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    Hanover Academy

    5.0 (1 review)
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    11 years ago

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    Primrose School of Atlee Commons

    Primrose School of Atlee Commons

    3.3(23 reviews)
    4.7 mi

    My daughter who is 5 has attended Primrose since she was 4 months old, as well as my 3 year old…read moreson. Primrose staff have been nothing but wonderful to my family. My children are well loved and taken care of. I can go to work without worrying because I know they are safe. I recommend Primrose 100%.

    DISCLAIMER: This review is for 2014-2016. I did not feel comfortable writing it until after I was…read moresure my child would never again attend PSAC. It would be an impossible review to read if I tried to outline every single positive and negative about the location that we experienced in two years of attendance, so this is an attempt at a high level overview. Primrose made the top of our list when searching for childcare for our unborn baby. We poured over DSS reports, online reviews, and made several in person visits/inspections with our 30+ point spreadsheet/checklist. For us, Primrose was in a tie with another care facility, and the tie breaker ended up being that Primrose opened 30 mins earlier, stayed open 30 mins later, and provided a hot lunch. The building was usually very clean and orderly. On inspection, the staff was very friendly and the children appeared very happy. We were told that the infant's Lead Teacher would be taking maternity leave soon, so there would be a different Lead Teacher when our child was due. We were excited that this location offered sleepsacks, sign language lessons, advertised talking and singing to babies during feedings and diaper changes, provided bedding and almost everything we needed. No lugging a suitcase to daycare on a daily basis! And the curriculum looked amazing. We were sure our little one would be on the right path for a successful start! Since I worked from home, I would make it a point to stop by, unannounced, at various times throught the day just to checkout what was going on at the school. Unfortunately, what we found in the infants room were stained blankets with holes big enough for a baby to stick their head through (strangulation hazard) and no sleepsacks to be found. A nicely designed curriculum that wasn't being implemented. Doors and windows propped open with 90+ degree temperatures outside, with no concern for child safety, heat, or bugs. Lead Teachers who were inexperienced and barely over 18 themselves were left to care for vulnerable infants who couldn't verbalize their needs. We looked up several of the teachers from Primrose and they had some pretty offensive public profiles, which really made us question the hiring practices and background checks at PSAC. And we never interrupted anyone talking or singing to babies as they were fed or changed. There was an incident where a 1-2 YO child fell and bumped their head, according to the incident report. A day or so later, another teacher reported that the child had NOT fallen down, another teacher had "accidentally" pushed the child down in a moment of frustration. That teacher was 'removed' from the classroom and put on leave for a day or two, and then moved to another classroom. But that teacher eventually wound up back in the same classroom with young kids that can barely speak for themselves. Finally, in the 2 years we were there (we were on a waiting list at other care centers for almost a year), there were over 20 different staffing changes in the 3 classrooms we attended. The staffing turnover felt like a clear reflection of unprofessional management and disengaged ownership. We felt like the owner was completely uninterested in child care and this was purely a business venture. And all of this turnover caused our child to have a terrible time with potty training as there can be no routine when staff are in constant flux. IMHO, I really hope things have improved, but if things are still being managed the same, I would look for somewhere else to care for my child.

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    Primrose School of Atlee Commons
    Primrose School of Atlee Commons
    Primrose School of Atlee Commons

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    The Learning Experience - Glen Allen

    The Learning Experience - Glen Allen

    3.6(9 reviews)
    11.1 mi
    Budget friendly
    Speaks Spanish

    AVOID AVOID AVOID I…read morepulled my daughter, 4 at the time, out of this daycare last year around May. It is now March 2025 and it's still bothering me and I'm still mortified by what I saw and I need to warn parents. One random weekday I decided to pick my daughter up early so we can have a girl-date. I showed up without letting the teachers or anyone know, walked in and said I was picking my child up early to the front desk. They said that's fine and I went through the door (after scanning my card). What I saw was heartbreaking. "Class" was in session for the pre-pre-k (2-3yo I think) class which I had to walk past in order to reach my daughter's class. There are windows that stretch through the hallway so you can see in the classroom. Clearly they didn't see me. I saw the kids all sitting in a strange silence except one little curly haired black/mixed boy. He was clearly having a meltdown, crying with tears streaming down his face. The teacher visibly was yelling in his ear with so much anger in her eyes. I can tell she was threatening him, something scary. She looked so angry and the little boy looked so helpless. There was another staff member there who looked at the teacher and didn't say anything. I hesitantly kept watching and slowly walking past, the teacher did not look up and at this point she forcibly grabbed him by his arms and sat him down on the chair with the rest of the kids. The boy was still visibly crying. She was still in his ears visibly angry. I grabbed my daughter, her class was sitting together while the teacher paced around their table I guess quizzing them? She didn't smile when she saw me, she didn't look friendly. (They never did honestly) I wish I never enrolled her here. I pray that they never mistreated her, but based off the other comments I'm now thinking it's very likely. My daughter was also newly turned 4, and wearing pull-ups because she was having accidents. They told me she wasn't allowed to wear pull-ups. This place needs to be shut down. I wish anyone who is in search of a daycare center and is considering this one stays far away. If you're in the short pump area don't hesitate to reach out if you have questions.

    It has been a pleasure watching my toddler grow and learn at TLE these past couple of years.  It…read morehas made her ready for her next adventure into kindergarten. Not just any kindergarten, Saint Bridget's private school, which accepted her based on what she learned at TLE.  So, thank you and all of the teachers.  The friends both her and I have made just added to the overall experience.

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    The Learning Experience - Glen Allen
    The Learning Experience - Glen Allen
    The Learning Experience - Glen Allen

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    Hanover Academy - preschools - Updated May 2026

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