, which would be great to enjoy in better weather. Unfortunately, it was raining the day we visited. Still, it's a solid spot to keep in mind for events or even a future stay.

I cannot say enough good things about our stay here, the staff has been INCREDIBLE!! We were…read moremoving across the country for my husband's job and his job wanted him to start before we closed on our house, so they put us up in this hotel for over a month. It has been a wonderful experience and the staff are the sweetest people, it's refreshing to see people in the service industry with not only great customer service skills, but genuine care for others. The hotel was always very clean as well. Each time we come or go, we are greeted and have gotten to know several of the staff during our stay. We are truly going to miss them, they have made us feel so welcome and have helped to make a situation as stressful as a cross country move far more comfortable. I would highly recommend this location to anyone!

I want to begin by noting that this property is undergoing a renovation. I received one of the…read moreunrennovated rooms, so this review will likely soon become obsolete. Just know that if you book now, your room will likely be somewhat dated, somewhat rundown, and loaded with amusing cosmetic and maintenance issues. In this regard, this is the worst RI experience l've had. However, despite this, the room was extremely clean, giving me faith that post renovation, this hotel will be golden, especially with its excellent location. Service is where this hotel particularly shines, everyone I encountered during my stay, from the person who checked me in, to the breakfast lady, and the manager were all among the friendliest and most welcoming and professional people I've ever met. Special shoutout to Steve, he's awesome! Once the renovation is completed, this place will be very nice, the cleanliness and service are impressive, but in its current state, make sure you get a good rate.

Stayed here for 3 nights for a Conference. Great location to allow you to walk to restaurants,…read morepharmacies, and some history. We used the hotel Valet to park the car so I cannot comment on parking. The young man working the door answered questions with charm and personality - fantastic! The room was a King room, with a large TV, spacious bathroom, and good water pressure in the shower. The only real negative - I could not get the room cool enough to sleep under the covers. I had to sleep on top because it was too warm. The thermostat setting lied, so I am guessing the hotel has some kind of temperature cap/fix at 73ish? If wasn't atrociously hot, but it wasn't cool enough for sleeping. The conversation rooms upstairs was spacious and clean. The lobby and registration desk were beautiful with amiable staff. The elevators are on the smaller side.

Got in at 12:30am on a Friday night (due to delayed flights) with my teenage son; didn't want to…read morepay for Valet parking so asked about public park options. I was told to go around the corner to the public parking garage and take the elevator down to ground level and walk back... to be honest downtown is super sketchy on a Friday night after midnight. Lots of homeless people on the streets and party mode from ... locals? When the elevator opened, we were horrified to see a mostly undressed, homeless man laying on the ground outside the elevator, and then had to exit through a super dark and deserted alley. Bottom line I do not feel like this was a safe option for a traveling mom and teenage son. I communicated to the front desk and hopefully to Management that they should offer the public parking garage rate of $45 instead of the valet rate of $90 for the safety of their guests after 11 PM. The lobby is gorgeous at this hotel, unfortunately the rooms do not even come close. As a Hilton diamond member we were given a very small room with two double beds that was clearly updated last around the year 2000. It had a great view of the alley that we had just exited through. And as others have mentioned, the room credit for food was laughable... The only two options were to order room service, which I did within the $50 limit I was allotted and yet with all the add-ons my bill came to over $74. Or I could have used it in the coffee shop that had no real breakfast options. Bottom line, with the issues that I experienced this hotel was definitely not worth the nightly rate. Unfortunately, I would not recommend.

This hotel gets 5 stars for one reason: service. More importantly, I'm giving 5 stars because I…read morewent out to get some dinner for my family from a local barbecue joint. The food was good: pulled pork, Mac 'n' cheese, cornbread, corn pudding, greens and some kids chicken tenders. Alas, I forgot to get ketchup for my daughter, which is a must-have staple for all things nuggets and tenders. On a whim, I called the front desk (I honestly didn't even know if that was a thing anymore.) The receptionist answered, and I explained my dilemma and asked if they had any ketchup packets. "We don't have any ketchup packets," she replied, "but we do have ketchup in a bottle in the back, and I can pour some in a cup." I immediately went down to the lobby, and she greeted me with the cup o' ketchup all ready to go. Dinner saved! We love locally, but found ourselves without heat this past weekend as our furnace decided to finally give up the ghost (Hey, 21 years was a good run!). As we waited to get a repair appointment, going to a hotel seemed like the best option. We have family in town, but springing a family of five on someone for the weekend is a little jarring (surprise!). I looked for a local hotel that could accommodate my whole family in one room and was both affordable and had an indoor pool. Home2 Suites to the rescue! Overall, I would give the hotel 4 stars. The pool was nice but a little cool. Everything was very clean and put together well. And they have a nice little workout room with 3 treadmills, dumbbells, kettlebells and a peloton bike. It's not a 5 star luxury hotel, but it's a solid 4 stars with great customer service. I enjoyed the suites with 2 queen beds and a pullout coach to comfortably sleep all 5 of us. There is also a great little kitchenette with a sink, microwave, refrigerator and dishwasher. There was also a sign that you can request a portable cooktop and skillet for your cooking needs, but I was not in need of that. The kitchen is also stocked with plates and glasses and some cookware. The shower was nice and comfortable with plenty of towels already stocked in the room. Home2 Suites also allows pets. It was nice to bring along my adorable King Charles Spaniel. Gizmo was a little concerned about the elevators, and I needed to give him a little boost to get on. But once he realized they were his ticket to going outside for a walk, he jaunted right onto those elevators! Breakfast was good with the now standard waffle irons, bagels and English muffins that can be easily toasted. There are also cereal options and fresh yogurt. Both traditional milk and oat milk are offered for the cereal of coffee. You can also opt for the bacon or sausage (they rotate days), as well as an egg option and fried potatoes. Home2 Suite helped to make the best of a difficult weekend for my family. This hotel is great for migrant workers or larger families who prefer to stay in one room or have the use of a small, yet very functional kitchen area.

