I needed a small piece of quartz to use as a vanity backsplash in my bathroom. I contacted a dozen places before finding Louis Mian. Most places didn't want to bother for such a small job, or wanted to charge me for a full slab of quartz. Chris was super helpful and responsive, and the price was reasonable. He cut and polished the piece to my specified dimensions, which I then installed myself. I'd gladly return for other projects. read more

Louis W Mian - Quartz backsplash provided by Louis Mian - Kitchen & Bath Near Me - Charlestown, Massachusetts

Great stone and superb customer service!! When our house was new to us, we used Louis Mian's to source and install granite counters and backsplashes in our kitchen and marble counters and floors in our bathrooms. Great selection, great design service and great installation. Fast forward 30 years, and the customer service gets even better. Old house, new leaks. Our bathroom floor gave out due to a leak that took months to source. Facing possible destruction of part of our floor to get at the leak, I went back to Mian hoping beyond hope there was matching stone to be purchased. Jon Mian very kindly went through his inventory and miraculously came up with four pieces of floor tile that perfectly matched that installed by his father. It's a great company that stands behind its customers for generations. Bravo! read more

To briefly introduce myself, I work as an architect and have done so for 10+ years. I have my own office and most of my work has been in the high end residential category. We've exceed budgets of 8+ mil on single family homes in the Boston area. That being said, if I could give a -100 rating I would. It is one of those backward racist Boston s***holes that continues to give the "town" its provincial character despite wide-ranging efforts to make it a real city. To give you a sense why this is the case, I'll briefly repeat my two minute chat with a rep: Me: "Hi, this is so and so, I'm and architect in so and so. I'm looking for a smaller slab of Calacatta." Rep: "...brief pause...You know these slabs go for more than $20K?!" Me: "I'm aware of that, but how is that relevant here? Also, why is that the first question?" Rep: "Well, if I was ordering slabs of Calacatta, I'd want someone to tell me that." Me: "So you're assuming that my clients can't afford that? You don't think that this is insulting?" Rep: "Ugh..." I'm sorry that my name isn't Dave and that the name of my office sounds foreign. Your narrow mind seems to still think that somehow people from other parts of the world are here only to benefit from the plenitude of imagined social resources. Save yourself the effort and headaches of dealing with idiots, who still have not been made aware that it's not the 50's. Go to any other place. Thanks to a booming construction industry and all the foreigners coming to town, there are plenty of other stone yards to choose from. read more

I had an undermount kitchen sink collapse due to old age, cheap apoxy, bent brackets, etc... This was a major problem because the sink could no longer be used. I honestly didn't know whether the "fix" would include drilling into granite or using a heavy-duty glue, so I started reaching out to contractors. This was a job that NO ONE was confidentially interested in... Finally I called Louis Mian, spoke to Jon, and we booked an appointment for the following morning. They used a sink kit that is bracket-based, and the sink is now mounted to the cabinets, and is not going anywhere.... This was an excellent experience overall, and I would Louis Mian to anyone that needs countertop experts. Cant thank these guys enough. Worth every penny. read more

I found them online and found it hard to reach them at first on the phone. But when I finally made contact with Jon, one of the sons in this family business, he couldn't have been more awesome. They were crazy patient with me as I went through a slew of marble slabs and worked hard to be sure I would be happy with the finished product. These guys really care about doing quality work. My marble countertop is really gorgeous. They have a warehouse in Roxbury where you can look at stone, but also you can just use them as your fabricator if you find granite or marble at one of the huge dealers, like Boston Granite Exchange, which sell stone but don't fabricate the counters. read more

Mian's is outstanding. After considerable research on his part, Jon Mian sourced two beautiful slabs of the highly sought after Danby marble for my kitchen. He coached me through the process of buying marble, and was skillful at templating so that I could have both countertops and a backsplash with the two slabs he was able to get me. His team is very skilled and professional. Hector installed the stone and did a great job. The finished work was gorgeous and it was a pleasure to work with Jon and his team. I also enjoyed the very cute dogs at Mian's! Bravo, and thanks! read more

We had our kitchen countertops replaced with granite from Louis Mian. We purchased a granite countertop piece at the annual remnant sale. We got a great price, including template, fabrication & installation. We worked with Jon Mian who was thorough, very patient, and accommodating. The gentleman who did my templates and installation was also thorough and precise. We're looking forward to working with them again for our bathroom vanity. read more

My girlfriend and I recently remodeled our bathroom and we thought a marble counter top would look awesome. We saw a Groupon for Louis Mian that we thought was a great deal so we bought it. Both my girlfriend and I have extremely hectic work schedules, and Jon could not have been more accommodating. He met with us in his show room to begin talking to us about marble LONG AFTER there regularly scheduled hours. We liked Jon so much after this initial meeting, and his pricing was so competitive, that we decided to also update our counter tops in the kitchen. The end result is magnificent, and I could not be more happy to offer him my highest recommendation for both customer service and craftsmanship. One other small thing to note that we didn't originally think about as it is sort of intangible. When you are remodeling a part of your home, you are inviting all sorts of people over to be there while you are not. I trust the Jon and his very professional team to respect my home, and you should to. read more

