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    Hampton Inn Rockford

    2.8 (48 reviews)
    ModerateHotels
    Open Open 24 hours

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    Giant stain on the chair in the room.
    Mr. S.

    This hotel is filthy from the driving up approach, to the room. A Pet friendly hotel covered in animal hair and urine. Everything is dirty.. Sooo dirty and poorly maintained.

    A fingernail

    I have been a Hilton Diamond member for over a decade and I have only written one review in all that time, and it was a positive review. Tonight I'm writing one because this facility should not be given a franchise from Hilton - an organization I otherwise fully support. Everything about this place rings cheap. The bars of soap are the most miniature things I've ever seen and are like little pieces of sandpaper. The thermostat will not drop below 68 degrees. The towels are old, thin and desperately in need of replacing. I was not offered a water at check in (a Diamond perk), but the front desk guy was very nice. The shower head would not move and was cheap plastic garbage. The real nail in the coffin was when I found a fingernail stuck to the bath rug- see photo.

    King room with recliner
    Ann L.

    I stayed here in late March 2022, and the room was comfortable and clean. The mattresses seemed new and the chair and footstool was a comfortable place to sit and work for a bit. The shower had plenty of hot water. All the basics were solid! They were a little short staffed; no one was at the desk in the late afternoon when we arrived. There seemed to be just one person handling many tasks. We all also had to request some items for our rooms that were forgotten when the rooms were prepared (e.g soap, kleenex) and the same person needed to go get those items when we stopped back by the desk. My room was right across from the elevator and ice machine so I was glad I was traveling with my usual earplugs for hotels as conversations of other guests waiting for the elevator were pretty loud both late and early and there's not much soundproofing from hallway noise, Breakfast was good; I'm a fan of the make your own waffles in the flip over waffle iron thing...you all know the hotel waffle maker I'm taking about. The free wifi was plenty fast for basic needs. Location is very convenient and easy to find off the highway.

    The garbage bag on the side of the garbage can.

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    1 year ago

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    6 years ago

    Cold shower in the morning, busted gym equipment, no razors at front desk . As a diamond member this place is horrible go to HGI.

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    5 years ago

    Tiny room and no closet; no place to hand your clothes; however, very nice staff and comfortable beds.

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    14 years ago

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    13 years ago

    Great, up-to-date hotel with a friendly staff. Comfortable bed, quiet room and good, extensive breakfast.

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    Page 1 of 2

    Ask the Community - Hampton Inn Rockford

    Review Highlights - Hampton Inn Rockford

    Convenient to the interstate and E State St (where basically everything is in town), so that's helpful if you're traveling.

    Mentioned in 2 reviews

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    Fairfield by Marriott Inn & Suites Rockford

    Fairfield by Marriott Inn & Suites Rockford

    (41 reviews)

    $$

    We have stayed at this particular Fairfield many times when we travel to Rockford to see the Ice…read moreHogs. We live 45-60 minutes away, but the weather in Illinois in the winter is so unpredictable, I would rather book a night (or two) at a hotel than drive in the snow (I have been in Illinois for 53 of my 57 years... I hate snow/winter). This hotel is always clean and the breakfast is always very good. The staff is always polite and helpful. The rooms are a little run down but we are really only there to sleep, not hang out in our room. This review is about something that happened two weeks ago. We had tickets for a Hogs game for Saturday night. I booked two rooms at the Fairfield... on Friday morning, my doctor called me and told me I would be spending the weekend in the hospital. Ugh! I went to the hospital and after I was sure I was going to be admitted and was going to be stuck there for the entire weekend, I called the Fairfield to cancel our rooms knowing I was going to have to do it at a loss (I told my family they could go without me, but they wanted to be home just in case I needed them). The front desk was sooooo nice ... she canceled the reservation at no charge and was completely empathetic. I was so bummed and I am sure she could hear it in my voice. Thank you so much Fairfield for being so kind. We will be back next season!

    As we were traveling from Texas to Wisconsin we stayed a night at the very nice Fairfield Inn in…read moreRockford. Everyone was friendly, breakfast was fresh and rooms were comfortable. After arriving in Door County, Wisconsin we realized all of our medications were left at the hotel in Rockford, Ky. Before we headed back to get it I called to make sure they were there. A wonderful woman by the name of Terry answered, she knew exactly what I was calling to find out. Terry offered, yes OFFERED, to drive it the to Fed Ex office and ship it to Wisconsin where we were staying. She even paid for it, trusting that I would send her a reimbursement. Marriott,Terry is a jewel, please take good care of her. Because of her, we stayed in Marriotts for the rest of our 5,500 mile driving trip. Thank you Terry for being an extraordinary person. Eduardo & Paula Rodriguez

    Home2 Suites by Hilton Loves Park Rockford - Guest room bath

    Home2 Suites by Hilton Loves Park Rockford

    (14 reviews)

    I am still so thankful this Hilton property is here. Not only that, but it is easily one of the…read morenicest Hilton properties I've visited globally. (The best I've encountered is easily the Canopy on the Wharf in DC). A severe storm/tornado ripped through my house and I was able to come to my second home just a mere 10min drive away. I have no electricity at home, was cold, tired, and hungry. I was so thankful there were rooms available!!! There's a Starbucks just around the corner, but there's also a keurig in the room. This hotel is pet friendly, thank God. I haven't been able to get ahold of my boarding facility, so I couldn't just leave my dog in a house with no heat as we dip into the 20s. Thank you, Home2 Suites for coming through. Your staff here is amazing and your hotel is absolutely, wonderfully, and meticulously maintained. Keep these high standards! KUDOS TO HOUSEKEEPING. YOU ARE WONDERFUL!!!

