We went to Lowe's to get some paint. Stood there for quite a while waiting for help. We got the…read moreattention of the customer service associate for assistance and they made 2 separate announcements for someone to help us. No one came. Another associate walked by and announced that no one was on the schedule for paint department. We were there yesterday too, getting paint samples, and the guy that came and helped us said that no one ever wants to help in paint. Well, we now understand what that meant. I called the store and asked for a manager. I was put on hold for 3 minutes before my call was returned to customer service. The entire experience was unprofessional and extremely unpleasant. Do better. Maybe try scheduling correctly.

I used their website to order some concrete blocks. I received an email an hour later that my order…read morewas ready for pick up. I went to Lowes, checked in, and they had me park in the pick up area. After 45 minutes of waiting, I received an email Thanking me for picking up my order. However, they never loaded me with my blocks. I went in and they said they already loaded me. However, I pointed out that my truck was still there and no one did anything. So, they loaded up a pallet with my order then and finally loaded me. The takeaway from all this was that my order was never ready in the first place as the email said it was and there is a lot of confusion about the process of having online orders ready for pickup. Normally, Menards is my go to place because they are so much more organized and generally cheaper and have everything normally in stock. But there was no Menards in that area as why I went to Lowes. Is management generally this bad or is Menards just generally much better?

George went above and beyond for me today for two tiny specific parts and I couldn't be more…read moregrateful as it was an emergency situation. I look forward to further business with coastal hardware and will look for George!

This store has everything! It is so good that it's here in Kiln MS!! People are friendly and…read morehelpful.

I want to thank Carrie for her help in the paint department and let me say that this is not the…read morefirst time she has helped me. I am a widowed homeowner and have never done upkeep or maintenance around the house as my husband always did that sort of thing. I know that when I come into Ace Hardware I will find all the help, attention, and advice that I need. Carrie is the most thoughtful person, explaining painting techniques to me and she never seems to mind spending the time to help me. Because of her help with several projects, I am so excited to say that all of them have turned out well. Recently I spray painted a Nativity Set that looked horrible and now it is the highlight of my Christmas decorations. I feel almost like family when I see her and that takes someone special in customer relations to impart that feeling. Thank you, Carrie, and thank you Ace Hardware. Betty St. Amant

I wanted to clean my swimming pool deck but didn't know how…read more Lauren was very helpful today. She told me about a product that would help us clean our pool deck without using a power sprayer. I bought the brush and the soap she recommended. Excellent,. Then when I checked out Sam was very friendly. I will use this store more now.

I bought lawn equipment from them and the service was very cordial, professional and completely…read moresatisfying. Service after the sale was equally rewarding. I have shopped there since, even though it isn't in my area because of the service provided.

I have been to Alexander's store a few times now and each time found the crew to be helpful and…read moreattentive--in a positive way. When I am in the area I go here because of the friendliness. I haven't been able to find all that I need like small engine repair but for the size of the store in the town it is a good spot to get what most of what you need. I'd rather go here than Lowe's for a quick trip. The prices are average for a small town. But the thing that catches my eye the most is the competitively priced and locally made cypress porch swings in three different sizes. I'm glad I measured because the one I need is smaller than I thought I did for my space allowed unless I extend the porch of which I am sure they have decking to do so. I'll be in a new swing this spring.

Great people and excellent service! They care about their customers and provide great advice for…read moreany project.

Ok, so prices might be slightly higher than the giant mega store across 90, but at least when you…read morewalk into Hubbard's you get greeted when you walk in and help is always there.

Great place. Clarence and Steve are awesome. They are helpful and know their products.read more

This quaint little local hardware store is a must stop when we visit. They don't sell t-shirts…read moreanymore, but they are an authorized Yeti dealer. Because they are local, they have seasonal colors that online stores sold out of. If you love specific colors that you cannot find, check out this store! It is located in the cutest town strip. Easy to walk from shop to shop. They are so friendly and helpful.

I shop local as much as possible. The reason is that I am working with staff with vast knowledge…read moreand the willingness to assist and make recommendations. Thats what I get from Home Town Lumber. At Home Town Lumber, I can get all the products I need and with a high level of service. That's why you should shop local also.

From the owner: Home Town Lumber and Supply provides hardware, equipment, cabinets, doors and windows to the…read moreBiloxi, MS area.