Dr. Umphrey is caring, thorough and completely professional. He spends time with each patient and…read morelistens. His staff is well organized and competent. I never wait more than a few minutes for my appointments which shows they are considerate of our time, too.

It is very frustrating trying to contact the medical center simply to verify an appointment date…read moreand have to wait on hold for 20-30 minutes, this is understandable occasionally every now and then, as things get busy from time to time, but it's becoming regular. It took me several days of attempting to call and being placed on hold for 20-30 minutes before finally hanging up just to verify an appointment. Physicals are very quick and impersonal and it does not appear that records like past levels of cholesterol are kept. It's on the patient to monitor whether or not cholesterol levels are going up or down after getting them tested every year.

Made appointment for 5:45. It is now 7:05. We have still not been seen. Told there is only 1…read moreprovider. If they were honest about appointment times I would not have come. Seen at 7:12. The medical tech is super friendly! The physician is efficient, funny, explains clearly, listens and is helpful. If the company stop being cheap & paid for additional staff like these two, it would be an awesome place. It is now 7:25, almost 2 hours later and we are done.

No medical asst that generally is there to take vital signs prior to seeing the Doctor or PA (…read morephysician's asst.) who is certainly qualified to see patients in this setting. The radiologist technician took my vitals ( just a little unusual that he'd do the vitals) Usually a medical Asst is there. However, he was very nice & welcoming ( Dillon) I went in for cough, fever, general fatigue. Chest xray done and the PA ( physician asst) by the name of C. Pickering informed me my chest x-ray was normal. He prescribed an inhaler and 2 ( two!) antibiotics. ( Amoxicillin & Doxycycline) If the chest x-ray was " normal " why would I need 2 antibiotics let alone one? Well, I wouldn't!! Only bacterial infections require an antibiotic and since he said my x-ray was normal I'd assume this was viral therefore not needing antibiotics. Well, I get to CVS and the PA calls me and tells me that I actually have pneumonia in my left lung. I'm not happy at this point for such confusion telling me my xray is normal and now it's not! I'm 72 yrs old and having pneumonia at my age is a serious health concern because aging weakens the immune system and lung function, increasing risks for complications like respiratory failure, sepsis, and even death, with mortality rates "significantly higher" in older adults. I'm a retired RN so this is why i'm knowledgeable. So here I am with an inhaler ( that's fine) but two antibiotics! So which one do I take? I opted for the stronger one and if I'm not better I'll return to see my primary care Doctor. ( His office was closed today hence urgent care) Please opt for another urgent care if you need one or call and see who's on duty. If it's C. Pickering then pass and go elsewhere please. Children are also seen here so I'd be very cautious. Wishing you all a Happy Holiday Season and continued good health.

My 100th First to Review!…read more I always find it somewhat awkward reviewing medical professionals... from doctors to dentists, therapists and the like, the unique relationship formed between specialists and their patients seem a strange thing to attach a review to. In any case, the scenario is easier when you have only good things to report. Over the years I have had to switch primary physicians a number of times. Since having left my pediatrician for obvious reasons, insurance changes have forced these necessary adjustments. Fortunately, these exchanges have led me to Dr. Michael Campbell's care. Dr. Campbell is an energetic, knowledgeable, and personable physician practicing Family and Internal Medicine in Fall River, MA. A 2001 graduate of the Philadelphia College of Osteopathic Medicine, this physician works out of Millview Medical Associates and is affiliated with several surrounding medical establishments. As a healthcare professional myself, it is sometimes difficult to find a physician who will treat you like a patient. What I mean by that is many physicians expect and assume that you know everything there is to know about certain conditions, lab work findings, and medications. This is not the case with Dr. Campbell. He takes the time to willingly review and explain concepts that though familiar to me, are a nice reminder, refresher, or lesson when it comes to my own life. I can only imagine this service is enhanced for those lacking a medical background. He never appears to be in a rush with appointments and don't let this statement fool you... I usually only have to wait about 15 minutes to be called into an examine room. I always feel as though my statements and concerns are heard thoroughly and options in care carefully weighed between the benefits, risks, and what would work best for me individually. It's nice to feel as though you have a working and collaborative relationship with your physician. If you are looking for a primary care physician and he is available to accept new patients, I highly recommend Dr. Campbell for your overall health needs.

I have been going to Dr. Van many years now, and will until I'm dead. She is, by far, the best…read moredoctor I have gone to in my life. She greets me like I'm an old friend she hasn't seen and remembers everyone in my life and always asks about them. I never feel rushed with her, she always wants to hear, even if I'm complaining, explaining, or simply conversing about non- medical issues. And she remembers the conversations the next time I come and asks about them. I have never had a doctor like this before. I imagine this is how doctors used to be in the olden days. Granted, her old office with Dr. Deluca was cramped and scheduling was pretty terrible and I'm not sure why that was. Going to that office always had me disgruntled, but in the end, I couldn't give up on my doctor. I'm glad I didn't. She moved to a new location with her brother (also a doctor) and I have not witnessed any scheduling issues since. My advice Dr. Van? Don't change. You're perfect!

I've been seeing Dr Van since I was 15, that's 20 years and that's insane because I don't think…read moreshe's aged a day in that time? She knows me, she listens to me, and she respects me. I wish she was taking new patients because I would sign my daughter up.