After placing a relative here, it's now five months later and so far, so good. Of course, the place…read moreshe was in before was so horrible that being in a Russian prison would've been a step upwards. So just the fact that they don't starve them is a good move in the right direction.

MaristHill Nursing and Rehab Center is a decidedly mixed bag. On the one hand, there are many…read morecaring and kind staff members -- nurses, aides, and administrators. Still, there are others who can be very curt with the residents. When I visited my parent there, I witnessed some of this first-hand. I worried that if the aides behaved that way when I was there, how might they behave when I was not. My parent was not the easiest of residents. Could be very impatient and demanding. On some occasions though, particularly when they needed to use the bathroom, an aide may not arrive for 15-20 minutes. Often I assisted my parent before an accident occurred. I believe that part of the problem is that the staff is small, a situation made worse by the COVID19 virus, which saw many on staff need to take time off. Even before this, however, there were too many residents for each aide. I also suspect that the pay is low, as there is so much turnover. One final note: their response to the COVID19 virus was exemplary. Residents were confined to their rooms before other facilities in the area did so. My parent was tested twice for the virus (negative both times). Families were kept up to date by several letters from the president of MaristHill. All in all, I believe that my parent was fairly well-taken care of, given the ratio of staff to residents. My advice, though, is to tour several facilities before choosing one, and try to talk to the families of residents if at all possible. This can be difficult on a tour of the facility, but possible. Also, read up on the Massachusetts ratings for nursing homes. They can be found online. Good luck!

This home health agency now called MGHBrigham provides traumatizing incompetent care. Michelle, the…read morenurse in charge of my geographic area, interpreted my disclosure that in my living will and advance directive, I have a long standing provision for "death with dignity...dnr, dni etc." I am relatively young but I had to make decisions for my parents so now I have my wishes in writing. This stupid and/or religiously perverse nurse took this as a potential suicide so a few days later at 4 am (!), four Waltham police broke into my home on something called a Section 12 which allows police to break in if an attempted suicide is indicated. In no way, was I suicidal. I was immersed in three spine construction surgeries and had my Will etc. in order. I mentioned it to her in case something happened. I had to call my PCP at 4 am. who knew me for 28 years to talk her and the police down. All Waltham police officers (4) who showed up were hot to trot and juiced up to take me in. This was unconscionable. Separately, Michelle was told by me, I probably had a UTI. I said I had a staph UTI previously but the daft Michelle said I non detectable by another person body odor and to buy expensive Lume. I did so but immediately after pressing purchase on Amazon, I thought better, and just called an ambulance (not yet able to drive) and went to NWH where I was diagnosed, as I thought, with a UTI (urinary tract infection). I fired Michelle and this agency. Now, I am suing her, the organization, and the Waltham Police. Imagine if I wasn't with it enough to self-advocate. Does she get a commission for sending people to a mental health institution? Stupidly wrong diagnosis? I hope I get her fired.

I've had five UTI's since November 2021 and three which needed to be treated by IV antibiotics and…read moreI was given a picc line to complete these at home. Before discharge, I was scheduled to be seen weekly by a visiting nurse from Partners. The same (outstanding) nurse which scheduled times to meet with me on Tuesday's, unfortunately, just relocated. The following week, someone from Partners arrived unannounced at my home. When my wife called me to let me know, I called and spoke with the "Clinical Manager" and explained that the previous nurse came on Tuesday and we generally worked on a time to meet. With no explanation, Solomon told me that they had changed my day to Monday. Further, I was told they can tell me the day they are coming, but not a time. When asked if arranging a mutually convenient time to meet was asking too much since I work, I was then told I needed to be home bound to receive their services. I also called the "Clinical Director" who conveniently kicked the can back down to the first person I spoke with. I want to be understanding of their regulations: if, for insurance purposes, you have to be "home-bound" then why was I admitted for services before? And why was this only mentioned when I expressed concern that a patient is expected to wait compliantly until their visiting nurse arrives? I'm a stage 4 cancer patient who was discharged from Partners Healthcare at Home because, thank God, I'm still actively working (but need weekly picc line dressing changes and blood work).

It is a great institute, instructors are professional. If you are serious and focused, you will be…read moreable to get your certificate same day you graduate and then you get to sit for your state exams - the instructors are great - it all depends on you. I got my certificates same day I finished. Thank you MCC.

Great school providing exceptional training in a short period of time. High quality instructors and…read morestaff makes your learning a breeze. Get qualified in no time to start earning today!!

Home Instead of Waltham MA has been extremely responsive to my caregiving needs for several years…read morenow. They have provided some wonderful, caring people to look after my mother. I have come to trust their judgement and reliability and I'm happy to recommend their Waltham, MA office!

