We were helped by a wonderful women names Lydia. We had no idea what plants would be good for our…read morelandscaping and were specifically looking for low maintenance plants that would support our local pollinators. She was so helpful and knowledgeable, and we left with exactly what we needed. Thank you, Lydia!

On May 24th I decided to purchase a Weber Grill from Ace. An E335 Weber Natural Gas Grill, Weber…read moreGrill cover, Weber Griddle totaling $1,674.89. Learned the Justin Ace Hardware was the closest store that had this grill in stock. Great fairly close should be simple. It's been anything but simple. Originally, I was under the impression the grill would be delivered on Tuesday, May 26th but as the order processed the delivery changed to Thursday, May 28th. I received no communication from Ace with any updates so I called the Ace Justin location and learned my grill was ready and it would be delivered in a few hours (Thursday morning). I also learned though that the Weber Griddle wasn't ready as it was in route to be delivered the next day. I learned the Ace Rhome location had a griddle and asked if they could stop and get it and as it would prevent a trip the following day. Great everything is lining up perfectly. I asked the guy the condition of the grill and told him I was pretty picky. No scratches or dents and to inspect it closely. He assured me it looked great. The delivery guy arrived within just a few hours and I joined him on the truck to give the grill a go over. It was super noticeable that it had scratches on the stainless area near the knobs, directly in front. I grab some stainless cleaner to make sure and sure enough it was "damaged" and I simply explained to the delivery person I couldn't accept it. He indicated they had problems with the guy who does the assembly but that he was friends of the owner. I'm not sure how the scratches got there but knew I wasn't buying a Weber grill for $1,700 that was damaged. I ended up calling Andrew, a manager and explained the situation. The driver was on the phone with another manager who insisted the Entire order be returned. Andrew apologized and the driver left with all 3 items. The next day the credit had not been processed. I called and spoke again with Andrew the next day and he indicated I needed to cancel the order via their online platform in order to get the credit. Great, signed on with him and canceled the order. Received a notification that it would take 1-2 days to process the credit. What? Ok no worries. 2 days go by and I call their web team since I placed the order via Aces Website. The CSR called the store, confirmed it had been returned and explains it would take 7-10 days for a credit to post. It was at that very point I became upset and asked to speak to a manager. He indicated I would need to speak to the store management team. What? I requested that he call them and get them on the phone so I wasn't going back and forth. I waited on hold for approximately 15 minutes until someone at the store jumped on. I believe his name was Mike. He indicated the issue was with the griddle but he was taking care of it and I should see the credit post shortly. Nope. Here I am and it's the weekend and no credit had posted to my American Express. I've already purchased another Weber Grill from Lowe's and it will be delivered on June 6th. Fingers crossed. I went with the Weber stealth model to avoid the unnecessary scratches to the stainless steel even though I just had a new secondary refrigerator delivered and Lowe's did an amazing job. Every step was communicated and they were on time, professional and best part no scratches. I like to buy local. But it's times like this where you learn a lesson. ACE Justin...DO BETTER! All this was unnecessary....

The guys at Apex is top notch...Big thanks to Angel for assisting on getting the correct water…read moreheater for my old one that went out. He researched and got be the best deal!!! I will be using these guys more for sure.

if you need any plumbing supplies and or how-to help , i higly recommend this is your place …read more.... not only was the part i needed cheaper than home depot , the sales representative went over in detail how to correctly install it .....

Helpful competent staff. Good selection of equipment and easy to swap out CO2 and N2 tanksread more

This store may have the single worst customer service I have ever experienced. I was treated like…read morean idiot for asking questions and he made a total fool of himself. They lost a sale and I will strongly advise anyone else to find a different company to spend their money with.

Every time I come here I'm always greeted with sincerity by the staff. Their candle selection is my…read morefavorite spot.. but I'll a candle crazy person. This time, I made sure to check names as I was shopping of those who asked how I was doing or if I needed help, and I can mention Jared, Jasmine and Clement. All of them were so helpful and really made my experience in the store a pleasant one.

