We had several people quote the job. James was not the lowest, but the end result and experience…read morehe possesses was worth every penny. Unless you are in a hurry and need a big crew, if you can afford to take the time to do things right then James is worth talking to. If you believe they don't make them like they used to and craftsman not tradesman that is the experience you will get. We refinished a red oak narrow plank on the entire second floor with quite a few repairs and some layout cleanup all which turned out seamlessly and look as if they originally came that way. Don't hesitate to call, just leave some time for me I need him back to help me lay some new floor on the first floor.

Our hardwood floors were 25 years old and really needed to be refinished to bring back their shine…read more James came in and did an amazing job of bringing them back to their original luster. He worked with us to find the perfect color to match the existing cabinets and the top coat added the final touch. James was easy to work with and very professional. He went above and beyond to make sure we got just what we wanted. I highly recommend James and would easily give him 10 stars if I could.

They are the real deal, you want a real business owner and carpet installer to come out and do the…read morework? This is the company for you. Called him the Sunday of Labor Day weekend and HE CAME OUT TO ME IN 3 HOURS!!! Crazy! Gave me a great quote, and said he could be back after the holiday. Tuesday's at 11am he was in, at 12:45 he was gone! Two rooms fully done, nice and tucked. Incredible work! Don't go to Home Depot or Carpet Guys, ask this guy first!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

How funny that my husband and I separately called this company the same day before the caller asked…read moreme if my husband had already called and made an appointment for a quote with them for the same store. I said he may have. My husband hadn't mentioned the businesses name he had called. We in the end had them come to quote us for the floor install at our store on Tuesday after 5pm. The rep, Gary was on time and professional too. Price was about the same as other quotes on the lower range too.

Very profesional service, we love our new hardwood floor look, Josh team is very profesional and…read moremake sure everything looks perfect, thank you!

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!

Brian and Team from Havel are a pleasure to work with. We reviewed many flooring options and they…read morewere very patient through the entire process. Havel was "say they do and do what they say" operation. Overall great no-nonsense experience that was affordable with quality. I would use them again.

Update 2025. Find it interesting that now my review is getting notice after numerous negative…read morereviews. If only Havel would've been concerned before the review maybe there wouldn't be so many. There was no help when I asked for it but now you are willing? And it is an "easy" fix?? Sorry you lost a local customer you just are not the company for my family. Just a little too late for us to be accommodating.

We made the mistake when we built 5 years ago of carpeting the master bedroom and finally decided…read moreto rip the carpet out and put hardwood down to match the rest of our first floor. Gary was very professional when he came out to quote the job and had very good suggestions. That, along with the great reviews online made it an easy decision. We were referred by a neighbor and it was a great recommendation! Gary (the owner) and Jacob did the job and we couldn't be more thrilled with the final result! Not only does the floor look great but they were extremely neat and a pleasure to have in the house for 3 days. We can't recommend them highly enough. I have included a few photos.

These guys truly came to my rescue and saved my hardwood floors! We had a bad finishing job so we…read morecalled Finishing touch. They came out right away and not only fixed the floors, but made them absolutely beautiful!

Grant and his crew did a great job on our 125 year old barn floor! Great help with color. On…read moretime... on budget. Highly recommend.

Grant is very detail oriented- he's focused on doing a good job and doing it right, and…read morecommunicating when anything comes up. We really enjoyed the work Grant did in our home and even recommended his company to several of our friends and neighbors who have upcoming projects. He also tried to save us money whenever he could which was really helpful and something we valued a lot because we knew he wasn't taking us for a ride.

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

Very pleased!! They have high quality carpet & pricing was cheaper than most when I shopped around…read more The gals in the store were very helpful, the installers did a fabulous job! I highly recommend Exclusive floor covering!

ZERO STARS - THIEFS!!!!! I picked out carpeting, they took my money for the carpet and installation…read moreand never installed. They kept coming up with excuses - employee didn't show up, employee arrested, carpet was destroyed by an animal that got into the warehouse, reordered and still waiting, family member sick...after MONTHS we requested a refund only for it to bounce and then they kept telling us they would refund it - it is still MONTHS later and no carpet and no refund. I'm trying to sell my house but it has no carpet and they have my money. Now, I am taking them to Court to get my money back. Very unprofessional to say the least. DO NOT BUY FROM THIS COMPANY!!!!!