From the owner: From personal care services to hospice care support and many care needs in between, our local Home…read moreInstead Senior Care offices offer a broad range of services that can be tailored to meet your familys unique needs and preferences. While the tasks of each service might differ, the goal for all types of care remains the same: To enhance the lives of seniors and their families. Conditions like dementia or arthritis may come with unique care challenges, but you can lean on us to help you face those challenges. Our specialized training programs equip Home Instead CAREGivers to help seniors cope with their condition while maximizing their capabilities. Home Instead Senior Care services can help meet a variety of care needs related to Alzheimers disease, dementia, arthritis, Parkinsons, diabetes, depression, and other conditions.

This was an excellent experience- The helper we used was kind, caring and gave very individualized…read moreattention. This organization is very professional, quick to respond and outstanding in every way. Highly recommend. Laura in Watertown MA

The staff member from the company was very nice and friendly. However, it appears they have…read morelimited knowledge of how to handle dementia/Alzheimer's patients. For a senior that just needs assistance that has all their facilities is probably more appropriate for their services.

Mature Caregivers is first rate- matches compatible and experienced care providers with elderly…read moreclients to fit their individual needs and preferences

A VERY efficient operation. A six hour a day minimum at $30-35. A contract of Professionalism and…read morea staff of mature caregivers that need work. One lady that I needed said " We don't do it for the money, we like to help people". So endearing!

Return my Deposit in Full. You cannot allow caregivers to make up their own hours then charge the…read moreclient. If someone asks for 12-230pm, then they shouldn't arrive an hour late then stay an hour or two later. They were seen making calls in the parking lot by numerous witnesses. I have to pay for this?

They provided two nights of care to my FIL. My MIL paid for more nights than that but he entered…read morehospice. She has been trying to get a refund for their services since late January and left many messages yet no one has returned her calls! Beware giving them more money than you may need because you may never see it again!!

Connected Home Care staff have worked hard to provide quality care for my mother for several years…read more My mother has dementia and needs total care. The individual aides take their responsibilities personally and become attached and develop genuine feelings for my mother. It's reassuring to me that they care about her.

We have used Connected Home Care for our mother's care for almost 2 years. Dealing with an elderly…read moreparent that needs help is hard and Connected Home Care has been a great help in navigating our mother's care. They have provided us with help on a consistent basis and have been flexible in adjusting aides to meet our mother's needs and preferences. Yohanna and crew are quick to respond and always attempt or answer concerns and question. We recommend Connected Home Care for your home care need!

Not sure where to begin. My father in law passed away today at the Meadow Green nursing and Rehab…read moreCenter in Waltham. My FIL was there for 5 years and his care was superb. The nurses and CNA in the Brooknoll unit were excellent. I literally felt that they loved him. He was always happy, clean and very well cared for. He just loved living there. I also watched how other residents were cared for and they were also well cared for and happy and to me that speaks volume. If i could give 20 stars i would.

It's kept much cleaner than other facilities I've visited. That's it's best attribute. Care is…read morewildly inconsistent with basic needs such as access to water varying day by day. Weekends are particularly bad. Staffing is inconsistent and many are portly trained. An example of this is that some CNAs pick up patients by hand for bed to wheelchair transfers instead of using a Hoyer lift. If they DO use the Hoyer, many times it's only one person when it is supposed to be two. The administration will tell you this never happens, but they are flat out lying as I have witnessed it. I have seen patients who are on oxygen not being reattached after a transfer. Once again, you can raise these issues with nursing staff or even in team care planning meetings, but they will tell you it's untrue. I actually stood with a nurse in front of a patient who did not have their oxygen cannula on tell me that the patient was on oxygen! You just can't make this stuff up. Many times, you cannot reach a loved one OR their unit on the telephone, the first because the aids don't set up residents who are not ambulatory or able to get to things, the second because they are short staffed and/or inattentive. Patients are not always provided access to call bells. Personal items left in drawers, etc. are treated with disregard. For example, one might find their items smeared with toothpaste because an aid shoved an open tube into a drawer after use. I have seen open moisturizer packets tossed into bedside drawers where they then get smeared all over personal belongings. One might find their limited storage space (drawers and such) inundated with towels, diapers, pads, wipes, etc. which get left by one aid and not used by the next. The more care a loved one requires, the sloppier it gets. The administration will take a position that patient reports are undependable and that what family reports isn't actually true. I've rated this place a 2 ONLY because it is sadly better than many other places. That said, the fact that what should be considered baseline is often not met is disgusting. It is apparent that supervision is minimal because the things I've mentioned, along with countless others, can be and have been observed repeatedly.