Friendly staff and clean rooms. Great experience. This is what you expect from a Hilton branded hotel. Thanks

Clean and quiet room. No complaints at all. Ridell at the front desk was friendly, professional, and helpful about the surrounding restaurants. I would definitely come back here. They do offer a complimentary breakfast. read more

Hampton Inn Wilmington Downtown - Hotels Near Me - Wilmington, North Carolina

The rooms are lovely. Their "sausage" for breakfast... not so much. Turkey "sausage" is haram. It has no place in the world. Breakfast sausage should always be made of pork. read more

The front desk staff are the only reason this gets 2 stars. While the Hiltons continue to build their wealth, their chains of hotels have become a joke. I have traveled for work for over 15 years and I might as well stay at a best western or motel 6 if this is these are the conditions I have to pay for Jessyca and Jeane' were great. Both had exceptional personalities, great customer care, attentive, and just a pleasure to speak with. Too bad the hotel rooms dont reflect their "shine". Also, i'd like to bring attention to the Valet person (in the mornings). I do not remember his name, but he was a pleasure as well. Smiling face, warm greetings, remembers your face and offers local suggestions and advice; just a good guy to take care of your vehicle and help enjoy your trip. Lets talk Rooms; 223 to be exact. NObody, should ever stay in this room. For starters, you dont need a key as you can use the "dont disturb" placard on door handle to break in. The door latch works but the door LOCK doesnt. This door has already been broken into, as is apparent by it's appearance. Hotel maintenance is a joke nation wide, but this takes the cake. I've seen better at Holiday Inn Express'. As you open the door, the stale stench of cigarettes greets you, mixed with a vintage neutralizer smell. Ah yes, the luxuries at Hilton. The bathroom door is a "barn door" style (most reduculous addition to ANY hotel) which does not close because of a screw that the hanger comes into contact with. So, privacy is lost, but then again privacy is always lost with these silly doors (ready for this fad to disappear) that never seat close enough to the wall and surely never extend past the opening far enough. Next, I blindly sat some items on the nightstand. As my fingers released and my head turned to look towards the window, my ears were sang a song of everything breakdancing on the floor. I didn't spend anytime figuring out the degree of "slope" on the nightstand, but it doesnt sit at a 90° . In my pictures, the book is flush with the wall. Being me, I thought "lets see if we can fix this or at least remedy it a little bit. Behind me at this point is the corner chase lounge. I nudge the lounge over in an attempt to create some space and...... it falls over . Apparently house keeping or maintenance figured "just propping the 2 broken feet under would be suffice". Not a single screw "or care" were found . Now, this leads our story to the window blinds. As with most rooms they are partially down. Grabbing the chain and giving a gentle yet firm tug, nothing. Maybe I grabbed the wrong chain, so I grab the 2nd chain, pull, and nothing. Glancing up i determine either chain should be causing something to happen. I regrip the chain and pull with angst and finally, it gives. Looking down to reposition my feet i see the A/C units power supply tucked behind the baseboard; another great motel vibe. We'll jump into the next morning for breakfast. As a recovering Cancer patient I was actually "eggcited" for hotel eggs since "eggs" have been the only thing i'd been able to stomach throughout my treatments and process after. Welp, not today. The "top burnt quiche" that was sitting in egg water just didnt do it for me. Neither did the full pan of gray sausage links. Lastly, the tray of potatoes came in for the win. 1 scoop of potatoes and a bowl of oatmeal (that I brought). Hilton is still using "Quaker Oats" which has the highest levels of Glyphosate in their final oat/wheat products which probably also include their cereals. The Juice machine had 3 of 4 nozzles working which, also at this point, feels glorious. I dont recall the fruit situation, I just know I didn't leave with any. After a great time strolling through downtown Wilmington, next time we'll give Embassy Suites a go before switching to Marriots. Shameful when you think about it, how mundane and ran down Hiltons have become. read more

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We stayed here for 2 nights. The room we had was very loud with street noise. The hotel had a nice location for walking around. Not easy to park and unload. Just one spot out front. The valet was great and guided us. Breakfast was good. Overall the room was clean. read more

Hampton Inn Wilmington Downtown - Hotels Near Me - Wilmington, North Carolina

This is an excellent choice if you want to stay in downtown Wilmington. Hotel seems pretty new. Very clean. Our King room (213) was gigantic. Very comfortable and quiet. They do offer breakfast for four hours in the morning, but we chose to enjoy the wonderful nearby restaurants instead. If you do want, it looked like a decent continental breakfast. We did get tea and coffee, but they didn't have any black tea options. Biggest heads up is parking. If you want to park it and forget it, you must use the parking deck for the library which is across the street, but in order to get to it, you have to go down the street, over and up. Takes a little energy. Not bad if you are not alone. Location wise the hotel is close to the main areas, but just far enough that if I were alone, as a female I might not be happy about it. With Husband it was perfectly fine. Staff was friendly. Bed comfortable. Nice shower. read more