Absolute garbage store. Our brand new tree stopped working the day after Christmas and we returned…read moreit only to only get the sale price reimbursement which was $160 than what we paid. This was due to their return policy not stated anywhere. Horrible cheap Chinese garbage. Will never go back.

the hours are pretty good. selection is overall overpriced for the quality. stuff is mostly cheap.read more

I was sold a Bible that had a page ripped ( Isa 43), was missing a book (1 thessalonians), and…read moremultiple chapters out of the book of revelation ( Ch. 18, 19, 20 and 21). They refused to exchange because I had wrote my name in it when I first got it expecting that it was a perfectly good and new Bible. I believe they sell resused items and I am most of all disappointed in their customer service and lack of sympathy for the matter ( ie gift card , exchange, or refund). In the future I will stick with Amazon or, Michaels or TJ Maxx, and encourage anyone else who shops there to do the same .

I only leave reviews when they are truly warranted, and this one is absolutely deserved. I want to…read moreexpress my sincere gratitude to employee 8351. I cannot thank you enough for all your help. When you phoned a friend to get extra assistance for me, you went completely above and beyond.Thank you so much. My AC is up and running perfectly. Not only am I incredibly grateful, but my family thanks you as well. Employee 8351 made sure I got exactly what I needed, and I was even able to upgrade my unit to make it more energy-efficient on starts. I truly hope corporate reads these reviews because this employee deserves major recognition for outstanding customer service.

I have used all three departments and have been extremely pleased with the service. I am…read moreremodeling a house and know very little about the parts I need or where to find them. Unlike the big box stores, I have people I can show photos or used parts and they know exactly what I need. I can't recommend them enough!

The staff were very friendly and helpful, but the dog-wash area was a mess. The tubs had no bottom…read moregrates and did not drain. They had no grooming loops so your dog wash area was just loose in the tub or on the table. It was an unsafe and unsanitary space.

I went in to buy a gun safe and was helped by Ethany. It was 10 minutes until the end of his shit…read moreand he said he would stay over to help me. He was kind enough to walk out to my SUV with me to double check that the safe would fit in the back. The measurements checked out so we went back into the store. He went to the back of the store to get the safe that was in stock and made sure that it was in perfect shape. He, along with Bron was in the back behind the store with the safe on a forklift when I pulled my SUV around to load the safe. They lowered the safe from the forklift and we proceeded to tilt it and push it into the back of my SUV. Well, it turns out our measurements were a bit off and the forklift attachments on the safe were protruding beyond my back door. They help me remove the safe from the back of my SUV, open it, and then fetched the tools so we could remove the four bolts that held on the forklift attachments. Once that was done, we put the cardboard box over the top of the safe and then reloaded it into the back of my SUV and this time it fit just perfectly. But the time this was all done, it was a half hour past the end of Ethany's shift. I want to command both Ethany and Bron for going way beyond their job requirements and helping me load that safe. I offered them a tip and they refused, saying it was just part of their job. It's rare these days to get such great service and I really do want to commend both of these men for making my experience with Tractor Supply company exceptional. Oh, by the way, it was the last day of the sale and I was very pleased with the price I paid as well.

Went to Atwoods to purchase a few items to include ammunition. Ammunition was mispriced on the…read moreshelf. When I went to have it rung up, it did not match the price that was advertised on the shelf. Cashier initially told me they would honor the price and discount it. Manager showed up and gave me a song and dance about how they've been having issues with stocking and pricing, and would not honor the mispriced ammunition nor honor the cashiers offer to discount the ammunition. I will not be back. Tractor Supply from now on it is. You cannot tell your customer one thing and then immediately retract it. Especially when the entire issue is based on your incorrect management of the store. And in doing all of this, they wasted over an hour of my time waiting. I don't know what has happened here, but they turned over the store to a clown show.

atWOOD's!! Never been to an Atwood's before. But I am SO glad someone other than Tractor Supply is…read morein town! I LOVE the little market inside. They seem to have everything a homeowner would need there. I was a little surprised by the state of the bathrooms (in the photo). But we've had great service checking out the few times we've been in. Lisa was our last encounter and she was great!