Nice big rooms! We didn't even get a suite but there was plenty of room for a wheelchair to move…read morearound freely. Front desk guy was really nice (even though he's a Raiders fan... go Chiefs! ).

Eugene was fantastic when we checked in late at night on a Thursday. The room itself was very clean…read moreand spacious, and everything inside it (hair dryer, pots, pans, glassware etc) looked brand new. The gym had all new equipment and was also clean. Lots of parking available. The business area is small but has a printer if you need it. The price was also very reasonable for one night. Overall this is definitely not a fancy place to stay, but it is clean and was convenient for our needs (especially if you want a larger space with a kitchen) and I would consider staying here again!

Unless you want to sleep with the roaches, go someplace else!…read more I recently stayed at this hotel for work, and unfortunately, it was a very negative experience. The property is currently undergoing construction, which, while understandable, contributed to the overall underwhelming condition of the hotel. From missing baseboards to stained carpets and dirty floors, the state of the building was disappointing on every floor. Upon entering my room, I was met with even more issues. It was not properly cleaned. I found stray hairs in both the bathroom and main room, the kitchenette counter was filthy, and dirt was present on both the main and bathroom floors. The soap, shampoo, and conditioner dispensers were clogged and unclean. These were just some of the more obvious problems. Other smaller issues included low water pressure in the shower, making it difficult to rinse out shampoo and conditioner, and a television that didn't work properly. The biggest issue was the bug infestation! I found at least four different types of insects in my room: roaches, beetles, small black bugs (mostly in the kitchenette and bathroom), and a brownish-red insect. When I entered the room, there was a living roach on the bed. It was absolutely unacceptable. Unfortunately, I could not switch hotels as this stay was part of a group booking for work. Several of my colleagues had similar issues. I brought these concerns to the front desk, but it seemed that no action was taken. I was promised a follow-up call, but never received one, and I'm not aware of any maintenance being done to address the problems. As guests, we expect a clean, safe, and bug-free experience, and this hotel did not meet those standards. I would not recommend staying here to anyone.

I'm local to Indy but needed to stay closer to family after my grandpa passed. My sister and I were…read morethrilled with our stay at this hotel! I'm so glad I chose this location. Lobby was very clean and there was water available for the guests even at almost midnight. Our room was spacious with a desk, microwave, & fridge. Toiletries were stocked and there were plenty of towels. The bed was comfortable and the room smelled fresh without any fragrance. If you're sensitive to smells, this hotel is a great choice. I also did not see any signs of mold or water spots which is relieving. The only thing that could use improvement is the soap pumps on the shower wall, they turn brown around them between the bottle and the wall but unfortunately I think that's out of anyone's control since they're quite literally stuck to the wall. The man who was at the counter during check in was also really nice and we would definitely stay here again! There are plenty of restaurants nearby and it's in a safe location.

Courtyard hotel by Marriott in Plainfield Indiana. The hotel is right next to many shops and…read morerestaurants. They even have a AMC theaters right next door. There is parking around the hotel. Our visit was Friday July 7, 2023. The price for one night was $189.00 not including tax and deposit fee. As you drive up to the hotel. You see many shops and restaurants. You go to the Courtyard and walk right into the door. You have the front desk to the left when you enter the lobby. You also have a bar and seating area on the right when you enter. As you make your way to the front desk. The nice staff member then give you amazing customer service and give you a key to your room. The elevator is on your left and down the hall which is kinda dark. You go to your floor and use your key card to enter the room. The rooms are very spacious. You have one bathroom with a tube and shower. One or two beds and a very big tv. The tv is a smart tv. The beds are very comfortable and nice to lay in. The bathroom was very clean during our visit. They have a fridge, microwave, and Keurig in the room. They are on a stand that has open panels which I thought was a cool feature. (Photo below) The location is amazing as you have many stuff to do during your visit at the courtyard. There is literally an outlet mall right next door. You can just shop til you drop at so many options. You do have a AMC theaters right next door as well. So there is plenty to do and have options if you don't want to travel so far. The location is in a safe area. We didn't feel unsafe during our visit. The hotel does not have pool but they do have a gym. We did not get to use the gym during our stay because there is a planet fitness about two blocks away. We did not get to use the bar either. So we can't tell you if the drinks was good or not. We also did not eat breakfast. The staff members was amazing. Very nice and very friendly during our stay at the courtyard. They went above and beyond and had a smile the entire time when they was talking to us for all the information about the hotel. She felt like she really enjoy her job and wasn't there just for paycheck. We did not have any issues with the staff members. We do recommend this Courtyard hotel as the location is nice and the hotel itself is really nice. The only thing I wish they had was a pool. That will be fun and very nice touch during anyone visits. Definitely if you have a family. Overall 4.8/5