I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

I have been using this cleaning company for years to help me with my very cluttered, messy single…read moremom apartment. The team is always so kind, helpful, accommodating and does such a thorough, beautiful job! I have not found cleaners that would make my place sparkle so well with such great attention to detail. They provided me calm and support in the chaos of a busy life. After I had to move across the country for a job, my elder mother had a fall, she had to be taken to the hospital by emergency services and was there for weeks. Being across the country and needing help I knew I could trust Shanna, Mariana and the team. But I didn't know that they would treat me like family, and give so much love and care to my moms place while she was away. I didn't know what they would find but I knew the apartment was in bad shape. Shanna and Mariana did such an excellent job, communicating the situation, working through the logistics and giving such care with every detail so her place would feel like home again, I really don't have words to describe how grateful I am to them when I felt so helpless and emotional. It was beyond knowing I could trust them, it was truly like have the support of family. Thank you all so much! I wish there was more I could do to show my gratitude.

A bit pricey, but worth every penny…read more I'll admit, while I try to keep a clean place, with 4 animals and a full time job, stuff gets missed...so I usually pay for a "deep clean" once a year. This place gave the absolute best "deep clean" I've ever had. So much so, that my wife and I are considering regular/maintenance cleanings here. The first time we've ever. ...and not only were the cleaning staff professional/friendly/incredible, but the support staff (thanks Dina) were also amazing. Sincerely, absolutely excellent.

Service Requested. We requested for a post construction cleaning since we are at the end of the…read moreconstruction. For cleaning of a 3000sqft place, PCS quoted 25-35 man hours at a cost of $1000-$2000 for interior deep clean which includes removing debris, ridding of construction dust, sawdust, cleaning inside/outside of cabinets/closets, cleaning walls, inside/outside of lighting fixtures, ceilings, appliances, and other general cleaning of kitchen, and bathrooms. General cleaning included general sanitation of bathrooms, clean showers, sinks, polishing counters and faucets. Vacuuming, Sweeping and Moping. For setting up the service, PCS was responsive and gave detail descriptions. It felt like PCS thoroughly listened to our concerns and touted their experiences. So we had setup a cleaning around 10 days hence. On the day of the service 4 team members arrived for cleaning within the one hour window that was described. Unfortunately, they were wholly unprepared. The team only brought microfiber towels and a vacuum. They did not even bring a garbage bag. They picked up a half filled garbage bag and asked to use it and said they can just reuse it the whole day as they dumped all the debris into the dumpster we had setup outside. This should have been an obvious red flag! Then even though I had spent many emails and phone calls describing the scope of the work to the back office, none of the notes were captured and the team asked me for non-stop instructions and clarifications for 2 hours at the beginning of the day until I have to leave. Quality. Extremely Dissatisfy! I normally paid my normal cleaning team $200 for a team of 3 to clean a 2500sqft house. It takes them 1.5 hours (1.5*3 =4.5 man hours) They get all the bathrooms, kitchen and floors sparkling clean and dustless. So for 20 man hours, I had expected at minimal the same cleanliness and beyond since they charged me a little south of 25 hours. Nope! PCS team for the very costly 25 hours accomplished 1. Removing some garbage, 2. Removing some plastic off the windows, 3. Rough cleaning of some bathrooms, 4. Vacuum up some dust off the protective floor covering, and 5. Dusted the two kitchen sinks. I am extremely disappointed as I distinctly expected the walls to be dusted, floors to be cleaned and floor polish to be applied, and none of it was done. Communication. As I stated, the initial communications were good when they wanted to make a sale. After their extremely unprofessional job, PCS became extremely curt and uncommunicative. I had reached to them to give the feedback. They had sent another team of 2 for 4 hours to do what they can, but they were only able to clean one room at that time. Then they tried to blame us for dirtying the place the cleaned. It's just not true since they didn't remove the construction paper protecting the hardwood floors. How could they have possibly mop the floors.

They did a wonderful job on a deep move-in cleaning on our new home. The crew went above and beyond…read morein their work, and were just wonderful. We're probably going to hire them to do bi-weekly cleaning at our new place.

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!

Good deep cleaning and even better service and ownership…read more I originally reached out for a deep cleaning on short notice. Maria was very accommodating and nice when I reached out. I explained that I wanted a deep cleaning done since the home had collected dust. She worked with me and my schedule and shifted around some other jobs to fit in a quick cleaning for me. Although this wasn't what I originally wanted, it was enough to get the place dusted off since it was unused for sometime. The reason why I say the service is even better, she reached back out to me when she did have time and extra hands. Her team came out about a week later, and performed a very thorough deep cleaning. Not a single spot, tile, or baseboard was left untouched. I was very happy with the service, pricing, and cleaning. I recommend this cleaning service and will continue to partner with Maria in the future!

