Extremely disappointing experience with Swedish Hospital pediatrics…read more I was billed twice for the same visit, which was a routine infant wellness appointment. One charge was around $320 for the wellness visit and another around $340 labeled as an outpatient visit for the exact same appointment. Previously, I was also charged separately for a 20 minute visit, which is not a short visit, and another longer visit. It felt like I was being billed by the minute without any clear explanation upfront. The breaking point was during a wellness visit when the doctor asked about a prior sinus issue and briefly checked it. That alone triggered a second charge. I was never informed that answering a question during the same appointment would result in additional billing. After multiple calls, they refused to correct it. This feels misleading and unacceptable. Parents should not be penalized for basic care during a scheduled visit. I have since switched providers to a practice that actually prioritizes patients over billing tactics. Take your loved ones somewhere else where they care about providing care more than ripping you off.

While we loved Dr. Obih, we only had a couple of appointments here before our old doctor opened up…read morehis own practice, so we switched back to him. We had positive experiences besides one appointment having a 30 minute delay.

I really enjoyed the care my children received before the change in management a short while back…read morebut since there has been big changes, I have noticed shift in quality of care. recently my child broke a bone and we needed the care team to coordinate with our medical in a timely fashion so my child could be properly treated by an orthopedic specialist. I was told that it would be handled by the next day but when I was told to expect a call or call them, It was impossible to get through to them for the durability of a week. prolong my child's ability to get his broken bone treated. when I left a voicemail expressing the urgency, I never received a call back nor any response or apology for dropping the ball when a child cared for by them had a broken bone. I eventually felt unsafe with them caring for my children and found a much better primary care physician who handled everything in just a day. which is also a previous physician that worked at stepping stone while under the previous management. if the management was still under the previous owners, the rating would be much higher.

My 4 month old baby has a flat head and a head preference. We got a recommendation for waypoint and…read morehave been seeing them for about 2 months on a weekly and every other week basis later. The staff is great and so helpful explaining things to me. They work really well with my baby regardless of how well rested he is. Scheduling and payment with insurance is easy. They also were happy to decrease frequency when we made progress and want to make sure that we're set developmentally before completing our time with them. My son probably loves this place the most since there are so many fun toys .

Dr. Howson is my son's pediatrician, and I couldn't be happier with her care. We just had the four…read moremonth check up yesterday, and her practical and constructive advice and teaching about sleep cycles, circadian rhythms and his needs was exactly what I needed, since sleep has been a major recent issue for us. She is knowledgeable, kind, caring, and so professional with my son, and so easy to talk with and ask real questions as a new mom. Highly recommend her for your kiddo!

We've been with Allegro for over a decade, and because we trusted them, we never scrutinized a…read moresingle billing statement. That was a costly mistake. Just like many others have reported, their billing practices are misleading at best. We were hit with an unexpected $264 charge during a routine annual wellness exam--solely because we answered the doctor's question about whether we had any concerns regarding my son's sinus and allergy issues. For ten years we've asked similar questions, so who knows how many extra charges were slipped into our bills without any disclosure. When I called billing, the representative repeated the same line over and over: "You signed the financial form." I made it clear that I understand my obligations. What I don't accept is being charged for a conversation the doctor initiated, with zero warning that it would be billed as an additional service. If simply responding to a doctor's question costs extra, that should be stated upfront. Instead, they quietly add charges and expect patients to just pay. This is unethical. A responsible provider would say, "We can discuss this, but it will be billed separately." Allegro said nothing--then charged us anyway. We're done. I've learned my lesson, and we'll be taking our business elsewhere. We're looking for a family doctor who doesn't nickel‑and‑dime patients and a billing department that does more than hide behind a signature on a form. Extremely disappointed in Allegro. We will not be returning.

All three of my kids have been seen at this practice for many years. My son had to be picked up…read morefrom school (sick and throwing up) the day of his 4 year check up. Upon calling the office they explained he wouldn't be able to receive his immunizations if he was throwing up and I'd be charged for rescheduling his appointment. Really?! I can understand being charged for a no show. Kids get sick, this is literally your business. I am taking our business elsewhere. Bye Woodville Peds. Won't miss your outdated exams rooms or your weird robotic answering system.

