We had a very disappointing experience with S&G Carpet…read more The initial installation was extremely poor, staples and nails and screws were left exposed on the carpet and also thrown on the floor (a safety hazard, especially with small children), debris wasn't cleaned up, and there was even a spill that was not disclosed until we pointed it out. The carpet also had to be redone due to workmanship issues, requiring multiple return visits and extending what should have been a straightforward project into several days. (Install was Monday and was finally properly completed on Thursday) While the company eventually sent a different installer to correct the work (2 more times), the process to get there was frustrating. Communication from management was argumentative and combative at times, to the point that I did not feel comfortable meeting alone and asked my husband to be present. The tone of the interaction was noticeably different in person. We ultimately reached a resolution, but it took far more effort than it should have. After spending nearly $8,000, the level of workmanship, professionalism, and overall experience simply did not reflect the value we were promised. I would strongly recommend closely monitoring any work done and documenting everything if you choose to use this company.

The installers were very precise and thorough. Very knowledgeable and helpful. They worked a…read morelong, hard day to get our floor down. Excellent service.