I had been in a few times when I lived nearby. the place just amazed me!! Most was the wall of…read morelittle wooden drawers !!! I could play in that store all day!!! I just love it. and the employees have all been so nice & willing to help!! I also took my screens from my house from Pennsauken there to be re-screened! such a great job. May be seeing them again as I need it done!! I'm 72 and with arthritic hands, I can't do a lot of things anymore . but it's the best hardware store EVER!!

Such a friendly place! They had exactly what I was looking for, helped me find everything, AND kept…read moremy 4 year old entertained by searching for the golden hammer. Love this neighborhood gem!

Love this store! All of the employees are helpful AND knowledgeable…read more The tool selection is high end with a great selection. Clean, bright, and neat. If I could give 10 stars, I would.

So I drove over an hour, with tolls to make my first visit to Rockler in Morristown, NJ after…read moregetting an email regarding a sale. I've ordered online before and have been happy with the products, so thought I'd pay the store a visit for the first time. Getting there I see a difference in the products and the email pricing. I find out the sale is in two days. I called Rockler who suggested the manager might help. I explained the situation to the assistant manger, whose response was curt and unhelpful. I understand that it my responsibility to read the email completely, but you'd think there might be some understanding about my predicament as well (about 3 hours travel time total)...Nope....Felt like I was talking to Javert in LeMis. No need for a return visit

They open at 9 am. a hardware store. I guess contractors and DIYers cannot fix stuff around their…read morehouse until then. or just stick with Home Depot and Lowe's. at least they care enough to open before 9 am

Terrible customer service! I had a defective can of spray paint that I wanted to exchange within an…read morehour of purchase. I showed the lady pictures that it was oily and wouldn't cover. She sprayed it on her trash bag and said it was fine. Accused me of trying to get more spray paint. Shameful! I try to shop local and support small business even though their prices are exorbitant. Never again! Go to Home Depot or even Walmart where they stand by their products.

What happened to this Home Depot? I used to be able to find the items I needed, but not so much…read morenow. There seemed to be enough staff and people walking around, although no one checked to see if we needed assistance. I was looking for some home & garden items----specifically a few hanging plants and some light bulbs. No dice. Their home and garden area had some plants which were in pretty sad shape and only 4 hanging plants for over $25 each that looked like they were almost dead. As far as finding a BR 40 indoor flood bulb--- no luck there either. I ended up ordering it online instead.

Approximately at 1:45pm 3/21 we had gone to your flooring dept looking for pergo moulding. We asked…read morefor your flooring associate Dan who was sitting at the desk. He had difficulty trying to find it on his computer. I looked up the item I. A second in my phone. Burlington had stock he called the store for us to pick up. All was fine until he mentioned the gas price to get there and said it was Trumps fault. He went on and on about Trump. Even after we told him we were conservatives. He then got more aggressive. Another associate over and heard him ranting at us about the most horrible things and his hatred got louder. We were in shock. The complete unprovoked unprofessional behavior was not acceptable. We have an account here, we shop here often. This was disgustingly disgraceful act at your Mt Laurel nj store. #0194

I love this local hardware store! I am a divorced person who lives nearby in the neighborhood. I…read moream an older lady (60) and a customer for 14 years. Everyone has always been very patient and kind and very helpful to me. I really appreciate how patient they are with me always. From cutting my Christmas tree to finding a small bolt size, they have always been kind and good to me. I appreciate this small business and am willing to pay a little more for items to keep them in business. Not having a husband, it's nice to know there are nice people out there willing to help me when I need a hand.

Besides the fact they almost never have what you need, but are willing to order it; I have been…read moregoing there over 20 years to support small businesses. They aren't always friendly, but generally helpful, but my last visit took the cake! The owner treated me so rudely that I still can't get over it! First, when I said I knew where to find what I needed, he told me harshly "to stand there and don't move". When I followed him to say I needed something else too, he yelled, "I told you to wait there!" Then, when I was paying at check out, he came back and told me "stop talking to my staff and let them do their work". So, after I paid and was walking out the door I said to the person entering, "Watch out someone is in a bad mood today"; and then the owner really yelled at me. I'm 72, a woman, and he's a BULLY! Its back to the BIG BOX stores for me.

Friendly , knowledgeable and helpful staff. Saturday hours. Good selection of parts. Recommendread more

I went to Lowes and Home Depot looking for a 1 1/4" copper trap adapter and literally none of them…read morehad it. Never even knew Barton was here but I'm glad I found it, instead of waiting a week for Home Depot to ship the part, I got it that day and could continue with my bathroom renovation. Just make sure you walk in the front door past the gate, I walked into the loading dock by accident! Employees are very helpful though, and helped me find my way to the register and find exactly what I needed.

UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

Avoid Lowe's Maple Shade! Bought a brand-new Bosch…read moredishwasher -- the box was already open. They said it's "checked before leaving," but when my installer came, several key parts were missing. When I spoke to Megan at the store, she said since 48 hours had passed, there's "nothing they can do." Seriously? I paid for a new product, not a half-empty box. Feels shady -- parts don't just disappear. Check your boxes before leaving this store!

As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We…read morehave spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

The worst customer service and store manager I have ever come across!…read moreDon't buy any appliances, they nickel and dime you for everything and then you don't get the service you paid for. The store manager is rude and not helpful. Never again I would give less than zero stars if it was an option.

Everything you will ever need. Keep the neighborhood store in bussiness ! Everyone there is so…read morehelpful.

The staff were super nice and helpful when I visited recently. Unfortunately, the manager was not…read more I bought a dented can hoping for a slight discount since I'm on a tight budget and most people would avoid buying denting cans, so I was doing them a favor. When I got to the register the lady (super nice) tried to get the managers attention to ask for approval, but he was too busy watching the Phillies game to care. She had to raise her voice three times before he heard her - he was only 5 feet away!!! After she asked, he said no, and turned back to watch the game. He could tell moments after (probably between plays) that I was annoyed and asked if I wanted to switch cans, but I was so exhausted and frustrated that he cared more about the game than his customer, I just left. The discount didn't matter, what mattered was that he didn't care enough to pay attention when he was needed. Hope the stupid game (yeah, I said it) was worth losing a customer.

Flags has been in the community for a long time! The staff…read moreis knowledgeable and friendly and helpful. If you need anything for landscaping and gardening, dont hesitate to pay this place a visit. If they dont have what you are looking for, it can be ordered. From small home gardening efforts up to large contracting projects, this place can support them. There is ample parking on 3 sides of the main building. (2 in the front areas & 1 in the rear area). I had to replace a boxwood hedge that developed the "boxwood blight." The selection was better than other stores in the area, and competitively priced. I am a regular here. Cash/Credit/Debit are accepted here. I didn't see Apple or Samsung pay options.

Beautiful place but a bit overpriced. There are unique things carried here though butread more