BEWARE! IF you buy from them, MAKE SURE they service your area. We bought $9500.00 worth of…read moreappliances from them. We also bought the "extended service contracts". They delivered the products to our home in Neenah, WI They did not tell us they will not go to Neenah for service. When we had a problem with our washer, we called their service department. The lady we talked to, first of all was not very nice in her tone. Then told us, "We don't go to Neenah for service". She said call this number and gave me a number for a third-party service company. It turned out to be "Sears Appliance Service". We had to wait three days for a tech to come. When he came and took the washer apart, he did not have the part. he said it was common part with GE, but they don't stock it. It had to be ordered. Another three days to get the part. You have to call when the part arrives to set up another appointment for installation of the part. Another three days. We will NEVER buy from Silica again.

We needed a refrigerator for our cottage and we're tight on space. This Silica has a huge selection…read moreand most items were available without special order. Brian, our salesman, was knowledgeable but not pushy. He guided us to a perfect choice, found the reefer we needed would fit and could be delivered in days (not months) so we purchased. Delivery day came and the two guys were efficient, careful and friendly. Wow! A major purchase with no problems or delays! Silica, can't thank you enough.

We just stopped here for a light bulb. But I like Ace Hardware stores in general: you can usually…read morefind stuff that's been on the shelves for years, and that's not always a bad thing! This store was no exception, and was large, but what stood out to me was the terrazzo floors and staircases going to the lower floor. It reminded me a bit of department stores from my youth. The location is downtown, and it's clearly a building with history. One of the things I've been saying to my husband lately is that I miss the days of department stores, and this store had a bit of that feel. On top of that, we went to the counter, asked the employee about this particular light bulb and were pointed to the exact location, and they had said somewhat uncommon lightbulb in stock. $3. A win.

I only go to Kitz and Pheil for my hardware stuff! They have the best service ever! No matter what…read moreI'm looking for they know exactly where it is and will help me find the right thing I'm looking for! I'm an older single woman and need help with this stuff lol. Yesterday my friend and I who went because we kept trying to find a lightbulb for outside that wasn't so bright it would shine in our eyes when we sit outside on the patio. So we decided to go here. Staff told us about a lightbulb that just would shine down so we tried it, and it's perfect! We never would have known there was such a thing. So, yes, even for something that sounds little like a lightbulb it's the place to go!!

Service very helpful answering my questions ..happy with the selections they had to choose from…read more..very friendly cashiers ...I love the rebates always look forward for them ..

Dan is now in plumbing and is still amazing. He knows so much about every department. I hope…read moreMenards knows how valuable he is. Also we is always smiling and helpful! We love Dan!!!!

I use Drew's all the time. The hardware store that is closest is usually the best. Lucky for me…read morethey are also a great hardware store who treat their customers right. Service is great, the selection is very surprising for our small town. Anytime I need something I call them up and they help me get things done.

This place is wonderful. The staff are super helpful, they have a huge inventory, and a much nicer…read moreplace to go than a big box store. Love it. Every time I've been there (which is a lot) they've had what I've been looking for. I'm also very impressed by how much the staff knows about their products and how to use them.

What's not to love about this place? Incredibly helpful and friendly staff, who not only can aid…read moreyou in finding what you need, but also advise you about whatever project you need it for. They'll match a single screw for you if that's what you need, and on the very remote chance they don't have what you want they'll order it or tell you where you can find it. Hardware, automotive, lawn care, pest control, housewares, bandages - need I go on? Everything you need, and probably a few things you didn't know you needed until you saw them there. Trilling is the best!

We found our big box alternative! This place is amazing--jam packed to the ceilings with everything…read moreyou need. Plenty of helpful staff throughout the store. Great central location.

Tom was very helpful with everything we needed lawnmower parts wise. Very nice store.read more

We ordered a Weber gas grill online. We were pleasantly surprised that with the purchase came free…read moreassembly and free delivery. When the grill was delivered the two guys (sorry I didn't get their names) also offered to take the grill to the backyard for us. All questions were answered plus more. Extremely happy with the service, will definitely be doing more business with Falls Ace Hardware