AMAZING!!! We travel just so we can stay with Dr Anderson after we moved. She is worth it. As a mom…read moreI appreciate that she listened when I say there is something not right with my child.

Best pediatrician and staff in the area!…read more I love Dr. Eichner and his staff! Dr. Eichner is caring, nurturing, compassion, and knowledgeable. He explains everything so thoroughly and always with a smile on his face. I just can't express how thankful I am for finding the best pediatrician ever! He's been my daughter's pediatrician since she was a few weeks old. I highly recommend Dr. Eichner to every parent I meet in my community and I would like to recommend this pediatrician office to you! You and your child will have the best experience every time!

We love Dr Eichner. With covid, we did not do our annual checkup. I can't get ahold of the office…read moreand when I drove by, it looks like they are painting the office. Did he retire or is he closed for covid? Does anyone know.

Honestly, this is really ridiculous, we went in for a routine annual well checkup--and then got hit…read morewith an extra charge afterward. They told us it was because, at the end of the appointment, the doctor asked if we had any concerns. We casually mentioned our child has occasional constipation, and the doctor gave some very basic advice--eat more fruits and vegetables, cut back on starch, that's it. And somehow that turned into an extra charge of $262. That's what really shocked me. Is Allegro so desperate to make money? It feels like during a standard checkup--something you assume is fully covered--you're almost being prompted to bring up questions, only to get charged for it afterward without any warning. How is that okay? It honestly feels misleading. If this is how Allegro operates, I can't imagine families feeling comfortable going back. This kind of experience really breaks trust.

Had my little about 3 yrs ago and did extensive amount of research into where and who my little saw…read moreas their primary DR as I have some unique health issues, and was worried about my little inheriting them as well so I wanted someone and somewhere that would be knowledgeable, experienced and equipped to handle unique care if needed- I landed on Allegro Pediatrics and Dr Shih is our primary but have seen 2 other providers when she was not available and have called the nurse like a handful of times and ever time iv had exceptional experiences- never made to feel like the "new mom" my worries were heard and not dismissed (coming from a complicated medical history this was a big worry) We ended up moving a few hrs away but we are unwilling to see another practice at this time and they are worth the 2 hr drive for peace of mind in the great care they have provided my family-

Both of my boys go to see Dr. Candace and have had a fabulous experience. We love her approach as a…read moreNaturopathic Doctor and that she provides a great amount of options for care, prevention, and basic healthcare. We never feel rushed or like its a quick check the boxes and get out. Dr. Candace has even made herself available via phone to help direct us to quality care options when my oldest needed more extensive care. I highly recommend her and Cascade Natural Medicine!

We absolutely love Cascade Natural Medicine. We were going to another pediatrician closer to home…read morewho was OKAY, but when my son started having severe eczema, someone recommended Cascade Natural Medicine, so we gave it a try. We started seeing Dr. Cate Bereznay and she worked with us very closely to get our son's eczema under control. She offered suggestions no other doctor mentioned and our son's skin is SO much better now. It's been 2+ years seeing Dr. Cate and we've never been happier with our pediatrician. She's attentive, thorough, communicates promptly with us and our children love her! Also, we've seen a couple other doctors at this office for short-notice appts and we've always had a wonderful experience with them as well.

We saw Staci Scott at Village Pediatrics for ADHD med management and genetic testing review…read more Unfortunately, it was a very disappointing experience with no useful recommendations. Our teen arrived unwell and we asked if she should wear a mask but were told no (headache, nausea, post-flu), mentioned it repeatedly, but there was no basic empathy or accommodation--no temp check, no relief suggestions, and loud talking continued despite requests for quiet. When our teen felt like vomiting and nearly passing out, the response felt dismissive. The appointment ended abruptly after Staci got upset, stormed out, and left us with no med plan or next steps. Our kid ended up throwing up in the waiting area with no follow-up help or call afterward. We own that our teen was moody (sick + ADHD), but we expected better de-escalation skills, empathy, and flexibility--especially from a specialist in teen ADHD. Lacked strong interpersonal skills and neurodiversity awareness in tough moments. Wouldn't recommend. Look at her google reviews as other families had a similar experience. Kristi the other nurse only works one day a week and the other one left. There's no other "medical" staff so you'll likely be stuck with Staci and no alternatives. We have never seen a single person there in the photo she has of her practice.

