I would be careful with this place because they're not upfront with you about prices and try to…read moreovercharge you for things. I was supposed to get money back for something and when I brought it up to the front, one lady kept insisting that I was done that I already paid while the other lady said that I needed to get my money back.

Our 3rd visit to this clinic. Our first visit we were informed no appointments available, except…read moreSaturday. Basically, first come, first serve. Makes sense and workable. First visit went well, 20-minute wait, but overall care for our dog was fabulous. Very reasonable fees too. Next trip was for meds only, unlike other vets, an appointment charge was not required. Another win! Unfortunately, today, less than an acceptable visit. stopped in at 11:23am, was told that all vets were at lunch, understandable, so non-issue. We purchased the needed meds, $439. An employee apologized that no vet was available but suggested we come back again at 1:30 pm. We did so, actually 1:15 pm. Two others were there before us, so not a huge time concern, plus I falsely assumed that been asked back at 1:30 pm from the no vet available at 11:30 am, we would have a priority attention. After waiting nearly 90 minutes, a long wait to be sure, but the frustration was that four other people came in after us, but were attended to before us? Their protocols and communication were very confsuing and seemingly inconsitantly enforced. A total wait time for the day nearly three hours. When I went to the check in counter expressing my confusion and dissatisfaction, then, miracuoulsy, they could "get me in" next. It was a frustrating experience, an unnecessary waste of time for me and very traumatic for our 14-year-old dog. She spent the same three hours shaking, shivering and fearful. Very unprofessional communication and concern today for us and our dog. Batting zero no, dropped from batting 1000, at best the clinic is a roll of the dice. Didn't live to the rave reviews I had heard about the clinic. Hence the maybe recommend rating.

I checked out a few daycare/boarding places for our 1/yo corgi girl. We had a vacation coming up,…read moreand I wanted choices of places I'd feel better about leaving my (self-diagnosed) emotional support fur baby. I found 1 other place that charged a little less for day care and boarding. Truth be told, our girl had fun for her test run play date there too. Popular place, with recommendations. I still wanted to find another. A neighbor told me about Happy Hounds. I'm glad they did, bc Happy Hounds was the best decision. First, the owner herself is extremely hands on in the business. I liked that she was there to greet the customers. In fact any time I've walked in, she's been there. Early AM or for the PM pick up. For our temperament test, we arrived during a shift change. As I watched on the lobby cameras/screens how my girl was doing for her test, I heard the staff exchanging stories of how the day went. ...Which pup was there, and their activities, moods, etc. The whole staff was clearly engaged in the convo, with clear intent to carry the information into their care. When I dropped my girl off for her staycation, I was a mess. It was new spot for her, she looked at me like "why are you leaving me?" Like a good parent, I swiftly walked out with a smile, and only lost it once I got outside and she couldn't see me. The staff was so nice about my clinginess, always gave me a swift response when I asked about my girl. That first night saying she quickly adapted, ate dinner, and fell into the routine quite well. I chose HH because they said they touched base 2x a day. And they did! At another spot we'd tried for a shorter stay, they said they would - but I had to ask and wait for a response to find out anything. But, with HH, I got a pic in the AM and PM. Every time I could see my girl was doing great and having a blast. Which every time my husband would tease, "she looks like she's having a horrible time. All smiles, and happy." I always received a little extra info on her if I asked. Never made me feel like a bug bc I asked. The more days we were away, the less I asked bc I could tell she was happy and just fine. I hesitate in telling too much about HH, because one thing I like about it is that they don't seem to have 100 dogs everyday like some of the other places we checked out. Happy Hounds made it feel like your dog would get personalized attention, and not in this large corral and a sea of furry faces so they could have more $$ per day. I liked seeing posts of days they were already full - and not trying to squeeze in more dogs just to make more money. I want my girl to get interaction, not be a number for the day. The proximity is close for us, so we've been back for day care. The easy drive up pick up and drop off is super nice for the play dates. Their center is SUPER clean. When I picked up my girl after our long vacation, my heart filled with the staff on duty swooning over my girl. She was happy to see momma (me) , but also saying her sweet goodbyes to the staff. I could tell they took care of her the same way I would have. Which is why HH will be the only place we board our corgi girl when need be.

This is a great place, very professional, they take great care of your dog. I have mostly just used…read moredaycare there but my dog seems to love it.

We have been clients for two years, using their grooming and boarding services. We have received…read moreexcellent service every time. Our dogs aren't stressed or shaky when we drop them off which is such a big deal. We just picked up our doodle from a grooming session and he looks awesome. We are so pleased to find a place that has reasonable prices and great service!

