I see Dr. Marchese who has been really helpful, but the receptionists here are very unprofessional…read more I broke my tibia and needed an MRI for my knee, but the receptionists ordered it for my tibia rather than my knee. I know this is a small mistake, but I cannot drive and each time I need to go to an appointment I have to ask someone to drive me, so that was unfortunate that I had to schedule another MRI. In addition to this, the MRI facility communicated to me that the mistake was made, rather than the hearing from this office that they had made the mistake and explaining why I needed another MRI done. I have had other experiences with this staff as well when scheduling tele-heath appointments. The receptionist scheduled my tele-health appt. for 4:50 but when the time came and passed, I called the office to double check. When I got onto the phone with a receptionist they told me that 4:50 is not actually an appointment time, but rather as estimated time based on when the DR is finished with his appointments for the day. That was unfortunately information that should have been told to me when "scheduling". I know these aren't big instances of miscommunication, but they are enough for me to be wary of the care I receive here. Will something be ordered incorrectly again? Is my time being valued as a patient there?

I had the unfortunate experience of slipping on ice and landing on my left arm. Needless to say,…read morethe pain was excruciating so I ended up in the Leonard Morse ER. The ER doctor examined my arm and X-rays were taken and it turned out I had a radial neck fracture. He placed my arm in a splint and a sling and told me that I had to see an orthopedic doctor and that I would have to wear a cast for six to eight weeks. As you can imagine, I was not very happy about that. Enter Orthopedic Associates of Marlborough. Dr. Hangen and his staff were incredible! Dr. Hangen was calm, kind and gentle with my injured arm. He told me that due to the way the arm had broken that I would not have to wear a cast, but I had to do range of motion exercises at home in order to help the arm heal. I was ecstatic! I had my two week follow up visit this week and my arm is healing nicely. I can now drive again and as long as nothing changes, I don't have to go back for another follow up visit. The staff at Orthopedic Associates of Marlborough were all caring, compassionate and professional. I wish I could remember all their names to thank them individually, but Karen, Mary Beth, Kat and the woman who took my blood pressure and temperature were all great, as is everyone who works there. I don't want to experience any more broken bones, but if I ever do, you know who I'll be calling first!

I met Dr. Ponger the first time in Summer 2021 when I brought my mom for a 2nd opinion to him…read morefollowing an accident in Newport, RI, and I have been a patient of Dr.Ponger myself for 2.5 years. He listens and is excellent at diagnosing the root cause of muscle pain and other issues! Thanks to him I found out that I had Cushing Syndrome and it changed everything. The office is clean and leaves a family-friendly atmosphere. Karen is great and takes care of all imaging requests and the PAs for the insurance companies. Parking is easy and you just feel like you are well taken care of. I hope he never retires.

Dr. Pongor takes time with his patients and explains things carefully. I get the sense that he…read morecares about me as a whole person, which makes me feel safer in his care. He is very friendly and kind, as is his entire staff. It is a very welcoming environment. I definitely left feeling better about my condition and treatment plan.

It has been a few years since I visited this doctor, but while I was there I noticed literally ALL…read morethe physicians were men, and 80% of them were white. Years later as I need another appointment I checked their website and they are still ALL male doctors and just a handful of women physician assistants. You cannot tell me that is not deliberate when they have 10+ doctors. Appalling. Is it still 1940?? I'll be going somewhere else. Update: The office responded insisting that they follow all EEOC requirements and do not discriminate. As an HR and Recruiting Director, I know exactly how easy is for hiring managers to skew their decisions to hire exactly whom they want regardless of any office policy of antidiscrimination. 10 male doctors and not a single female doctor is almost impossible unless intentional. Do not kid yourselves.

Dr Jason Salient is such an amazing orthopedic surgeon. Very knowledgeable, courteous, efficient…read moreand kind. He explained everything to me about my tennis elbow and quickly helped alleviate the pain to manageable levels. I can't say enough good things about this office and practice.

Dr Karadimos is unusually kind and caring! Highly recommended. I'm paralyzed, in a wheelchair and…read moreunable to transfer, and I also have supersensitive feet. Dr Karadimos was able to accommodate my special needs and did a superb job with my feet-- made me entirely comfortable in every way. He is a genuine plant enthusiast, as I am, and this common interest makes visits to his office all the more enjoyable. He's just superb!

Dr. Karadimos is a very kind and careful podiatrist. I go to see him when I am in pain, but he…read morealways makes me feel relaxed. We are both dog lovers so while he is working on my foot problems we talk about our dogs. before too long, I am more relaxed. When I leave, my feet are much better.

Dr Sullivan and the staff at Orthopedics New England are the best. They are knowledgeable,…read moreprofessional and friendly. They treat their patients with care and compassion and will always return your call or email promptly even if it's just to say they will have an answer for you soon. Any orthopedic issues you should not waste your time with anyone else. Go to Dr Sullivan and Orthopedics New England at their new office in NATICK. You'll be glad you did.

Have been seeing Dr Finno since his days with the Boston Spine group. He is my miracle worker. 20…read moreyears ago as a late 30's mom, I had severe pain and was unable to nod or turn my head, difficulty raising my arms, with tingling & weakness, and also severe lower back pain. I had constant pain that interfered with my ability to sleep, socialize, work, carry out every day activities, or be truly "present" with friends & family. I spent years seeking help, but most doctors dismissed it, as often happens to women, as being "all in my head", or hormones, laziness/lack of exercise (though I was trim, athletic & went to the gym daily), or being dramatic & attention-seeking. My long-time orthopedist said there was definitely something wrong, and referred me to Dr Finno for a consultation. Dr. Finno actually listened to me and investigated. He was honest & open about what he could & couldn't do, and what to expect, answered all my questions & concerns, and never made me feel dismissed or stupid. When I decided to move forward with treatment, he explained everything clearly & carefully during each step of the procedures, and made things as comfortable & calm as possible. 48 hours later, I had a drastic reduction in pain, and big gains in range of motion. Over time, I regained 100% of my function and range of motion, and got back to doing most of the things I loved and was able to live a pain-free, normal life again. I now see him 1-3x a year for injections when I start hearing the usual clicks & crunching get louder & more frequent, and feel the stiffness & pain flare up. For me, and a few others I know, he's truly worked miracles to restore our ability to move & function without pain, and I don't trust my spine to anyone else.

He is a specialist in spine damage only, doesn't know women's bodies, and will miss what's really…read morewrong with you. He doesn't listen or ask many questions.

Top-notch, superb care, the best office staff, surgeons, etc. Dr. Sloan replaced my right knee four…read moremonths ago, and Dr. Re replaced my shoulder three years ago. Yesterday I called to have a cortisone shot in my other knee, and one hour later I was leaving their office. Everyone, from whoever answers the phone to the X-ray tech, the PAs, and the nurses - they are the best.

Received first round of gel shots. I was told I could go about my day as usual. Couldn't sleep…read moreand had to work from home due to the pain. Called the office and I never received a call back. Also asked for Drs note, which they didn't provide. I was contacted 5 days later with the excuse that they didn't have my number, although they could have sent me a message via the My Health app. Dr. did not offer any alternatives. I found out that gel shots are good for only 6 months, through their brochure. Dr mentioned none of this. If you're interested in paying through the nose and have bad service, go see them.