I had been in a few times when I lived nearby. the place just amazed me!! Most was the wall of…read morelittle wooden drawers !!! I could play in that store all day!!! I just love it. and the employees have all been so nice & willing to help!! I also took my screens from my house from Pennsauken there to be re-screened! such a great job. May be seeing them again as I need it done!! I'm 72 and with arthritic hands, I can't do a lot of things anymore . but it's the best hardware store EVER!!

Such a friendly place! They had exactly what I was looking for, helped me find everything, AND kept…read moremy 4 year old entertained by searching for the golden hammer. Love this neighborhood gem!

Great ramp on side entrance for those who have difficulty going up steps. Ample parking on side as…read morewell. AND it has everything and more!

I always love coming in here, they have everything from garden supplies and tools to Puppie Love…read moreRescue merch and a huge candy display. The decorations for each season are even more fun! And everyone who works here is so helpful and friendly!

As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We…read morehave spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

The worst customer service and store manager I have ever come across!…read moreDon't buy any appliances, they nickel and dime you for everything and then you don't get the service you paid for. The store manager is rude and not helpful. Never again I would give less than zero stars if it was an option.

I've dealt with them for years and they've always helped solve problems that other stores couldn't…read more They do custom work to supply items you can't find elsewhere. I think they're more geared towards home builders and remodelers but they gave me great service on my small projects.

Like the other reviewer, I have had to beg for service. They shush me, tell me they're too busy to…read moretalk to me because they have MEN to assist. Once, when I tried to get advice, he sharply cut me off saying he was very busy. Then, my boyfriend mentioned football and he stopped dead in his tracks and engaged in a lively conversation. I told him very curtly that I was the customer and service to me came first. He grumbled and made a very small effort to talk to me. All my visits and phone calls there are on par with the experience described.

Been a customer here for the past 8 years and I have got to say I LOVE this place. The guys on the…read moredock and at the desk are funny and helpful. Never make me lift a tank.... The office girls are always so sweet!! The prices have got to be the best in all of Philadelphia!!! Highly recommend! Nothing beats a 76 year old business!! Love it!

I recently started using this company and I love it. The office girls were so sweet. I wasn't sure…read moreexactly what I needed but they were patient and helpful! When I picked up my order, I didn't have to lift a finger. You can definitely tell this is a family business! 10/10 would recommend

I've been to a few Harbor Freight tools locations. They are known for having inexpensive tools…read morecompared to big box retailers. The store foot print is small and the selections are limited. The brands are usually in-house HF brands. The store is organized well. Knocking 2 stars off for a few reasons. During my latest visit many of the items were out of stock. Being well aware of the inventory challenges many retailer are having, it was frustrating because we had specifically checked online to see if what we were looking for was in stock (the site allows you to select your store location and identifies what is in stock at the chose store). There was only one cashier open and then line was long and slow. Also you get what you pay for. We had purchased an oscillating saw with a separate blade. After using it only for one project, the blade broke. Luckily you can get extra blades in store (if they are in stock which they weren't). However other big box retailers do sell a blade option which will work with the HF saw, so that is the option we will have to go with. Additionally Harbor Freight was infamous for their 20% off coupons which used to flood all newspapers. However these days the coupon is elusive, and comes out only a few times a year and usually with several restrictions. Also they have lower prices on certain items if you sign up for a store membership which costs about $30 a year. Things to know: -Carts are small, big boxes will not fit -Expect to wait to check out -If you are buying an item during the time they are running a 20% off one item coupon promotion, double check to see if your items qualify. The list of exclusions is pretty long. -Check online to see if an item is in stock before going to the store. It might not be accurate but you can also see what items are definitely out of stock -HF's website has the ability for you to order items to be shipped to you, however have never used that option. -The store will have a table with clearance items which are priced lower. Sometimes you may get lucky and find what you are looking for there and save a few dollars.

Large variety of solutions and excellent prices. If your a tradesman obviously, but the name…read morebrands. As a home owner with occasional use, great stuff.

Great place with a knowledgeable staff. Much easier than shopping at a big box store and they…read morealmost always have what you need.

Great Mom and Pop hardware store. Yoeng has trouble finding good help to employ--the associates are…read moretoo talkative, makes it hard to think. But once I get the help to stop trying to help, it's my ideal place. Yoeng knows his stuff, and he's willing to dig around in his basement for what I need. Yes, prices are a little higher than the big stores, but it's closer to home, much faster, and help is there when you need it. Plus it's near Gino's Pizza Cafe.

Love this store! All of the employees are helpful AND knowledgeable…read more The tool selection is high end with a great selection. Clean, bright, and neat. If I could give 10 stars, I would.

So I drove over an hour, with tolls to make my first visit to Rockler in Morristown, NJ after…read moregetting an email regarding a sale. I've ordered online before and have been happy with the products, so thought I'd pay the store a visit for the first time. Getting there I see a difference in the products and the email pricing. I find out the sale is in two days. I called Rockler who suggested the manager might help. I explained the situation to the assistant manger, whose response was curt and unhelpful. I understand that it my responsibility to read the email completely, but you'd think there might be some understanding about my predicament as well (about 3 hours travel time total)...Nope....Felt like I was talking to Javert in LeMis. No need for a return visit