We absolutely love Lucky Dog Lodge! They treat our sweet babies so well. Charlie and Riley have the…read morebest time and are always treated so well. We take Charlie to be groomed here and they always do a wonderful job. Lucky Dog Lodge is the best for overnight boarding, grooming, and everything! Cannot recommend them enough!

Had brought our puppy in the Stay Kennels twice and so far our Dog has always enjoyed her stay and…read morewas excited to come back. Definitely recommended as the people are very nice and accommodating especially to our little girl. They give updates once requested as well to help reassure pet owners with photos and videos along with it. Plus points for accommodating me and my husband on short notice when I had to go to the ER due to a medical emergency. Definitely we will board our dog more whenever necessary with them.

Having boarded dogs at Stay OKC for a number of years, I was stunned to learn today that my dog…read more(who has stayed there annually for years) is no longer eligible because he is now over the age of 13 years. Their BS excuse is that they do not have night staff. What? Do they think I stay up all night watching my dog because he is getting elderly? Other side of the coin: obviously I would not be so upset about this if I did not think he got excellent care there over the years. But to all of a sudden age him out like old trash is disgusting.

Everything! I can't name one thing that I would want to…read morechange!!!!! Our dog, Ryder is timid but she has done very well when she has been there for a couple of days or a couple of weeks. Excellent customer service!!!

Great place! My dog loves to go there and play and comes home happy! Employees love animals.read more

Wow is all I can say!…read more Excellent customer service, facilities and caretakers of my dog. Macaroni had his first introductory day at Camp Bow Wow which was FREE (wow) to make sure that he wasn't aggressive with the other dogs. As a new doggy mama I wasn't sure how he would do or even if I could trust complete strangers but I'm so glad I did. Thank you for taking care and wearing out my overactive puppy. Perfect for those days where you don't have a ton of time in the day to pay attention to him and more important when you have late night work to do. Definitely will be back.

This was my husband and I's first time boarding our 2 samoyeds. We are pretty obsessed with them,…read moreand they are treated like our children. All of our normal dog sitters who stay in our house were out of town for the holidays. So, I was quite anxious about boarding them to begin with and really felt at ease about leaving them with cbw when i looked them up and during their trial day. My only complaint is that when we picked our babies up my girls butt was caked in poop. Dried and fresh. This is a HUGE no in my book. I recieved texts during their interview when my boy threw up and text during their boarding that she had a little blood in her stool. I was never informed that she had poop stuck in her fur on her butt. I would have happily paid extra for them to wash her butt off or even do a grooming bath service. I think it is absolutely unacceptable to send someone's dog home with their bottom covered in poop.

My bichon, Zeke, absolutely loves it here! The staff is wonderful and always so good to him. He's…read morehigh energy and a little wild, but when he comes home he's completely worn out and happy. He even waits by the door, excited to go back! I've used both boarding and daycare, and it's such a relief to know he's always in great hands. We truly love BOTT!

I love this place! Everyone who works here is so kind and best of all - they really loves dogs!…read moreThey play with the dogs, give them things to play on and monitor play very well. I love getting mini pup dates whenever I pick my pup up. She literally runs through the entrance to get inside to play with her human and dog friends. And, the best part, she is ready to rest and relax when she gets home. You can do full days and half days for daycare. You can add on a bath and nail trim if you would like. The boarding is also excellent. I also enjoy all the pictures they post and the efforts of their staff to take such great ones and share them! Also, on your dog's birthday, they will take photos of your dog in birthday gear and post it to their instagram and Facebook. I am so happy this place exists for my dog and I am grateful for all the humans that work there.

My mother went to get her dog groomed and was told it would be 2 hours, so my mother decided to…read morewait. I was on face-time from the time she arrived from the time she left. There were no problems while she was there. But after the appointment my mother gets multiple calls from Mellissa (the owner) who accused my mother of being rude and yelling at her for not waiting in her car. She also yelled at my mother for not tipping for the service when the service was $65 and she was just getting a nail trim and the dogs coat shaved off and trimmed around his face. She called my mother a bitch, and multiple other names. My mother finally got fed up hearing the lady yell so she stated "thats fine, I will take my dog somewhere else to be groomed from now on" and hung up, the lady then persisted to call and text her calling her more names and harassing my mother. I called to understand what was going on, because i was literally on the phone with her for 2 hours and not once was she rude or was asked to wait in her car. The lady at the front desk actually was laughing at something with my mother while she was there. I let the owner know this, and she stated I was lying and started to harass me as well. I would never recommend anyone to go to this establishment unless you want to get lied on and constantly harassed. I have let me owner know if she contacts me or my family again than I will get the police involved and file harassment charges.

Brought my 2 bird dogs (English Setters) in after being in the field covered in stickers and burs…read moreand filthy and what a phenomenal job they did prettying up my girls! Will be back for regular grooming. Great facility!