Highly recommend! Honest, reliable local guys who will play fair! I thought something was wrong…read morewith my furnace and it turns out it was just normal boiler noise. Thank you for honesty.

Very happy with my results. Kyle was quick to respond and he looked extensively into my situation…read more My needs (though not urgent) were met within 24 hours. None of the other HVAC businesses I contacted wanted to install a Wifi thermostat. I love my Nest © and I would highly recommend DM HVAC when you need help with your heating/cooling system.

Our heat was off when I woke up this morning. I used Yelp to find someone to help. I called DuPree…read moreand left a message. I got a return call within about 20 minutes, and Zay stopped by on his trip between appointment. He found the problem and fixed it within 30 minutes and explained how the system had failed. Great service and a really nice guy!

DuPree Heating and Cooling responded to my message immediately. He diagnosed and repaired the…read moreproblem with my boiler at a reasonable price. Zay is knowledgeable and honest. I will use him for all my hvac needs in the future.

We had a toilet leak on first floor that was dripping down to the basement and panicked! Who do i…read morecall? Found this company had great reviews so within a few hours Ken showed up and had it fixed fast and efficient and affordable! Highly recommend ... Thank you Ken!

This was the first winter with a new propane furnace and it failed in the middle of the night when…read morethe temperature dropped to negative 4 degrees. I called a handful of companies and none were able to come out. I called Best Plumbing & Cooling Contractors and they asked for my contact information and then messaged me to say that there was a $300 "Emergency Fee". Although that seemed high, I had no other option. The technician arrived within the hour. He told me that he had to leave the truck running with flashing lights. My neighbor, who was also awake with a failed propane furnace, saw the vehicle in my driveway and called to see if I was ok. My neighbor told me to tell the technician to try going outside and warming up the propane regulator. He said he just warmed his up and his heat came back on. I relayed this to the technician, but he did not take him up on his suggestion. At one point he changed the flame sensor but that didn't fix the problem. He asked me if I wanted to keep the new flame sensor in or if he should take it back out. I said it was fine to leave it in. He continued to try different things and finally after an hour or so, borrowed a lighter and repeatedly put the flame up to the propane coming towards the flame sensor and got it to light. I asked the technician multiple times to please explain what he did. My husband was out of town this whole time and I wanted to be able to explain to my husband what we should do when this happens again. He kept ignoring my question but then finally said if you get it light up a few times, after a while it will stay lit. When it was time to settle the bill, I was flabbergasted at the price. It was the $300 Emergency Service, plus another $300 Labor Emergency Rate! All together, my bill was $720.79. The description on the bill was flame sensor installed, but again, the flame sensor was not the issue. After doing some research the following morning, it seems that my neighbor was correct and that the first thing you should try is warming up the regulator on the propane tank. It would seem the issue could have been fixed in 10 minutes. I have called and left messages 5 times to discuss my bill with no call backs. I am so confused as to why there are so many 5 star reviews when they won't even return my phone calls.

Best experience I've ever had with a HVAC company. Prompt (same day appointment) fixed the problem…read moreand explained everything along the way. Guaranteed the work and very reasonable price. Highly highly recommended!

We were so happy we called Joe! We were so worried about having someone come out for an emergency…read moreplumbing job. The fee was better than what we expected Joe, was professional and would highly recommend him

I had this company's "service" in two separate homes. The first was a rental, so no choice, but…read morepeople told me he had the lowest prices, and it was years later, so I went with him again in spite of my having experienced him as being rude in the first home. He is not only rude, he is less than honest in his dealing with people. He moved the tank to in front of the gate to my backyard, so I couldn't even use it, and when I told him not to put gas in it because I wanted it moved, he took the tank away. He gave me a snotty little face and wave as he left. Then his wife called me and told me I had $900 on account with them. I told her he took the tank, but he brought it back and put it in the same place, so I told him to move it or not put gas in it. I never got my $900 worth of gas. At first when I called about it, they said, "No, it was only $300 (something)." But that changed to nothing by the next time I called. He is rude and dishonest.

This past spring my husband and I opened our summer cottage and to our dismay we had no gas. Upon…read morecalling Columbia Gas we were greeted in a friendly and concerned manner. The receptionist took our information and within minutes returned our call stating that a delivery truck was heading our way. Just luck that a truck was in our vicinity, or good customer service? It's nice to know that unscheduled emergencies can be handled courteously and expeditiously. Oh, and the price, we found out later was competitive! Thanks, Columbia Gas!

Dave evaluated my AC a few years back. It was an older unit which he cleaned and tuned for me. He…read moredid not try to sell me a new unit that I did not need. He told me to trim the bushes back from around my condenser unit and it started working much better. When my boiler started leaking I called GEID Mechanical again. The leak turned out to be unrepairable so I asked Dave for an estimate to replace the unit. His price was WAY better than some of the bigger names in the area. He ordered it and got it installed quickly and professionally. He was able to re-use a lot of the existing infrastructure in order to keep our costs down. His work is top notch and he took the time to make sure the unit was properly tuned and answered all of my questions completely. Dave is honest and has a work ethic that you rarely see in the trades these days. Thanks Dave!

The guy is a lifesaver! Our heat was out on a very cold night and he came right over, fixed it, and…read morewas very knowledgeable. Prices very reasonable. Call Dave, don't waste your time with anyone else.

After being a customer for 15 years and spending over $14,000 on a new natural gas boiler and hot…read morewater tank at one of my properties they refused to service my boiler during the below zero weather in 2026 for at least one week. The reason was they must take care of their oil and propane customers first because they make recurring money on them . The lady in the service department was also nasty. At the risk of my system freezing I found a local one man company to fix it right away. (stay away from Long Energy) Just look at the other BAD reviews

Good service. Different options for paying. Staff excellent Highly recommend. Especially very good…read morefor emergencies related to furnace and propane fireplace.

Extremely professional, super knowledgable. Happy to take the time to give me a good bit of…read morefree/DIY advice - invaluable as a new homeowner!

We purchased a home this summer, and as part of the closing process, the seller had a new hot water…read moreheater installed through this company. We received the receipt and installation details at closing, including this company's information. Since moving in, we've experienced ongoing issues with the hot water supply. I am currently 8 months pregnant and unable to take a full hot shower, and my children often end up needing to take cold baths afterward. When I reached out to the company for help, they refused to come out to assess the situation unless I agreed in advance to a $300 service fee. The company is upfront blaming that the hot water heater is simply "undersized for our household needs" instead of checking on it. I've previously owned a home with a similarly sized water tank and never ran out of hot water at all, but regardless, I believe a company should stand by its work--especially when the installation is recent and the unit is still under warranty. At minimum, a basic service check should be offered without demanding a substantial fee upfront or placing the responsibility on the homeowner. The individual I spoke with on two separate occasions was dismissive and unprofessional, and did not take accountability for the situation. The interactions left me feeling uncomfortable and even intimidated to write a review, but I feel it's important to share my experience so others can make an informed decision and find a company that stands behind its work and treats customers with respect.