    We picked this location because it was close to FAMILY and we were in town for family. Business…read moreroom itself is nice and spacious and clean. A couple things we did not like are the fact there's no safe in the room. They will clean your room every couple of days but they missed us one day and they said it's because in the morning we had to do not disturb on. However, they were cleaning the floor when we left at 10:30 and the room never got Done. Their breakfast is OK it's not much more than a continental and in fact there's no pastries of any kind or anything like that there's a few muffins. We stayed an entire week and nothing really changed on the buffet. The only kind of fruit is are a whole apple or maybe a whole orange so there's no cut up fruit. And I'm only bringing this up because they mention on their website about this excellent breakfast and it's nowhere near that. The staff is super friendly. The pool looks pretty darn small but if it was winter time I'm sure kids would enjoy having that opportunity to swim. I probably would stay here again, but I would go to the store and buy my own things to eat in my room as opposed to there breakfast.

    Riverview Inn & Suites, Ascend Hotel Collection - Is that a Trap ?

    Riverview Inn & Suites, Ascend Hotel Collection

    (114 reviews)

    $$

    We stayed at the Riverview from 12/29/25 to 1/1/26. We had a wonderful time in one of the…read moretwo-level suites. The night manager, Yvette, was beyond awesome! She was friendly, efficient, and knowledgeable. She went above and beyond when we asked for a New Year's Eve party recommendation. She also gave us the printed Riverview Art Walk pamphlet (the outlined history of architectural pieces is not to be missed, although the Al Capone bar is not yet listed and no mention was made of the fabulous ships-in-bottles) and provided us with a tour of the Sultan room with it's magnificent antiques. Our suite was clean and well appointed. I did check the sheets and mattress and found none of the issues mentioned in previous reviews. Paint seemed fresh and Yvette mentioned that new carpets are to be installed in 2026. It seems that the current owners are attempting to revitalize the hotel and event center. We also enjoyed our river view room. Although we could see the train tracks, they did not appear to be in use and we were never bothered by noise. The view provided a good vantage for New Year's Eve fireworks - which may or may not have been publicly sanctioned. The adjacent mall is still under-occupied but we didn't sense any obvious criminal activity and our car was just fine in the parking lot. We had a good time here and would recommend.

    I was traveling to Rockford and booked a room at the Riverview weeks in advance. I arrived to check…read morein and the clerk told me that my reservation was cancelled due to a plumbing issue in the room. They offered no alternative stay or guidance on getting a different hotel. They still haven't refunded my money and it's been two weeks since they cancelled my reservation. I've never had an experience like this with any hotel before.

    Radisson Hotel & Conference Center Rockford - They plowed the parking lots early and kept applying salt to the grounds.

    Radisson Hotel & Conference Center Rockford

    (34 reviews)

    $$

    My Birthday started here…read more I've never stayed here at this location, so this was a new experience for me. Pulling up, I was skeptical only because, although, it's in a good area, it didn't feel welcoming, however, rather than to judge a book by it's cover I decided to still go in and follow thru with my plans. Side not: They could use big plants/flowers out front.... which could give a welcoming feel!!! The staff were awesome!!! The only thing that I noticed was that, they couldn't use a different credit card for incidentals which was flabbergasting ! The entire stay along with the deposit for incidentals has to be on one card. If you travel alot. You would want to know this! Yes, it matters for those of us who need our perks and points lol Honestly, for this to be a Radisson I expected better quality and an updated, newer decorated facility. Don't get me wrong, it looks newer on the outside but the inside screamed need updates. I'm sure that if they had an interior decorator to come in and update all of the furniture that this could be a 5 star hotel easily. It's the furniture and accessories that gives it an old and outdated feel! Having a indoor pool is awesome, as were the bar and restaurant area. Very nice! The staff were nice enough to allow my local guest to come visit with me while I was in town. Great facility for events to be held because they have a connecting side of the building which caters to events. There's plenty of parking onsite. The hotel also has a shuttle bus which, I'm not sure if it's airport shuttle from Chicago or somewhere else! I'd definitely stay here again because the location is worth it! The beds are comfy and the showers were amazing which is huge for me! The water pressure and temperature was perfect! (Yes, it's a thing) The prices are a bit steep for it being Rockford but, I'm sure that it has alot to do with the casino, shopping and restaurants are all less than a 5 min drive. Thankfully, I had Birthday steals, perks and reimbursements coming. The 2 ladies at the front deserve a raise and 7 months off with pay ( One was a Manager) Thanks Ladies and see ya again someday!

    Absolutely love the staff. Super friendly. Clean and spacious rooms. Breakfast was amazing. The…read morepool and gym area are clean and welcoming.

    Hampton Inn Rockford - hotels - Updated June 2026

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