Olde Towne Pet Resort is a great place for dog daycare. The staff is very helpful and always takes…read moregood care of my dog. He's been going there for daycare for some time now, and he's also been groomed and gone swimming there, all great experiences. To date, I'd definitely recommend them.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

I have been boarding my 2 dogs here for about 4 years. My Sadie has some special medical needs,…read morewhich are always taken care of. And Cosmo is a dog who doesn't trust very many people. But he trusts Javier. That means the world to me. The staff is wonderful with all the dogs. The kennels are clean and comfortable. And Megan the owner always makes sure each and every dog has their needs taken care of. There's a good reason why they've been voted Loudoun's Best dog care! Cuz they are the BEST!

My dog is always well cared for, and the staff is very friendly. Reserving time is very easy, I…read morejust text them and they put Emma on the schedule. Emma has to have daily medication, and they administer it exactly as I have asked. I have never had anything but a great experience here.

Archie went to camp with Gina for three weeks and came home a different dog. I'm still a little…read moreamazed. He's a five-pound chihuahua who shakes when someone new walks in the room and basically lived on my lap or behind my knees. I'd worried a trainer would either give up on him or scare him worse, but from the very first day Gina put so much thought into making him feel safe. She texted that afternoon to say he'd already jumped into her daughter's arms. When he barely ate the first couple days and I got worried, she talked me through it and told me he'd come around, which he did. She took him on long walks around the park and the neighborhood to burn off his nerves before she ever asked anything of him. His crate became his safe spot at her house, a familiar place that was all his in the middle of a busy home with other dogs and parrots and training going on. And she started him on tiny, predictable rules, sitting before a door, coming when called, so he always had something he understood to hold onto in a new situation. She explained that for an anxious dog, knowing what to expect is half the battle. She also refused to pick him up every time he got scared, and warned me that part would be harder for me than for him. She was right. Somewhere around the second week he started smiling in the photos. He was hanging out with her little dogs and her family, going on field trips to the park and coffee shops, staying on his place while she walked away, heeling next to her. He knows sit, place, heel and here now, and he does them for me too. The turnover at my apartment took a couple hours and it was real work. She sat me down and explained everything before we ever touched the dog, then had me practice with Archie while she corrected what I was doing wrong. She's kept sending reminders and answering my questions since, including a few dumb ones about shampoo and brushes. Here's the part I still can't get over. We went to a party a couple weeks after he got home, which is a huge deal for Archie. He sat on other people's laps. He licked hands. He barely cowered. Six weeks ago he would have spent the whole night shaking under my chair. Everyone at the party noticed and commented on the change in his demeanor. I was a proud mama that day! If your dog is the anxious type, the one who hides, trembles, won't eat around strangers, or has to be carried everywhere, I really want you to hear this. A lot of trainers are set up for big confident dogs and don't know what to do with a scared little one. Gina does. She never rushed him, never forced him, and never made me feel silly for babying him all these years. She reads a nervous dog and meets them where they are, then slowly builds them up until they can handle the world on their own. That's exactly what Archie needed. I honestly feel like Gina is just getting started with him, and I'm already thinking of when I can work with her again. If you have a tiny, anxious dog and you're on the fence, go with Gina. Archie is a different dog and so am I. Thank you again for everything you did for him, and for me. Archie sends smooches. Sheri

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

Club-K9 in Sterling has been fantastic! This is the first doggy daycare/boarding place I've ever…read morefelt fully comfortable leaving my dog with (and the first doggy daycare I've ever walked into that actually smelled GOOD, lol)! All the staff have been consistently friendly, helpful, and take such good care of my baby- Absolutely recommend :)

I reviewed the dog places for so long and this one is amazing! They allowed us to tour the area and…read moreallowed for our dogs to come in for a half day. My dogs love playing with other dogs and thoroughly enjoyed themselves. This location only had about 20 dogs which is perfect! They also have an indoor track in case it rains. Super grateful and I know my dogs will have many more play dates here.

We use Waggin Tails all the time! Rather it be for vacation or we are going away for the day…read more Owner is wonderful and treats Luna like her own. Clean facility, roomy pens and large outdoor play area! Luna absolutely loves it here and gets excited as soon as we turn on their road. Would definitely recommend!!

From the owner: Dog boarding facility . Small owner lives onsiteread more

I recently took my little darling Parmaranian, Winnie, to Crispy Paws. I was a little nervous…read morebecause she had never been boarded. However, after meeting with the owner, Chris, I was taken in by her welcoming attitude and caring personality. After chatting with her for a while, I felt my little doggie would be well cared for while I was away for 14 days.

From the owner: Crispy-Paws offers in-home boarding, doggy daycare, convenient pet taxi pick-up and drop-off, and…read morebathing services for dogs up to 40 pounds. Your pets are family to us, so we provide top-notch care and a loving environment for every furry friend. Chris, our owner and Pet CPR certified caregiver, ensures your dog receives personalized attention, daily playtime, and plenty of cuddles in a cozy home setting. Whether you need reliable daycare or a safe place for overnight stays, Crispy-Paws is your pet’s home away from home, giving you complete peace of mind whenever you’re away.

