Awful! On hold for 15 minutes then person I could not understand answered, asked about my…read moreinsurance, put me on hold again and then hung up. Can't find a website online which is why I called.

I flew down to Florida to visit family. When I got there I discovered that I left a heart and…read moredepression medication. Both if I skip a day incapacitates myself. I left a request on MyHealthOnline. No acknowledgment within 24 hours. Called the day later and dealt with someone with ZERO empathy or compassion. I explained that I would be in a world of hurt because I'm without these critical medications. Was told that since I missed my last two appointments that there was nothing the practice could do for me. "Those are the rules. Pound sand" AVOID Concord Hillside!

It is always good when a practitioner listens carefully to what a patient says and presents…read morereasonable alternatives for treatment. Jason is an excellent listener. He is obviously knowledgeable, and presented options that others had not suggested. Everyone on the staff was helpful and pleasant and made this old lady feel both comfortable and well cared-for.

Knee shots are painful by Jason. I had them done elsewhere and felt just a pinch when having shot…read morewithout numbing gel.

Post PT and Dr. Jia Li have continued to provide stellar service through the pandemic. I was seeing…read moreJia before the shutdown and I was able to continue therapy using virtual appointments. I was pleased with their smooth transition to virtual appointments. I am truly grateful and happy they're able to continue to safely service individuals in need. The office staff is also very helpful and attentive. I highly recommend this business!

Very professional office. Always on time and friendly. Physical Therapist-Brent has helped…read moretremendously with my problem. Highly recommend this office!

Very grateful for the care I received Connections PT in Acton. Although my lower back degenerative…read moredisc disease and stenosis may ultimately require a surgical solution I always felt better after my PT sessions at Connections. Based on a constant evaluation of my condition, Buffy offered diverse therapies, advice and exercises to help improve my ability to move. Thank you.

Absolute waste of money.. Went to this place for neck pain treatment…read more I had more than 10 visits. The pain reduced at first but just after a month it got even worst.