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Bottom line: Very nice Hampton Inn, in close walking distance to everything in the riverfront Wilmington area. Nice, clean, good sized room. Friendly and helpful staff with good customer service. A good find! The Deets: In a recent trip down to Wilmington's riverfront area, I tried out the rather new Hampton Inn Wilmington Downtown for my first night there. This property is a couple blocks back up from the actual riverfront but in close walking distance not only to the riverfront/Riverwalk but to all the businesses along the Front St/Market St area. Right off the bat, the desk staff was friendly, positive, helpful in check in and well as check out, shout out to Stephen for great customer service! The lobby/business center/breakfast center was nice, well maintained, and spacious. The room itself was nice with ample space, clean, and comfortable. I enjoyed my overnight stay here. The Hampton Inn included breakfast was just as expected, those little cheese omelets and sausage are not gourmet but did what was needed until going out for brunch later on in the day, with the breakfast staff nice and welcoming while they went about their business. In all, I find this Hampton Inn one of the best hotels I've experienced in the riverfront Wilmington area and would definitely be up for staying their again in the future. read more

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Stayed here last night. My room had hair- everywhere. Place is fine. But room was dirty, breakfast is weak like elementary school breakfast. Valet is $25 for overnight parking for then to drive your car less than a block away and put it in a parking garage. This place had issues. No doubt about it. All the workers here were fine, no one was nasty and were all kind of sweet. I will be trying a new place though next time I'm in town. My wife was horrified. So we would never go again. read more

Hampton Inn Wilmington Downtown - Hair all over the ground - Hotels Near Me - Wilmington, North Carolina

Recently renovated/built Hampton Inn in a prime location downtown Wilmington. Stayed here for the inaugural Wilmington Historic Half Marathon and made a long weekend out of it. Front desk staff were very friendly, even the valet guys were super friendly. The hotel offers a breakfast with the room, the lobby dining space is up-to-date and has a TV. Breakfast was the typical hot items: meat: bacon/sausage; protein: eggs / some sort of carb: french toast sticks. They also have their offerings of cereal, waffle maker, and oatmeal. Bowl of fruit and refrigerated single-serve yogurt. I did notice the waffle station had fruit toppings, which I haven't seen before. Room was clean... the bathroom door was a barn style door that also doubled as the closet door (no lock), but I guess it didn't matter since I was a lone. The bathroom was bright and modern... the shower was also barn-style (no tub). Probably the one strike I would give them would be the valet parking for $17/day. I ended up doing that because I didn't want to deal with moving my car in the evenings, but I probably should have just parked myself and payed or the overnight rates, etc. The valet was just a convenience factor and I can see if you aren't familiar with the city, it's okay, but Wilmington isn't that big to not learn it fairly quickly. Overall - had a good stay and would probably stay again since the hotel is so convenient and walking distance to everything: Cotton Exchange, Front Street, etc. read more

Hampton Inn Wilmington Downtown - Modern bath - Hotels Near Me - Wilmington, North Carolina

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Centrally located hotel close to the downtown area. I loved that we were able to walk to everywhere we wanted to see in the downtown area! There is $25 valet parking that is not included in the stay or you can self park in the parking garage one block away. Staff was very friendly and we were excited to bring out down with us on our trip! read more

Very clean! Staff was absolutely amazing from check in until check out. The valet guys where extremely kind and sweet! Breakfast was amazing! My room was clean, and it was quiet and I rested well. My only complaint is that they no longer sale wine! I had to walk to a bar. I was not a fan of this at all, and it was explained that they no longer sale wine because we are close to bars. That is no excuse to me! I wanted to come in after a long event, relax with a little wine and knock out. Not have to get in 1000 steps on my apple watch! The amazing staff almost makes up for the no wine- but I doubt I will stay here again unless they bring back this purchase option. It almost like saying they took out the pool bc the cape fear river is down the road! read more

It was very nice location was great. The only bad thing is the parking. They don't have parking unless you pay 30.00 a night for valet parking. Besides that everything else was great!!! read more

Such an amazing hotel!! Upon arriving we were shocked to see how large the room was. Everything was super clean and put together. The overall cleanliness of the hotel was such a pleasure. From the rooms to the dining areas of common areas, everything was clean. Customer service was also great. All associates were super helpful and pleasant to deal with. Parking is tricky however. You will have to pay for parking here unless you come on the weekend after five and self park. Valet is $18 per night. The complimentary breakfast in the morning was probably the best part of the stay. They had everything from waffles to Fresh cold pressed juice. The staff were diligent in keeping everything clean and stocked. Most importantly everything tasted amazing. I would definitely come and stay here again. It's located downtown so it's close to all the nightlife! read more

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Whenever I travel I stay in Hampton Inns I travel distances, so I usually have to spend a night or two on the road They are always clean and well maintained Not only that, they are everywhere read more

Loved this hotel. I know it was close to full the night we were there and we didn't hear anyone all night. The room was spacious and clean and the bed was comfortable. They were serving hot breakfast which was great as well. read more

Wow. This place is great. And the nicest part about it is the staff. Hugs shoutout to Front desk/concierge Nik He was the perfect host. He was very. Pleasant,knowledgeable and extremely detail oriented. And thoughtful. Highly recommend this hotel and loved Nik !!!!!!!! read more