I wish I could leave a better review, but I hope this feedback aids her with future jobs…read more Pros 1. I received a quick response for a request for a cleaning of my 2bd 2 bath apartment and was quoted a flat rate of $190, which was a decent price. 2. She arrived on time and sent a message saying that she was on her way before arriving. 3. She said that she used eco friendly products 4. She was very friendly. Cons 1. I didn't notice this until after she left, but She only swept and mopped around the furniture. She did not move any of the furniture around or sweep under furniture. For example, there was still dust and a piece of paper under my bed and I have a platform bed, so it's easy to clean under it. I have a bassinet and crib (both on wheels) in the bedroom, these were not moved and there was still dust under them. I had to sweep the bedroom again after she left. 2. While she was still cleaning, my partner noticed that there was still soap scum on the walls, on the soap dish and the sliding door of the 2 bathtubs. We had to explain that she needed to clean the wall tiles in the bathtub (not the grout), the soap dish and the glass door. I've never had to explain this to someone before. Once we mentioned it she did clean it, but it was odd to need to mention it since it was so obvious! 3. She came alone to clean my 2bd 2 bath apartment. I'm accustomed to a team of two so that the jobs is completed thoroughly. She seemed in a hurry. 4. I also needed to sweep my living room again after she left and although she moped, there was still a stain on the floor that I easily wiped up with a Clorox wipe. Overall I wasn't happy with the job and was upset that I needed to clean again afterwards.

I can't say enough for Lotus. They go deep, and though some of the cheerful cleaners speak little…read moreEnglish, the front office is helpful in passing along specific things you want hem to do. This was amazing: I've had a food chopper and the unit was riddled with ugly black spots that I could not get out, so I asked one of the cleaners if she could maybe do something with it. She said yes, and totally restored it so that all the spots were gone and it looks like new. A++ I have tried others, but Lotus stands above them all.

I hired Lotus to deep clean my apartment for move-in after it had sat vacant for a while, and they…read moredid an incredible job! They were so thorough and very communicative, and when the team required extra time to finish a particularly touch section they made sure to get approval before continuing and did a great job on that difficult part. I recommend them for any deep cleaning job you might need, and I'll keep hiring them for monthly cleanings and any other services that might come up.

Scheduling with James was super easy and he responded right away. Martha and her team arrived about…read more10 minutes early so that she could take a look at the house and we agreed on what she could clean within my budget, we agreed they would deep clean the master bathroom and kitchen. It was a tough job, and they were excellent. The master bathroom and kitchen are both really big, and nothing had been professionally cleaned since the start of COVID six years ago. I keep things pretty tidy, but cleaning is hard, and there was definitely a good amount of accumulated grime. Martha and her team left everything absolutely spotless. I particularly appreciated the straightforward communication about what could get done, the willingness to work within my budget, and the ease of scheduling. James and Martha both speak excellent English, so it was very easy to explain what I needed done. Highly recommend working with these guys!

I have been using Blue Magic's services for the past year and have been very happy with them. It is…read moreeasy to schedule an appointment - I send a text to James and he always responds super promptly. I'm able to easily find an appointment time that works for me, despite them only servicing residential addresses Monday-Thursday. My cleaners always arrive on time and provide quality work. They finish when they say they will finish but don't cut any corners to do so. My place is always left clean and spotless. The payment process is also very convenient - you will receive an invoice after the cleaning services are complete and you can choose to either pay via card or directly through Venmo to avoid the credit card surcharge. Great company, would highly recommend!

Ignacio and his crew did a deep clean of our home after we moved out and left it looking amazing!…read moreMade me wish we had done it while we were still living there. Their price was also better than other businesses we got quotes from so we added more tip on top.

Ignacio and his team are amazing. The kitchen project was extensive: drywall, electrical,…read moreplumbing, cabinets, flooring, paint and tile. Igancio's crew did it all. They have amazing attention to detail with a strong work ethic. Put it this way: - Showed up on time every time - Cleaned up before leaving - Stayed on budget - Finished on time And they are all lovely people; we enjoyed the whole experience.

Quick and friendly response. Price seemed very reasonable for the detailed service I inquired about.read more

I'm happy to have found Mimi and her cleaning team. Mimi was responsive, easy to talk to, and she…read morewas on top of everything. I've never hired a cleaning service before since I'm stubborn and like things really clean "my way". However Mimi and her team did an outstanding job with the move in deep clean. Highly recommend!

Lorrany and her team always do an amazing job on my house. They are good with my cats and working…read morearound them/making sure they stay inside. Lorrany is a very good communicator and makes everything really easy for me. I recommend her and her team.

They accommodate to our schedule request. Marta did a great job of cleaning my house.read more

I've had them helping me out 3 times so far and the experience was great. First two times, I was…read moremoving and I had them do deep cleaning of both my old and new apartments. They came with 3 people and they even climbed up to clean the covers of my lights (I didn't even know that is a thing...never did it in my life). This more recent service is just for regular maintenance (but I really haven't cleaned for a while). Janete is super sweet and helpful, did everything I asked for with care. I was actually quite impressed how fast she finished cleaning my place in a couple of hours cuz to me this feels like 2 days of work. The price is fair. My two cats liked her.

Lucy's Cleaning Service came to do a deep cleaning and help ready the home for the market. The home…read morebelonged to our parents who have since passed on. Lucy and her team took very good care of the home making all its old parts shiny and clean. I felt Lucy's prices were reasonable too. I appreciated her attention to detail. The mini blinds were a challenge to clean and they came out better than I thought they would. Years of accumulated dust. Lucy also was able to make the kitchen cabinets look wonderful. Our dad made the kitchen cabinets so I bet he would be delighted at how clean they are now. Thank you Lucy and your team for making our parents home look loved and cared for. We hope a new family will love and care for this very special home. I recommend Lucy's Cleaning Services.