Chris Mian and company were just absolutely phenomenal. I gave them an incredibly obscure order working with a new materials that was about 6 months old when we started the project and the results were flawless. Their staff shows up every time at the time they say they are going to be there without fail. If you have a high end material granite counter top or any other kind of project you can think of, then make Louis Mian one of your first stops. I can think of no higher praise then to tell you all that a licensed GC (general contractor) in Massachusetts choose them for his personal work. read more

By total kismet, my husband and I called for an appointment to Mian the day before their annual sale. We got there by late morning today and although it was tricky to find (google map in advance), we were greeted by cheerful balloons, free coffee, munchkins, soda, and juice, a barbecue being fired up for later in the day, and the Mian brothers (and their dad) eager to serve us. A good variety of high quality granite and marble slabs were stacked up in their outdoor space, ready for ample browsing. There were pieces in larger shapes as well as smaller remnants. Perfect for a big job, like ours (total home renovation including kitchen countertops) or a smaller project (affordable cut pieces such as a powder room vanity). I am no expert but I know what I like. We purchased a gorgeous remnant ("Costa Smeralda"--the name makes me think of a dip in the turquoise Mediterranean Sea; the color of this granite is a beautiful subtle greenish blue) at a very good price and also a "last of the litter" of a quantity of beautiful granite tiles for our new mud room (also well priced). Chris Mian was helpful, ordered up the fork lift needed to move our piece around, and took care to help us walk through the yard as we looked around, figure out the finer points of measurements, templates, and all those important extras. He was honest about the fact that we'd save money by having our builder install the final product. That seemed honorable to us, as he could've swayed us another way. The guys helped us load the stuff into our truck (saves us delivery fees) and were truly polite and grateful for our business. The only thing I'd note, as others have, is that their "style" is a bit relaxed (it took time for them to coordinate our checking out, as they were a bit short staffed) but our sense was that they make up for that in the final product. We have yet to have them cut our stone, so perhaps we'll update again then. Also, they were very kind and gave us several samples to take back and match with our new cabinets. Overall, we highly recommend Mian--we had a really positive experience there. read more

Julie and I would like to thank you for all of your help in renovating our kitchen. We had visited a few other designers/fabricators before meeting you but had not found anyone who was going to help us in the same manner that you did. You were the only one who asked us several questions before showing us any stones. We are really impressed that you listened to our answers and led us to the stone that we fell in love with. You were 100% right with your recommendation and we did not even know it. You had recommended Perla Venata as one of the three stones for us to look at, but we saw a stone with a different name on it and we picked that stone. Once we were completing the paperwork on the stone that we selected, the distributor wrote the name Perla Venata on the order. The name on the stone was for where the stone originated but it was in fact Perla Venata. As for the installation of the counters, the guys were unbelievable great. Hector led a very qualified crew and they installed our quartz counters better than anyone else would have, in our opinion. Our counter was more difficult than a typical kitchen counter as we have a raised bar area with a suspended counter and we wanted a waterfall look down the side of the cabinets. Hector said that it was going to be difficult getting 4 pieces of quartz to meet up seamlessly, but if anyone can make that happen it would by Mian Inc. Your guys took the time to cut everything perfectly and build it with a very high level of attention to the finest details. Because of this professionalism, you achieved our goal of having a seamless looking waterfall. Last week, we installed a corian counter in the laundry room and those 2 installers marveled at the workmanship of the waterfall. They studied the counter, waterfall, back panel etc. and said that whoever installed this did the best job that they have ever seen. They stated that they see nice kitchens everyday but this is the nicest one that they have seen in at least the last 5 years. As they were leaving, they studied the seams again and said that they are truly impressed on how great the workmanship is. We agree with the comments made by these other guys and everyone else who has seen our kitchen. Thank you very much for being a great company to work with and delivering a terrific quartz counter for us. read more

Louis Mian will forever be our go-to for kitchens and bathrooms! Mian's service, craftsmanship, and quality are the reason I am taking the time to write this review, all of which are outstanding. A friend recommended them and after walking into the showroom, we immediately felt at ease. We had our kitchen countertops replaced with quartz - selecting the right stone was difficult because of the great selection but we found the perfect stone for us. We were given a great price, including template, fabrication and installation. Jon Mian and his team were thorough, patient, and respectful of our time and home throughout the entire process. The installation team was remarkable and efficient! They went above and beyond to make sure we were happy. I never thought our countertops could look so beautiful! Louis Mian earned our trust and loyalty. read more

Granite and Stone fabricators - best around, fantastic services and pricing. I have done several projects with them and I cant recommend them enough read more

We called Mian originally for some advice about finding the kind of stone we were searching for, but Jon was so helpful and knowledgeable that we ended up deciding to have Mian do the entire project. We are so glad we did! The stone is gorgeous, and the craftsmanship at each step in designing, cutting, and installing our countertops was unsurpassable. I was impressed with the problem solving skills of the installation team -- you never know what you're going to find when you undo someone else's work, and these guys were brilliant in dealing with some pretty nasty surprises. Total satisfaction! read more