All indoors. They don't have individualize schedules for each pup. They put food down and pick it…read moreup within a half an hour, and my dog does not eat fast. The fee is about the same as any other, I think

I'm a business person, it takes a lot for me to go on Google and place a negative one star rating…read morefor any business because I know how difficult it is to operate any business, as a matter of fact this is the only time I have ever done this. I had an appointment for my dog at this establishment, not my first one. I was away on a business trip, my wife brought our dog for a complete grooming and bath for our Australian Terrier Poodle mix Annie. The appointment was for noon and the pickup time was between 2-3PM. My wife showed up to pick up Annie a little early sometime around 2:30PM and walked in while she was still being groomed. Sarah the owner/groomer was about halfway through grooming Annie, she was not happy that my wife showed up a little early, instead of saying, please come back in thirty minutes or longer, she stopped grooming Annie (she was barely half done!) and told my wife she could not continue grooming her because Annie was too excited about seeing my wife at the door (all the grooming is completed in the front of the studio) my wife asked her to complete the grooming, she refused and she did NOT offer to finish the grooming another day, she wanted my wife to pay for the full grooming, and she did, which I am also unhappy about! Annie looks horrible she literally is barely half groomed with the hind legs completed and up to halfway to her middle, the rest of her is about full length. Today I found another groomer to complete the grooming for Annie. I found this behaviour by Sarah extremely unprofessional for a business owner toward a customer who has been coming in for the grooming service she provides for a couple of years, this is really unprofessional behavior period, even if I was a first time client. For this reason I cannot recommend this establishment for dog grooming services again, this type of behavior toward established customers, or any customer, shows that this business does not appreciate their customers, maybe because she has a lot of them and is not worried about losing a few here and there, book an appointment at your own risk here.

Good service a bit pricey. Was not anticipating the actual cost to groom my Bernedoodle. Recommend…read moreasking for the price prior to service

They are very professional and cut a Westie haircut pretty good! They take great care of my Little…read moreMan.

I previously brought my two dogs here when I just moved last year. I think they forgot about my…read morelittle Sophie and I was not impressed with the service. I did receive a response from the owner that was very kind. Nine months later I decided to take just one of my dogs Sophie to get groomed. And she is 15 yo maltese - and she is fussy ! I was worried about it. I was worried that she would be upset or that they would not do a good job. I had nothing to worry about. They did a great job they did exactly what I asked for - she was not upset and I can honestly say that my earlier review was based on one mistake that they made a year ago. I think these guys are great and I will be bringing both my dogs back again soon the prices are reasonable and the people there are good people!

We specifically booked a deshedding service, but instead were charged for a basic wash we didn't…read moreask for! The deshedding wasn't done at all. After 2 hours of driving to fix their mistake, the owner Chad refused to apologize, refund, or take accountability and claimed a quick 20-minute brush counted as the full service deshedding. Details: We scheduled a deshedding appointment for our dog the week of the 9th for Friday afternoon. At pickup, I noticed my dog was not fully dry, and the total charge was $55 instead of the $70 we previously paid for a deshedding service. When I asked Eric about the price difference, he assured me the deshedding had been completed and that the groomer simply adjusted the price because my dog was not shedding as much. Later that evening, my dog was shedding more than before the appointment. The following morning (Saturday the 14th), I contacted the owner, Chad, who apologized and asked us to return Tuesday or Wednesday after 5 p.m. so he could correct the issue personally. We drove from Mount Pleasant (30 minutes each way) on Tuesday, but Chad was not present. Eric took our dog back for approximately 20 minutes and later acknowledged that the deshedding service had not been performed. He showed us the amount of hair removed and stated he would inform Chad so the situation could be made right. After not hearing back for several days, we contacted Island Pet again regarding a resolution, including the time spent driving to correct the mistake. During that conversation, Chad was defensive, raised his voice, and stated there would be no refund, credit, or further resolution. He claimed the 20-minute brushing session qualified as a deshedding service, defining it as de-shed shampoo, time to sit, followed by blow drying and brushing. However, that full process was not performed during the original appointment. We booked and expected a deshedding service but were instead charged for a basic wash, plus tip, and spent two additional hours driving.

We have used Creekside for 20 years and always been very satisfied with the care they give our…read moredogs. The staff is awesome, they love our pets like their own. The dogs get excited when we pull up to drop them off. They always respond quickly when called. I think the facility is great and the dogs come home clean and healthy. Love this place. Jennifer who runs it is so dedicated and trusting. Steve Adler

Great place to take your dog for a bath and nail trim. Professional, clean, and affordable. Thank…read moreyou for treating my dog like one of your own.

My two golden retrievers were left for one night during our wedding ceremony…read more Both were seriously stressed when we went to pick them up - the attendants weren't even aware of their names or their whereabouts at the kennel. Our 6 year old golden was covered in manure and smelled horrible. Never again.

I'm a return customer of Moonshadow. When I traveled, my now elderly cat was well cared for while I…read morewas gone. The facilities are clean, and each cat has their own open-air condominiums. The airflow and coolness in the upstairs cat area could not have been better. The staff cared for Javy and called me on vacation with information and concern. Most of all, I trust my pet in their care.

This is the BEST place to take your furry friend. I have been taking my Claire (Doberman Pinscher)…read moreto them for Boarding and grooming for the last 3 or so years. They treat Claire like she belongs to them. I have to travel a lot. They keep her 3 to 4 days each month and I do not have to worry. I know she is loved and taken care of. They have always worked with me, even when it is a last-minute call. Janice is the only person Claire will allow to do her nails. Even the vet had said he would have to sedate her first. Janice does an excellent job without sedatives and Claire loves her. If you are looking for a safe and loving atmosphere for your pet, this is it. Joan C.

They are very caring about your pet. I never have any trouble getting him in to the kennel and…read morepicking him up. They accommodate my schedule. I think they only bad thing I can say about them is that they want Skippy to leave.

New to town, having trouble getting my 3-week since adoption Belgian Malinois into a groomer for a…read moreprofessional bath, because I didn't want to do it. I had contacted numerous groomers who wanted hundreds of dollars for a bath, and some were not real keen on washing him because of his breed. Anyhow, the owner of the Dog Salon was incredibly knowledgeable and her staff (I know her name, but for privacy sake not going to mention it) was mind blowing with her approach and demeanor with Tyke. For a double wash (which I guess is their standard process) and then a blow dry, which took over an hour ... was only $80! That was 100% worth it!! I'll be back! Thanks!

Great haircuts for both of our dogs Dixie Lu and Bennie. Good people - very pleasant to deal…read morewith. Glad to see the salon doing so well.

Amazing service! My dog gets the best haircuts here. It's hard to find a groomer that knows how to…read moredeal with my dogs coat and I finally have found the perfect place!

Have you Seaside for over five years now and I've had very great relationship. My dogs are well…read moretaken care of there and when they come home, they look fabulous.