I have been going to Tualatin Modern Dentistry for over 2 years and while the initial experience…read morewas good, the recent visits and treatments have been far from satisfactory. I underwent dental implant treatment here, and the process was plagued by repeated scheduling issues, poor coordination, and what felt like a lack of preparation. My stage 2 procedure was rescheduled multiple times because the office did not have the correct parts and equipment ready. During one appointment, I was numbed by the surgeon only for the procedure to be halted because the necessary abutments were not available to him, despite the office having previously evaluated my case and having the correct parts in stock. The problems continued during the crown phase of treatment. Appointments were repeatedly rescheduled due to issues with the crown fabrication and other office-related delays. When the crown was finally placed, the procedure felt rushed and was significantly more painful than I expected. The crown fit was also not correct, requiring yet another appointment for adjustments. I was also disappointed that a cleaning was performed by an assistant rather than a hygienist without prior notice. The cleaning felt incomplete, and routine periodontal measurements that had been performed at previous visits were not done. The cumulative effect of these issues was a substantial amount of lost time, missed work, inconvenience, and frustration over many months. After documenting my concerns and requesting a partial refund due to the repeated office errors and treatment delays, my request was denied by the office manager. I understand that complications can happen in any healthcare setting. What matters is how those issues are handled. Unfortunately, my experience was that repeated mistakes occurred without meaningful accountability or resolution. Based on my experience, I cannot recommend this office and will be transferring to a new dentist office.

This office lied to me about services covered by my insurance. I went in for a routine exam and…read morethey offered my x-rays and fluoride. I was told they could run my insurance to see if it was covered because I didn't want anything extra out of pocket. They said they ran the insurance and everything would be covered. I now have a bill of over $800 for these services from insurance because they were not actually covered. This office straight lied to me. Will not be coming back.

After 15 years here, I've had only 3 dental hygienists as they have a lot of loyalty to Dr. Kim…read more My new one is Catherine and she is so gentle and caring. She takes time to explain the procedure and does her best to make sure you're comfortable and has great communication skills. If you're at all nervous you should ask for her! Dr. Kim, as always is thorough, top notch and is patient and kind. He helped me with getting my teeth and gums healthy and is very attentive to your questions and concerns. I really can't recommend this practice enough!

I just switched dentists over to this place and I'm so glad I did! I have the most thorough and yet…read moremost gentle dental cleaning I've ever had. I also think I had the most thorough dental Xrays and intra-oral pictures taken during my first visit. The dental assistant also made me feel really secure about my future little one going there and their practices to make sure little kids get desensitized first so they have good experiences at the dentist! So, so important in my eyes. I can't recommend them enough!

I've had several extractions over multiple visits. All by Dr. Jelmini. He is the greatest! Always…read moreprofessional and friendly. His assistant on my recent visit was Linzi. She was great! Was careful to explain after care and walked me out. I plan to use them again for more extractions.

I was recommended to go here by my dentist. When they removed my back molar, my first experience…read morewas awesome. They provided laughing gas and kept me informed during the procedure. I have a fairly bad fear of the dentist, and this experience let me become more confident in dental visits. However, my most recent visit was a follow-up because there was a lump of an infection left that needed to be removed. After several weekly check-ups of just confirming it's there and taking a bunch of X-rays, they finally scheduled me to have to infection drained. I was told while making the appointment I'd get laughing gas again. But during the appointment I did not. I didn't ask about it because I was starting to feel overwhelmed as there were 3 hygienist and the dentist in the room. They said they numbed the area, but they didn't wait for it to be fully numbed. During the procedure, I was yelling, crying, and white knuckling the dentist chair, and they never stopped. It felt like they were rushing it, and they might have because they had moved my appointment up. (I still arrived early, so that wasn't an excuse). This place originally helped me not fear the dentist, but now I fear them more than ever before.

Dr. Tim is extremely gentle and kind. I have been a patient of his for almost 20 years. I love…read morethe way he works with you in your treatment plan and is conscious of the cost of dental care. His office is warm and inviting. I use to be extremely anxious about the dentist, but Dr. Shannon and his staff have been so supportive and gentle, that my anxiety has diminished dramatically.

This place is a ripp off!!! My bf was a patient there for a few years up untill a couple month ago…read more He had gun disease about 10t ago yet this clinic had been telling him he needed cleanings every six months i have gun disease tears ago myself was a patient at WDG was on treatment cleaning every six months too BUT once a got better after a few cleanings was told no need for that since my gums were healthy now YET these people had been charging my bf $80 for a cleaning PLUS $180 for a doc consult WHAT A RIPP OFF he did not need to keep doing cleaning every 6months they lied to him just to get his $$$ and the cherry on the TOP my bf only has like 10teeth since all his front teeth are DENTURES I DO NOT RECOMEND THIS PLACE THESE PEOPLE ARE THIEFTS

I saw Dr. Cardwell twice. The first time he told me I had a loose tooth and should consider…read moreextraction and replace it with dental implants. The second time I saw him he told me I had two teeth loose and should extract them and get implants. They didn't feel loose and I began not to trust him. Saw a new dentist recently and it seems I have no loose teeth at all! I feel he was interested in my money more than me.

The office staff was so nice especially Rosa! And Dr. Cardwell was great he really knows what he's…read moredoing and genuinely cares about his patients. It's been so hard to find a place where they don't just treat you like a customer but they treat you like family and that's priceless.

Absolutely the best dentist in Oregon! Staff - Barb in particular - are truly fantastic!!read more

Unprofessional. Complained to me that my dental insurance did not pay as much as other insurance…read morecompanies, as I'm sitting there in the dental chair. Just felt very uncomfortable. He should have complained to the insurance company, not me. We had to find a new dentist that took ODS, after going there for three years.

I am always a satisfied patient when I leave Dr Kooning's office. His staff is efficient and…read moreprofessional, and I always feel that they care about me as a person, as well as a patient. Dr Kooning as well. I do not dread my visits to the dentist, and I will continue to be one of his patients for as long as I can.

Needed a crown quickly before a vacation and Dr. Kooning took great care of me! He is so precise…read moreand meticulous but somehow it feels quick. totally recommend!!

Love them, the whole staff made me feel so welcomed and they were all so friendly, I hadn't been to…read morethe dentist for almost two years so I was feeling a little self conscious, but the staff and Dr. Vogel never once made me feel judged. I felt comfortable the entire time. I also needed a guard for night grinding and come to find out that's a very common bad habit. I was fitted for a guard that day and received it a week and a half later and it fit perfectly. Before I left I scheduled to get a few chips in my teeth filled and got back in within the following week, I was in and out in less than hour and love that my teeth no longer have the awe filled chips in them from grinding! Thanks again, I'm a patient for life!

Dr. Vogel and Tiffany , did it again. After a year of making my smile beautiful again, I could not…read morebe happier. Not only was every bit of work that Dr. Vogel did, exceed my expectations...... I had Tiffany by my side helping me through my anxiety's. If you want a beautiful smile, with a dentist and staff ( that actually care) Gresham smiles is the place. Also, they were amazing with helping me on the financial side. Although it doesn't work in their favor to do zero interest financing through care credit and alphaeon . They did it, and made it work in my favor. I'm so grateful, and will continue to send my friends and family to them.