I discovered our septic system failure light had come on around noon on a Tuesday afternoon. I…read morecalled Jim's Pumping Services and was told they were booked solid until the next day. As we were expecting snow overnight they couldn't guarantee that they could get down my driveway on Wednesday. Around 4:00 p.m. on Tuesday afternoon I heard some noise in my driveway and, lo and behold, there was Jim's truck pumping our tanks. They found a way to take care of our problem before the snow hit. We're very thankful that they made room in their schedule for us!!!

From the owner: Keeping your septic tank clean is important to ensure your plumbing system works properly. We…read moreprovide professional septic tank cleaning and pumping to ensure that your pipes keep flowing smoothly.

I have had a very different experience than other reviewers . I've used them for years and have had…read morenothing but excellent service. Fast response, willing to work with other specialists (electricians, plumbers) to get the job done without passing the buck. Reasonable rates and I've always been treated well in person and on the phone.

Renter Beware! We rented a large holding tank for our trailer which was to be emptied weekly…read more Holding tank was not fully emptied yet we were billed for full pump load. After receiving a ton of push back from owner he finally returned to empty tank and was extremely rude about it. Wife of owner was just as rude over the phone. Sharp tone used and extremely rude. Very poor customer service. I would never waste my time on using their services again. Sorry i even took the time to post this message but wanted to prevent others from falling victim to their poor service.

We've had several septic emergencies in the past years and Septech has come immediately, fixed the…read moreproblem and saved us money by addressing the new legalities of septic systems and Washington State law. The work was well done and the price was reasonable for our location. When another, different water issue emerged we called Septech again they did an excellent job and their service was stellar. Not hoping for another water problem but if one emerges we will call Septech again.

Not charging for unneeded services. I called them and told them that my system was pumped by a…read morelocal company just before I bought then he wanted to send someone out and charge me to drive up and confirm access charging over 200 and then turn around and charge me almost 1000 to pump it. Not a chance and I will never trust pumping services from them.

Noe Hernandez, Patriot Plumbing, has provided my monthly plumbing maintenance several times. I…read morehighly recommend him and Patriot. He is always very thorough, punctual, helpful above & beyond, and with excellent customer service.

It would be difficult to overstate my frustration with Patriot. Their technician was a no-call…read moreno-show for my HVAC repair appointment. I tried calling their office multiple times that day and each of the following days. Every time I called, both during regular office hours and on the weekend, I was shunted off to their messaging service instead of being connected directly to their HVAC team. It was unbelievably frustrating that I could not talk to anyone who could do anything to help, especially during regular office hours. I left a message each time anyway, but did not get a response from a member of the team until four days later. No part of this experience was acceptable. I understand that schedules change, parts don't come in on time, etc, but I cannot understand the lack of communication. I had to stay home the entire day of my appointment waiting for the technician, which disrupted my work schedule. I spent the next day at home too, just in case he or any other member of the team called and was able to make it out then, which meant canceling other plans. The only reason I kept calling after that instead of giving up and finding help elsewhere is because I had already paid over $800 to get a replacement part ordered. All of this happened after sweating through multiple weeks of Patriot's lead time that my girlfriend, our pets, and I spent in the summer heat with a nonfunctional heat pump. Now that I have my refund in hand for their "service", I have sought the assistance of another HVAC service company in town who actually picks up the phone when I call and shows up for scheduled appointments. I will be encouraging my friends in the valley with HVAC issues to avoid Patriot at all costs. I'm at a loss to explain how they're still in business.

My toilet had stopped flushing completely, had to flush multiple times before it would clear…read moreanything from the bowl. I contacted Jake at American Plumbing and he outlined possible repairs that may work as well as replacement cost. We decided to replace and Jake installed it in no time. So nice to have a fully functioning toilet again. Thanks Jake!

From the owner: I have many years of experience in new construction, remodel/repipe, and service plumbing. If you…read moreneed a plumber we’ll be there to help. Give us a call anytime.