1. Hanson Well Drilling & Pump

1. Hanson Well Drilling & Pump

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Nassau, NY

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Hanson Well Drilling & Pump

4.4 (7 reviews)
Open 8:00 am - 4:30 pm

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Safewell Technologies

Safewell Technologies

3.5
(4 reviews)

Short review: Kelly is a hot head that cussed me out over the phone, and he should not be in…read morebusiness. I ordered water filters from them, on May 24th. I got a confirmation email that stated they would be in touch. Of course, my credit card was charged immediately. After hearing nothing for over a week, I emailed them asking about the status of my order. They said they would check on it. By June 2nd I had still not heard back, so I emailed again demanding a tracking number. They responded by asking me to call them. Kelly indicated that he may not be able to get the filters, and that he thought the web page I ordered from had been removed. I received an email on June 10th, stating I was getting a refund in 3-5 days. I finally had to call back on June 19, as I had not received a refund. Kelly then cussed as me, and blamed me for ordering from a web page that wasn't supposed to me there, then hung up on me. There's a reason this is a mom and pop shop, and based on my experience they won't be in business long.

I had safewell come over the other day and check out my water. I had had Culligan come over the day…read morebefore. They had told me to send my water out to be tested it would cost $150..o.k. When safewell was here, he said you can send out your water to be tested, I said how much $150?? Oh no, $50 ok go for it. I get the bill yesterday and it is $145!! So I left a message about the total and the salesman calls me back and was rather ruff saying, what I did it on my own, I ran around and paid for this and that.. I told him to calm down and not get so frustrated. He did not explain the total price to me when you were here. Other wise I would not have been upset. Maybe a few more classes before going out into the field,

Hanson Well Drilling & Pump - welldrilling - Updated July 2026

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