My stay for whenever I'm downtown and need a place to crash. The staff was super helpful the last time I was through! Despite pretty much the whole city's hotels being booked for St Patrick's day, the clerk at the front seat took the time to call around and make sure I had a place to stay. read more

We stayed here after my husband returned from his deployment. The woman at the front desk with glasses I believe her name was Gillian was very sweet and welcoming. She was detailed and answered all my questions. She also asked why I we were staying there and I told her because my husband was returning from deployment and she brought champagne to our room and a thank you card for his service. I'll never forget that and will always stay here when traveling. Thanks for the awesome experience Gillian!! read more

Hampton Inn Wilmington Downtown - Thank you card - Hotels Near Me - Wilmington, North Carolina

Let me start with, yes you do have to pay for parking in some format whether it is valet, self Parking, or street parking; Sunday Street parking is free. The hotel team is friendly, helpful, in the hotel lobby and where he was extremely clean. We had an awesome view from our hotel room. This hotel is in an amazing location just footsteps away from downtown and the water taxi and the battleship. There are many food options in the area. I definitely recommend this location, and will definitely return when visiting Wilmington and Carolina beach. read more

The absolute best place to stay in downtown ILM. The staff at the hotel (shout out to Nick) are all fantastic! The hotel is spotless. The rooms are clean, large and comfortable. The breakfast is abundant in selection and deliciousness . 2 blocks to Front Street. Such a lovely, walkable town. If you're in downtown ILM do yourself a favor and stay here. You will be very glad you did! BTW, I've stayed here 5 times in 2 months on business. It's one of my favorite hotels EVER. read more

Oh my gosh, what a wonderful stay. What makes this hotel are the extremely attentive, friendly, and helpful staff - the customer service is so exceptional, they go out of their way to make you feel cared for and welcome. We had some issues with our booking being cancelled in another Hampton Inn the night before in another city that left us with no where to go. We had booked here for the following night and they did their best to accommodate us earlier so we could get some rest following an unanticipated 7 hour drive with our 11 month old. I've stayed at many many hotels and this has to be one of, if not the, warmest receptions we've had anywhere. The room was clean and comfortable. The rug and chair were a little worn, but the most important thing to me is a clean bed and bathroom and we felt able to rest relax in the space. They had your typical Hampton Inn breakfast (no waffles though) and offered a couple hot breakfast items - we didn't have any so can't comment on the quality. The parking is across the street in a garage, which we didn't know when booking because we booked last second about 2am, but it wasn't too inconvenient. The cost was around $10 and you can leave and return a number of times within that cost. The room was a little costly for what I'd normally consider paying for a Hampton Inn, but honestly for the five star service I don't even care. If I'm in the area again, this will be my choice stay!! We loved the location too as it was near lots of restaurants and coffee shops in the downtown area. read more

I stay at various hotels approximately 5+ nights each month, many of which are Hamptons and part of the Hilton chain. This is the nicest Hampton I've ever visited. Understated yet sophisticated material selections, both in the rooms and public areas. Polite and friendly staff. Location is central within historic downtown Wilmington NC. Will be my go-to next time I'm in town. read more

Probably one of the best hotels you'll ever stay at and better than its travel star ratings. This Hampton Inn is extremely well managed. Exceptionally friendly staff with 5 star concierge service. The facilities are impeccably well maintained. Rooms are spotless and so clean you could eat off the floor. The facilities overall are exceptional and taken care of very well. We even observed the cleaning crew wiping down door frames. Along with the location in downtown Wilmington you will not be disappointed. The place to stay in Wilmington. read more

This place is amazing. Perfect location-no need for a car you can walk everywhere!!!! Right near the Riverwalk and all the bars and restaurants. About ten minutes from the airport. Friendly staff, rooms are comfy and really nicely decorated. I would definitely recommend!! read more

Super customer service! Staff was incredibly nice. Rooms were clean and modern. The only down side is you have to valet your car or pay to park in a deck all the way across the street. They do have an unloading zone in the front so you don't have to lug bags. read more

The service was great. I adored Lexus the front desk attendant. She was super helpful and accommodating. She got me toiletries when I forgot my own. She treated me with a smile every time I cam and went. The room was clean and the bed was soft. read more

Super clean & pretty, in fact everything is brand new. Walking distance to a ton of restaurants, stores and things to do. Hamptons are consistently great! read more

I used to be a traveling salesman and stayed in hotels at least 75 times a year. I only remember being treated like a "Guest" at three hotels in my 20 years of traveling and this is one of them. This must be a family owned property as everyone that works here asked if you need anything every time you encounter them. The Lady at the desk was exceptional and was genuinely happy to see us as we came and went. (Were here for a wedding) She even helped me with what Beach Formal was. Great location, Great Property and Exceptional Staff. read more

Front desk is very friendly and helpful. Super clean hotel. Love the decor throughout. Bed and pillows very comfortable

My stay was great!! Service was awesome! Valet was nice!! Hotel so clean! Breakfast was AMAZING! And my bed was so soft!! The best hotel I've ever been in. read more