I needed a small piece of quartz to use as a vanity backsplash in my bathroom. I contacted a dozen…read moreplaces before finding Louis Mian. Most places didn't want to bother for such a small job, or wanted to charge me for a full slab of quartz. Chris was super helpful and responsive, and the price was reasonable. He cut and polished the piece to my specified dimensions, which I then installed myself. I'd gladly return for other projects.

Great stone and superb customer service!! When our house was new to us, we used Louis Mian's to…read moresource and install granite counters and backsplashes in our kitchen and marble counters and floors in our bathrooms. Great selection, great design service and great installation. Fast forward 30 years, and the customer service gets even better. Old house, new leaks. Our bathroom floor gave out due to a leak that took months to source. Facing possible destruction of part of our floor to get at the leak, I went back to Mian hoping beyond hope there was matching stone to be purchased. Jon Mian very kindly went through his inventory and miraculously came up with four pieces of floor tile that perfectly matched that installed by his father. It's a great company that stands behind its customers for generations. Bravo!

Great home and kitchen store. I've made several purchases there and great customer serviceread more

Invited to an impromptu event, and I had to come up with a memorable gift…read more Blackstone's of Beacon Hill to the rescue! Not only do they have a dizzying array of gifts small and large, they also stock anything you need as far as kitchen utensils, candles, greeting cards, charming and unique knick knacks and countless other items too numerous to mention here. Pair that with amazing customer service and salesmanship either by phone from Ms. Angela or in person from Ms. Arielle, the staff is top-notch. (apologies if I mispelled, Ms. Ari;-) Y'all definitely have to come and have a look around. I plan on coming back in the near future for a more leisurely browse through soon

bad service install too months always had excuses and found out he over charged. Highly don't…read morerecommend.

I have never posted a negative review, but this experience warrants one. We got a quote from…read moreBostonean. When they came out to measure for our countertops, they insisted that they absolutely had to take our sink with them. Against our better judgement, we let them. When they came back with a final quote almost $1,000 more than the original, we decided to go with another company that offered the exact same product for less. When my husband went to get the sink from them, he found it unprotected, face down on the concrete floor of their warehouse and the front apron had been completely chipped and scratched. They first tried to say it must have been like that, but when we showed them pictures from a few hours before they took it, they stopped responding altogether. Now we need to replace an expensive sink in short order that they ruined. As an aside, I also own a small business and know that mistakes happen! But their unwillingness to work with us in any capacity is frustrating, wrong, costly, and unprofessional. We would strongly recommend going elsewhere.

Angela and Eddie came to my home to see if some of my upper cabinets could be repaired. That was…read morenot an option so we chose to replace our upper cabinets. The Creative Design showroom is a great place to see your options. Sarah was our designer and was able to provide a rendition of what new black uppers would look like with our existing cherry lower cabinets. Angela coordinated everything seamlessly and always responded to any questions or requests. Eddie was in charge of installation and was great. I have already recommended Creative Design to our neighbor who loved how our kitchen came out. The whole team was a pleasure to work with.

Enza was wonderful. She took the time to explain all the different choices and options. They…read moredelivered my pantry cabinets exactly on time. I am thrilled with both the service and quality of the products purchased. I plan on buying all the products there on the next portion of my renovation.

If you're looking for solid german kitchens, this is as good as they get. The manufacturing of…read morethese kitchens is solid, and the designs speak for themselves. But was most impressive are the staff here. They are knowledgeable, prompt, extremely good listeners, and professional. It was incredible working with them on my kitchen.

From the owner: Kitchen Remodeling Cabinet Maker…read moreInterior Design

Stay away from this kitchen supply store. They buy cheap quality products imported from China and…read moresell it at a high markup price. I bought a wok, washed it after I used it to cook, and overnight rust spots appeared. I put oil on it but the rust wouldn't go away. Wasted $50. And also, I exchanged a cutting board for other utensils and it didn't add up to the same price as the board. It was only a 5¢ difference. The young man store owner said "You must pay". Really, you really want that extra nickel. Buyer beware, you're in for a scare! You can buy good quality utencils at Dollar Tree for way less.

Could not have been nicer! Had everything I needed at a stellar price. Will be back for larger…read moreitems next visit. Tight space so leave friends outside... or better yet getting Dim Sum near bye.

At the end of the walkway between two long buildings is a tiny little showroom that instantly…read moretransports you to the world of fine European design. If you live in Boston / Cambridge and have a small deck or terrace, you could get something here that is reminiscent of a fine hotel in Barcelona, London, or Milan. Beware - this is not a general outdoor furniture store carrying products like what you'd take home from a Home Dept - but a showroom that has examples of fine modern design. It's not for everyone but again, if you can afford it, this is a nice place to do some damage to the credit cards!

saw this bed in a Milan design studio a couple of years ago. i remember it as leather, sexy and…read morespendy. the type you mentally file in "someday". fast-forward 2011 and found it again at store's catalogue, now received 3mos after order. when you're ready to graduate from boxspring or ikea to a classic-keeper, look here (just don't pick mine). http://www.zanotta.it/en/products/Beds/1880_81_Caracalla.htm

I came in here to see what the big fuss is about. The items are great quality and the prices…read moreweren't that bad. There were decent sale items as well. I don't like the limited color selection (blue was my choice ) and the service was great.

Great prices and promotions on first quality Le Creuset merchandise. Options for Virtual shopping…read moreevents, curbside pick up, phone orders and discounted shipping. Email: somerville.store.us@lecreuset.com or call (617) 764-2998