Friendly people and I got a fair price for my necklace. I'll be going back soon. Very professional…read moreand clean.

In and out quickly. Very pleasant service and explained how the pawning process went .read more

My company has been using Hi-Tech Engraving for many years now, and we've always been satisfied…read morewith the work they do. All you need to do is send them an email with what you want, and they'll provide a proof, free of charge, I might add, and then start work on your item. Turnaround time is great too. I've given them an order and needed it back in four days, and they did it with no problems at all. It's a family-owned business and they take pride in the work they produce. I'd recommend them to anyone who needs engraving done with fast turnaround time and very reasonable prices.

As I'm sure this business does great work, their customer service skills are completely appalling…read more If you simply send an email indicating what you need (as directed on the website), that apparently is not good enough. Instead you are undoubtedly supposed to read their minds about what is needed in order to process the order. Don't even try to call to inquire about the status of your request/order as you will be treated with utter disregard for you and your company. The person who answered my telephone call, "Bob," who I'm almost certain is the company president, requested that I send the date that I needed the item. This could have simply been done, had he responded to my email, or even better... it could have been completed in the order in which they received my request. All in all, their complete lack of helpfulness is a reason Hi-Tech Engraving will not have a returning customer.

They are retiring soon, so come get your deals now before they go out of business. Lots of good…read moredeals to be had before then.

Great customer service. Had a gun shipped here as the FFL. Was in out in record time. Staff is…read morealways pleasant and happy to help. They have lots of great items in the store. If in Suffolk, go visit them.

I've lost count of how many times I've been to Jewelry Repair & Design over the last few years…read more I've purchased pieces here, and had pieces altered or repaired. Everyone here is phenomenal. I cannot recommend this business enough.

I had walked in to get my young sons chain repaired. The young lady who helped me said "Ok give me…read morea couple minutes" and walked to the back, returned just a couple minutes later with the chain repaired and apparently it was just a simple fix for her! I had asked how much I owed and she said "Nothing, it's no problem. Have a good day" This was the first time I had been in this shop and that was so kind of her! Also as I was waiting I browsed the jewelry and noticed the broad selection. They are wonderful and I will definitely be back.

Beautiful store with lots of options, I love it!! I recommend you come check it out the have…read moreamazing accessories and amazing products

Staff was also accommodating and helpful. This is an awesome place. Great customer service. I…read morereally recommend this place for all your beauty needs.

Great Customer service and also great prices!! Highly affordable and also they can make just about…read moreanything with about a 7-14 day lead time.

10 years in the Navy. I finally get a paddle and they spelled my name wrong, even though they were…read moregiven my name sheet sent right from fltmps. My shipmate who ordered reached out and they said there's nothing they can do. I spent $125 on this and they won't even make a new one with the correct spelling of my name? Unfortunate. I won't recommend this company to anyone who is getting anything customized. Product would've been nice if it weren't for the fact that they're unwilling to replace their mistake. Then the owner wanted to lie on Google reviews and say i had an email with the name "Jeffery Mitchell. " There was never an email chain. My coworker physically gave printed sheets of paper from fltmps with our names printed on it and when she called to let them know there was an error and their response was that there was nothing they could do about it now. Please explain why, if there was an email chain showing the name given was Jeffrey Mitchell, my paddle says "Jewel" Instead of Jewelle. This is a prime example that even as a civilian, the chiefs mess cannot be trusted. I hope those who "google it out" find this review helpful.

So kind and transparent! They showed me my diamonds under the microscope and how some of the prongs…read morewere loose and needed to be repaired. They were very complimentary of my ring, and they never suggested that I needed to do something expensive (like get my ring reset because the prongs were loose...) anyways! Loved them and would totally go back :)

Never disappointed with quality made jewelry, repairs, custom designs, watch battery replacement,…read morering sizing, tightening of loose gemstones, great advice, etc. The kindest folks doing what they love to do. Amazing prices as well. Don't be fooled & go somewhere else. James and his wife are right there in Hilton Village. If you go elsewhere, it's your fault when you get disappointed! I'm just telling you like it is!