I visited your ENT office due to some sinus pressure, wax buildup in one ear and also to discuss my tmj concerns and unfortunately, my experience with DR.HANFT was extremely disappointing from start to finish. Not only did i wait an hour, which i did not bring up, however, when the dr removed the earwax, i started to feel shaky and she told me i was pale, when i asked her if this was normal that i felt dizzy, sh became visibly annoyed and dismissive. She literally gestured for an assistant to " deal with It" as if i was a burden or annoying her rather than a patient who was feeling unwell. Her bedside manners was shockingly poor. Additionally,I mentioned that i had also looked up online that some ENT'S deal with TMJ, she became outright hostile and had a temper tantrum that i googled something or even simply just even asked her a question. She raised her voice and rushed out of the room. I literally said, are you kidding me right now??? youre gonna leave because i'm asking you a question? When Yolanda came in, she tried to make me feel better but she left me in tears. I told Yolanda i wanted to speak to her because i was in such disbelief that a doctor would treat their patients this way,.. It Was completely unprofessional and made me feel like my concerns were completely invalid .In summary,this doctor lacked empathy,poor communication skills and dismissive attitude. She basically runs away the moment she feels annoyed or if you have a question she doesnt like. I mean when i tell you, my jaw dropped, even the nurse next to me looked at me in disbelief and said she cant get involved. When she returned with Yolanda, her demeanor completely shifted, I asked her if she had calmed down and she said i was rude to her from the moment i got there which is a complete LIE and a defamation of my character. The only time she might have felt i was rude to her was after the fact- when i asked her if she was a liberal. They told me the assistant gave another side. Ultimately, i said i don't care who said what at this point, the staff is obviously going to side with the doctor, no one wants to get in trouble and keep their job. i'm no dummy and i trust my common sense and intuition 1000% that when i tell you I am in disbelief after how she treated me today. I will be reporting her with the Florida Board Medicine, and with my following on social media ( after i reactivate ) my account all it will take is one POST. I WOULD NOT RECOMMEND THIS OFFICE OR PROVIDER .
A PATIENT GOES IN ASKING QUESTIONS TO FIGURE OUT WHAT IS WRONG WITH THEM and gets scolded and offended by asking simple questions. I wanted her to come back to speak to her and figure out why she's treating me this way and when SHE CAME BACK IN THE OFFICE WITH YOLANDA, SHE SAID YOU DEMAND THAT I DO TMJ, I SAID NO, I NEVER DEMANDED ANYTHING. I SPECIFICALLY WANTED TO KNOW, IS IT YOU IN GENERAL THAT DOES NOT TREAT TMJ OR ALL TMJ SPECIALISTS DONT TREAT IT BECAUSE MY DENTIST ALONG WITH GOOGLE SAID OTHERWISE, ( oh boy, did she turn purple when I mentioned what google said )SO ALL I DID WAS ASK QUESTIONS, BUT IT SEEMS LIKE IN TODAY'S SOCIETY, YOU CANT EVEN DO THAT WITHOUT FEELING TRIGGERED, I THINK MS.HANFT HERE MAYBE NEEDS TO BE EVALUATED BECAUSE SHE IS IN NO POSITION TO BE A DOCTOR.
I HAD A HORRIBLE DAY BECAUSE OF HER AND I AM STILL BAFFLED BY HER BEHAVIOR.
I EMAILED HER BOSS AND HAVE NOPT GOTTEN A RESPONSE AND THE REVIEW COMMENTS ARE DISABLED ON GOOGLE, HOW CONVENIENT. read more