The employees were awesome! They were very informative about the whole process (my car was being…read morerepaired and covered by car insurance). When I had any questions, they were on it. Parts took a little bit, but you know how shipping/ receiving anything on the island goes. They did an awesome job and colored matched my car as close as could be. In total, throughly satisfied with my experience. I would highly recommend them for any repair.

From the owner: Autocraft Hawaii serving all your collision needs. read more

I've learned two things here on the Big Island. One lava walls are terribly unforgiving if you…read morebrush up against one with your car. Two if you do the place to go to have it repaired is D & K Auto Body (just below Costco). They were recommended to my by Big Island Honda and I couldn't be happier. It's a small operation that takes great pride in their workmanship. In addition Kim and Dwayne are two of the nicest people you will ever meet. You will not find a better body shop period. Simply put, they did what the said they would for the price quoted in less time than stated. How does it get any better than that?

From the owner: D & K Auto Body and Paint is located just below Costco in the Koloko Business Center. We take pride…read morein our quality of work as well as our ability to turn jobs around quickly. We understand the inconvenience of being without your vehicle, whether it is your personal car, a company vehicle or a vehicle from your fleet. We make it our business to be sure you are back on the road in the shortest possible amount of time, with absolutely no compromise in our quality of our work. We take great pride in our work and will always do what's best for you, our valued customer. D & K Auto Body and Paint will provide you with a free estimate. So, if you have a vehicle that has been damaged, or if you have a vehicle that you have considered painting and just need to get an idea of what it would cost, do not hesitate to call us.

I would highly recommend Big Island Collision Center for west side Hawaii auto body repair. My…read moreToyota 4Runner was recently involved in front end collision at the local transfer station. Their customer service from start to finish was over the top - a 10 out of 10. Duane managed the overall claim and worked seamlessly with the insurance adjuster to order parts as well as being very detailed in explaining all the required repairs. Stephanie's work in the front office was fantastic keeping me updated on aspects from drop off date, parts arriving at their shop and when the job was completed and scheduling a pick up date. Overall very professional, great customer service and quality of work was amazing! Again, I highly recommend Big Island Collision Center ! !

It took longer then expected but worth it to wait for my vechile to look brand new from the damage.read more

They do a good job on auto body repair and worked with my insurer. Good people. Good jobread more

i have taken my car to kraftsman for several repairs - once when another car hit me and insurance…read morepaid the claim and once when i caused damage to my car. i have had several estimates. they charge nothing for an estimate, which i appreciate. their work is of high quality and the staff take pride in their work. unlike another collision company which my texas based insurance company chose, which is nationwide, they are owned locally. most recently gabe gave me an estimate. he was quick, thorough, and very professional. i cannot praise him and his company highly enough. i would recommend kraftsman for any personal vehicle body work - whether you or the insurance company are paying. they are not cheap. no one in hawaii is. but their quality is dependable and i think they are honest. a company that is characterized by integrity and competence - a good company to do business with.

I don't understand why we were charged individually for three electric bikes to be towed . We were…read morecharged $466 each when the three bikes were put on a flat bed and it was one tow job . I then found on a Instagram post that the owners son Tacoma was riding my bike without my knowledge . It seems that the police department is getting a kickback from these tow companies and they're working hand-in-hand together. We showed up with a truck where we could've took all three bikes, but the police officer insisted that the bikes were towed. It felt shiesty and corrupt. It was brought to my attention that Tacoma their son was bragging at school that he was riding the bikes and posted it on Instagram . Bad business , Bad parenting

This is one of the nicest and best shops for tires and part picking!…read more Went to Diamond with multiple issues. I had a bent rim which and another tire with a screw in it. So I was on my spare tire and constantly filling the other that was slowly leaking. Justin and team were able to find me another rim from their yard and quickly repair it transferring my old tire to the new rim. Another great guy quickly repaired my slow leak by plugging my tire that Les Brodie couldn't do because of its location on the tread. I love this place and highly recommend their service for anything tire related and if you need spare parts off a vehicle! Saved me lots of $$$ and heartache shipping something from mainland!

These guys do a great job! I recently had to have some body work done. They gave me a solid…read moreestimate, once the part came in, they were understanding when I had to change the date for the work. When I dropped it off, they were on the ball with communication, and did exactly the work promised in a timely manner. Then they detailed my vehicle. Looked brand new when I picked it up. Great service from beginning to end. Don't get me wrong, I hope I never see you guys again, but if I ever need work done on my vehicle again, I'll be back for sure. Thanks! Aloha.

This company has kept us informed throughout the process of repairs…read more Helped with the rental as well. Very pleasant people. As far as billing that was through the insurance company so I'm unaware at the moment regarding thier billing. Will post a before and after when we get the vehicle back tomorrow.

excellent service and quality work service with a clear understanding felt secure leaving my…read morevehicle with them they were very straightforward and honest parts took a little longer but that's what we get in hawai'i

SKG is AMAZING! I own a hot Range Rover that to my horror got a crack in the Panoramic sunroof. I…read morewent through my car insurance to have the repair done and was told that SKG is the recommended place to have it done. Collin was the BEST! He set up an in-person consultation so that he could look over the damage, gave me a timeline for the repair. I just picked up my Range yesterday..... Collin had my car cleaned and washed with its brand new Panoramic roof--- I am beyond impressed and super happy with SKG service, communication and their Aloha!! Mahalo SKG!! ---Dayne Snell-Quirit---

I just called to ask for a price estimate for the cost of repairing my vehicle and if I can set up…read morean appointment to do this. However the person on the phone needed to know how I handled my insurance claim. My simple question to get a price estimate and appointment turned into advice on how my insurance works, which apparently is not how insurance works. Thank you for deciding for me, I will not be recommending or going to you for repairs only insurance questions.

Matt and the rest of the staff at Collision Specialists Hawaii did such an amazing job repainting…read morethe roof of my Tacoma. They got me in quickly, worked with my schedule and sent me updates. It felt like a new car and they washed it for me! I would definitely recommend them and would use them again!

Took our 2 month old car in for rear door dent and scratch that we didn't want to put on…read moreinsurance. They gave us the insurance discounted labor rate. Gage did a good job of explaing all that wouild be done to repair and match the paint. Theyt kept in touch with texts advising us of progress. Car was finished within the time frame promised and the work is excellent. They warranty the repair site for life. Totally recommend DeLuz.

Great job!! Carmelo and gadge are are super helpful and nice!! Did everything as promised!!!! Did…read morean excellent job! Kept in touch the whole time and finished as promised!!!!!!!!!!