Tiny Diva Princess Party was wonderful to work with from the start. I inquired online and within a…read morefew hours, she had called me to review details and confirm expectations. She arrived perfectly on time, did everything that was part of the package purchased!! The kids were overjoyed to spend the hour with her!! I'd use TDPP again!! We booked the Snow Queen for a 2 year olds party. While the 2 y.o. Was a bit small for some activities, TDPP included her throughout it all!!!

Attempted to book a birthday party. Followed their instructions on line about calling because I…read morehad questions. I called a couple weeks before Christmas and got no response. Called again just before Christmas and no response, so I waited and called again after Christmas and also booked a party on line at that time to try to reserve the time for my daughters birthday party. No one called, no e-mail responses. Finally, I called again just after New Years in the morning. I got no response. As it was getting dangerously close to the party date with out any confirmation, I called another Princess party place. They contacted me immediately but I had to book out a later date because they were booked the weekend I wanted. Finally Tiny Diva got back to me, but by that time I had rescheduled for a different company. If you aren't going to return peoples phone calls or e-mails during the holiday, you really need to be posting this somewhere! No where did I see a message saying you were closed or on vacation during the holidays. I looked on the website, facebook, got no auto notifications from e-mail or messages on the voicemail communicating your vacation hours. Terrible terrible customer service! I strongly suggest fixing it or you will lose business to others with better service. This review is for the Lakeville site which I believe is the same as the Eagan site.

I called this company today, September 22, 2026 to ask about bouncy house rentals…read more Before I go any further, I also left a voicemail about a week or two ago asking for a call back, nothing. The lady that answered the phone told me to call Jump City and asked if I wanted some phone numbers to other inflatable companies. Ok. Guess you don't want or need my business. I won't ask any questions. I'll just go elsewhere. Super weird. My advice, call someone else before calling here. Sounds like they don't want our business. In response to the manager: As a manager, YOU should have asked me all of those questions and found out what I was thinking of and about, before offering me to a different company. To immediately direct me to other businesses, is poor and came across rude. We never had a conversation. You didn't ask me one single question. Of course I'm ok with directing me elsewhere, I'm thinking you don't want my business.

If I could give 0 stars I would. We hired them for our wedding. They were late, interrupted our…read morewedding so they could get set up, argued with me (the bride), had an attitude, refused to draw my son as he was told "I have been up since 9 am and I am leaving", and only drew 8 couples in 4 hours. Heard from 2 couples that had theirs drawn that she was also rude to them and had an attitude. Also heard she drew very poorly and it looked nothing close to them. This is not how I wanted my guest to be treated at my wedding. Makes me sad. A waste of money! Then to get this response is very unfortunate... Response from the owner: Lies. I was 20+minutes early before start time. I only came to the reception not the wedding where it took me less than 5min to ask a relative of yours to request the Bride and Groom to ask where you wanted me to be. I was ready to go and waited ON-TIme. It wasn't until 20-30minutes after start time did some one make an announcement that I was outside of the dining hall. 1 by 1 people trickled out and I did them all just fine. It wasn't until the last 30min more people came out requesting it and by that point it was almost time to go (I told you this there). At the very end you asked me to draw 2 separate Caricatures for you quickly and I told to not quickly so that the quality wouldn't be compromised at that point. With your Aunt coming out of the reception area at the last 10min I told her I didn't have enough time because I was working on the 2 sets of pictures, one with your son in it(nice lady). I gave you the option of making one with Hume separately and you said, ok. It was all reasonable given this scenario

We used Party Princess Productions to invite Moana as a special guest for my 5 year old daughter's…read morebirthday party at our home. She was amazing! There were kids from 1-6 yrs old and she lead them in song, dance, story reading, and even hide and seek. Everyone had a blast! Angie Eder helped facilitate the visit, she was a pleasure to work with. I would definitely use PPP again and recommend to others

Do not both with this company. Refuses to return phone calls and now I have to scramble to find…read moresomething else for my daughters birthday. Not worth the stress