My notoriously vocally complaining husky has been to her for grooming twice, and this second time…read morehe tried to go back in and stay with her when I picked him up instead of coming home with me??? I've never had that happen with any of his previous groomers. He's a very woolly husky and sometimes his coat can get impacted (especially in the summer!) because he runs away from the brush, but when he comes home from Em's it's like a full reset. She's so good with him and he always looks fantastic. I would recommend her to anyone!

Emma is wonderful and so kind to my fur baby. She takes her time and you can tell that she loves…read morewhat she does.

My dog always has a blast at playful pack and is wiped when he comes home. I love the cameras to…read morecheck in on my pet. As well as the daily report cards! Another fantastic thing about Playful Pack is that they open at 6:30 which is earlier than most doggy daycares around. My only )minor) complaint is that many times at drop off/pick up there is no one in the front lobby. You can call and knock but no one is to be found. This past time an employee came out after several minutes but was very apologetic. But overall, a smooth and wonderful experience!

I would not recommend bringing your dog here, staff is rude and unhelpful. I called to bring my dog…read morein for daycare and was immediately met with annoyance on the other side of the phone, some older woman, her name was Sydney I think. Although she was annoyed by my questions, I let it slide and decided to bring my dog in for an evaluation day. I got there and I met the woman I spoke to on the phone, along with a young girl with her. Immediately I was disregarded and disrespected, I felt so uncomfortable with the staff there. She tried to explain my dogs breed to me, as she could apparently predict how my dog would act. I don't know if she was trying to prove something, but she acted like I knew nothing about my own dog. Finally when I gave them my dog to bring back into the room, they just sat there looking at each other! Neither wanted to do actual work! Eventually they took my dog back. When I left I watched the cameras and everything seemed ok, a staff member was playing with the dogs. So they do provide adequate care for the dogs, I'll give them that, but the staff can be just unbearable. Book at your own cost. I'll see if I'll bring my dog back or not, still considering it.

My dog received a wonderful bath and cut from Woofie's! Super convenient to have them come to my…read morehouse. They were patient and very kind. I definitely recommend them!

I wanted to give myself a few days before writing this review so I could cool off and be as fair as…read morepossible. We are newer to town and initially chose Woofies after seeing their tent at the Haddon Heights Farmers Market. The owner came to our home for an initial evaluation months ago, and we were very upfront about our concerns with having a stranger in our home. We also explained that we have two dogs who require special care--one with dementia and one with IVDD who has significant mobility issues. Because of their needs, we explained that we have cameras in the home to make sure our dogs are safe and cared for. We also specifically requested that the dog sitter sleep downstairs. We had been staying downstairs with our pup after her surgery and had invested in a very nice, expensive mattress that we set up specifically for the sitter. We were assigned two different sitters, which wasn't our preference, and had to pay for two separate evaluations ($25 each). We provided detailed instructions regarding medications, mobility restrictions, and how to safely care for both dogs. The first night, we didn't receive any confirmation or updates from the sitter. I ultimately had to reach out through the app myself just to ask if everything was okay. I was also uncomfortable that we weren't given a direct phone number for the sitter in case of an emergency. We didn't receive photos or a meaningful update until the after-visit summary. The second night is where this experience became completely unacceptable. The sitter told management she was having "stomach issues." During this time, she covered one of the cameras in our home and had a guest stay overnight. We had no way of knowing whether our dogs were being properly cared for or whether their medications had been given. Beyond the concern for our dogs, having a stranger brought into our home without our knowledge or permission--and having our camera intentionally covered--left us feeling incredibly violated. We were also left wondering what happened on the expensive mattress we had provided for her. When I tried to contact Woofies management, it was difficult to get a timely response because we were directed through a general number. When I finally spoke with someone, I was initially given the sitter's version of events, which did not match what we were seeing on our cameras and front-door footage. We ultimately cut our trip short and came home because we were so concerned about our dogs. When we returned, our dog with IVDD had noticeably declined while we were away, and we had no confirmation that her medications had been given as instructed. She also seemed shaken up. We eventually reached management through Instagram and received a call back. They told us the sitter had been let go and refunded us for the nights she stayed. While we appreciate that they took action after the fact, a refund does not come close to addressing what happened. We had to throw away the mattress and sheets, and more importantly, nothing can undo the violation of trust and the anxiety we experienced wondering whether our dogs were safe. We will never use Woofies again and cannot recommend them based on our experience. If you are considering using a dog-sitting service, especially if you have pets with medical or special needs, PLEASE have cameras in your home and make sure you have a direct way to contact the person caring for your pets. We never imagined we would need them to this extent, and we are incredibly grateful that we had footage of what happened.