Do not ever use this company for anything.. its been 41/2 months they put wood on the bathroom…read morefloor and never came back.. serve pro is part of them too. Had a hot water heater leak in the back bedroom and the water leaked under the floor in the bathroom next to it. Tore everything out of the bathroom and bedroom and never came back. Serve pro dried the floors and that's it. Never ever ever use these losers s. Have had to hire another contractor to put everything back together..​ they charged the insurance company $17.000.00 dollars. For doing nothing.

McGinnis Restoration and Construction were contracted to repair and restore an upstairs bathroom…read morethat had leaked into the downstairs bathroom causing damage in both. The drywall repair was horrible and did not match the rest of the room. The painters did not do a good job of matching the paint color nor the level of gloss. They came out a second time and did an even worse job of painting, not to mention that they painted halfway up other walls that were not damaged, and even into another room that was not involved. They got paint on the floors, the commodes, and light switches. I took photos and sent them to the project manager and he said he would send them out again, he even came by to look at it. The painters were "sick" the next time they were scheduled to come out, and when I reached out again, I was told they were way behind. They never returned. Additionally, we had another leak from the bathroom upstairs down the wall of the downstairs bathroom. Again, I took photos and sent them to the project manager. The plumber came by and cut a hole in the drywall and could not find a cause for the leak other than the fact that when the new tub was put in place, they did not put down any sort of sealant where the base of the tub should meet the floor. I contacted the project manager again. Our home was left in worse shape than the original leak.

Please note dates of positive reviews possibly under prior owners. Years ago they did a great job…read moreinstalling new gutters on our home. Now we have one span that the paint is bubbled I requested they look at as to suggestions. Was told rep here on Wed..no show. Have repeatedly called, no response as it has now been two weeks. I have never written a negative review but want people to know current management issues I experienced.

My next-door neighbor has used them and I am beyond getting up on the ladder to clean the gutters…read more They were here almost an hour and blew the pine needles off the roof, cleaned the gutters and flushed them plus the downspouts. Cleaned up after they were done - very professional and friendly.

As a realtor, I work with lots of contractors and see a lot of work. Good and bad, Rockin remodel…read moreconsistently does amazing work at the best price around! James and Lee are awesome, I've had them on 10+ jobs and all the clients have been really happy. 10/10 would recommend.

James is a get it done kind of guy. He was on time and most of all, cost effective for quality…read morework. I'd highly recommend James for any work you might have. He completed the work we needed on time and on budget.

Very thorough inspection. Appreciated that masks were worn during conversations as COVID vaccines…read moreare not yet readily available for everyone in the area.  Inspection identified several items that we would not have found ourselves.  Mark shared his phone number and was willing to answer any questions we had later after his inspection.  We have used his company for two inspections recently.  Highly recommend!!

Stay far away from this company. Mark has a terrible attitude and states it is not his job to…read moreleave the home as he found it. The buyer spent several hundred dollars for the inspection. Mark Northrup failed to properly identify problems. Mark mis identified several probems. Mark Damaged the wall by yanking a picture off the wall to access the electrical panel leaving holes in the newly painted wall. Mark also failed to attach the exterior crawl space to the home and when asked to go and fix, refused to do this. This hole is in the outside of the home leaving areas for mice, rats and other rodent access to the crawl space in the home.

I own a cleaning company and refer Cody for window cleaning services. Every client has been…read moreimpressed with the great job and I see it when I return to houses. I highly recommend this company!

I know Cody personally and often refer him to clients of my own. Cody is very responsible and…read morepeople oriented. He will be on the job until it is finished to the highest standards. I would trust him in any situation!

Paid for a complete roof replacement in 2022. They pulled off the old roof, and then a big storm…read morecame in. The rain leaked through and water-stained our cedar ceilings. He told us he's going to make it right and even sent people out to assess the damage and determine what it would take to remove the staining from the ceiling. This dragged on forever; in the meantime, additional rainstorms showed that they had not properly flashed around the skylights. They did fix those issues, including replacing one of the skylights at no cost. But the ceiling issue was never resolved. It dragged on for years, and we tried to be understanding and patient. We heard claims that the insurance company would be involved to help rectify. Nothing came of it, and our texts were soon ignored. The ceilings are still water-stained.

I emailed Jason to get an estimate for a home addition and was very disappointed. He began by…read moreemailing me back strictly "send building plans for estimate" as the subject of an email with nothing else. Then he calls me and proceeds to tell me that "contractors don't like to work with owners as generals" to that I replied with "well, we have been trying to find a general, but it was too far above our budget to include that as well". Then he proceeded to ask questions, which is fair, but in a condescending tone and with zero respect. Once I sent him our approved plans, he sent a list of aggressive questions without any context or having bothered to look at our plans. I was ready to give our business to this company, but could not believe how he was interacting with me. I'm sure he expected a man to answer the phone and when it was a woman, he felt that he could speak to me however he pleased. I hope he learns from this experience and treats potential customers with more respect next time.

I called and asked for the hourly rate to have an electrician come to my home and change out a wall…read moreplug. I was told $150.00 an hr. Electrician arrives on time, and there are 2 of them, not 1. Work area was prepared, there was no other work to be done, and there were two plugs in one box. Total time 34 minutes. The 2nd guy stood around. The two electricians were pleasant and professional. From the time they pulled up, to getting back in the truck 45 minutes. Additionally they asked if they could place a sticker on my breaker box to show they were there if there was an inspection. Two plugs cost me $350.00 with my parts. They charged me for both people and $65.00 for the temporary permit. Talk about lack of transparency bordering on dishonest. We are hiring contractors for a remodel, and Cherry City will never be asked for a bid.

I am giving 5 stars because they came out on a holiday weekend and drove an hour to get to the…read morehouse. We paid overtime/holiday rate but we were really in a bind. The electrician, Wes, was very very nice and got the job done!

I hired Chris to do some work around my house that I was struggling with. Hanging a heavy bike…read moremount, refinishing some chairs and some other odds and ends. He was friendly reliable, affordable and efficient with time. I would definitely recommend!

Calvin installed my new flat panel tv with speaker. First rate job, quick, and very well done. He…read moreremoved the old tv to my shop where I may use it as a display for my in-shop Mac mini. Thanks Calvin. great job!