I needed my bridesmaid dress altered and only had a week before I flew to Florida. I contacted 5…read moredifferent places and they were the only ones who did not charge me for expedited service and they were the less expensive option out of all. They did a wonderful job at a fair price.

A selvedge is NOT a hem…read more I brought in a wizarding robe to have the bottom and sleeves hemmed--HEMMED--and they charged me a ridiculous fee ($90)--but the kicker was when i got it home last night, all they had done was cut and SELVEDGE the edges--in any definition of hemming, selvedge is NOT included. When the crazy high price was quoted, I was expecting to have the robe actually hemmed which (if properly done) would have almost justified the cost. Selvedging is a cheap (and tacky) cop out. and yes, I will be contacting the owner for a full or partial refund

Not only do they pick up and deliver for free, but the prices are great! Great customer service and…read morecommunication! 10/10 would recommend

FAST, EFFICIENT, FRIENDLY DOOR-TO-DOOR SERVICE! I love this…read moreplace! I was in a bind with over 100lbs of laundry and no idea how to even start. Sasha was great on the phone, got my details, answered all my questions, and came to get everything at a time that was convenient for me. She was lovely, professional, and I felt taken care of right from the start. My mounds and mounds of laundry - which I thought would take weeks! - came back in a few days, beautifully done, professionally folded and packed up, and again, delivered right to my door at a time that was good for me. They do everything - laundry, bedding, and (though I didn't have any at the time) dry cleaning as well. I look forward to using Westwood again and you should too!!!! No job is too big or too small. HIGHLY RECOMMENDED!!!!

They "fixed" my pants quite poorly and i even had to take them back a second time. Still ripped…read moreagain in the same spot. It wasn't till i took them to another place that they were fixed correctly. I didn't have a good experience nor was pleased with the job they did.

Am I the only one who's been yanked around by dry cleaners in the Portland area? I have had way too…read moremany crappy experiences with clothes coming back smelling like formaldehyde or completely damaged. So this place has decent reviews on Google, but nothing on Yelp. I have this gorgeous, fine silk blouse, gold like an egg yolk, fits me like a million bucks, brand new, and yeah- I spilled some cream of tomato soup on it like a moron. And it sat like that for three days because I was up in Seattle when the soup-collision happened. I did sprinkle some talcum powder on it, but I didn't want to risk destroying the fiber or color by washing it. I was so unhappy, I couldn't even look at it. The good folks at Promise Cleaners took one look at it, frowned and said, "Ooooohhhhhhh." Pretty much unable to guarantee it would come out. Which, understandable. It's a greasy, red soup stain on fine silk. But it came back today.... Looking like a million bucks! Gorgeous job! These folks are miracle workers.

Brenda's Bubbles is pure laundry magic. I contacted her on Tuesday. They picked up my laundry…read moreWednesday morning and had it back to me by Friday morning. Washed, organized, and folded. Dog bed covers too! Better than I could have ever done with no stress. She was very responsive (minutes!) and gave clear, concise process & pricing expectations. The pickup, delivery, invoicing, and payment execution is straightforward and smooth end to end. It required no effort or time investment from me (except to pack up my laundry). I signed up for regular service which provides a discount.

Excellent service. Very accommodating to our special circumstances. Highly recommendedread more

I have a quick story, it was about one week before Christmas and long story short, it was a rainy…read morenight and I locked myself out of my car. Torrence was a very big help. Not only did he allow me to use the biz phone to call for help, he offered his personal smart phone and did all that he could on his end to help. Clearly he understood the gravitas of the situation and it was greatly appreciated. Overall I enjoy giving BRAX Laundry Mat my personal and profession business. I remember the days of the Carousel, not only has the renovations been an improvement but the leadership of Max and Brad has improved things leaps and bounds. This place has the appearance of people that not only care about their biz and bottom line but the people are necessary for their success. Thank you. I appreciate the candor of Torrence and think that if he hasn't gotten a raise please give him two. Take care and be well. Dr. J.

This is the cleanest laundromat I've ever been to! The staff are wonderful and always around to…read morehelp if needed. Largest washers and dryers I have seen in any laundromat in Oregon. Prices are all comparable to any other laundromat in the area, but the cleanliness at Brax is hands down the best anywhere.

Woodstock laundromat is not only clean, but everything is in good, working order. The machines work…read moregreat, the machines are clearly marked, signage is accurate, and management is responsive. It's in a nice location, as well, with good places to stop, shop, or have a coffee. One of the best laundromats we have ever gone to! Highly recommend!

Their dryer ruined my Ralph Lauren king comforter. I called the phone number posted. Found out…read morethat there is a new owner and they will give me "a little money" to compensate me?! Really - my almost $500 comforter?! This product currently retails for $800! Look at the photos posted here - they are having problems with their dryers now but won't adequately compensate people for destroyed items. WHY would they stay open and risk damaging people's items before those dryers are replaced?! Sad - GO TO ANOTHER BUSINESS!!!

I hate to do a negative review, but feel like I should let other people know this experience when…read morepicking a professional laundering service. I brought in some pillow case covers for cleaning. I specifically told them that the care instructions say spot clean only. They nodded yes and said that would be no problem. I pick them up a week later and nothing is said as the items are handed over. I get home and all of them are ruined. A tag is pinned to each one that acknowledges that they saw the damage, but makes it sound like they are stains that were already there that they couldn't get out, rather than damage caused by their service. I imagine they may do just fine with regular dry cleaning items but I would not recommend them for specialty items. Normally I would work directly with a business to remedy a poor experience, but in this case I feel like their response was already loud and clear with how they handled the situation. They made a mistake, actively chose to not take responsibility or to try to keep me as a customer. Gave an extra star above one only because they do seem like good people and may do just fine with standard, non-complicated items.

Custom Care Cleaners with their excellent dry cleaning, profession seamstress, and mobile pick up…read moreand delivery CANNOT BE BEATEN! I have used their service for many years and am thoroughly impressed and satisfied with their service!

I love this service! As someone who has a hard time physically doing laundry anymore, they have…read morefilled my need. Laundry is picked up, and returned clean and folded. She does an outstanding job!

Being a single guy and a workaholic I am so happy I found this lady. Her service is great! I…read morecouldn't be happier. Gerry