Really pricey, charged $7.50 each to wash & press linen shirts. Inconsistent hours, not open when…read morethey said they'd be open. Clothes returned two days late. They charge a "service fee" on their credit card transactions. Avoid.

My husband dropped off his dress shirts on Monday and was given a receipt promising they'd be ready…read moreon Friday. He got an email yesterday to let him know they were ready for pickup. He went to the shop today to find a sign on the door "closed December 26-28". No explanation, no apologies, no way to contact anyone. We are leaving for vacation early morning on the 29th and he is left empty handed! We had to go purchase all new shirts today as he literally left all his shirts with the cleaners and had nothing appropriate for our trip. Unbelievable. We will NEVER use this shop again. I am beyond disappointed with the terrible service and gross irresponsibility of this place. I can't wait to discuss this in person with the owner. To say I am angry is an understatement.

They "fixed" my pants quite poorly and i even had to take them back a second time. Still ripped…read moreagain in the same spot. It wasn't till i took them to another place that they were fixed correctly. I didn't have a good experience nor was pleased with the job they did.

Am I the only one who's been yanked around by dry cleaners in the Portland area? I have had way too…read moremany crappy experiences with clothes coming back smelling like formaldehyde or completely damaged. So this place has decent reviews on Google, but nothing on Yelp. I have this gorgeous, fine silk blouse, gold like an egg yolk, fits me like a million bucks, brand new, and yeah- I spilled some cream of tomato soup on it like a moron. And it sat like that for three days because I was up in Seattle when the soup-collision happened. I did sprinkle some talcum powder on it, but I didn't want to risk destroying the fiber or color by washing it. I was so unhappy, I couldn't even look at it. The good folks at Promise Cleaners took one look at it, frowned and said, "Ooooohhhhhhh." Pretty much unable to guarantee it would come out. Which, understandable. It's a greasy, red soup stain on fine silk. But it came back today.... Looking like a million bucks! Gorgeous job! These folks are miracle workers.

I left a wool jacket with some surface items that needed brushing in addition to the cleaning…read more When I picked up the jackets, it was clear that very little brushing had occurred. This begs the question of whether it was even cleaned....when I voiced my concerns to them about the lack of cleaning done -- he just smiled and nodded. I thought maybe there is a language issue and asked if he understook what I had said -- he said he did. So it's clear now, they just don't care if they clean it enough or correctly. Certainly not worth the $20+ I paid for cleaning that I need to get done again.... I won't be back.

Abe's does a great job, always ready on time and cleaned well. Customer service is excellent as…read morewell.

They do fine, until they don't. They lost an expensive trench coat of mine and didn't return it…read moreuntil I sent them a legal demand letter.

My shirt is ruined. I really wanted to support a local small business but this one is not it. I…read morejust bought a $50 suede button up and took it here to be cleaned as per the tag. The guy said okay we can do it. I go pick it up today and it's completely ruined. The color is gone. It has a big hole it the arm that they adamantly blamed me for. They were radiating their voices and kept blaming me for it getting ruined and saying I should have known. Horrible experience.

Do not take your clothes here if you want them and you treated with respect…read more Have been taking my clothes to them for sometime for dry cleaning, where they have done an adequate but not exceptional job , but the last time a coat they cleaned came back with a rip in it that looks very much like a blade slash. This is an impeccable vintage piece that has sentimental meaning, and when I took the coat back into show them the rip and ask them to compensate me for it or have it repaired, I was told by the owner that she was sure they didn't do it, and she dismissed me immediately out of hand. Not a, "we will look into it", just an immediate dismissal, and the employee at the cash register was left to tell me that they would probably get back to me " within the week." Absolutely, terrible experience, terrible customer service, and clearly questionable ethics on the part of the owners. Not looking forward to taking them to Small Claims Court, but that's probably what is going to need to be done.

The quality of work, value, and attention to details have been consistent on my many visits…read more Last trip I brought a bag that needed special cleaning. not sure how they did it, but better than new appearance!! Thank you for top service every time I come in.

Started with a pair of pants. New pants first time worn,…read morego to restaurant and drip a bit of sauce on the pant leg. I chose not to wash them because I wanted to maintain the darker navy--blue color instead of washing them and washing out part of the color. I chose to take them to the neighborhood Dry Cleaners - Westmoreland (support local business). Customer is always right? I showed the owner the stain she said they would try to get it out. She said that when people wash their clothes and can't get the stain out, it makes it harder for them to remove it. I told her I had not washed them and they were brand new pants. She said she could tell they had been washed and ironed. Oh boy. I went to pick them up two weeks later paid my bill and took them home. The stain was still there, and did not look like they had treated them in any way. Took them back same day. The owner said they tried to get the stain out but with no luck. She told me they would try again with no charge. Don't argue with the customer. I went to pick them up and the stain was as if all they did was re-press the pants. I pointed this out and she told me that old pants were always hard to clean. I told her the pants were new. She told me she could tell they were old and had been washed several times. (This was not going well). "That will be $14" "No that won't" "Yes, we tried to clean them and the stain would not come out" "You told me you would try to clean them again with no charge" "We did. If they had come out clean we would not have charged you. They did not come out clean so you owe us $14" I was having difficulty following her logic. I pushed back. "I will not pay when you told me there would be no charge." I could see the wheels turning in her head as she weighed the outcome of her next words.... "Maybe you should try using a napkin instead of wiping your hands on your pants" as she motioned wiping hands on lap. No charge. Oh boy, any bets on my returning to this cleaners? I think I will take the trip to Tie's Cleaners on Sandy next time I need to use a dry cleaner. Next day service and no lip. Oh, and I threw the pants in the wash and guess what, the stain came out!! Oh boy.

Just picked up my dry cleaning…read more Super friendly Super quick Great price Quality work I'm very happy with process beginning to end.

The shirts came back, clean and pressed on time with no hassle. That's all I want from a cleaners…read moreand I will go back and bring them my shirts again.

BEST EVER! I use them for my work clothes and I always look…read moregreat! They are always consistent, on time and friendly!

I just went here for the first time and I'm really happy with how they did. I came in with a few…read morejackets, dresses and sweaters. All were perfectly cleaned, pressed and folded. Everything was hung and bagged a bit nicer than other cleaners I've been. The owners were very nice to talk with and I got the feeling that they take pride in what they do. The most pleasant surprise was my headphones. I had checked the pockets on my wife's coats before bringing them in but had left a pair of headphones in the pocket of my jacket. Had they been ruined in the cleaning process it would have been completely my fault, but when I picked everything up, they were coiled and put clipped to the hanger with my coat. Little things like this, the good attitude of the owners and the attention to detail definitely make this a place I'll be using again and again.

I dropped 3 pair sweatpants off and asked them to remove the extra fabric below the elastic…read morewaistband. The woman who helped me told me that she could not tell me exactly how much it would cost me. They are sweatpants so I assumed it wouldn't be terrible. However, whoever tried to fix them, cut into the pockets and resewed the waistband into the pockets. Not a good look. They charged me $25 per pair of sweatpants "to fix" equaling $75 to sew the waistband into the pocket. My $20 sweatpants turned into $45 sweatpants that I cannot wear X 3. Terrible