Finding Staci Scott and Village Pediatrics felt like the biggest relief of my life! While dealing…read morewith a very challenging medical situation for our oldest child, we previously had left 2 other practices because we felt that they couldn't meet our needs. It's not an exaggeration to say that Staci came through for us in the biggest way when we felt like we were drowning. She has continued to do so for nearly 10 years and for all four of our children. She always gets us in same day if needed, is punctual, spends a lot of time with us, and never makes us feel rushed. Staci responds to messages same day and gets refills in for us as quickly as humanly possible if I ever drop the ball. Staci has been tireless in her efforts to help us find answers to challenging medical issues, and she is always current on the latest research. She is kind and patient with my children, even on their hardest days. If you have a neurodivergent child, I cannot recommend Staci enough. The front office staff (Katelyn and Sara) are wonderful too. They know me and all of my children on a first name basis, and it feels like they bend over backwards to always help me whenever I am in a bind, whether it's trying to fit me into a very full schedule, get a message to Staci between appointments, deal with insurance, you name it. They are welcoming and kind to my children, and always try to help them find a favorite sticker, no matter how long it might take them to decide . On rare occasions when Staci is unavailable, we have seen other practitioners and have always been pleased with their care. The office is clean and warm and friendly, and feels like a comfortable and safe space to my children. My youngest is 2 and he recently started pretending that one of his cars is named Dr Staci. If one of his brothers has an appointment, he always wants to go too. All of my children would agree, Staci and Village Pediatrics feel like a part of our family in the best way possible.

My two kids have been with Allegro since 2008 and patient of Dr. Ginsberg exclusively. We found Dr…read more Ginsberg after my daughter's birth trauma and Dr. Ginsberg has been nothing but wonderful provider and listener. My now 6-foot-tall son is 19 years old and still see Dr. Ginsberg! Dr. Ginsberg is easily a 5 out of 5 stars provider, she cares about her patients. She treats her patients with so much respect that my two teens/young adult feels so safe with her. The billing department on the other hand is an absolute nightmare. First, the hold time is ridiculous, once connected, keep your fingers crossed that you are dealing with a staff member that is competent and compassionate and LISTENS! We've had some insurance challenges lately and been talking to the insurance company and then relaying messages back to Allegro since March of 2025. Have dealt with Denise, Lexi and Cassandra, all 3 pleasant and tried their best to help. Lisa, on the other hand is rude and incompetent. As another review mentioned, Lisa does not seem to care. From the get-go of her answering the call, she was telling me "Hold hold hold hold!!!!", "oh oh oh hang on", "let's get to one thing", "just answer my question". Then told me "I am putting you on hold" - all in 5 minutes or less. When I responded with "No, you don't even know what my question is", she said "I am putting you on hold anyway". Today, the office manager Radu called to extend their apology and explained that Lisa was perhaps trying to read the notes on my account? Perhaps, but there is certainly a civil way to tell the customer that. Although, based on other reviews mentioning Lisa in particular, this seems like a pattern of the "I just don't care" behavior. An employee represents the company, in the short 5 minutes conversation, Lisa made us feel unwelcome, unvalued.

I had an appointment today for my younger daughter's annual check-up follow-up at 1:50 PM, and my…read moreelder daughter's appointment was scheduled for 2:10 PM. It's now 2:30 PM, and we are still waiting to see the doctor. I had informed the office in advance that my daughter has swim lessons at 3:30 PM, but they still told me we would have to wait because the doctor is busy with other patients. This delay has been frustrating, especially when managing two kids' appointments back-to-back and other commitments. Timely appointments are important for families, and I hope the clinic can work on improving wait times.

Dr. Natalie is a wonderful pediatrician--kind, highly knowledgeable, and genuinely personable with…read moreour baby. She is always happy to share every detail, communicates clearly, and makes sure all questions are answered. Her warm approach puts both parents and babies at ease, and we always leave appointments feeling confident and well supported.

They use assumptive language that charges you for every little thing and even with insurane it ends…read moreup being way too expensive.